Before Updating Your Phone
Updating your phone may result in a loss of saved data depending on the condition of your phone
(malfunctioning, damaged, water seepage, etc.). You must back up all critical information before
updating your phone firmware.
Back Up All Data Prior to Update
To back up your Gmail information:
1. Tap
> Tools
2. Tap the Auto-sync data option to enable the feature.
If the Auto-sync option is on, email, Calendar and Contacts automatically synchronize
l
whenever a change is made.
If the Auto-sync option is off, tap the sync icon within the account field to reveal the account's
l
synchronization settings screen.
3. Select an account and then tap
To back up your Exchange Mail information:
1. Tap
> Tools
Exchange.
2. Select an account and then tap
information.
Toggle the onscreen buttons to manually synchronize the desired parameters (Contacts or
l
Calendar).
To restore your Google apps following the update:
1. Tap
> Play Store
2. Tap
> My apps & games > ALL tab.
Scroll through the list of previously downloaded Google apps and choose those you wish to
l
reinstall. F ollow the onscreen instructions.
Note: Your Google app purchases are reloaded remotely and can be re-installed after the update is
applied.
As an added precaution, to preserve any data on your microSD card, please unmount it from your
phone prior to starting the update process. Tap
Storage >
.
Getting Started Basic Operations
> Settings
> General tab > Accounts & sync.
> Sync now to sync your Google Account information.
> Settings
> General tab > Accounts & sync > Microsoft
> Sync now to sync your Microsoft Exchange account
.
> Tools
> Settings
> General tab >
44