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VMI RAM ProMaster 2500 Manual

With rear ramp and kneeling system
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RAM ProMaster 2500
with Rear Ramp and Kneeling System

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Jeffrey Walker
February 12, 2025

how do I adjust the height of the steering wheel (Ram Promaster 2500)

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Summary of Contents for VMI RAM ProMaster 2500

  • Page 1 RAM ProMaster 2500 with Rear Ramp and Kneeling System...
  • Page 3 VMI OWNER’S MANUAL RAM ProMaster - 2020 & Newer with Rear Ramp and Kneeling System Scan the QR code below with your mobile device for our digital manual.

  • Page 4: Table Of Contents

    Introduction Trademarks Copyright © 2022 VMI Holdings, LLC Disclaimer Safety Precautions Equipment Guide Ramp Operation with Kneeling Sysyem Guages fo Kneeling System Interlock System Seating and Securement L-track flooring system for flexible securement of wheelchairs and seating positions 10 - 11...
  • Page 5 Emergency Procedures Emergency pull handle ring Air compressor system Maintenance and Warranty VMI Conversion Scheduled Maintenance Plan Maintenance Log 18 - 25 VMI Limited Warranty VMI/RAM ProMaster Service Information Form...

  • Page 6: Introduction

    The RAM ProMaster vehicle carries a separate warranty. If a defect or a failure is a direct result of a VMI modification, it will be covered under the VMI Limited Warranty. A defect or failure on any original equipment NOT altered by VMI is covered under the RAM ProMaster warranty.

  • Page 7: Trademarks

    VMI is constantly improving its products and reserves the right to make changes in the specifications of products or in this manual at any time without notice and without COPYRIGHT © 2022 VMI obligation to notify any person of such changes.

  • Page 8: Safety Precautions

    · In addition to reading the manuals, you must ensure your VMI dealer instructs you on in this manual. If you have any the use of your conversion and its safety features before operating the vehicle or the question or concerns regarding conversion.
  • Page 9 · DO NOT sit in a scooter while the vehicle is in motion. If you plan to occupy a wheelchair while the vehicle is in motion, VMI cannot guarantee the restraint system will adequately restrain the occupant and/or wheelchair if an accident occurs at any speed. VMI relies solely on the warranties and representations made by the restraint belt set and wheelchair manufacturers.

  • Page 10: Equipment Guide

    To help you navigate this owner’s manual, have your mobility dealer indicate the items or options installed on your minivan conversion. VMI INSTALLED EQUIPMENT VMI MOBILITY DEALER INSTALLED EQUIPMENT · Manual rear entry ramp with 4 air bag kneeling system ·...
  • Page 11 RAMP OPERATION WITH KNEELING SYSTEM KNEEL AND DEPLOY RAMP 1. Park vehicle on level ground with adequate clearance for the rear ramp. 2. Place shifter lever into the “Park” position. The ignition must be in the “on” position with the engine running.

  • Page 12: Guages Fo Kneeling System

    R A MP O PER AT I ON 7. Suspension will return to normal height in 15 seconds (If the air tank is full) WARNING (Note: Compressor will be heard replenishing air supply tank) 8. Release parking brake Safety Precation** Always firmly secure the vehicle with a IMPORTANT NOTE: The vehicle’s kneeling feature is operated with an air bag system.

  • Page 13: Interlock System

    R A MP O PER AT I O N INTERLOCK SYSTEM The interlock system on the right side of the steering wheel (as shown in below photo), will prevent the vehicle from shifting to drive when the ramp is deployed. This is programed with the rear cargo doors.

  • Page 14: Seating And Securement

    SEATING AND SECUREMENT L-TRACK FLOORING SYSTEM FOR FLEXIBLE SECUREMENT OF WHEELCHAIRS AND SEATING POSITIONS Front Row Flex Seats: Attach the front flex seats at the 4th hole down from the front of the L-track (as shown in photo 1 and 2 on pg. 11). Once the seat is installed, use the locking tool provided and lock the seats in place (as shown in photo 3 on pg.
  • Page 15 SE AT ING A ND SEC UR EMEN T Photo 1 Photo 2 Photo 3 The L-tracks allow the seats to move forward and backward. They also allow for multiple wheelchair securement system locations.

  • Page 16: Hd Hvac Unit

    PROMASTER HD HVAC SYSTEM HVAC MAIN CONTROL CENTER AIR FLOW VENT SYSTEM To redirect airflow, open or close the vents (as shown The heat and air conditioning control system is in photo below). These vents are located above the located on the ceiling mounted panel in the center between the driver and passenger seats driver and passenger seats.

  • Page 17: Ada Compliant Interior And Exterior Lighting

    ADA INTERIOR/EXTERIOR LIGHTING INTERIOR SLIDER DOOR LED LIGHT INTERIOR REAR CARGO DOOR LED LIGHT EXTERIOR REAR CARGO DOOR LED LIGHT EXTERIOR REAR ENTRY LIGHTING SHOWN INTERIOR FOOTWELL LED LIGHTS EXTERIOR SIDE ENTRY LIGHTING SHOWN...

  • Page 18: Flex Seating Positions Within L-Track Flooring System

    If attaching a child’s wheelchair, the back side of the seat measured from the front L-track should be at approximately 63.5”. Please note these measurements are VMI recommendations for the best angles required by the securement manufacturer.

  • Page 19: Emergency Procedures

    EMERGENCY PROCEDURES To use the emergency pull handle, reach Photo 4 EMERGENCY PULL HANDLE RING around the side of the ramp (as shown in photo 3) to grab and pull the emergency These photos below show the emergency ring. pull handle located behind the ramp on the rear passenger cargo door.

  • Page 20: Air Compressor System

    EMER GENC Y PR O C ED UR E S Photo 1 Photo 3 AIR COMPRESSOR SYSTEM If the air system fails, use the following steps until the system can be repaired Turn the toggle switch and LED light to the off position (see photo 1).

  • Page 21: Maintenance And Warranty

    It is important to perform scheduled inspection and maintenance on VMI conversion products and restraint components to provide safe and trouble-free operation and to comply with the VMI Limited Warranty. The following is the required minimum maintenance schedule to be followed.

  • Page 22: Maintenance Log

    M A IN T EN A NC E & WA R R A N T Y MAINTENANCE LOG Record maintenance information in the table below. DATE DATE DATE DESCRIPTION DESCRIPTION DESCRIPTION DEALERSHIP DEALERSHIP DEALERSHIP...
  • Page 23 M A IN T EN A NC E & WA R R A N T Y MAINTENANCE LOG Record maintenance information in the table below. DATE DATE DATE DESCRIPTION DESCRIPTION DESCRIPTION DEALERSHIP DEALERSHIP DEALERSHIP...
  • Page 24 M A IN T EN A NC E & WA R R A N T Y MAINTENANCE LOG Record maintenance information in the table below. DATE DATE DATE DESCRIPTION DESCRIPTION DESCRIPTION DEALERSHIP DEALERSHIP DEALERSHIP...
  • Page 25 M A IN T EN A NC E & WA R R A N T Y MAINTENANCE LOG Record maintenance information in the table below. DATE DATE DATE DESCRIPTION DESCRIPTION DESCRIPTION DEALERSHIP DEALERSHIP DEALERSHIP...
  • Page 26 M A IN T EN A NC E & WA R R A N T Y MAINTENANCE LOG Record maintenance information in the table below. DATE DATE DATE DESCRIPTION DESCRIPTION DESCRIPTION DEALERSHIP DEALERSHIP DEALERSHIP...
  • Page 27 M A IN T EN A NC E & WA R R A N T Y MAINTENANCE LOG Record maintenance information in the table below. DATE DATE DATE DESCRIPTION DESCRIPTION DESCRIPTION DEALERSHIP DEALERSHIP DEALERSHIP...
  • Page 28 M A IN T EN A NC E & WA R R A N T Y MAINTENANCE LOG Record maintenance information in the table below. DATE DATE DATE DESCRIPTION DESCRIPTION DESCRIPTION DEALERSHIP DEALERSHIP DEALERSHIP...
  • Page 29 M A IN T EN A NC E & WA R R A N T Y MAINTENANCE LOG Record maintenance information in the table below. DATE DATE DATE DESCRIPTION DESCRIPTION DESCRIPTION DEALERSHIP DEALERSHIP DEALERSHIP...

  • Page 30: Vmi Limited Warranty

    NOT covered no guarantee or representation as to the by the RAM Promaster LIMITED location of the nearest VMI dealer or as to Design Changes WARRANTY. the convenience of having work done at such location.
  • Page 31 Exclusion of Other Warranties what is stated in the VMI Owner’s Manual. air conditioning system, tires, ignition This warranty is exclusive and in lieu of system, emission system, electronic and...
  • Page 32 MED’s local area, the Kneeling System*: 3 Years / 36,000 Miles** please present the Service Information nearest VMI MED. A list of VMI MEDs can Parts and Labor be obtained by dialing 855-VMI-VANS (864-8267). Modified Seat Bases*:...
  • Page 33 M A IN T EN A NC E & WA R R A N T Y Card (pg 46) to the Service Manager of the RAM Dealer. If you require help with this warranty or have any questions or comments, please contact VMI at: Warranty Department Vantage Mobility International phone: 800-488-9082...

  • Page 34: Vmi/Ram Promaster Service Information Form

    Dear RAM Dealer Service Manager: The RAM customer presenting this form to you is the owner of a RAM vehicle converted by VMI Holdings, LLC (VMI) for wheelchair access and/or other mobility features. The vehicle has been brought by the customer to the VMI Mobility Equipment Dealer (“MED”) listed below where it has been determined that the repair sought by the customer is most likely covered by the RAM LIMITED WARRANTY and should be performed by an authorized RAM Dealer.
  • Page 35 488-9082 prior to performing any service to determine whether VMI or RAM is responsible for the repair and whether you should make the repair or have the vehicle shipped to a VMI repair facility. If you have any questions relating to this repair, you may also contact RAM Technical Support at 1-800-331-4331.
  • Page 36 N OT E S...
  • Page 37 N OT E S...
  • Page 38 N OT E S...
  • Page 40 Place Phoenix, AZ 85040 844-VMI-4ADA · vmi4ADA.com · 5202 S 28 (864-4232)

This manual is also suitable for:

Ram promaster - 2020

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