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SOMETHING NOT WORKING?
Problems which you can resolve yourself
The machine does not start up:
=
Check that the door is firmly closed.
=
Check that the machine is plugged in and that
there is power at the socket.
=
Check that the main fuse has not blown.
=
Check that the programme selector knob is posi-
tioned correctly and that the start/stop button has
been pressed.
The machine does not fill:
«
Check that the water tap is open.
=
Check that water is coming out of the tap.
»
Check that the inlet hose is not squashed or
kinked.
«
Check that the filter in the inlet hose is not blocked.
=
Check that the door is closed.
The machine fills then empties immedi-
ately
:
=
The end of the drain hose is too low. Refer to rele-
vant paragraph in "water drainage" section.
The machine does not empty and/or does
not spin:
=
Check that the drain hose is not squashed or
kinked.
«
The drain filter is blocked. Clean it.
=
The anticrease option has been selected.
There is water on the floor:
=
Too much detergent or unsuitable detergent (cre-
ates too much foam) has been used.
=
Check whether there are any leaks from one of the
inlet hose fittings. It is not always easy to see this
as the water runs down the hose; check to see if it
is damp.
=
Check that the drain hose is not damaged.
«
Check that the drain filter has been refitted correct-
ly after cleaning.
Unsatisfactory washing results
«
Too little detergent or unsuitable detergent has
been used.
=
Stubborn stains have not been treated prior to
washing.
=
The correct temperature was not selected.
The machine vibrates or is noisy:
=
Check that all the transit bolts and packing have
been removed.
=
Check that the machine is not resting against any-
thing.
:
=
Check that the support feet are resting firmly on
the ground and that the lock nuts are securely
tightened.
=
Check that the laundry is evenly distributed in the
drum.
=
Maybe there is very little laundry in the drum.
The door will not open:
=
The programme is still running.
=
The door lock has not yet been released. The door
cannot be opened until the door lock tight has gone
out.
If you are unable to identify or solve the problem, con-
tact our service centre. Before telephoning, make a
note of the model, serial number and purchase date of
your machine: the Service Centre will require this
information.
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