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en Troubleshooting
Troubleshooting
16 Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshoot-
Troubleshooting
ing information before contacting after-sales service. This will avoid unneces-
sary costs.
WARNING
Risk of electric shock!
Improper repairs are dangerous.
Repairs to the appliance should only be carried out by trained specialist
▶
staff.
Only use genuine spare parts when repairing the appliance.
▶
If the power cord or the appliance power cable of this appliance is damaged,
▶
it must be replaced with a special power cord or special appliance power
cable, which is available from the manufacturer or its Customer Service.
Fault
The LED lighting does
not work.
Home Connect is not
working properly.
The warning tone
sounds.
The door alarm is
switched on.
The temperature dif-
fers greatly from the
setting.
The base of the refri-
gerator compartment
is wet.
The appliance hums,
bubbles, buzzes,
gargles or clicks.
24
Cause and troubleshooting
Different causes are possible.
Call customer service.
▶
The customer service number can be found in the
enclosed customer service directory.
Different causes are possible.
Go to www.home-connect.com.
▶
The appliance door is open.
Close the appliance door.
▶
Different causes are possible.
Switch off the appliance. → Page 15
1.
Switch the appliance back on after five minutes.
2.
→ Page 15
If the temperature is too warm, check the temper-
‒
ature again after a couple of hours.
If the temperature is too cold, check the temper-
‒
ature again on the following day.
The condensation channel or drainage hole are
blocked.
Clean the condensation channel and the drainage
▶
hole. → Page 22
Not a fault. A motor is running, e.g. refrigerating unit,
fan. Refrigerant flows through the pipes. The motor,
switches or solenoid valves are switching on or off.
No action required.
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