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- Clean the ear tips with alcohol and a dry cloth and wait for the ear
tips to dry before attaching them to the hearing aid.
Note:
- We recommend replacing the ear tips every 3 months.
- If the tips get stiff, brittle or discolored over time, please change
them as soon as possible.
5.Cleaning tool
Use a soft cloth or tissue to wipe any moisture or perspiration from the
surface of the cleaning tool.
Troubleshooting
Problem
Possible cause
Solution
1.ls the hearing aid
1.Reinsert the hearing
inserted correctly in
aid in your ears.
your ears?
2.Reduce the volume.
2.ls the volume too loud?
3.Replace the ear tips.
Feedback
3.Are the ear tips broken
4.Move your hand away
or
or clogged?
"whistling"
to create more space
4.Are you holding an
between the hearing
object (e.g. a hat or a
aid and the object.
telephone mouthpiece)
5.Visit your physician.
close to the hearing
aid?
5.ls your ear full of wax?
1.ls the hearing aid
1.Charge the hearing
charged?
aid.
No sound
2.ls the charging case
2.Charge the charging
charged?
case.
3.ls your ear full of wax?
3.Visit your physician.
Hearing
Is the hearing aid
Reconnect the charging
aid is not
connected correctly to a
cable.
charging
USB power source?
15
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