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User manual: Superlite
Before using your new REYHEE Superlite foldable electric wheelchair,
please read and comprehend ALL warnings, safety instructions, and
operational instructions as labeled on the product packaging box, on the
product itself, and in this user manual.
SKU number: XW-LY001-A
FDA-Cleared Class II Medical Device
www.reyhee.com
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Summary of Contents for REYHEE Superlite

  • Page 1 User manual: Superlite Before using your new REYHEE Superlite foldable electric wheelchair, please read and comprehend ALL warnings, safety instructions, and operational instructions as labeled on the product packaging box, on the product itself, and in this user manual. SKU number: XW-LY001-A FDA-Cleared Class II Medical Device www.reyhee.com...
  • Page 2: Table Of Contents

    ▪ How to use the rear handle controller………………………………………… 44 - 47 ▪ Getting in and sitting in the Superlite…………………………………………. 47 - 48 ▪ Standing up and getting out of the Superlite…………………………………. 48 - 49 ▪ How to fold the Superlite………………………………………………..……… 49 - 53 ▪...
  • Page 3: Introduction

    Because life happens, and sometimes events and changes create challenges for us to overcome, Reyhee prides itself on being able to offer that bit of help we sometimes need so that we may get back to doing those activities we cherish.
  • Page 4: Packaging Contents

    ATTEMPT to unpack - to prevent potential injury to yourself & potential damage to the product - and seek assistance.) The Superlite comes with the following items in the packaging box. Please identify and locate all of the following prior to assembly:...
  • Page 5: Getting To Know Your Superlite

    Getting to know your Superlite Parts diagram: Side view...
  • Page 6 Getting to know your Superlite (cont.) Parts diagram: Back view...
  • Page 7: Assembly

    Assembly IMPORTANT: Your Superlite comes folded and mostly pre-assembled. Please read, comprehend, and follow ALL warnings and instructions below PRIOR to operating your Superlite. WARNINGS: 1) If you observe damage to any part of the product upon unpacking, please DO NOT ATTEMPT to assemble it and contact customer support for further instructions.
  • Page 8 Assembly (cont.) 1) Step one: Unfolding the Superlite a) Ensure the Superlite is upright and resting on all four wheels on a flat, even, and dry indoor floor surface. The dual rear levers (on the rear wheels) should both be in “D” (“Drive”) position, to prevent accidental movement during unfolding.
  • Page 9 Ensure your hands and feet are safely out of the way of any parts that may be moving as the Superlite is being unfolded. e) Ensure the Superlite seat is fully unfolded, before proceeding to step two of assembly.
  • Page 10 2) Step two: Installing the main controller Instructions for installing the main controller in the right-side armrest: a) Follow these instructions if you intend to operate the Superlite with your RIGHT hand. Do NOT press the power button on the main controller, to prevent turning on the product and potentially causing accidental product movement during assembly.
  • Page 11 Instructions for installing the main controller in the left-side armrest: a) Follow these instructions if you intend to operate the Superlite with your LEFT hand. b) Identify the left-side armrest cap, and remove it to reveal the installation point.
  • Page 12 Ensure that the power cable is NOT in the way of sitting down, or in the way of any parts that may move while the Superlite is in motion. Otherwise, there will be risk of damage to the power cable.
  • Page 13 Assembly (cont.) Step three: Connect the main controller cable to the power cable (cont.) There are two power cables: one for the main controller, and the other for the rear handle controller. Locate the power cable for the main controller (which has a rubber cover and is attached by velcro strap to the right-side armrest).
  • Page 14 Assembly (cont.) Step three: Connect the main controller cable to the power cable (cont.) Lock the connection in place by spinning the metal locking ring clockwise until it is fully tightened. Pull the power cable’s rubber cover over the connection. Push the main controller cable’s rubber cover until it touches the other rubber cover.
  • Page 15 2 pre-installed screws on the back of the rear handle controller. Locate the metal controller base on the right rear handle of the Superlite. Place the rear handle controller on top of the base, with the power button...
  • Page 16 Assembly (cont.) Step four: Installing the rear handle controller (cont.) Ensure the controller’s screw holes align with the base’s holes. Using the screwdriver, secure the rear handle controller to the base by installing each screw from the bottom of the base. Ensure each screw is fully tightened. Gently shake the rear handle controller –...
  • Page 17 Assembly (cont.) Step four: Installing the rear handle controller (cont.) Lock the connection in place by spinning the metal locking ring clockwise until it is fully tightened. 5) Step five: Connecting the battery cable in the storage bag Locate the storage bag beneath the seat, and unzip until the bag is fully open. Inside the storage bag, lift the inner flap until the battery cable is visible (the cable’s connecting ends are yellow).
  • Page 18 Assembly (cont.) Step five: Connecting the battery cable in the storage bag (cont.) Align both ends (yellow) of the battery cable. Firmly push until they are FULLY connected. If the battery cable ends are not properly aligned, forcing the connection may result in injury and/or product damage.
  • Page 19: Important Battery/Charger Warnings And Charging Instructions

    But wait! BEFORE you begin operating your Superlite, please read and comprehend ALL warnings and instructions outlined hereafter. If you are NOT certain that you are capable of fully understanding and following ALL warnings and instructions, please DO NOT ATTEMPT to operate the product and seek assistance.
  • Page 20 Charging Instructions If you observe any damage, bulging, or wire exposure on the charger or charging cable, DO NOT USE or ATTEMPT TO FIX. Contact customer support for assistance. 1) Ensure that your hands are completely DRY. Wet hands may cause an electrical shock or fire hazard. 2) To charge the product: a.
  • Page 21 Charging Instructions (cont.) e. Plug the metal end of the charger into the charging port beneath the main controller. If you observe any damage, bulging, or exposure on the charger, controller, or battery pack, DO NOT CHARGE the product and contact customer support.
  • Page 22 Charging Instructions (cont.) 3) Charge the battery to 100% PRIOR to first use of the product. a. Please leave it charging for about 12 hours (even when the charger light turns green prior), to ensure optimal battery performance going forward. b.
  • Page 23 UNPLUGGED from the electrical wall outlet. 10) Charge ONLY with the provided battery pack, charger, and charging cable. • Using a battery pack or charger other than those provided by Reyhee VOIDS the manufacturer’s warranty. • The provided battery pack and charger are intended for use ONLY with the Reyhee Superlite.
  • Page 24: Important Warnings And Safety Instructions

    But wait! BEFORE you begin operating your Superlite, please read and comprehend ALL warnings and instructions outlined hereafter. IMPORTANT WARNINGS & SAFETY INSTRUCTIONS FAILURE TO FOLLOW ALL WARNINGS & INSTRUCTIONS WILL VOID YOUR WARRANTY. WARNINGS: WHEN THE SUPERLITE IS IN USE, HEED THE FOLLOWING WARNINGS &...
  • Page 25 INHERENT IN PRODUCT USE. WARNINGS (cont.) 3) THE MAXIMUM WEIGHT CAPACITY OF THIS PRODUCT IS 300 LBS (136 KG), INCLUDING ANY ITEMS WORN OR CARRIED BY THE USER. 4) CHECK PRESENCE, CONDITION, AND FUNCTIONALITY OF ALL PARTS BEFORE EACH USE. IF THERE IS ANY UNUSUAL NOISE, VIBRATION, OR CHANGE IN EASE OF USE, DO NOT ATTEMPT TO USE AND CONTACT CUSTOMER SUPPORT.
  • Page 26 ADDITIONAL WARNINGS: 1) This product is NOT INTENDED to offer pressure relief or any other form of medical/physical treatment, carry or haul any loads, be used for stunts or tricks, or be used in any capacity other than described in this manual. 2) DO NOT OPERATE this product in traffic;...
  • Page 27 14) If transporting the product by ground vehicle, first ensure that it is POWERED OFF, fully disconnected from the charger, and safely stowed and properly secured. (See “How to Transport the Superlite” for full safety instructions.) 15) Electric-powered wheelchairs such as this product may be susceptible to...
  • Page 28 NOT permitted and will automatically VOID the warranty. As an electric wheelchair, the Superlite can and is intended to move. Even when taking all necessary precautions, and heeding all warnings and instructions provided, the user and any accompanying persons may still encounter dangerous situations in which serious injury or death may occur.
  • Page 29: How To Operate Your Superlite

    READ & COMPREHEND ALL WARNING LABELS ON YOUR SUPERLITE: • Warning card (for lithium-ion battery pack) inside storage bag. • Warning hangtags on storage bag and side storage bag. • Warning labels on footplates. • Any other warning labels that may be on the product itself or its packaging box.
  • Page 30: How To Unfold The Superlite

    How to Operate Your Superlite (cont.) How to unfold the Superlite 1) Ensure the Superlite is upright and resting on all four wheels on a flat, even, and dry indoor floor surface. The dual rear levers (on the rear wheels) should both be in DRIVE mode, to prevent accidental product movement during unfolding.
  • Page 31 Ensure your hands and feet are safely out of the way of any parts that may be moving as the Superlite is being unfolded. 5) Ensure the Superlite seat is fully unfolded, before proceeding with unfolding the footplates.
  • Page 32 If the footplate handle is overly loose or otherwise unstable, DO NOT PROCEED with using the Superlite. Contact customer support for assistance. b) Swing the footplate all the way forward until the footplate locks back in place.
  • Page 33 If the footplate is overly loose or otherwise unstable, DO NOT PROCEED with using the Superlite. Contact customer support for assistance. d) Repeat steps a) – c) for the other footplate.
  • Page 34: How To Lift And Lower The Armrests

    • Ensure power is OFF prior to lifting or lowering an armrest. • If intending to get in or out of the Superlite after lifting an armrest, ensure the armrest is lifted ALL THE WAY UP before safely getting in or out of the Superlite.
  • Page 35 2) To unlock and lift an armrest: BEFORE you unlock an armrest: o Ensure the Superlite has come to a safe and complete stop. o Ensure the power is OFF. o Ensure that there are NO obstructions that may prevent the armrest from being safely lifted up (e.g.
  • Page 36: How To Use The Dual Rear Levers

    • DO NOT attempt to operate the dual rear levers while seated in the Superlite, as this may cause strain or injury. Ensure that you move both levers to the desired mode PRIOR to sitting in the Superlite, or – if already seated – seek assistance to operate the levers.
  • Page 37: How To Use The Main Controller

    3) N = Neutral (freewheel) mode • Press upwards on BOTH dual rear levers to engage Neutral mode. • Neutral mode must be used whenever the Superlite is being operated as a manual rollator (i.e. manual walker). • Neutral mode ensures that the Superlite’s wheels will be able to spin freely without the use of the motors or controllers.
  • Page 38 Warnings: • Ensure power is OFF when Superlite is not in use. • DO NOT use the controller while the Superlite is folded or transported. • As there is no key or locking mechanism for the controller, ensure that NO children, pets, or persons with limited physical/mental faculties are able to access the controller at any time.
  • Page 39 Yellow lights = 30 – 70% battery life remaining o Red light = 0 – 30% battery life remaining • It is recommended to always charge the Superlite back to 100% battery life after each use, in order to prevent the risk of battery level going to 0% during usage.
  • Page 40 How to Operate Your Superlite (cont.) How to use the main controller (cont.) 6) Speed increase button • Press button once to increase the speed by one increment. • Press button again to increase the speed by one more increment.
  • Page 41 • Moving the Superlite to the left o Push the joystick to the left. o Note that the Superlite has a turning radius, so movement to the left will NOT be a sudden 90 degree turn. • Moving the Superlite to the right o Push the joystick to the right.
  • Page 42: How To Adjust The Height Of The Rear Handles

    Superlite, to prevent accidental rear handle movement which may cause injury and/or product damage. • DO NOT attempt to adjust the rear handles while seated in the Superlite, as this may cause strain or injury. Ensure the rear handles are adjusted to the desired height PRIOR to sitting in the Superlite, or –...
  • Page 43 There should be a click sound when the rear handle is locked into the desired height position. Gently pull on the rear handle to ensure there is no looseness. If rear handle is unable to lock in, DO NOT use the Superlite and contact customer support for assistance.
  • Page 44: How To Use The Rear Handle Controller

    Warnings: • Ensure power is OFF when Superlite is not in use. • DO NOT use the rear handle controller while the Superlite is folded or transported. • As there is no key or locking mechanism for the rear handle controller, ensure that NO children, pets, or persons with limited physical/mental faculties are able to access the controller at any time.
  • Page 45 How to use the rear handle controller (cont.) 1) Power on/off button Warnings: ONLY use the rear handle controller when the Superlite is being used as either: o A power rollator (i.e. power walker) (operated by the user) ▪ User must have both hands on the rear handles at all times, while the Superlite is in use.
  • Page 46 2) Thumb joystick The thumb joystick on the rear handle controller acts as a power-assist when the Superlite is being used as either a power rollator (i.e. power walker), or power wheelchair. • Moving the Superlite forward o Push the joystick away from you, in the forward direction.
  • Page 47: Getting In And Sitting In The Superlite

    3) Ensure the dual rear levers are both in DRIVE mode. 4) To ensure a safe sitting position: a) Stand with both feet firmly on the ground in front of the Superlite, with your back facing the seat. Mind the footplates, so that they do not create a tripping hazard. Do NOT stand on the footplates, as this could cause risk for falls/injuries and damage to the product.
  • Page 48: Standing Up And Getting Out Of The Superlite

    Standing up and getting out of the Superlite 1) BEFORE standing up: • Ensure that the Superlite has come to a COMPLETE stop in a safe location on a flat even ground-level surface, where the Superlite will not create any obstruction or hazard for others.
  • Page 49: How To Fold The Superlite

    4) Gradually release the armrests and ensure the intended pathway is clear before walking. If you are leaving the Superlite (where it’s out of sight), ensure that it is in a safe and secure location where NO children, pets, or persons with limited physical/mental faculties have access to it.
  • Page 50 Do NOT place your full weight on the footplate as it’s being folded, to prevent injury and/or accidental product movement. If the footplate is overly loose or otherwise unstable, DO NOT PROCEED with using the Superlite. Contact customer support for assistance.
  • Page 51 If the footplate handle is overly loose or otherwise unstable, DO NOT PROCEED with using the Superlite. Contact customer support for assistance. c) Swing the footplate all the way back until the footplate locks back in place.
  • Page 52 Ensure your hands, fingers, feet and other body parts are safely out of the way of all wheels and any other moving parts. c) Use both hands to push both sides of the frame together until the Superlite is fully folded.
  • Page 53: How To Transport The Superlite

    At NO time while transporting the Superlite should any person/child/pet/object(s) be seated or placed in it. • DO NOT wheel the Superlite after it’s folded (as the wheels are locked in Drive mode), to help prevent injury and/or product damage.
  • Page 54 How to transport the Superlite (cont.) 1) If transporting by ground vehicle: a) PRIOR to folding and lifting the Superlite into the trunk of a stationary ground vehicle, confirm the following to help prevent accidental product movement: • Power is OFF on both controllers, and battery cable is DISCONNECTED.
  • Page 55 Follow all proper transport procedure steps, and any additional airline- recommended steps to protect the Superlite from potential damage in transit. • Contact the airline for assistance, if needed. • (Reyhee does not provide advice or assistance regarding airline...
  • Page 56: Maintenance

    • For any maintenance or replacement of a part/component that is not explicitly approved by Reyhee for the user to maintain or replace by themself, DO NOT ATTEMPT to conduct maintenance or replacement, and contact customer support to locate the nearest authorized service center.
  • Page 57 Maintenance (cont.) 3) Cosmetic maintenance: a. Before each use of the Superlite, check that all parts are CLEAR of debris, dirt, dust, and anything else that may cause obstruction or potential deterioration over time. Use a soft, dry cloth if needed.
  • Page 58: Technical Specifications

    Technical Specifications Model name Superlite SKU number XW-LY001-A Descriptive words used in listings Electric foldable wheelchair • Power wheelchair • 3-in-1 functions Power rollator • Manual rollator Frame material Aluminum alloy Maximum weight capacity * 300 lbs (136 kg) Drive type...
  • Page 59: Troubleshooting

    USB port to charge any portable electronic devices. Troubleshooting Questions Possible causes Corresponding answers Why is the Superlite not powering 1. Power cables and/or controller 1. Check all cable connections and cables are not properly connected. ensure proper connection.
  • Page 60: Warranty

    Unless a different warranty period is expressly provided with your Reyhee product, Reyhee warrants that this product – when the product is delivered to you in new condition, in original packaging, from a Reyhee authorized reseller and used in normal conditions and as described in the user manual –...
  • Page 61 Product replaced under the limited warranty may be replaced with a brand new or factory refurbished product. If the defective product is discontinued, end of life, or out of stock, Reyhee will issue a replacement product of equivalent value or features. Product warranty periods do not renew with replacement products.
  • Page 62: Recycling And Disposal

    Customer Support If your Reyhee product should require service, contact customer support to: • Locate a Reyhee-approved authorized service center in your area. • Obtain information about replacement parts.

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Xw-ly001-a

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