Download Print this page

Advertisement

Quick Links

NO
QUESTIONS
1.
What is unifi Plus
Box?
2.
What is the
technical specs
of the unifi Plus
Box?
3.
What are the
streaming apps
available in unifi
Plus Box?
FREQUENTLY ASKED QUESTIONS (FAQ)
UNIFI PLUS BOX
unifi PLUS BOX GENERAL INFO
unifi Plus Box is unifi TV's media box (Android TV Box) which
can be connected via WiFi, introduced to maximise the
viewing experience of our unifi customers.
unifi Plus Box comes with the following features:
Direct access to contents from unifi TV and unifi content
partners.
An interactive and immersing viewing experience.
Enjoy your content in full High Definition (HD).
Use Google Assistant on your remote control.
Cast Content from your smart devices to your unifi Plus
Box.
The technical specs of the unifi Plus Box are as below:
Processor: Quad-core
GPU: OpenGL ES 2.0
RAM: 2GB DDR4
Flash: 8GB eMMC
System: Android TV 10.
As part of its continuous effort to bring enhanced viewing
experience to the audience, unifi TV has partnered with 15
streaming apps such as Disney+ Hotstar, beIN SPORTS
CONNECT, SPOTV NOW, WeTV, Amazon Prime Video,
TVBAnywhere+, Lionsgate Play, iQiyi, Viu, ZEE5, Simply
South, YuppTV, ShemarooMe, BBC Player, MySing and
many more to join us soon!
For the latest app offerings and info, visit our website at
https://www.unifi.com.my/tv
ON
ANSWER

Advertisement

loading

Summary of Contents for UniFi PLUS BOX

  • Page 1 QUESTIONS ANSWER unifi PLUS BOX GENERAL INFO  unifi Plus Box is unifi TV’s media box (Android TV Box) which What is unifi Plus Box? can be connected via WiFi, introduced to maximise the viewing experience of our unifi customers.
  • Page 2  Can I watch The access to Netflix app on unifi Plus Box is currently not Netflix on unifi available. Plus Box?  What are the The unifi Plus Box supports up to 4K2K, MPEG-2/ MPEG4/ video formats VP8/ VP9/ H.264/ H.265 video formats.
  • Page 3 Plus Box? NEW UNIFI PLUS BOX (Note: The service offerings, terms & condition will be the same as unifi Plus Box)  New unifi Plus Box is unifi TV’s latest media box (Android TV What is the NEW...
  • Page 4  What are the The technical specs of the New unifi Plus Box are as below: technical specs  of the NEW unifi Processor: Quad-core  Plus Box? GPU: OpenGL ES 2.0  RAM: 2GB DDR4  Flash: 16GB eMMC ...
  • Page 5 How do I switch my unifi TV these steps: service from using IPTV 1. You need to ensure that your account has access to unifi connection PlayTV service (VLAN600/Port 4) 2. Remove the LAN cable (RG45) in between your router to WiFi (Port 4) and your New unifi Plus Box.
  • Page 6 Plus Box. However, it is recommended the Google for you to create/register your Google account to get the most account during out of your unifi Plus Box features such as enjoying the latest the setup of my apps from Google Play Store. unifi Plus Box? ...
  • Page 7 Plus Box I’m using  We would like to inform that the unifi Plus Box is running as 30Mbps VDSL OTT (over-the-top) box.  but having To enjoy the best streaming quality for 30Mbps VDSL, we...
  • Page 8 Plus Box (Add-on) delivery via courier at section below. unifi Plus Box Features & Function  Is there any We would like to inform that the unifi Plus Box is running on difference in the WiFi connectivity. streaming quality ...
  • Page 9  I reckoned that We would like to inform that the unifi Plus Box is running as my unifi Plus OTT (over-the-top) box. Hence currently the connectivity is via Box picture WiFi. quality is lower  as compared to In the case of wired connectivity via LAN cable, it is still on the my previous shared bandwidth with your internet browsing activity.
  • Page 10  Your default purchase PIN is 123456. If you have forgotten your I forgot my Purchase PIN. purchase PIN, you may reset the PIN via unifi PlayTV app. What should I  Simply go to: Profile > View My Profile > PIN > Reset PIN.
  • Page 11 “Home” button and re-launch unifi TV app. channel glitch/ channel not  If you are facing bad picture quality – try moving your unifi Plus viewable and sometimes bad Box nearer to your WiFi router to ensure maximum picture quality.
  • Page 12 To enjoy unifi TV content on your 2 media box (multi-room), you must maintain your current subscription of unifi TV pack.  How many Subscribers of unifi Plus Box will have an option to add a additional boxes maximum of three (3) additional media Boxes.
  • Page 13  I already check This may due to the 14 days for West Malaysia or 30 days for the delivery East Malaysia time frame for you to collect your unifi Plus Box status in has already expired. SKYNET portal, ...
  • Page 14 Please launch your unifi TV app and login using your unifi unifi TV app in PlayTV ID and password. unifi Plus Box?  The unifi PlayTV ID will be sent to you via SMS upon I forgot my unifi PlayTV successful order (within 7 working days), ...
  • Page 15 PlayTV will help simplify the login method for unifi Plus Box and ease customers to participate in contests.  unifi Plus Box users can start viewing unifi TV on unifi Plus Box by scanning the QR code on their TV screen using their unifi PlayTV app.
  • Page 16 Plus Box or my Android TV box?  We are sorry. This feature is only available on unifi PlayTV Is the QR Scanner feature app on Android and iOS (mobile, tablet and iPad). available on unifi...