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Harbortouch ECHO User Manual

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HARBORTOUCH ECHO
POS
®
USER GUIDE
Technical Support: 877.275.0027 | www.harbortouch.com/support | echosupport@harbortouch.com

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Summary of Contents for Harbortouch ECHO

  • Page 1 HARBORTOUCH ECHO ® USER GUIDE Technical Support: 877.275.0027 | www.harbortouch.com/support | echosupport@harbortouch.com...

  • Page 2: Table Of Contents

    Creating/Editing Jobs Creating/Editing Employees Page 19 Creating/Editing Discounts Page 21 Creating/Editing Order Types Page 22 Item Tracking Page 23 General Settings Page 23 Receipt Settings Page 25 Technical Support: 877.275.0027 | www.harbortouch.com/support | echosupport@harbortouch.com Technical Support: 877.275.0027 | www.harbortouch.com/support | echosupport@harbortouch.com...

  • Page 3: Employee Functions

    2. Choose Logout/Exit from the drop down menu. Note: Logging out will not clock you out of your shift. You must go to your Shift Report to clock out. Technical Support: 877.275.0027 | www.harbortouch.com/support | echosupport@harbortouch.com Technical Support: 877.275.0027 | www.harbortouch.com/support | echosupport@harbortouch.com PAGE 1...

  • Page 4: Calculator, Ecr And Pos Mode

    This will ber of items or different departments. automatically create a new ticket and you can continue adding items. Technical Support: 877.275.0027 | www.harbortouch.com/support | echosupport@harbortouch.com Technical Support: 877.275.0027 | www.harbortouch.com/support | echosupport@harbortouch.com PAGE 2 PAGE 3...

  • Page 5: Item Functions

    This function allows you change the price of the selected item. Discount Item This function will list all available discounts that apply to the selected items. Technical Support: 877.275.0027 | www.harbortouch.com/support | echosupport@harbortouch.com Technical Support: 877.275.0027 | www.harbortouch.com/support | echosupport@harbortouch.com PAGE 5...

  • Page 6: Payment Options

    Otherwise, selecting the tender type without an amount will enter the exact amount. Technical Support: 877.275.0027 | www.harbortouch.com/support | echosupport@harbortouch.com Technical Support: 877.275.0027 | www.harbortouch.com/support | echosupport@harbortouch.com PAGE 6 PAGE 7...

  • Page 7: Refunding A Sale

    2. Enter the amount you would like to refund to the customer and press “Refund”. Technical Support: 877.275.0027 | www.harbortouch.com/support | echosupport@harbortouch.com Technical Support: 877.275.0027 | www.harbortouch.com/support | echosupport@harbortouch.com PAGE 9 PAGE 8...

  • Page 8: Customer Database

    You can also swipe a gift card while this screen is open to assign the card to the customer. Technical Support: 877.275.0027 | www.harbortouch.com/support | echosupport@harbortouch.com Technical Support: 877.275.0027 | www.harbortouch.com/support | echosupport@harbortouch.com PAGE 10 PAGE 11...

  • Page 9: Shift Report/Clocking Out

    2. Each option on the manager screen includes an explanation. Select the appropriate option. Technical Support: 877.275.0027 | www.harbortouch.com/support | echosupport@harbortouch.com Technical Support: 877.275.0027 | www.harbortouch.com/support | echosupport@harbortouch.com PAGE 12 PAGE 13...

  • Page 10: End Of Day Process

    “Finalize All”. press “Save”. If any transactions have not been adjusted, a warning will display. Technical Support: 877.275.0027 | www.harbortouch.com/support | echosupport@harbortouch.com Technical Support: 877.275.0027 | www.harbortouch.com/support | echosupport@harbortouch.com PAGE 14 PAGE 15...

  • Page 11: Time Management

    4. You can also edit, delete, print, or view a shift from this screen. Technical Support: 877.275.0027 | www.harbortouch.com/support | echosupport@harbortouch.com Technical Support: 877.275.0027 | www.harbortouch.com/support | echosupport@harbortouch.com PAGE 17 PAGE 16...

  • Page 12: Creating/Editing Jobs

    5. Jobs allow customization based on the job role being performed during a shift. Technical Support: 877.275.0027 | www.harbortouch.com/support | echosupport@harbortouch.com Technical Support: 877.275.0027 | www.harbortouch.com/support | echosupport@harbortouch.com PAGE 18 PAGE 19...

  • Page 13: Creating/Editing Discounts

    • You can toggle whether the discount will apply automatically when an item ticket is eligible or needs to be applied manually. 4. Press “Save” when complete. Technical Support: 877.275.0027 | www.harbortouch.com/support | echosupport@harbortouch.com Technical Support: 877.275.0027 | www.harbortouch.com/support | echosupport@harbortouch.com PAGE 20 PAGE 21...

  • Page 14: Creating/Editing Order Types

    5. Press “Save” when complete. Technical Support: 877.275.0027 | www.harbortouch.com/support | echosupport@harbortouch.com Technical Support: 877.275.0027 | www.harbortouch.com/support | echosupport@harbortouch.com PAGE 22 PAGE 23...

  • Page 15: Receipt Settings

    On the General Settings screen, you can the screen to modify your end of day set- set your primary Echo view to ECR or POS tings. This screen allows you to set the mode, turn tips on or off, set the suggested...
  • Page 16 Technical Support: 877.275.0027 | www.harbortouch.com/support | echosupport@harbortouch.com Technical Support: 877.275.0027 | www.harbortouch.com/support | echosupport@harbortouch.com...
  • Page 17 TECHNICAL SUPPORT 877.275.0027 www.harbortouch.com/support echosupport@harbortouch.com Technical Support: 877.275.0027 | www.harbortouch.com/support | echosupport@harbortouch.com HT2166_12052016...

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