Service - Wyred 4 Sound ISO RECOVERY User Manual

THE EXTENT PERMITTED BY LAW, ALL SUCH WARRANTIES SHALL BE LIMITED IN DURATION TO THE DURATION
OF THIS EXPRESS WARRANTY AND TO REPAIR OR REPLACEMENT SERVICE AS DETERMINED BY WYRED 4 SOUND
IN ITS SOLE DISCRETION EXCEPT AS PROVIDED IN THIS WARRANTY AND TO THE EXTENT PERMITTED BY LAW,
WYRED 4 SOUND IS NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES
RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL THEORY,
INCLUDING BUT NOT LIMITED TO LOSS OF USE; LOSS OF REVENUE; LOSS OF ACTUAL OR ANTICIPATED PROFITS
(INCLUDING LOSS OF PROFITS ON CONTRACTS); LOSS OF THE USE OF MONEY; LOSS OF ANTICIPATED SAVINGS;
LOSS OF BUSINESS; LOSS OF OPPORTUNITY; LOSS OF GOODWILL; LOSS OF REPUTATION; LOSS OF, DAMAGE TO
OR CORRUPTION OF DATA; OR ANY INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE HOWSOEVER CAUSED
INCLUDING THE REPLACEMENT OF EQUIPMENT AND PROPERTY, ANY COSTS OF RECOVERING,
PROGRAMMING, OR REPRODUCING ANY PROGRAM OR DATA STORED OR USED WITH WYRED 4 SOUND
PRODUCTS AND ANY FAILURE TO MAINTAIN THE CONFIDENTIALITY OF DATA STORED ON THE PRODUCT. THE
FOREGOING LIMITATION SHALL NOT APPLY TO DEATH OR PERSONAL INJURY CLAIMS. WYRED 4 SOUND
DISCLAIMS ANY REPRESENTATION THAT IT WILL BE ABLE TO REPAIR ANY PRODUCT UNDER THIS WARRANTY.
Obtaining warranty service
Please access and review the resources referred to in the documentation accompanying this hardware product
before requesting warranty service. If the product is still not functioning properly after making use of these
resources, please contact the Wyred 4 Sound representatives or, if applicable, a Wyred 4 Sound Authorized
Service Provider/dealer using the information provided on the Wyred 4 Sound website. A Wyred 4 Sound
representative or Wyred 4 Sound Authorized Service Provider will help determine whether your product
requires service, and if it does will inform you how Wyred 4 Sound will provide it. Wyred 4 Sound or its Wyred
4 Sound Authorized Service Providers will provide warranty service on products that are tendered or presented
for service during the Warranty Period, as permitted by law. Wyred 4 Sound is not responsible for freight
charges to our facility for warranty repairs. We will cover return freight charges (domestic only) if the unit is
found to be faulty and still within the warranty coverage period. You will be responsible for delivery and return
shipping and handling charges if the product cannot be serviced in the country it is in. In accordance with
applicable law, Wyred 4 Sound may require that you furnish proof of purchase details and/or comply with
registration requirements before receiving warranty service. Please refer to the Service page on the Wyred 4
Sound website. For more details on this and other matters on obtaining warranty service contact your dealer.
Recovery and reinstallation of system and application software and user data are not covered under this
Limited Warranty.

Service

In the unlikely event there is a problem with your Wyred 4 Sound component, please contact your dealer,
distributor, or Wyred 4 Sound to discuss the problem before you return the component to our manufacturing
facility for repair. Products shipped to the factory will be refused and returned freight collect if not
accompanied by a Wyred 4 Sound Service Department issued return authorization number (RA Number).
Return authorization numbers must be prominently displayed on the outside of the box and an accompanying
letter describing the problem and re-listing the RA number must be inside the box to qualify for service.
To contact the Wyred 4 Sound Service Department:
Telephone: 805-466-9973
Hours: M/TH 7:00 am to 4:30 pm; Friday 7:00am to 11:00am PST
Fax: 805-462-8962
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