Hdmi (Earc/Arc) Is Connected, And There Is No Sound; The Speakers Are Making An Odd Sound; The Sound Is Interrupted - Samsung 43QN9 C Series User Manual

HDMI (eARC/ARC) is connected, and there is no sound.

Check whether Digital Output Audio Format
If a soundbar or A/V receiver that does not support
sound when a Dolby Digital+
It is recommended to set
on the performance of the connected soundbar or A/V receiver.
• (left directional button)
Format Auto

The speakers are making an odd sound.

Run Sound Test.
• (left directional button)
Make sure that the audio cable is connected to the correct audio output connector on the external device.
For antenna or cable connections, check the
• (left directional button)
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The sound is interrupted.

Sound quality may become affected if the wireless router is close to the Bluetooth speaker. Place the Bluetooth
speaker as close as possible to the TV without obstacle between them. Do not place the wireless router close to the
Bluetooth speaker body.
To minimize interruptions, we recommend a wireless access point that uses a 5 GHz frequency. 5 GHz may not be
available depending on the model.
When the symptom persists, it is recommended to use wired connection such as HDMI (eARC/ARC) and Optical.
is set to Pass-Through.
source is received.
Digital Output Audio Format
Settings
Settings
Signal
Settings
Dolby Digital+ is used and
to Auto if only limited audio format is supported depending
All Settings Sound
Support Device Care
Information. A low signal level may cause sound distortions.
Support Device Care
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Pass-Through is selected, there is no
Expert Settings Digital Output Audio
Self Diagnosis Sound Test
Self Diagnosis Signal Information
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