Sonova Phonak Charger Case Combi 2 User Manual
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Sonova Phonak Charger Case Combi 2 User Manual

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Phonak Charger
Case Combi 2
User Guide
Phonak Charger Case Combi 2

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Summary of Contents for Sonova Phonak Charger Case Combi 2

  • Page 1 Phonak Charger Case Combi 2 User Guide Phonak Charger Case Combi 2...
  • Page 2 This user guide is valid for: Non wireless charging accessories Phonak Charger Case Combi 2 Optional Power Pack...
  • Page 3 (chapter 11). The Power Pack contains a built-in and non- removable rechargeable lithium-polymer battery. Device Phonak Charger Case Combi 2 incl. power supply and USB cable (< 3 m) Compatible hearing aid models Phonak Audéo P-R (P90/P70/P50/P30/Trial) Phonak Audéo P-RT (P90/P70/P50/P30/Trial)
  • Page 4 Your charger has been developed by Phonak – a world leader in hearing solutions based in Zurich, Switzerland. The Phonak Charger Case Combi 2 is a device intended to charge rechargeable hearing aids. Please read the user guide carefully to make sure that you understand and get the best out of your charger.

  • Page 5: Table Of Contents

    Contents Your charger 1. Parts of the charger Using the charger 2. Preparing the charger 3. Charging the hearing aids 4. Using the optional Power Pack Further information 5. Operation, transport and storage conditions 6. Care and maintenance 7. Service and warranty 8.

  • Page 6: Parts Of The Charger

    1. Parts of the charger Charger Space for drying capsule (cover closed) Space for earpieces Hearing aid charging inserts with left/right indicators Space for drying capsule (cover open) Drying capsule (optional)
  • Page 7 Charger Case Combi 2 with optional Power Pack Indicator light for power micro-USB connection to external power supply Power Pack micro-USB connection to external power supply Battery check button Indicator light for battery status and external power Power Pack lock and release...
  • Page 8 Accessories Power supply with USB cable (< 3 m) wallplug adapter Power supply and charger specification Power supply output voltage: 5 VDC +/-5%, current 500 mA - 1 A Power supply input voltage: 100-240 VAC, 50/60Hz, current 0,25 A Charger input voltage: 5 VDC +/-5%, current 300 mA USB cable specifications: 5 V min.

  • Page 9: Preparing The Charger

    2. Preparing the charger Connecting the power supply a) Plug the larger end of the charging cable into the power supply. b) Plug the smaller end into the USB port on the charger. c) Plug the power supply into a power outlet. d) The indicator light is green when the charger is connected to the power supply...

  • Page 10: Charging The Hearing Aids

    3. Charging the hearing aids Low power: You will hear two beeps when the battery is low. You will have approximately 60 minutes before you have to charge the hearing aids (this can vary, depending on the hearing aid settings). Before using your hearing aids for the first time, it is recommended to charge them for 3 hours.
  • Page 11 Please refer to chapter 2 for how to set up the charger. Insert the hearing aids into the charging slots. The hearing aids will automatically be switched off when inserted into the charger. Make sure the left and right hearing aid markings match the left (blue), right (red) indicators next to the charging slots.
  • Page 12 The indicator light on the hearing aids will show the charging state of the battery until the hearing aids are fully charged. When fully charged the indicator light will remain on, i.e. solid green light.
  • Page 13 The charging process will automatically stop when the batteries are fully charged, so the hearing aids can be safely left in the charger. It can take up to 3 hours to charge the hearing aids. The charger cover can be closed while charging.
  • Page 14 Remove the hearing aids from the charging slots by 1. tilting the hearing aids gently towards the back and 2. lifting them out of the charger. Do not hold the tubes to remove the hearing aids from the charger as this can damage the tubes.
  • Page 15 The hearing aids switch on automatically when removed from the charger. The indicator light starts blinking. The solid green light indicates the hearing aids are ready. To switch off the charger, remove the power supply from the power outlet. Turn off your hearing aids before inserting them in the disconnected charger to store them.

  • Page 16: Using The Optional Power Pack

    4. Using the optional Power Pack Attach the Power Pack to the bottom of the charger and lock Plug in the micro-USB and connect to an external power supply. The Power Pack and hearing aids will be charged at the same time. While connected to an external power supply, the Power Pack indicator light will show the current battery charge status of the Power Pack.
  • Page 17 micro-USB connection to external power source Indicator light battery status: 0%-29% • 30%-59% •• 60%-100% ••• Battery check push button Power Pack lock and release To check the remaining battery capacity of the Power Pack, press the battery check push button. The indicator lights will show the status.
  • Page 18 If the device has been subject to storage and transportation conditions outside of the recommended use conditions, wait 15 minutes before starting the device. This charger is classified as IP22. This means that the charger is protected from vertically falling drops of water when the charger is tilted up to 15 degrees from the horizontal.

  • Page 19: Operation, Transport And Storage Conditions

    5. Operation, transport and storage conditions Please ensure to operate, transport and store the charging accessories according to the following conditions: Operation Transport storage* Temperature +5° to + 40° -20° to + 60° -20° to + 60° Celsius Celsius Celsius Maximum range (41°...

  • Page 20: Care And Maintenance

    Diligent and routine care of your charger contributes to outstanding performance and a long service life. To ensure a long service life, Sonova AG provides a minimum of a five year service period after phase out of the charger. Please use the following specifications as a guideline.
  • Page 21 General information Please make sure that the charger is used and maintained as described in this user guide. Daily Make sure that charging slots are clean. Never use cleaning agents such as household detergents, soap, etc. for cleaning your charger. Weekly Remove dust or dirt from the charging slots.

  • Page 22: Service And Warranty

    International warranty Sonova AG offers a one year limited international warranty, valid from the date of purchase. This limited warranty covers manufacturing and material defects in the charger. The warranty only comes into force if a proof of purchase is shown.
  • Page 23 Warranty limitation This warranty does not cover damage from improper handling or care, exposure to chemicals or undue stress. Damage caused by third parties or non-authorized service centers renders the warranty null and void. This warranty does not include any services performed by a hearing care professional in their office.

  • Page 24: Compliance Information

    8. Compliance information Declaration of Conformity Hereby Sonova AG declares that this product meets the requirements of the Medical Devices Regulation (EU) 2017/745 and the UK Medical Device Regulation 2002. Notice 1: This device complies with part 15 of the FCC Rules.
  • Page 25 Notice 3: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 26 • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. • Please keep at least 20 cm separation distance between the charger and the human body during operation.

  • Page 27: Information And Description Of Symbols

    9. Information and description of symbols With the CE symbol, Sonova AG confirms that this product meets the requirements of the EU Medical Device Regulation 2017/745. Indicates the medical device manufacturer, as defined in EU Medical Device Regulation 2017/745. Indicates the Authorized representative in the European Community.
  • Page 28 This symbol indicates that it is important for the user to pay attention to the relevant warning notices in this user guide. Important information for handling and product safety. Indicates the manufacturer’s serial number so that a specific medical device can be identified. Indicates the manufacturer’s catalogue number so that the medical device can be identified.
  • Page 29 Humidity during storage: 0% to 70%, (non condensating) Atmospheric pressure during, transportation and storage: 500 hPa to 1060 hPa During transportation keep dry. With the UK Conformity Assessed mark, Sonova AG confirms that the product is conform to applicable Great Britain legislations.
  • Page 30 The symbol with the crossed-out garbage bin is to make you aware that this charger and power pack may not be thrown away as normal household waste. Please dispose of old or unused charger, at waste disposal sites intended for electronic waste, or give your charger to your hearing care professional for disposal.

  • Page 31: Troubleshooting

    Troubleshooting Cause Possible remedy Issue: Charging does not start Charger not connected to Connect the charger to power supply power supply (chapter 2) Hearing aids not inserted Insert hearing aids correctly into the correctly into charger charger (chapter 3) Please check https://www.phonak.com/en-int/support for further information.

  • Page 32: Important Safety Information

    11. Important safety information Please read the relevant safety information and limitations- of-use information on the following pages before using your device. Intended use The charger is intended to charge the battery of the rechargeable hearing aids. The Power Pack is intended to allow the compatible charger to recharge the battery of the rechargeable hearing aid, when no external power source is available.
  • Page 33 Indication Indications are not derived from the charging accessories but from the compatible hearing aids. General clinical indications for the use of hearing aids and Tinnitus feature are:   • Presence of a hearing loss • Uni- or bilatera • Conductive, sensorineural or mixed •...
  • Page 34 • Neural hearing loss   The primary criteria for the referral of a patient for a medical or other specialist opinion and / or treatment are as follows:     • Visible congenital or traumatic deformity of the ear; • History of active drainage from the ear in the previous 90 days;...
  • Page 35 The hearing care professional may decide that referral is not appropriate or in the best interests of the patient when the following applies:     • When there is sufficient evidence that the condition has been fully investigated by a medical specialist and any possible treatment has been provided;...
  • Page 36 Clinical benefits The charging accessories themselves do not provide a direct clinical benefit. An indirect clinical benefit is provided by enabling the rechargeable hearing aids to achieve their intended purpose. Any serious incident that has occurred in relation to the charging accessories, should be reported to the manufacturer representative and the competent authority of the state of residence.
  • Page 37 11.1 Hazard warnings The hearing aids have to be dry before charging. Otherwise the charging reliability cannot be guaranteed. Do not use the charging accessories in explosive areas (mines or industrial areas with danger of explosions, oxygen rich environments or areas where flammable anesthetics are handled) The device is not ATEX certified.
  • Page 38 The following is only applicable for persons with active implantable medical devices (i.e. pacemakers, defibrillators, etc.): Keep the charging device at least 15 cm (6 inches) away from the active implant. If you experience any interference do not use the charging device and contact the manufacturer of the active implant.
  • Page 39 The USB port of the charger is to be used for the described purpose only. For charger, use only IEC 60950-1*, IEC 62368-1 or IEC 60601-1 certified equipment with an output rating of 5 VDC. Max. 1 A. Only authorized personnel are allowed to open the charging accessory due to possible electrical hazard.
  • Page 40 Ship the rechargeable devices according to local regulations as the devices contain lithium-ion batteries. For shipping, they are classified as dangerous goods. If in doubt ask the courier responsible for shipping how to ship the devices pro- perly. Charging accessories and power supply must be protected against shocks.
  • Page 41 11.2 Information on product safety Protect your charging accessories from heat and sunlight (never leave near a window or in the car). Never use a microwave or other heating devices to dry your charging accessories (due to risk of fire or explosion). Ask your hearing care professional about suitable drying methods.
  • Page 42 Notes...
  • Page 43 Notes...
  • Page 44 Your hearing care professional: Australian Sponsor: Sonova Deutschland GmbH Sonova Australia Pty Ltd Max-Eyth-Strasse 20 12 Inglewood Place, 70736 Fellbach-Oeffingen Norwest NSW 2153 Germany Australia UK Responsible person and UK Importer: Manufacturer: Sonova AG Sonova UK Limited Laubisrütistrasse 28 Sonova House CH-8712 Stäfa...

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