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Before you call for service...
_
roubleshooting -tips
Save time and money/. Review the charts on the following pages,
or vis# www.Hotpoiat.eom.
Youmay not need to call for service.
WATER
Possible
Causes
What To Oo
Too manysttds
Type of detergent
• Switch to a lower sudsing
detergent
brand
and follow
instructhms
on package.
Very soft water
• Tl)' less detergent.
Too much detergent
• Measure
your detexgent
careflflh'.
Use less soap if you
hare soft water; a smaller
load, or a lightly soiled load.
Water/eaRs
Fill hoses or drain hose is
• Make sure hose connections
are tight at fimcets and
improperly
connected
I fibber washel_ are installed.
Make sm'e elld of drain
hose is correctly
inserted
in and secured
to drain titdlity.
Household
drain may
* Check
househokl
plumbing.
You may need to call
be dogged
a plumbel:
Constaaat water pressure
• Tighten
hoses at the fimcets and turn the water off after
to the flU hoses at the
each use.
water source
• Check
condition
of the fill hoses; the} shoukl
be
replaced
eve_T 5 yem_.
Using too much detergent
• Use less detergent.
Use less soap if *on haxe soft watel,
in washer
a smaller
load, or a lightly soiled load.
Water temperature
Cooler
water temperatures
• New laun(h T detergents
haw been ham ulated
to work
seems
incorrect
provide
improved
energy
xdth cooler
_ater
teml)eratures
without
affecting, wash
effidency
peHbnnance.
Control
is not set properly
• Check
water temperature
control
(on some models)
or
Cycle knob and a({just.
Water supply is turned
off
• Tm'n both hot and cold fhucets fullx (m and make sure
or improperly
connected
hoses are connected
to correct
fimcets.
Water valve screens
axe
• Turn off the *_;tter SOtlrce and remove
the x_:tter
stopped
up
com_ection
hoses fl'om the upper back of the x_sl_e*:
Use a brush or toothpick
to clean the screens
in the
machine.
Rec(mnect
the hoses and turn the _tter
back on.
House
water heater
is
• Make sure house water heater
is delivering
water at
not set properly
120°F-140°F
(48°(;-60°(2).
Water won't drain
Drain hose is ldnked
or
• Straighten
drain hose and make
sure washer is not
improperly
connected
,sittim*_on it.
• Top of drain
outlet shoukl
be less than 8 fL (2.5 m)
above
flool'_
/0
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