Download Print this page

UniFi plus box Frequently Asked Questions Manual

Hide thumbs Also See for plus box:

Advertisement

Quick Links

NO
QUESTIONS
1.
What is Unifi TV
Box?
2.
What are the
streaming apps
available in Unifi
TV Box?
FREQUENTLY ASKED QUESTIONS (FAQ)
ON UNIFI TV BOX
GENERAL INFO
Unifi TV Box is Unifi TV's media box (Android TV Box), which
supports Wi-Fi and IPTV connectivity. It is introduced to maximise
the viewing experience of our Unifi Home customers.
Unifi TV Box comes with the following features:
Direct access to TV content via Live Channels, Catch p or
U PICK.
An interactive and immersive viewing experience.
Enjoy your content in full High Definition (HD). Supports
4K as well.
Use Google Assistant on your remote control for voice
control
Cast content from your smart devices to your TV via Unifi
TV Box.
As part of its continuous effort to bring world-class streaming
apps to our customers on Unifi TV Box and smart devices, below
is the latest list:
No.
App
1.
HBO GO
2.
Netflix
3.
SIAR
(Coming soon to
Unifi TV Box)
4.
MangoTV
ANSWER
Offering
HBO GO includes instant access to
Hollywood movies, all HBO & HBO
Asia shows and new HBO Originals
series released at the same time as the
US.
Netflix is a streaming service that offers
a wide variety of award-winning TV
programmes,
films,
documentaries, games and more on
thousands
of
internet-connected
devices. You can watch as much as
you want, whenever you want. There's
always something new to discover, and
new TV programmes and films are
added every week!
SIAR
offers
classic
spanning
a
variety
throughout the ages. Various movie
releases can be enjoyed anytime and
anywhere.
MangoTV gives access to the unlimited
high-quality
videos
of
programs, original Chinese variety
anime,
local
films,
of
genres
exclusive

Advertisement

loading

Summary of Contents for UniFi plus box

  • Page 1 ON UNIFI TV BOX QUESTIONS ANSWER GENERAL INFO Unifi TV Box is Unifi TV’s media box (Android TV Box), which What is Unifi TV Box? supports Wi-Fi and IPTV connectivity. It is introduced to maximise the viewing experience of our Unifi Home customers.
  • Page 2 SPOTV NOW SPOTV NOW provides you with access (Coming soon to to live sports streaming services, video Unifi TV Box) demand options curated exclusive contents of premier Asian and International events, including MotoGP, The Open Championship, US...
  • Page 3 RM30/month for Varnam Plus, Aneka Plus, Ruby Plus Pack with Unifi TV Box included (limited time offer) However, if you are already subscribing to any of the Unifi TV Pack, you have an option to add-on additional Unifi TV Box for multi-room entertainment.
  • Page 4 Unifi apps via Unifi TV Box TV Box c) Family 70+ channels RM60 24 months Pack with & 6 streaming monthly Unifi TV apps via Unifi TV Box d) Ultimate 70+ channels RM60 24 months Pack with & 6 streaming...
  • Page 5 Unifi TV Box only add-on subscription are available on all channels except Reseller. Can I subscribe You will need to subscribe to any Unifi Home plan with Unifi TV to Unifi TV Box Pack in order for you to enjoy the Unifi TV Box.
  • Page 6 4. Connect VLAN600 via Ethernet cable 5. Setup Google Account & accept Google’s terms and conditions 6. Login to Unifi TV service using your Unifi TV ID and password How do I switch To switch your connection from Wi-Fi to IPTV, kindly follow...
  • Page 7 FiberHome SR- Unifi TV Box. 1041Y Wireless Router. How to stream Unifi TV via VLAN600 (IPTV) connection? I’m using We would like to inform that the Unifi TV Box is running as OTT 30Mbps VDSL (over-the-top) box. but having trouble watching...
  • Page 8 However, if you are using the older version of Unifi TV Box, simply connect via IPTV using Ethernet Cable to Port 4-TM Router (if applicable) to enjoy uninterrupted Unifi TV (Live TV, Catch Up and U PICK) viewing experience.
  • Page 9 Your default purchase PIN is 123456. If you have forgotten your Purchase PIN. purchase PIN, you may reset the PIN via Unifi TV app. What should I Simply go to: Profile > View My Profile > PIN > Reset PIN.
  • Page 10 4. Put your device in pairing mode. Your device will be added to the on-screen list 5. Select your device Kindly refer to the Unifi TV Quick Start guide provided in the box or go to https://unifi.com.my/tv/offerings/devices/unifi-tv-box step-by-step installation and setup video guide.
  • Page 11 If you are facing channel glitch/not viewable, please press “Home” channel glitch/ button and re-launch Unifi TV app. channel not If you are facing bad picture quality – try moving your Unifi TV Box viewable and sometimes bad nearer to your Wi-Fi router to ensure maximum connectivity.
  • Page 12 Store into the Unifi TV Box. we can access via Unifi TV Box? Will it consume Yes, you will need Internet connection to run the apps in the Unifi my broadband TV Box. bandwidth if I use the apps in...
  • Page 13 TV Box add-on via courier. of Unifi TV Box via SKYNET in my Unifi bill? How to do the Kindly refer to the Unifi TV Quick Start guide provided in the box self-installation or go to https://unifi.com.my/tv/offerings/devices/unifi-tv-box for Unifi TV Box? for step-by-step installation and setup video guide.
  • Page 14 It is also eases customers to participate in the latest contest and stand a chance to win exclusive prizes with Unifi TV. Unifi TV Box users can start viewing Unifi TV on Unifi TV Box by scanning the QR code on their TV screen using their Unifi TV app.
  • Page 15: Other Matters

    I enjoy the QR scanner function? OTHER MATTERS Is there a Yes, the Unifi TV Box comes with a warranty for a period of 12 warranty for the months from the date of installation. Unifi TV Box? Please visit https://unifi.com.my/tv/offerings/devices/unifi-tv-box...
  • Page 16 Who should I Feel free to reach out to us via our digital platforms: Live Chat on contact if I need https://maya.unifi.com.my or MyUnifi app. any assistance on Unifi TV or service inquiry?