Hdmi (Earc) Is Connected, And There Is No Sound; The Speakers Are Making An Odd Sound; The Sound Is Interrupted - Samsung QE43LS01BAUXZT E-Manual

HDMI (eARC) is connected, and there is no sound.

Check whether Digital Output Audio Format
If a sound bar or A/V receiver that does not support
sound when a Dolby Digital+
It is recommended to set
on the performance of the connected sound bar or A/V receiver.
• Menu

The speakers are making an odd sound.

Run Sound Test.
• Menu
Make sure that the audio cable is connected to the correct audio output connector on the external device.
For antenna or cable connections, check the
• Menu

The sound is interrupted.

Sound quality may become affected if the wireless router is close to the Bluetooth speaker. Place the Bluetooth
speaker as close as possible to the TV without obstacle between them. Do not place the wireless router close to the
Bluetooth speaker body.
To minimise interruptions, we recommend a wireless access point that uses a 5 GHz frequency. 5 GHz may not be
available depending on the model.
When the symptom persists, it is recommended to use wired connection such as HDMI (eARC) and Optical.
is set to Pass-through.
source is received.
Digital Output Audio Format
Settings All Settings
Settings Support Device Care
Signal
Settings Support Device Care
Dolby Digital+ is used and
to Auto if only limited audio format is supported depending
Sound Expert Settings
Self Diagnosis
Information. A low signal level may cause sound distortions.
Self Diagnosis
- 211 -
Pass-through is selected, there is no
Digital Output Audio Format
Sound Test
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Signal Information
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