Troubleshooting - North Star 5044310 Owner's Manual

24-ton log splitter: hydraulic powered machine that splits wood logs
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Before troubleshooting or attempting to service, read the following safety instructions to avoid serious injury
to the operator or bystanders from moving parts that can crush or cut, burns, fire or explosion, or escaping
high pressure hydraulic fluid.
Important Safety Instructions:
1. Motor off. Always make sure the motor is off and battery is disconnected before cleaning, repairing, or
adjusting the splitter, except as recommended by the manufacturer.
2. Hydraulic safety. High fluid pressures and temperatures are developed in the hydraulic log splitters.
Hydraulic fluid escaping through a pin hole sized opening can burn or puncture skin, resulting in wounds that
could cause blood poisoning, infection, disability, gangrene, amputation, or death. Therefore, the following
instructions should be heeded at all times when inspecting or servicing the hydraulic components of the log
splitter:
• Turn motor off, move all control valve handles back and forth to relieve pressure, and disconnect battery before
changing or adjusting hydraulic components such as hoses, tubing, fittings, or other components.
• Do not remove the hydraulic oil fill cap when the motor is on. Hot oil can escape causing severe burns. Allow the log
splitter to cool completely before removing the hydraulic oil fill cap.
• Do not adjust the pressure setting to the pump or valve.
• Do not check for leaks with your hands. Leaks can be located by holding a piece of cardboard or wood (at least 2 feet
long) with your hand at one end and passing the other end suspected area (wear eye protection). Look for
discoloration of the cardboard or wood.
• If injured by escaping fluid, no matter how small the wound is, see a doctor at once. A typical injection injury may be
a small puncture that does not look serious. However, severe infection or reaction can result if proper medical
treatment is not administered immediately by a doctor who is familiar will injection injuries.
Problem
Wedge will not move
Motor will not turn on
Motor stops suddenly
Slow wedge speed when extending or retracting
Wood will not split or splits extremely slow
Motor bogs down during splitting
Motor bogs down under low load condition
Cause
A- Insufficient oil to pump
B- Air in oil
C- Excessive pump inlet vacuum
D- Blocked hydraulic lines
E- Blocked control valve
F- Low control valve setting
G- High control valve setting
H- Damaged control valve
I- Internal control valve leak
J- Damaged cylinder piston
K- Internally damaged cylinder
L- Battery is not connected
M- Battery is exhausted
N- ECO mode has activated
O- Over-current protection

Troubleshooting

Any Questions, Comments, Problems or Parts Orders
Call NorthStar Product Support 1-800-270-0810
WARNING
Solution: A,D,E,H,J
Solution: L,M
Solution: M,N,O
Solution: A,B,C,H,I,K
Solution: A,B,C,F,I,K
Solution: G
Solution: D,E
Solution
Check oil level in reservoir
Check oil level in reservoir, check for leaks in the suction line
Check pump inlet hose for blockage or kinks
Flush and clean the splitter hydraulic system
Flush and clean the splitter hydraulic system
Adjust control valve with a pressure gauge
Adjust control valve with a pressure gauge
Return control valve for authorized repair
Return control valve for authorized repair
Return cylinder for authorized repair
Return cylinder for authorized repair
Connect battery power plug
Charge battery
Disable ECO mode
Reduce load on motor, allow hydraulic oil to warm
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