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BeforeCallingfor Service
Refer to the chart below when this unit does not function properly. If the problem you are experiencing is not listed betow or
if the instruction below does not help, turn off the unit, disconnect the power cord, and contact the nearest authorized dealer
or Samsung Electronics Service Center.
Disctraydoesnotopen.
• is the power cord plugged securely into the outlet?
• Turn off the power and then turn it back on.
• Check the region number of the DVD.
Playback doesnotstart.
DVD discs purchased from abroad may not be playable.
• CD-ROMs and DVD-ROMs cannot be played on this Home
Theater.
• Make sure that the rating level is correct.
Playback doesnotstart
• Are you using a deformed disc or a disc with scratches on
immediately whenthe
thesurface?
Play/Pause button is pressed, • wipethediscclean
• No sound is heard during fast playback, slow playback, and step
Soundis notproduced,
motion playback.
• Are the speakers connected properly? Is the speaker setup
correctly customized?
• Is the disc severely damaged?
Soundcanbeheardonly
froma fewspeakers and
notall six.
Picture d oes notappear, sound
is notproduced, orthedisc
trayopens 2to5seconds later.
Dolby Digital 5 .1OH
SurroundSoundis not
produced.
• When listening to a CD or radio, sound is output to the front
speakers (L/R) only. Select "PRO LOGIC I!" by pressing [][] PLII
(Dolby Pro Logic tl) on the remote control to use all six speakers.
• Make sure that the DVD disc is 5.1 -OH compatible.
• If you set C, SL, and SR to NONE in the speaker mode in the
audio setup of the setup screen, no sound is heard from the
center speaker and the front left and right speakers Set C, SL,
and SR to SMALL.
• Was the Home Theater suddenly moved from a cold place to a
warm one? When condensation forms inside the player, remove the
disc and let the player stand for 1 or 2 hours with the power on.
(You can use the player again after condensation disappears)
• Is there "Dolby Digital 5.1 CH" mark on the disc? Dolby Digital 5.1
OH Surround Sound is produced only if the disc is recorded with
5.1 channel sound.
• Is the audio language correctly set to DOLBY DIGITAL 5.1-OH in
the information display?
!
, Discis rotating butno
pictureis produced.
, Picture quality is poorand
picture isshaking.
Theremote control d oesnot
work.
Audiolanguage and
subtitles donotwork.
Menu screen does n ot a ppear even
when t he menu function
isselected.
Aspect r atiocannot b e
changed.
Can'treceive radio
broadcast.
, The main unit i snotworking.
(Example: The power goes out or
strange noise is heard.)
, TheHome Theater i snot
working normally.
Thepassword f orrating
levelhasbeen forgotten.
• Is the TV power on?
• Are the video cables connected properly?
• Is the disc dirty or damaged?
• A poorly manufactured disc may not be playable.
• Is the remote control being operated within its operation range of
angle and distance?
• Are the batteries exhausted?
• Audio language and subtitles will not work for DVDs not containing
them. And depending on the disc, they may work differently.
• Are you using a disc that does not contain menus?
• You can play 16:9 DVDs in 16:9 WIDE mode, 4:3 LETTER BOX
mode, or 4:3 PAN SCAN mode, but 4:3 DVDs can be seen in 4:3
ratio only. Refer to the DVD disc jacket and then select the
appropriate function.
• ts the antenna connected properly?
• If the antenna's input signal is weak, install an externa! FM
antenna in an area with good reception.
[]
• Turn off the power and hold the (_
button on the main unit for
longer than 5 seconds.
Using the RESET function wil! erase all stored settings.
Do not use this unless necessary.
• While "NO DISC" messageappears on the display of main unit, hold
the main unit's _3 buttonfor longer than 5 seconds. "INITIALIZE"
appears on the display and all settings will return to the default values.
• Press the POWERbutton.
Using the RESETfunction will erase all stored settings.
Do not use this unless necessary.
m
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