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Harbortouch VERIFONE OMNI Series Quick Reference Manual

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H A R B O R
T O U C H
• Select the F-Key (if necessary).
• To exit out of any program, press the star key
• Be sure to run End of Day Procedures.
ISSUE A NEW CARD
ACTION:
1. Press F3 for activation.
2. Enter password or press
1
3. Swipe card or enter card number. Press
4. Press F2 for Loyalty.
5. Enter activation amount. Press
DESCRIPTION:
ACTIVATION: Places point value on a card for the first time.
ADD POINTS TO A LOYALTY CARD
ACTION:
1. Press F4 for "Add Points".
2. Swipe card or enter card number. Press
3. Swipe card or enter loyalty card number. Press
4. Press F2 for Loyalty.
5. Enter purchase amount. Press
DESCRIPTION:
ADD POINTS: Increases the value of an already active loyalty card
by the amount entered.
REDEEM A CARD
ACTION:
1. Press
key under the down arrow on the screen two times.
2. Swipe F4 for Redemption.
3. Swipe card or enter loyalty card number
4. Press F2 for Loyalty.
5. Enter points to be redeemed. Press
DESCRIPTION:
REDEEM A CARD: Reduces the point value of the loyalty card by the
amount entered.
HT1335-08012012
(not the red "X" key).
if requested. Press
QZ.
QUICK REFERENCE GUIDE
VERIFONE OMNI SERIES
24-Hour Technical Support: 800-632-1888
GET CARD BALANCE
ACTION:
1. Press
key under the down arrow.
2. Press F4 for Balance.
3. Swipe card, or enter card number, press
4. Press F2 for Loyalty.
DESCRIPTION:
BALANCE: Looks up the current point value of loyalty card.
VOID LAST TRANSACTION
ACTION:
1. Press
key under the down arrow twice.
2. Press F3 for Voide.
3. Enter password or press
1
QZ.
4. Enter F1 to void last transaction.
5. Press F1 again to confirm. Make sure correct transaction is shown on
terminal display.
DESCRIPTION:
VOID: Voids the last transaction.
REPLACE A LOST OR DAMAGED CARD
ACTION:
1. Press
key under the down arrow twice.
2. Press F3 for Replace.
3. Enter password or press
1
QZ.
4. Swipe card or enter card number. Press
5. Press F2 for Loyalty.
5. Enter old card number. Press
DESCRIPTION:
DEACTIVATE: Permanently disables a card.
LOYALTY
Customer Service: 800-201-0461
if requested. Press
if requested. Press
PAGE 1

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Summary of Contents for Harbortouch VERIFONE OMNI Series

  • Page 1 LOYALTY QUICK REFERENCE GUIDE H A R B O R T O U C H VERIFONE OMNI SERIES Customer Service: 800-201-0461 24-Hour Technical Support: 800-632-1888 • Select the F-Key (if necessary). • To exit out of any program, press the star key (not the red “X”...
  • Page 2 COMMON TERMINAL RESPONSES DEACTIVATE CARD Lost Comm with Host Phone signal interference during ACTION: transaction. 1. Press key under the down arrow twice. Duplicate Transaction Occurs when attempting to run the 2. Press F2 for Deactivate. same transaction within 4 minutes. 3.