Dahua Technology VTH2421FW-P User Manual
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Dahua Technology VTH2421FW-P User Manual

Dahua Technology VTH2421FW-P User Manual

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Digital VTH (Version 4.7)
User's Manual
V1.0.2

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Summary of Contents for Dahua Technology VTH2421FW-P

  • Page 1 Digital VTH (Version 4.7) User's Manual V1.0.2...

  • Page 2: Foreword

    Foreword This manual introduces the structure and configuration of digital VTH. Read carefully before using the VTH, and keep the manual safe for future reference. Safety Instructions The following signal words might appear in the manual. Signal Words Meaning Indicates a high potential hazard which, if not avoided, will result in death or serious injury.
  • Page 3 The manual will be updated according to the latest laws and regulations of related jurisdictions. ● For detailed information, see the paper user’s manual, use our CD-ROM, scan the QR code or visit our official website. The manual is for reference only. Slight differences might be found between the electronic version and the paper version.

  • Page 4: Important Safeguard And Warnings

    Important Safeguard and Warnings This section introduces content covering the proper handling of the device, hazard prevention, and prevention of property damage. Read carefully before using the device, and comply with the guidelines when using it. Operation Requirements Check whether the power supply is correct before use. ●...

  • Page 5: Table Of Contents

    Table of Contents Foreword................................I Important Safeguard and Warnings........................ III 1 Product Overview............................1 1.1 Front Panel............................. 1 1.1.1 VTH2421F Series..........................1 1.1.2 VTH2611L/2612L Series......................2 1.1.3 VTH2621G/VTH2622G Series......................3 1.1.4 VTH2624G Series......................... 4 1.1.5 VTH5221D Series......................... 5 1.1.6 VTH5241D Series......................... 6 1.1.7 VTH5421E Series..........................7 1.1.8 VTH5421H/VTH5422H Series.....................
  • Page 6 3.3.2 Contacts............................. 37 3.3.3 Calling User..........................39 3.3.4 Call from User..........................41 3.3.5 Call from VTO..........................42 3.3.6 Calling DMSS..........................44 3.4 Information............................45 3.4.1 Security Alarm........................... 45 3.4.2 Publish Information........................46 3.4.3 Guest Message...........................47 3.4.4 Video Pictures..........................47 3.5 Monitor..............................48 3.5.1 Monitoring VTO.........................
  • Page 7 4.3 Call Functions............................93 4.3.1 Forwarding Calls........................93 4.3.2 Calling Operations........................95 4.4 Monitoring............................96 4.5 Call Records............................99 4.6 Message..............................100 4.7 Visitor..............................103 4.7.1 Creating Pass........................... 104 4.7.2 Visit Records..........................106 4.8 Setting..............................107 5 DMSS App..............................109 5.1 Downloading DMSS...........................109 5.2 Registration and Login........................109 5.3 Adding VTH to DMSS.........................111 5.4 Configuring Arm and Disarm......................113 5.5 DMSS Calling VTH..........................

  • Page 8: Product Overview

    1 Product Overview The following front and rear panel figures are for reference only. 1.1 Front Panel 1.1.1 VTH2421F Series Figure 1-1 Front panel...

  • Page 9: Vth2611L/2612L Series

    1.1.2 VTH2611L/2612L Series Figure 1-2 Front panel...

  • Page 10: Vth2621G/Vth2622G Series

    1.1.3 VTH2621G/VTH2622G Series Figure 1-3 Front panel...

  • Page 11: Vth2624G Series

    1.1.4 VTH2624G Series Figure 1-4 Front panel...

  • Page 12: Vth5221D Series

    1.1.5 VTH5221D Series Figure 1-5 Front panel Table 1-1 Icon description Icon Name Description Emergency call. Answer call. ● During call, press to hang up. ● Call During monitoring, press to speak to unit VTO, villa VTO, ● fence station and verifying VTO. During speaking, press to exit speaking.

  • Page 13: Vth5241D Series

    1.1.6 VTH5241D Series Figure 1-6 Front panel Table 1-2 Icon description Icon Name Description Emergency call. Answer call. ● During call, press to hang up. ● Call During monitoring, press to speak to unit VTO, villa VTO, ● fence station and verifying VTO. During speaking, press to exit speaking.

  • Page 14: Vth5421E Series

    1.1.7 VTH5421E Series Figure 1-7 Front panel...

  • Page 15: Vth5421H/Vth5422H Series

    1.1.8 VTH5421H/VTH5422H Series Figure 1-8 Front panel...

  • Page 16: Vth5441G Series

    1.1.9 VTH5441G Series Figure 1-9 Front panel...

  • Page 17: Vth8621K/Vth8622K/Vth8641K/Vth8642K Series

    1.1.10 VTH8621K/VTH8622K/VTH8641K/VTH8642K Series Figure 1-10 Front panel 1.2 Rear Panel Port positions at the rear panel may differ depending on the actual product. For details about the alarm port, see "1.3 Alarm Port".

  • Page 18: Vth2421F Series

    1.2.1 VTH2421F Series Figure 1-11 Rear panel Table 1-3 Rear panel description Port Power port Network port Alarm port...

  • Page 19: Vth2611L/2612L Series

    1.2.2 VTH2611L/2612L Series Figure 1-12 Rear panel Table 1-4 Rear panel description Port Alarm port 2611L: Power input port ● 2612L: 2-wire port ● Network port...

  • Page 20: Vth2621G Series

    1.2.3 VTH2621G Series Figure 1-13 Rear panel (non 2-wire) Table 1-5 Rear panel description Port Alarm port Power input port Network port...

  • Page 21: Vth2622G Series

    1.2.4 VTH2622G Series Figure 1-14 Rear panel (2-wire) Table 1-6 Rear panel description Port Alarm port Power port Network port...

  • Page 22: Vth2624G Series

    1.2.5 VTH2624G Series Figure 1-15 Rear panel Table 1-7 Rear panel description Port RS-485 port Power port Alarm port 4-wire port Network port...
  • Page 23 Figure 1-16 4-wire port of VTH Table 1-8 Port description Port Description Connect to the GND port of VTO. Connect to the audio port of VTO. Connect to the video port of VTO. Connect to the power port of VTO.

  • Page 24: Vth5221D Series

    1.2.6 VTH5221D Series Figure 1-17 Rear panel Table 1-9 Rear panel description Port Reset button Network port RS-485 extended port Alarm port SD card slot...

  • Page 25: Vth5241D Series

    Figure 1-18 RS-485 extended port 1.2.7 VTH5241D Series Figure 1-19 Rear panel Table 1-10 Rear panel description Port Network port RS-485 extended port Alarm port...

  • Page 26: Vth5421E Series

    Figure 1-20 RS-485 extended port 1.2.8 VTH5421E Series Figure 1-21 Rear panel Table 1-11 Rear panel description Port RS-485 extended port...

  • Page 27: Vth5421H/Vth5422H Series

    Port Power port Network port Alarm port Figure 1-22 RS-485 extended port 1.2.9 VTH5421H/VTH5422H Series Figure 1-23 Rear panel...
  • Page 28 Table 1-12 Rear panel description Port Alarm port RS-485 and power output port 5421H: Power input port ● 5422H: 2-wire port ● Network port Figure 1-24 RS-485 port...

  • Page 29: Vth5441G Series

    1.2.10 VTH5441G Series Figure 1-25 Rear panel Table 1-13 Rear panel description Port Network port Alarm port...

  • Page 30: Vth8621K/Vth8622K Series

    1.2.11 VTH8621K/VTH8622K Series Figure 1-26 Rear panel Table 1-14 Rear panel description Port Alarm port RS-485 and power output port 8621K: Power input port ● 8622K: 2-wire port ● Network port...

  • Page 31: Vth8641K/Vth8642K Series

    1.2.12 VTH8641K/VTH8642K Series Figure 1-27 Rear panel Table 1-15 Rear panel description Port RS-485 and power output port Alarm port 8641K: Power input port ● 8642K: 2-wire port ● Network port...

  • Page 32: Alarm Port

    1.3 Alarm Port Figure 1-28 Alarm port 1.4 Function Wi-Fi Networking Connect to Wi-Fi networks. The Wi-Fi function is available on select models. Video/Voice Call Make video or voice call to other VTOs and VTHs. Monitoring Monitor fence station, VTO and IPC devices (only supported by certain models). Concierge Make calls to the Management Center.
  • Page 33 Remote Unlock Unlock doors remotely. Arm and Disarm Arm and disarm up to 8 alarm devices. Playback Play back videos and pictures in the SD card. The SD card is available on select models. Alarm Alarms will trigger linkage and be sent to the Call Center. Record View call and alarm records.

  • Page 34: Vth Initialization

    2 VTH Initialization 2.1 Initialization through the Device This manual uses the snapshots from 7-inch device as the example. The interfaces on 4.3-inch device is the similar with that on 7-inch device. The snapshots are for reference only. Procedure Select a region, and then tap Next. Step 1 Figure 2-1 Region Select a language, and then tap Next.
  • Page 35 Figure 2-2 Language Select Apartment or Villa, and then tap Next. Step 3 This section takes Villa as an example. Figure 2-3 Scene Step 4 Select First-time Config , and tap Next.
  • Page 36 Figure 2-4 First-time configuration Configure the network parameters, and then tap Next. Step 5 You can also enable DHCP , and then tap Next. Figure 2-5 IP settings Set a password for the VTH, and then tap Next. Step 6 You can select the Email, and then enter the email address for resetting the password.
  • Page 37 Figure 2-6 Password setting Tap Uninitialized to initialize a single device, and then tap Next. Step 7 Initialize All : If there are many devices, tap to initialize all devices that are displayed in the list. Step 8 After initialization, tap Edit to configure the detailed information of the device. The device you are using cannot be edited.
  • Page 38 Figure 2-7 Edit the device information Configure the parameters, and then tap OK. Step 9 Configure the network parameters if you want to configure the VTH. ● Figure 2-8 Configure the VTH Configure the network parameters if you want to configure the sub VTO. ●...
  • Page 39 Figure 2-9 Configure the sub VTO Configure the network parameters and the time if you want to configure the main ● VTO. Figure 2-10 Configure the main VTO Step 10 Tap Configure to finish the initialization. Log out : Tap to directly go to the home screen. If you edit the parameters, and tap ●...

  • Page 40: Initialization Through The Configtool

    Figure 2-11 Configure the device 2.2 Initialization through the ConfigTool You can initialize the VTH, and configure the building parameters through the ConfigTool. For details, see the ConfigTool user's manual.

  • Page 41: Vth Screen Operation

    3 VTH Screen Operation 3.1 Home Screen Figure 3-1 Home screen Table 3-1 Home screen description Name/Icon Description Room number Number of the room where the VTH is located. Time and Date Displays the time and date. Call other VTOs and VTHs. ●...

  • Page 42: Editing Home Screen

    Name/Icon Description Displays the SD card status. The SD card is available on select models. Failed to connect to the SIP server. Connected to the network through a cable. Tap to view the home screen. You can call, monitor, view the information and enter the setting screen. DND.
  • Page 43 Figure 3-2 Other functions Step 2 Select the functions that you want to be displayed on the home screen, and then tap to save the configuration. are displayed by default. 3 functions can be displayed or modified on the home screen. Figure 3-3 Home screen functions...

  • Page 44: Call

    3.3 Call Manage contact, call and view call records. 3.3.1 Call Log Tap Call > to view and manage call records. Figure 3-4 Call log Call back : Tap a call record to call back. ● Delete : Tap , select the record, and then tap to delete a record.
  • Page 45 Figure 3-5 Contacts Adding the User 1. Tap +. Figure 3-6 User information 2. Enter the information. 3. Tap...

  • Page 46: Calling User

    Related Operations Edit user information: ● Tap a user, modify the information, and then tap Delete the user: ● Tap a user, and then tap Delete. , select a user, and then tap You can select multiple contacts to delete at the same time. 3.3.3 Calling User Make sure that resident-to-resident call function has been enabled.
  • Page 47 Call a user in the same unit and the same building, dial room number directly. Call a user in other buildings or units, add the building number. For example, dial 1#1#101 to call Building 1 Unit 1 Room 101. If main VTH (101#0) calls extension (101#1), please enter room no.: #1; if the extension calls main VTH, please enter room number.: #0.

  • Page 48: Call From User

    Figure 3-9 Call answered 3.3.3.2 From Contact Procedure Select Call > Step 1 Step 2 next to the user to call. 3.3.4 Call from User When receiving calls from other VTHs, the following interface will be displayed.

  • Page 49: Call From Vto

    Figure 3-10 Call screen : Answer. ● : Hang up. ● : Mute the voice. ● 3.3.5 Call from VTO Procedure Step 1 Dial VTH room number (such as 9901) at VTO, to call VTH. On the VTH screen, tap Answer. Step 2 If the network connection is bad, the device will adjust the video stream according to the actual situation.
  • Page 50 Figure 3-11 Call from VTO Table 3-2 Call screen description Description Remotely unlock the door where the VTO is installed. The system provides 2-channel unlock. If the icon is gray, it means that the unlock function of this channel is not available.

  • Page 51: Calling Dmss

    Description Take recording. Complete recording when the call is completed or by tapping the stop icon. This key is gray if SD card is not installed. ● Videos are stored in SD card of this VTH. If SD card is full, ●...

  • Page 52: Information

    Figure 3-13 Call DMSS 3.4 Information You can view and manage different kinds of information. Information in Security Alarm and Publish Info is stored in the device, and the one in Guest ● Message and Video Pictures is stored in the SD card, which means you need an SD card for these two functions.

  • Page 53: Publish Information

    Figure 3-14 Security alarm 3.4.2 Publish Information Select Info > , and then you can view and manage all messages. Figure 3-15 Publish information...

  • Page 54: Guest Message

    3.4.3 Guest Message Select Info > , and then you can view and manage all messages. Figure 3-16 Guest message 3.4.4 Video Pictures Select Info > , and then you can view and manage the pictures and videos. Figure 3-17 Records...

  • Page 55: Monitor

    3.5 Monitor You can monitor VTO, fence station or IPC on the VTH. 3.5.1 Monitoring VTO When adding VTOs, make sure that the username and password of each device is consistent with the web login username and password. Otherwise, monitoring will not work properly. Procedure Select Monitor >...
  • Page 56 Figure 3-19 Monitoring VTO Table 3-3 Interface description Icon Description Remotely unlock the door where the VTO is located. The system provides 2-channel unlock function. If the icon is gray, it means that unlock function of this channel is not available.

  • Page 57: Monitoring Ipc

    Icon Description If the VTH is connected to multiple VTOs/IPCs, tap to switch device. If the VTH is connected to one VTO, the icon will not be displayed. Exit monitoring. Tap to speak to the other end device. Select an IPC, and when this VTO or fence station calls, you will see the monitoring image from this IPC.
  • Page 58 Figure 3-20 IPC Tap Add IPC or +. Step 2 Figure 3-21 Add IPC Step 3 Configure the parameters. Table 3-4 Parameter description Parameter Description Device Type Select IPC or NVR.
  • Page 59 Parameter Description If IPC is connected, default setting is 1. ● Channel If NVR is connected, set channel number of IPC on NVR. ● Device Name Name of the IPC/NVR. Main stream: High definition that needs large amount of ● bandwidth.

  • Page 60: Favorites

    at the right upper corner, and then tap Delete IPC. of the IPC, tap ● , select the IPC, and then tap ● You can select more than one IPC to delete at the same time. , and then tap to clear all IPCs.

  • Page 61: Setting

    Procedure Step 1 Select Monitor > Figure 3-23 Favorites Step 2 Select the device to be monitored, and tap The system displays monitoring interface. In case of multiple devices in Favorites tab, to switch and monitor them. 3.6 Setting 3.6.1 Call Settings Set VTO ring, VTH ring, alarm ring and other rings.
  • Page 62 3.6.1.1 VTH Ring Set the ring for this VTH. Procedure Select Setting > Step 1 Figure 3-24 Call setting Tap VTH Incoming Call Config, and then configure the parameters. Step 2 Figure 3-25 VTH ring setting...
  • Page 63 Table 3-5 VTH ring parameters description Parameter Description Configure the ring time when another VTH calls this VTH. Ring Time You can configure the time from 5 s to 120 s. It is 15 s by default. Ringtone Select the ringtone for the incoming call. Tap + and –...
  • Page 64 Parameter Description Configure the call time for the incoming call. Call Time You can configure the time from 5 s to 300 s. Ringtone Select the ringtone and adjust the volume for the VTOs. 3.6.1.3 Forward Setting Forward incoming calls. Parameters at this interface are set on main VTH only, and extension VTH synchronizes with the main VTH.
  • Page 65 Table 3-7 Description of call forwarding parameters Parameter Description Always Forward All incoming calls will be forwarded to preset number immediately. When the user is busy, incoming call from the third party will be Forward when Busy forwarded to preset number. If no one answers after VTH ring time, the incoming call will be forwarded to preset number.
  • Page 66 Figure 3-28 Call setting (1) Figure 3-29 Call setting (2) Step 2 Configure the parameters. Table 3-8 Description of call setting parameters Parameter Description Mute Ring to enable Mute Ring. Microphone Volume Tap + and – to adjust the microphone volume. Tap + and –...

  • Page 67: Alarm Setting

    Parameter Description Call between Rooms to enable this function. Configure the duration of call between rooms. Duration of Call between Rooms You can configure the time from 5 min to 60 min. to enable Auto capture. After enabled, one picture will be captured automatically when the VTO calls the VTH.
  • Page 68 Figure 3-30 Wired zone Step 3 Tap the wired zone name to configure the zone. Table 3-9 Description of wired zone parameters Parameter Description Zone No. The number cannot be modified. Select the corresponding type according to the detector type, including Zone Type IR, gas, smoke detector, emergency button, door detector, burglar, perimeter and doorbell.
  • Page 69 Parameter Description Configure the time. After configuring the Delay Alarm status for the area, if you enter the area from an unarmed area within the delay time, a linkage alarm will not be triggered. If the delay time comes to an end and the area is not Entry Delay Time disarmed, a linkage alarm will be triggered.
  • Page 70 Procedure Select Setting > Step 1 Step 2 Tap Wireless Zone. Figure 3-32 Wireless zone Step 3 Tap Add. Step 4 Tap the wireless code button on the wireless device. See wireless device user’s manual for details. After coding is successful, the area information will be displayed. Step 5 Tap the wireless zone name to configure the zone.

  • Page 71: Card Management

    Figure 3-33 Alarm setting Step 2 Configure the parameters. Table 3-10 Description of other alarm settings Parameter Description Call Linkage If enabled, there will be alarm output when you call. If enabled, there will be alarm output of the local alarm device that links Local Linkage with the VTH.

  • Page 72: Wlan

    Tap Delete to delete the card information. 3.6.4 WLAN The WLAN function is only available on select models. ● Use a router with secured encryption protocols. ● The wired network IP and the WLAN IP cannot be set in the same segment. ●...

  • Page 73: Mode Setting

    3.6.5 Mode Setting Set the area status under different modes. Area mode can only be set when the system is disarmed. Procedure Select Setting > Step 1 Step 2 Select any or the 4 arming modes. Home: Arm the system when you are inside the area of the alarm system. ●...

  • Page 74: General Setting

    Figure 3-36 Wireless area 3.6.6 General Setting Set VTH time, display, password and others. 3.6.6.1 Time Setting and DND Set VTH system time, time zone, and DND. Parameters at this screen are set on main VTH only, and extension VTH synchronizes with main VTH. Procedure Tap Setting.
  • Page 75 Figure 3-37 Time setting Step 3 Configure the time parameters. Select the date format and the time zone. ● Tap NTP. ● If enabled, configure the address, port of the NTP server and the interval. The VTH will synchronize time with the NTP server. If you turn off NTP, configure the time and time zone manually.
  • Page 76 Figure 3-38 Display Step 3 Set parameters. Brightness: The brightness of the VTH screen. Adjust the brightness by taping + or –. ● Screen Off Time(s): The screen will automatically turn off after a define time of ● inactivity. Adjust the time by taping + or –. Tap to Clean : Tap it, and then the screen will be turned off and locked for 30 seconds.
  • Page 77 Figure 3-39 Password Tap Change User Password, and then enter the old password, new password and then Step 3 confirm password. Figure 3-40 User password Step 4 to save the configuration.
  • Page 78 3.6.6.4 Network Password Setting The network password is used when adding the VTH to the DMSS app. 3.6.6.4.1 Creating Network Password Procedure On the home screen, select Setting > > Password. Step 1 Tap Change Network Password. Step 2 Step 3 Enable the cloud function.
  • Page 79 Figure 3-42 DMSS onscreen prompt Figure 3-43 DMSS QR code 3.6.6.4.2 Changing Network Password Change your current network password. Procedure On the home screen, select Setting > > Password. Step 1 Tap Change Network Password. Step 2 Step 3 Enter the old password, new password and then confirm it.
  • Page 80 Figure 3-44 Network password Step 4 3.6.6.4.3 Resetting Network Password When you forget your network password, you can reset it to create a new one. Procedure Step 1 On the home screen, select Setting > > Password. Tap Change Network Password. Step 2 Step 3 Tap Forgot Password , enter the password that you configure during the initialization in...

  • Page 81: System Information

    Figure 3-45 Other settings Step 3 Configure the parameters. Table 3-11 Description of other setting parameters Parameter Description Operation Configure the time. The monitoring Monitoring Maximum time to monitor VTO, IPC and duration can be configured from 15 s to Duration fence station.
  • Page 82 View the version of system, security baseline and the firmware. Configure the parameters as needed. Table 3-12 Description of system information parameters Parameter Description Enter the password that you configure during the initialization. Configure the network parameters, SIP server parameters and other Project Settings information.

  • Page 83: Project Settings

    Figure 3-47 System information (2) 3.7 Project Settings 3.7.1 Forget Password If you forget initialization password when entering project settings interface, reset password through Forgot Password on the screen. Procedure Select Setting > > Project Settings. Step 1 Step 2 On the Password Verification window, tap Forgot Password.

  • Page 84: Configuring Vth

    Figure 3-48 Network settings (1) Figure 3-49 Network settings (2) 3.7.3 Configuring VTH Procedure On the main screen, select Setting > > Project Settings. Step 1 Enter the password, and then tap OK. Step 2 Step 3...
  • Page 85 Figure 3-50 VTH configuration Step 4 Configure VTH information. Select the device type from Set as Main VTH and Set as Sub VTH. Set as Main VTH. ● Enter the room number (such as 9901 or 101#0). Room number must be the same with Room No., which is configured when adding VTHs on the VTO webpage.

  • Page 86: Configuring Vto

    It is recommended to turn off SSH, and turn on security mode and password protection. Otherwise, the device might be exposed to security risks and data leakage. Step 6 3.7.4 Configuring VTO Background Information Add VTOs and fence stations to bind them with the VTH. Procedure On the main screen, select Setting >...
  • Page 87 Figure 3-52 Main VTO configuration Add a sub VTO or fence station. ● 1. Tap next to the sub VTO, and then enter the sub VTO or fence station name, IP address, username and password. 2. Tap to turn page and add more sub VTOs or fence stations. 3.

  • Page 88: Searching Devices

    Figure 3-53 Sub VTO configuration 3.7.5 Searching Devices Procedure Step 1 On the main screen, select Setting > > Project Settings. Enter the password, and then tap OK. Step 2 Step 3 The device searches for the devices in the same network segment.

  • Page 89: Configuring Sip Server

    Figure 3-54 Search devices 3.7.6 Configuring SIP Server Procedure Step 1 On the main screen, select Setting > > Project Settings. Enter the password, and then tap OK. Step 2 Step 3 Figure 3-55 SIP server (1)
  • Page 90 Figure 3-56 SIP server (2) Step 4 Configure the parameters. Table 3-13 Description of SIP server parameters Parameter Description When a platform works as the SIP server, it is the IP address of the ● platform. Server IP When a VTO works as the SIP server, it is the IP address of the VTO. ●...

  • Page 91: Factory Settings Or Reset

    3.7.7 Factory Settings or Reset All parameters of the device will be restored to default values. IP address and data in the SD card will not be restored. ● The SD card is available on select models. ● Procedure Step 1 On the main screen, select Setting >...

  • Page 92: Qr Code

    3.8 QR Code Background Information Download the app on your smart phone by scanning the QR code, register the VTH on the app, and then you can unlock the door, or talk to the VTH, and more directly on your smart phone. Procedure Step 1 If you go to the screen for the first time, there is an onscreen prompt that reminds you to...
  • Page 93 Figure 3-59 DSS QR code Figure 3-60 DMSS QR code...

  • Page 94: Arm And Disarm Function

    3.9 Arm and Disarm Function 3.9.1 Arm After arm, the device produces linkage alarm and uploads alarm info. Please ensure that the area has been added into arm mode. Otherwise, there will be no alarm ● triggering after arm. Please ensure that it is in disarmed status. Otherwise, arm will fail. ●...

  • Page 95: Disarm

    3.9.2 Disarm Procedure Step 1 Tap the arm mode icon on the main screen. Enter disarm password, and then tap OK. Step 2 Default password of arm and disarm is 123456. Please refer to"3.6.6.3 User Password ● Setting"for details. If you are forced to enter disarm password in case of emergencies, enter anti-hijacking ●...
  • Page 96 Figure 3-62 Cloud update...

  • Page 97: Dss Agile Vdp

    4 DSS Agile VDP You can download DSS Agile VDP (hereinafter referred to as the "app") and link your VTH to the app to unlock the door, talk to connected VTO devices, call the management center, and view call records and messages. Interfaces and operations might vary between iOS and Android OS.
  • Page 98 Figure 4-2 Registration interface Step 2 , and then scan the Register code on the VTH. See Step 2 in "4.1 Downloading the App"...
  • Page 99 Figure 4-3 Confirm IP address and port number Step 3 Verify the IP address and port number, and then tap Confirm. Enter the username and password, and then tap Registration. You can add 5 users to one Step 4 VTH at most.

  • Page 100: Call Functions

    Figure 4-4 Login Step 5 Tap the Login , enter the username and password you have set, and then tap Login. 4.3 Call Functions You can receive the forwarded calls, remotely unlock the door, view live video of the VTO, and more.
  • Page 101 Figure 4-5 Settings On the VTH main screen, tap Setting. Step 2 Step 3 Enter the password you configured, and then tap Forward. Select forwarding type as needed: Always Forward : All calls to this VTH will be forwarded. ● Forward when Busy : If the VTH is busy, the call will be forwarded.

  • Page 102: Calling Operations

    Figure 4-6 Call forwarding Step 4 Enter the SIP ID in the input box. Forward calls to a specific user: Enter the SIP ID of the user. For example, enter ● 1#1#8001#179 from Figure 4-5 , and then calls will be forwarded to this user. Forward calls to every user: Change the last three numbers of the SIP ID to 100 ●...

  • Page 103: Monitoring

    Figure 4-7 A call from a VTO 4.4 Monitoring Background Information After a VTO is added, you can view its live video, have two-way audio talk, call management center, and remotely unlock the door. Procedure Step 1 Log in to the app, and then tap Monitor.
  • Page 104 Figure 4-8 Monitor screen Step 2 , select the VTO from the channel list as needed.
  • Page 105 Figure 4-9 Live video : Switch to another VTO. ● : Unlock the door remotely. ● : Have a two-way audio talk with the VTO. ● : Call management center. ●...

  • Page 106: Call Records

    4.5 Call Records View the incoming and outgoing call records. Log in to the APP, and then tap Records. Figure 4-10 Call records Red phone icon: The call is missed or not answered. ● Green phone icon: The call is answered. ●...

  • Page 107: Message

    4.6 Message You can view the unlocking records and alarm messages, and search for history messages. You need to enable Event Subscription in Setting of the App first. ● To receive messages on your smart phone, make sure that notifications of the app are enabled ●...
  • Page 108 Figure 4-11 Access messages Log in to the App, tap Messages > Alarm, and then you can view alarm messages. ●...
  • Page 109 Figure 4-12 Alarm messages Searching for History Messages Tap History , set the start and end time, and then tap SEARCH. You search for messages within up to 7 days.

  • Page 110: Visitor

    Figure 4-13 History messages 4.7 Visitor You can create a pass for a visitor to have access permission. The pass is invalid after it is manually invalidated, the visiting period expires, or the visit is ended. You can also view visit records.

  • Page 111: Creating Pass

    4.7.1 Creating Pass Procedure Step 1 Log in to the APP, and then tap Visitor. Figure 4-14 Visitor information Step 2 Enter the information of the visitor, and then tap Generate Pass. Each visitor can only register one plate number.
  • Page 112 Figure 4-15 Visitor pass Tap Send to Visitor to send the QR code to the visitor. Step 3 Tap Save to save the QR code to your smartphone. (Optional) Tap Invalidate to cancel the appointment, and then the QR code will not have Step 4 access permissions.

  • Page 113: Visit Records

    Figure 4-16 Invalidate the pass 4.7.2 Visit Records You can view visitor status such as having an appointment, on a visit, ending the visit, and cancelling the appointment. You can also view and modify the pass. View visitor status: Log in to the APP, tap Visitor > Record. ●...

  • Page 114: Setting

    Figure 4-17 Visitor records 4.8 Setting You can view SIP ID, and enable message subscription, stream encryption, message sound, login by pattern, and more. Log in to the app, and then tap Setting.
  • Page 115 Figure 4-18 Setting Event Subscription : Enable it, and then you can receive unlocking messages and alarm ● messages. See "4.6 Message"for details. Stream Encryption : Enable it to enhance security, but stream acquisition speed might slow ● down. Gesture : Draw a pattern, and then you can log in by that pattern. ●...

  • Page 116: Dmss App

    5 DMSS App You can download DMSS App and link your VTH to the app to unlock the door, talk to connected VTO devices, call the management center, and view call records and messages. 5.1 Downloading DMSS iOS users: Search for DMSS in the App store, and then download the App. ●...
  • Page 117 Figure 5-2 Sign up 2. Enter your email address and password. to show the password, and the icon will become 3. Read the User Agreement and Privacy Policy, and then select the I have read and agree to checkbox. 4. Tap Get verification code, check your email box for the verification code, and then enter the code.

  • Page 118: Adding Vth To Dmss

    Figure 5-3 Enter verification code 5. Tap OK. On the Login screen, enter your email and password, and then tap Log in. Step 3 You can modify the password on the Me > Account Management > Modify Password. 5.3 Adding VTH to DMSS Procedure Step 1 Power on the VTH.
  • Page 119 When going to the QR Code screen for the first time, the DMSS OR code would not appear. Only after you set the network password, this module would be displayed. For the detailed operation, see "3.6.6.4 Network Password Setting". Figure 5-4 Add VTH...

  • Page 120: Configuring Arm And Disarm

    Figure 5-5 DMSS QR code Step 4 On the Add Device screen, enter the device name of the VTH, username and password of the VTH, and then tap Save. Device Name : customized. ● Username : Enter user. ● Password : Enter the network password of the VTH you configured in "3.6.6.4.1 ●...
  • Page 121 Figure 5-7 Disarm VTO Step 3 Select from the arm/disarm mode list, and the arm/disarm configuration would take effect on the VTH after you completed the setting. Sleep: An alarming mode that allows you to arm the system in the sleep time. ●...

  • Page 122: Dmss Calling Vth

    Figure 5-8 Arm and disarm mode 5.5 DMSS Calling VTH Make sure that the VTH and VTO are properly connected. Procedure Step 1 On the Home screen, tap , select the VTH you have just added, and then tap Device Details to go to the function screen.

  • Page 123: Dmss Calling Vto

    Figure 5-9 Call VTH 5.6 DMSS Calling VTO Procedure On the Home screen, tap , select the VTH you have just added, and then tap Device Step 1 Details to go to the function screen. Step 2 to call the VTO you added to the DMSS. If there are more than one VTO, you can call the main VTO and sub VTO respectively.

  • Page 124: Dmss Unlocking Door

    Figure 5-10 Call VTO 5.7 DMSS Unlocking Door Procedure Step 1 On the Home screen, tap , select the VTH you have just added, and then tap Device Details to go to the function screen. Step 2 to unlock the door.

  • Page 125: Dmss Monitoring Vto

    Figure 5-11 Unlock the door 5.8 DMSS Monitoring VTO Make sure that the VTH and VTO are properly connected. Procedure Step 1 On the Home screen, tap , select the VTH you have just added, and then tap Device Details to go to the function screen. Step 2 to view the monitoring video of the VTO.
  • Page 126 Figure 5-13 Viewing monitoring video Table 5-1 Video call function icons Function Description Play/Pause. Mute/Unmute. Change the image orientation to landscape. Favorites. Select a video, tap , and then select an existing file that you want to save the video to. Video stream.

  • Page 127: Viewing Alarm Information

    Function Description Take snapshot. Video recording. Answer/End the call. 5.9 Viewing Alarm Information Procedure On the Message screen, tap Alarm Message to view the alarm recorded reported from Step 1 the VTOs and VTHs. Figure 5-14 Viewing alarm records 5.10 Device Sharing Once one user has added the VTH, the user can share the binding relationship with other users.
  • Page 128 Step 2 Select Device Sharing. Figure 5-15 Device sharing (1) On the Device Sharing screen, tap Step 3 to scan the QR code of the users you want to share the device. Figure 5-16 Device sharing (2)
  • Page 129 Figure 5-17 Scan QR code of the user you want to share Step 4 After scanning the QR code, the user that receives the sharing has to refresh the Home screen to update the sharing information. Related Operations To Obtain the QR Code of the User that Receives the Sharing. 1.
  • Page 130 Figure 5-18 Obtain the QR code...
  • Page 131 Figure 5-19 Obtain the QR code (2)

  • Page 132: Appendix 1 Cybersecurity Recommendations

    Appendix 1 Cybersecurity Recommendations Mandatory actions to be taken for basic device network security: 1. Use Strong Passwords Please refer to the following suggestions to set passwords: The length should not be less than 8 characters. ● Include at least two types of characters; character types include upper and lower case letters, ●...
  • Page 133 According to business and management requirements, reasonably add users and assign a minimum set of permissions to them. 9. Disable Unnecessary Services and Choose Secure Modes If not needed, it is recommended to turn off some services such as SNMP, SMTP, UPnP, etc., to reduce risks.

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