AirLink Communications RAVEN X EV-DO X EV-DO User Manual

Airlink+ modem user manual
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Raven X EV-DO
User Guide
Version 2.34 - April 2007
Copyright © 1993-2007 AirLink Communications, Inc. All rights reserved.

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Summary of Contents for AirLink Communications RAVEN X EV-DO X EV-DO

  • Page 1 Raven X EV-DO User Guide Version 2.34 - April 2007 Copyright © 1993-2007 AirLink Communications, Inc. All rights reserved.
  • Page 2: Important Notice

    OR THEY ARE FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY. Warranty Summary For the full and complete text, refer to the warranty appendix in the modem user guide or to the AirLink website (http://www.airlink.com) for the full text of the warranty.
  • Page 3: Table Of Contents

    Contents Introduction to Raven X EV-DO ....... .1 EV-DO Overview ............1 Establishing an Internet Connection .
  • Page 4 The AirLink Modem as a Gateway ........
  • Page 5 SNMP MIB Definition for AirLink ........
  • Page 6 AirLink Documentation and Guides ........
  • Page 7: Introduction To Raven X Ev-Do

    Introduction to Raven X EV-DO CHAPTER 1 The Raven X's rugged form factor is ideal for industrial and commercial applications that require real-time communications. The Raven X provides cellular data communications for a variety of applications, such as primary or backup Internet connectivity, public safety, traffic control, traffic metering, and more.
  • Page 8: Establishing An Internet Connection

    Introduction to Raven X EV-DO In addition to the primary broadcast and receive antenna port (SMA, labeled Antenna), the Raven X EV-DO is equipped with a secondary receive diversity antenna port (SMA, labeled Rx Div). While use of the receive diversity antenna is optional, receive diversity can provide improved bandwidth throughput and increased coverage, particularly in fringe network areas or mobile environments.
  • Page 9: Dynamic Vs. Static Ip Addresses

    Introduction to Raven X EV-DO Dynamic vs. Static IP Addresses As stated above, when your Raven X registers on Verizon’s network, it receives an IP address. There are two types of addresses on networks: dynamic and static. • Dynamic addresses are assigned on a “need to have” basis. Your Raven X might not always receive the same address each time it connects with Verizon.
  • Page 10: Common Uses For The Raven X

    Introduction to Raven X EV-DO Common Uses for the Raven X The Raven X’s rugged construction and cellular connection make it ideal for use in remote and/or industrial locations. FIGURE 3. FIGURE 4. FIGURE 5. Raven X EV-DO for Verizon - User Guide, version 2.34 Backup connection to the Internet Financial Point of Sale and Kiosk Automation and Telemetry...
  • Page 11: Activating The Raven X

    Quick Start Guide and Setup Wizard A quick and easy way to activate and configure your Raven X to connect to the cellular network is via the AirLink Setup Wizard for Verizon. The Quick Start Guide will lead you through using the Setup Wizard.
  • Page 12: Activating The Raven X Using At Commands

    Raven X EV-DO for Verizon - User Guide, version 2.34 The latest Raven X Setup Wizard and Quick Start guide are on the product CD included with your modem and are available from the AirLink web site, www.airlink.com/support. Once it has been installed, to use the Wizard, select Start, then All Programs, then To run the Setup Wizard, you will need the Microsoft .NET framework v.1.1...
  • Page 13: Utilities For The Raven X

    Contact your dealer or AirLink representative for information on AceNet. AceView AceView is a low-profile monitoring tool to view the status of your AirLink Raven X and display network status, IP address, RSSI strength, and other basic connection information.
  • Page 14: Wireless Ace

    Utilities for the Raven X When you use DUN to connect to your Raven X, AceView can monitor and maintain the DUN connection. The DUN connection features are not available with Windows NT or Windows 98. Refer to the AceView Guide for information on how to connect using serial for Windows NT or Windows Wireless Ace Wireless Ace enables modems equipped with ALEOS to be monitored and configured locally or remotely.
  • Page 15: Acenet

    Utilities for the Raven X AceNet AceNet is a full featured application that you can use to monitor several AirLink modems at the same time, use a template from Wireless Ace to change the configuration in all of them simulta- neously, keep the modems up-to-date with the latest firmware and/or PRL by updating them over the air, periodically log the modems’...
  • Page 16: Modem Doctor

    Modem Doctor is a troubleshooting and diagnostics utility. This utility will allow you to get a log file of the Raven X activity which you can then send to AirLink support, erase the current configu- ration completely, and temporarily set the Raven X to a known configuration to aid in trouble shooting (SOS mode).
  • Page 17: Ip Manager And Dns

    CHAPTER 4 If you have a fleet of AirLink modems or even if you only have one, it can be difficult to keep track of the current IP addresses, especially if the addresses aren’t static but change every time the modems connect to Verizon.
  • Page 18: Fully Qualified Domain Name

    A URL (Universal Resource Locator) is different from a domain name in that it also indicates information on the protocol used by a web browser to contact that address, such as http://www.airlink.com. www.airlink.com is a fully qualified domain name, but the http://, the protocol identifier, is what makes the whole thing...
  • Page 19: Dynamic Names

    Wireless Ace or a terminal application to enter the commands (page 47). To configure your AirLink modem to be addressed by name, the modem needs to have 4 elements configured. You can configure a second dynamic server as a backup, secondary, or alternate server.
  • Page 20: Restrictions For Modem Name

    Each update is a total of 68 bytes from the modem with a 50 byte total response from the server for a round trip update of 118 bytes. interval (minutes) Eairlink.com As a service, Airlink maintains a IP Manager servers which can be used for any AirLink modem. • *DOMAIN: • *IPMANAGER1 : •...
  • Page 21: Dns: Using Names Instead Of Ip Addresses

    If the Raven X will be communicating with a device that has a domain name but changes its IP address frequently (such as another AirLink modem using IP Manager) or is on a network where devices are accessed by names rather than IP addresses, you will want to put in an alternate DNS (*DNSUSER) where that domain is updated, such as the IP Manager server the remote modem is using or the listing of IP addresses to names is kept.
  • Page 22 Raven X is not in PPP or SLIP address mode, “ppp-peer” will resolve to 0.0.0.0. Raven X EV-DO for Verizon - User Guide, version 2.34 If you will be using your Raven X to communicate with another AirLink Note: modem and both are using IP Manager to translate dynamic IP addresses to domain names, it is recommended that you set *DNSUSER to the IP address for IP Manager.
  • Page 23: Data Communication And Host Modes

    Data Communication and Host Modes CHAPTER 5 The Raven X plays the part of a HOST when a computer or another device is connected to its serial or Ethernet port. The Raven X can also route data to/from the connected device to the cellu- lar network.
  • Page 24: At Mode

    Data Communication and Host Modes The serial port of the Raven X can be configured to enter any of the modes automatically on power up (in most cases, this is also after it has registered on the cellular network). This is done by setting the Startup Mode Default (refer to MD in the AT Command listing, page 87) to the desired mode.
  • Page 25: Passthru Mode

    Data Communication and Host Modes If Q=1 (Quiet On), no result codes are output whatsoever, so there is no response generated by a (non query) command. If Q=0 (Quiet Off), result codes are output. The format of this output is then affected by the Verbose setting.
  • Page 26: Telnetmode

    Data Communication and Host Modes You can configure MD to have the Raven X enter PassThru on start up. FIGURE 3. Some internal hardware requires upwards of 20 seconds before AT commands can be entered, so be patient if there seems to be no response to AT commands. PassThru Mode allows only specific AT commands.
  • Page 27: Ppp Mode

    Data Communication and Host Modes FIGURE 5. PPP Mode In PPP mode, the Raven X acts as a PPP server, providing an IP address, and DNS servers (if available) to the Host. PPP mode is entered from the AT mode by using any of the following com- mands: AT\APPP ATDT10.0.0.1...
  • Page 28: Slip Mode

    Data Communication and Host Modes Slip Mode SLIP mode is entered be using the "AT\ASLIP" command. As in PPP Mode, the IP address that the host assumes is affected by the setting of *HOSTPRIVMODE. SLIP does not negotiate the IP with the host, so before making a SLIP connection, the host SLIP driver must be configured to use the IP specified by querying S110.
  • Page 29: Reliable Udp

    Data Communication and Host Modes When idle, after the time-out has occurred, the modem is in AT command mode on the serial port, and any valid AT command may be entered during this time. When the session is initiated by serial data, the new session will be established using the destina- tion address specified in S53.
  • Page 30: Tcp Pad

    Data Communication and Host Modes TCP PAD When the Raven X is in a TCP session, all characters received on the serial port are assembled into TCP packets and sent to the mode's remote IP address/port, and any packets received from the remote end of the TCP connection are disassembled and dumped onto the serial line.
  • Page 31: Public And Private Mode

    Data Communication and Host Modes Public and Private Mode By default, the Raven X is in Public Mode and will pass the IP address assigned by the Verizon network to the devices connected to its ports. If you need more control over which gateway address, device address, and netmask that is given out by the DHCP server, you can use the pri- vate host mode, *HOSTPRIVMODE, and set the internal network IP addresses.
  • Page 32: Dhcp And Routing

    Raven X’s MAC address to send all outgoing packets. To configure your Raven X and your com- puter to work with PPPoE, refer to the appendix for PPPoE, page 103. The AirLink Modem as a Gateway The primary purpose of the is to forward data from a single device connected to one of the ports to the network and, ultimately, under most circumstances, to the Internet in a one to one gateway configuration.
  • Page 33: Keepalive

    Data Communication and Host Modes When the Raven X obtains its IP Address from the cellular provider, it also obtains Verizon’s routing information necessary to forward messages to Verizon’s routers which can then forward on from there. The Raven X then acts as a router for the device connected to it, forwarding to or from Verizon’s network.
  • Page 34: Data Usage Using Keepalive

    Data Communication and Host Modes Data usage using Keepalive Keepalive is an optional feature. If you frequently pass data with your modem, you most likely do not need to have Keepalive enabled. When using Keepalive, be aware that a ping moves approxi- mately 66 bytes of data over the network and is billable by the carrier.
  • Page 35: Modbus/Bsap Configuration

    Modbus/BSAP Configuration CHAPTER 6 The Raven X supports Modbus ASCII, Modbus RTU, BSAP, and can also emulate other protocols like DF1 or others using its Modbus Variable feature. Modbus Overview The Modbus Protocol, developed by Modicon in 1979, provides for client-server (also referred to as master-slave) communications between intelligent devices.
  • Page 36: Supervisory Control And Data Acquisition (Scada)

    Raven Modbus on UDP When AirLink modems are used in place of radios, a Raven X is connected to the central station (host) and a Raven X is connected to each remote unit. When the Raven X is configured for Mod- bus with UDP, the Raven X connected to the host can store a list of IP addresses or names with matching IDs.
  • Page 37: Configuring The Raven X

    Modbus/BSAP Configuration FIGURE 1. Configuring the Raven X You can use either Wireless Ace, direct serial communication, or Telnet to configure your modem using AT commands (page 47). Configuring the Raven X at the Polling Host for Modbus on This section covers a Polling Host with standard Modbus, variations may need additional AT com- mands.
  • Page 38 Modbus/BSAP Configuration FIGURE 3. Configure the default mode for start-up. default start-up mode the appropriate MD mode from the drop down menu. FIGURE 4. • MD13: Modbus ASCII • MD23: Modbus RTU (Binary) • MD33: BSAP • MD63: Variable Modbus (individual parameters are set up manually) Configure IP addresses for the Modbus IDs.
  • Page 39: Dynamic Ip

    Modbus/BSAP Configuration FIGURE 5. Addresses can be entered in decimal or hex. Wireless Ace will translate hex entries into decimal. The number before the “=” is ID, the number after is the IP address. There can be a total of 100 remote ID/Local addresses entered into the modem.
  • Page 40: Configuring The Remote Modems For Modbus With Udp

    Modbus/BSAP Configuration With names instead of IP addresses for the Address List, the host modem will query the DNS server for the current IP address assigned to the specific name of a remote modem to send a mes- sage corresponding to the ID. When you use names instead of IP adrresses, to ensure your modems are updated quickly with the correct IP addresses for the names, you will want to set the DNS settings as well.
  • Page 41: Dynamic Ips

    Modbus/BSAP Configuration FIGURE 8. Configure IP addresses for the host. If the Host modem has a static IP address, enter it in the Destination Address for S53. In Wireless Ace, select Misc in the side menu. FIGURE 9. Dynamic IPs If you do not have static IPs, the remote modems need to be configured to report their current IPs to a Dynamic DNS (DDNS) server with IP Manager (page 11).
  • Page 42 Modbus/BSAP Configuration Other parameters may need to be changed, but this is dependent on the RTU type being used. As a minimum, this typically involves setting the proper serial settings to match your RTU. Mount the modem at the host or with the RTU. Raven mounted in an enclosure with an RTU FIGURE 10.
  • Page 43 Modbus/BSAP Configuration Power Connections FIGURE 11. RTU to Raven setup FIGURE 12. Raven X EV-DO for Verizon - User Guide, version 2.34...
  • Page 44: Hardware Installation

    Hardware Installation CHAPTER 7 Your AirLink Raven X should be mounted in a position that allows easy access for the cables so they are not bent or constricted. The LEDs on the front panel should be visible for ease of opera- tional verification.
  • Page 45: Connecting Power

    Use of receive diversity for EV-DO is optional. Data transmission and reception will not be adversely affected if it is not used. When using a DC power source (such as a car battery or solar cell), AirLink Note: recommends placing a fuse (1-2 Amp) on the line close to the power source to pro- tect your power source from possible surges due to shorts or other line issues.
  • Page 46: Light Patterns

    Hardware Installation FIGURE 2. Network - Indicates a successful connection to the cellular network with an IP address given and a channel acquired. Signal - Light shows the strength of the signal and may be nearly solid (strong signal) or flashing (weaker signal).
  • Page 47 Hardware Installation Wireless Ace: *POWERIN and *BOARDTEMP FIGURE 3. Raven X EV-DO for Verizon - User Guide, version 2.34...
  • Page 48: Modem Placement

    Modem Placement APPENDIX A When decided on a location to install your Raven X, make sure the modem will be away from direct exposure to the elements (sun, rain, etc.). Excess cables can be bundled and tied with twist- ties or other appropriate binders, but the less the cable is wrapped and bound together, the better the modem will perform.
  • Page 49: Installing A Raven With An Rtu

    Modem Placement Installing a Raven with an RTU The Raven can be installed in the same enclosure with an RTU and share the power supply. The power cable positive lead should be connected to the battery or power source positive terminal. The power cable negative lead should be connected to the battery or power source negative termi- nal.
  • Page 50 Modem Placement Raven mounted in an enclosure with RTU FIGURE 4. Raven X EV-DO for Verizon - User Guide, version 2.34...
  • Page 51: Specifications For The Raven X Ev-Do

    Specifications for the Raven X EV-DO APPENDIX B Physical Characteristics: • Weight: 0.7 lbs • Size: height 1.4" (36mm), length 2.5" (65mm) x width 4.6" (117mm) width with mounting tabs 5.75” (146mm) 1. Primary Antenna - 50 Ohm TNC 2. Receive Diversity Antenna - 50 Ohm 3.
  • Page 52: Environmental

    Specifications for the Raven X EV-DO Environmental: • Certifications: Class 1 Div 2, parts A, B, C, & D Power Management: • Low power consumption • Dormant connection (idle for 10-20 seconds): 104 mA at 12 VDC • Input Voltage: 9 VDC to 28 VDC •...
  • Page 53: At Commands

    AT Commands APPENDIX C Using Wireless Ace With Wireless Ace, you only need to find the command listed and then enter the new value in the space provided. For those commands which have specific parameters, the choices will be in a drop down menu.
  • Page 54 AT Commands FIGURE 3. FIGURE 4. Raven X EV-DO for Verizon - User Guide, version 2.34 Wireless Ace: Save / Load a Template AceNet: Load a Template...
  • Page 55: Using Telnet Terminal Emulation

    Raven X EV-DO for Verizon - User Guide, version 2.34 across a TCP/IP network. Telnet provides a terminal Raven X Start>All Programs>Accessories>Communications>HyperTerminal Raven X HyperTerminal: Connection Name HyperTerminal: TCP/IP Settings HyperTerminal: AT mode via Telnet or AirLink. The name and icon are only...
  • Page 56: Direct Serial Connection

    Using HyperTerminal, included with most installations of Microsoft Windows: Choose a name for your connection, such as Raven X or AirLink (if you want to have a con- nection saved for both local and remote, it is recommended the connection name reflect the connection type, i.e.
  • Page 57: Using At Commands With A Terminal Application

    AT Commands FIGURE 10. Type AT and press Enter. You should get a reply of “OK” or “0”. . To see what you are typing as you type it, you will need to turn on the echo and verbose mode. Type ATE1V1 and press Enter.
  • Page 58: At Command Listing

    AT Commands AT Command Listing Symbols $QCMIP ..91 &C ... . . 63 &D ... . . 64 &S .
  • Page 59: Information And Status

    AT Commands: Information and Status Information and Status Most of the commands in the “Info” and “Status” groups as well as other groups have read-only parameters. They only provide information and cannot be changed using Wireless Ace (some can be changed using AT Commands with a terminal application). FIGURE 1.
  • Page 60 AT Commands: Information and Status FIGURE 2. I[n] n=0 Product name (for n=1 The Raven X’s firmware (ALEOS) version, hardware ID, and copyright. n=2 The internal hardware's firmware version and relevant hardware ID. n=3 The hardware module's unique ID (ESN). n=5 View active profile (the contents of the active registers).
  • Page 61 AT Commands: Information and Status *ETHMAC? Ethernet Mac Address. *HOSTMODE? The current host mode (AT, PPP, UDP, etc.). If the Raven X is not in AT mode, telnet into the modem to execute this command. *NETCHAN? The current active EV-DO/CDMA channel number. *NETERR? The EVDO or CDMA network frame error rate.
  • Page 62 AT Commands: Information and Status • Data Connection Failed reconnect. • Network Negotiation Fail Network connection negotiation failed. This is usually temporary and often clears up dur- ing a subsequent attempt. • Network Ready • Network Dormant data is sent or received. •...
  • Page 63 AT Commands: Information and Status • Bad Password Count Counter of the number of bad password attempts. • IP Reject Count or Log Rejected IP Data. • Versions of ALEOS, internal hardware, boot, and MSCI Versions of internally configured hardware and software. Raven X EV-DO for Verizon - User Guide, version 2.34...
  • Page 64: Misc (Miscellaneous)

    The commands displayed in Wireless Ace and the results of those commands depends on the model of the modem. FIGURE 1. OPRG=n Enables/disables over-the-air firmware upgrading of the When AirLink releases a new verison of ALEOS, you can upgrade your remote modems with OPRG enabled. n=0 : Disables n=1: Enables S53=[method][d.d.d.d][/ppppp] Destination IP address, port, and method.
  • Page 65 AT Commands: Misc (Miscellaneous) Examples: ATS53=T192.168.100.23/12345 ATS53=foo.earlink.com Telnet to the specified IP at port 12345. ATS53=192.168.100.23/12345 Query the specified IP at port 12345. ATS53=/12345 Query port 12345. *DATE=[mm/dd/yyyy],[hh:mm:ss] Sets and queries the clock in the unit. Either the date and time can be specified, or simply one of the two can be specified in which case the unspecified value will remain unchanged.
  • Page 66 AT Commands: Misc (Miscellaneous) uid=user id (up to 64 bytes) *PRLDIAL=n Update the PRL by contacting Verizon. n=0 : Disabled n=1 : Update PRL. *STATICIP=d.d.d.d Set the static IP required to be received from the network. If the modem does not get this IP address from the network, it will reset the internal hardware and try again.
  • Page 67: Serial

    AT Commands: Serial Serial This group includes commands specific to the serial port. FIGURE 1. The “+” is ASCII 0x2B. AT Escape sequence. Raven X If the re-enter AT command mode. Cannot be configured in Wireless Ace. Raven X EV-DO for Verizon - User Guide, version 2.34 Common : Serial This command is not proceeded by AT nor does it require a carriage return Note:...
  • Page 68: D[Method][D.d.d.d][/Ppppp] Or D[Method][@Name][/Ppppp]

    AT Commands: Serial Re-execute last command. Cannot be configured in Wireless Ace. Manually answer an incoming connection. Cannot be configured in Wireless Ace. D[method][d.d.d.d][/ppppp] or D[method][@name][/ppppp] Dial a connection to a remote IP and Port using method. Cannot be configured in Wireless Ace. method=P : Establish a UDP connection method=T : Establish a TCP connection method=N : Establish a Telnet connection...
  • Page 69: S23=[Speed],[Databits][Parity][Stop Bits]

    AT Commands: Serial The AT quiet-mode setting. If quiet mode is set, there will be no responses to AT commands except for data queried. n=0 : Off (Default) n=1 : Quiet-mode on S23=[speed],[databits][parity][stop bits] Serial line parameters. The settings take affect after reset. speed=300 | 1200 | 2400 | 4800 | 9600 | 19200 | 38400 | 57600 | 115200 | 230400 databits=7 or 8 parity=O : Odd...
  • Page 70 AT Commands: Serial n=0 : Always assert DCD. n=1 : Assert DCD when in a data mode (UDP, TCP, PPP, or SLIP) (Default). n=2 : Assert DCD when the modem has network coverage. &Dn Set DTR mode. n=0 : Ignore DTR, same effect as HW DTR always asserted (same as S211=1). n=2 : Use hardware DTR (same as S211=0).
  • Page 71: Tcp

    AT Commands: TCP This group includes commands specific to TCP communications. FIGURE 1. S0=n This register determines how the Raven X responds to an incoming TCP connection request. The Raven X remains in AT Command mode until a connection request is received. DTR must be asserted (S211=1 or &D0) and the Raven X must be set for a successful TCP connection.
  • Page 72 AT Commands: TCP S221=n Connect Delay: n= 0 - 255 Number of seconds to delay the “CONNECT' response upon establishing a TCP connection. Number of tenths of seconds to delay before outputting ENQ on the serial port after the CON- NECT when the ENQ feature is enabled (see *ENQ).
  • Page 73: Udp

    AT Commands: UDP This group includes commands specific to UDP communications. FIGURE 1. AIP=n Allow IP address. n=0 Allow only the IP address specified in S53 to connect when UDP auto answer is enabled (S82=2). n=1 Allow any incoming IP address to connect when UDP auto answer is enabled (S82=2). HOR=n Half-Open Response - In UDP auto answer (half-open) mode: n=0 No response codes when UDP session is initiated.
  • Page 74 AT Commands: UDP hh=01 : SLIP mode hh=02 : PPP mode hh=03 : UDP mode hh=04 : TCP mode hh=07 : PassThru mode hh=0F : PinPoint MDT hh=13 : Modbus ASCII hh=23 : Modbus RTU (Binary) hh=33 : BSAP hh=63 : Variable Modbus hh=73 : Reliable UDP hh=83 : UDP Multicast See also S53 to set the port for UDP or TCP.
  • Page 75 AT Commands: UDP *UDPLAST=n If enabled, sets S53 to the last accepted IP address through UDP auto answer. This can be used in conjunction with MD3 so that when there is no UDP session, new ethernet host data will cause a connection to be restored to the last IP accepted through UDP auto answer. . n=0 : Does not change S53 setting.
  • Page 76: Dns

    AT Commands: DNS This group includes commands specific to the modem being able to use domain names instead of IP addresses for other configuration options. FIGURE 1. *DNSn Queries the DNS addresses. Verizon provides the DNS addresses while your modem is regis- tring on their network.
  • Page 77: Dynamic Ip

    AT Commands: Dynamic IP Dynamic IP This group includes commands specific to dynamic DNS. Dynamic DNS allows the Raven X to use a dynamic IP (can change each time you connect) account but still allow you to use a fully qualified domain name to contact the Raven X using IP Manager (page 11) running on a server with a dynamic DNS updater.
  • Page 78 AT Commands: Dynamic IP *IPMGRKEYn=[key] Sets the 128-bit key to use to authenticate the IP update notifications. If the key's value is all zeros, a default key will be used. If all the bytes in the key are set to FF, then no key will be used (i.e.
  • Page 79: Ppp/Ethernet

    AT Commands: PPP/Ethernet PPP/Ethernet This group includes commands specific to PPP or Ethernet connections between the Raven X and a connected device. FIGURE 1. *HOSTAUTH=n Host Authentication Mode: CHAP negotiation on the host connection. The username and password set in *HOSTUID and *HOSTPW will be used.
  • Page 80 AT Commands: PPP/Ethernet d.d.d.d=IP Address *HOSTPRIVMODE=n Set or query whether a private or public (network) IP is to be used when the Host initiates a EV-DO connection to the modem. n=0 : Public (network) IP Mode: When the Host initiates a PPP connection, the host will be given the network IP address that was obtained from Verizon while registering on the network.
  • Page 81: Passthru

    AT Commands: PassThru PassThru PassThru Mode is used to communicate directly to the Raven X’s internal hardware. FIGURE 1. *CSX1=n n=0 : Data will be passed to the host. n=1 : PASSTHRU mode will echo all host received data and will not pass the data to the modem while the modem is not asserting DCD.
  • Page 82 AT Commands: PassThru \APASSTHRU Sets the modem operation to pass through mode. This mode will pass any characters received on the Ethernet port directly to the internal hardware module and output any characters from the internal hardware module out the Ethernet port. This allows direct access/configuration of the hardware module.
  • Page 83: Smtp (Including Sms)

    AT Commands: SMTP (including SMS) SMTP (including SMS) This group includes commands specific to messaging. SMS (Short Message Service) is a way to send messages via Verizon’s cellular network. FIGURE 1. *SMTPADDR=name] Specify the IP address or Fully Qualified Domain Name (FQDN) of the SMTP server to use. d.d.d.d=IP Address name=domain name Maximum: 40 characters.
  • Page 84 AT Commands: SMTP (including SMS) Maximum: 40 characters. Messaging related AT Commands not Available through Wireless Ace *NETSMS2EMAIL=n Specify the SMS/E-mail server number. This maybe necessary to send an SMS message to an email address . n=SMS/E-mail server *SMTPSEND=[email][body] Sends an email to the address specified, followed by the body of the email message. email= email address body= message body The email message is terminated and sent by entering a .
  • Page 85: Other

    AT Commands: Other Other The commands in this group are not specific to the other group categories. The commands displayed in Wireless Ace and the results of those commands depends on the model of the modem. FIGURE 1. DAE=n Disable AT Escape Sequence detection. n=0 : Enable +++ AT escape sequence detection.
  • Page 86 AT Commands: Other *IPPING=n Set the period to ping (if no valid packets have been received) a specified address (*IPPIN- GADDR) to keep the modem alive (online). n=15-255 minutes n=0 : Disable pinging (default) 15 minutes is the minimum interval which can be set for Keepalive. See also *MINXMIT which can override this value.
  • Page 87 AT Commands: Other *SNMPSECLVL=n Selects the security level requirements for SNMP communications as follows: n=0 : No security required. SNMPv2c and SNMPv3 communications are allowed. n=1 : Authentication equivalent to “authNoPriv” setting in SNMPv3. SNMPv3 is required to do authen- tication, SNMPv2c transmissions will be silently discarded.
  • Page 88: Friends

    AT Commands: Friends Friends Friends Mode can limit access to the Mode is a basic firewall. FIGURE 1. FM=n Friends Mode - Only allow specified IPs to access the n=0 : Disable Friends mode n=1 : Enable Friends mode - Only packets from friends will be accepted (see below); packets from other IP addresses are ignored.
  • Page 89 AT Commands: Friends 255 = allow any number 0-255 Example: 166.129.2.255 allows access by all IPs in the range 166.129.2.0-166.129.2.255. ATF? will return a list of all the current Fn settings. Raven X EV-DO for Verizon - User Guide, version 2.34...
  • Page 90: Logging

    AT Commands: Logging Logging This group includes commands specific to the internal log. The commands displayed in Wireless Ace and the results of those commands depends on the model of the modem. FIGURE 1. *DBGCOMMLVL=n Set the logging level for the host or module COM port. n=0 : No logging n=1 : Host COM n=2 : Module COM...
  • Page 91 AT Commands: Logging n=1 : Log errors (i.e. invalid/corrupt packets, etc.). n=2 : Log the header of all received packets. Note that this can quickly exhaust available space for the event log. n=3 : Log the header of all received and sent packets. Note that this can quickly exhaust available space for the event log.
  • Page 92: Telemetry And Addr List (Address List)

    AT Commands: Telemetry and Addr List (Address List) Telemetry and Addr List (Address List) Modbus, commonly used with telemetry devices, allows a connection via serial port to the modem (page 29). Telemetry and Addr List commands are only used when the modem is in one of the Modbus start-up modes.
  • Page 93 AT Commands: Telemetry and Addr List (Address List) FIGURE 3. IPL=n IP List Dial This allows access the Modbus IP list using the first two digits of the dial string. Example: ATDT1234567 would go to ID "12" on the Modbus list and use the associated IP as the destination. n=0 : Disabled n=1 : Enabled MLISTid=d.d.d.d...
  • Page 94 AT Commands: Telemetry and Addr List (Address List) This parameter is used to define the length of the RTU ID in Modbus-like protocol data packets. This parameter is used when the when the MD is set to hex 63. MVMSK=hh Modbus Variant ID Mask: Byte hex mask to use when extracting the ID.
  • Page 95 AT Commands: Telemetry and Addr List (Address List) Commands in other groups associtated with Telemetry This command can be found in the UDP group. Set to the appropriate start up mode for your telemetry configuration. FIGURE 4. n=03 : UDP n=13 : Modbus ASCII n=23 : Modbus RTU n=33 : BSAP...
  • Page 96: Destination Address

    AT Commands: Telemetry and Addr List (Address List) Destination Address For the remote Ravens, set the destination address to the IP address or domain name (if you are using IP Manager with a dynamic IP) of the host Raven. Destination Port and *DPORT The destination port (S53) for the Raven at the host needs to match the device port in use on all the Ravens at the remote sites (*DPORT), and the destination port (S53) for all the Ravens at the remote sites need to match the device port in use on the Ravens at the host (*DPORT).
  • Page 97: Cdma/Ev-Do

    AT Commands: CDMA/EV-DO CDMA/EV-DO This group includes commands specific to CDMA/1x and EV-DO. FIGURE 1. +CTA=n Inactivity timer, in seconds. n=seconds (maximum 20 seconds) n=0 : Allows the Verizon network to determine the inactivy timer. Typical network settings cause a link to go dormant after 10 to 20 seconds of inactivity, no packets transmitted or received.
  • Page 98 AT Commands: CDMA/EV-DO *EVDODIVERSITY=n EV-DO Diversity allows two antennas to provide more consistent connection. n=0 : Disabled (Default). n=1 : Allow CDMA and EV-DO related AT Commands not Available through Wireless Ace Indicates PRL update schedule. n=1-255 n=0 : Disabled *PROVISION=[MSL],[MDN/MIN],[SID],[NID] Provision the modem with the lock code and phone number.
  • Page 99 AT Commands: CDMA/EV-DO nam=0 num=phone number min=second number sid=0 or the system ID nid=63355 or the network ID Following writing the values, the modem must be reset. Note: If ~NAMLCK has not been successfully executed, the modem returns ERROR. Raven X EV-DO for Verizon - User Guide, version 2.34...
  • Page 100: Simple Network Management Protocol (Snmp)

    Simple Network Management APPENDIX D Protocol (SNMP) The Raven X can be configured as an SNMP agent and supports SNMPv2c and SNMPv3. SNMP Overview The Simple Network Management Protocol (SNMP) was designed to allow remote management and monitoring of a variety of devices from a central location. The SNMP management system is generally composed of agents (such as your Raven X, a router, a UPS, a web server, a file server, or other computer equipment) and a Network Management Station (NMS) which monitors all the agents on a specific network.
  • Page 101: Listening Port

    Simple Network Management Protocol (SNMP) There are only three commands to set for SNMP in the Raven X: the listening port, the security level, and the trap destination. Listening Port *SNMPPORT abled. FIGURE 1. Security Level *SNMPSECLVL sets the security level and which version of SNMP communications are used. FIGURE 2.
  • Page 102: Trap Destination

    Community String The community string is configurable. The default is “public”. FIGURE 5. SNMP MIB Definition for AirLink AIRLINK-MIB DEFINITIONS ::= BEGIN Raven X EV-DO for Verizon - User Guide, version 2.34 Wireless Ace: Changing the Raven X Password - Menu Option The password is case sensitive.
  • Page 103 OBJECT IDENTIFIER ::= { internet 4 } enterprises OBJECT IDENTIFIER ::= { private 1 } airlink OBJECT IDENTIFIER ::= { enterprises 20542 } general OBJECT IDENTIFIER ::= { airlink 1 } common OBJECT IDENTIFIER ::= { airlink 2 }...
  • Page 104 Simple Network Management Protocol (SNMP) modemType OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-only STATUS current ::= { general 4 } aleosSWVer OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-only STATUS current ::= { general 5 } aleosHWVer OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-only STATUS current ::= { general 6 } modemSWVer OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-only...
  • Page 105 Simple Network Management Protocol (SNMP) otaProgrammingEnable OBJECT-TYPE SYNTAX INTEGER { disabled(0), enabled(1) } MAX-ACCESS read-only STATUS current ::= { common 2 } devicePort OBJECT-TYPE SYNTAX INTEGER(0..65535) MAX-ACCESS read-only STATUS current ::= { common 3 } netUID OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-only STATUS current ::= { common 4 } netPW OBJECT-TYPE...
  • Page 106 Simple Network Management Protocol (SNMP) SYNTAX DisplayString MAX-ACCESS read-only STATUS current ::= { common 7 } destinationPort OBJECT-TYPE SYNTAX INTEGER(0..65535) MAX-ACCESS read-only STATUS current ::= { common 8 } serialPortSettings OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-only STATUS current ::= { common 9 } serialPortFlowControl OBJECT-TYPE SYNTAX INTEGER { none(0),...
  • Page 107 Simple Network Management Protocol (SNMP) STATUS current ::= { status 2 } netChannel OBJECT-TYPE SYNTAX INTEGER MAX-ACCESS read-only STATUS current ::= { status 3 } rssi OBJECT-TYPE SYNTAX INTEGER(-125..-50) MAX-ACCESS read-only STATUS current ::= { status 4 } serialSent OBJECT-TYPE SYNTAX INTEGER MAX-ACCESS read-only STATUS current...
  • Page 108 Simple Network Management Protocol (SNMP) STATUS current ::= { status 8 } fixObtained OBJECT-TYPE SYNTAX INTEGER { no(0), yes(1) } MAX-ACCESS read-only STATUS current ::= { gps 1 } satelliteCount OBJECT-TYPE SYNTAX INTEGER MAX-ACCESS read-only STATUS current ::= { gps 2 } latitude OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-only...
  • Page 109: Pppoe: Point To Point Protocol Over Ethernet

    Raven X Start > All Programs > AirLink Communications > Wireless Ace 3G > on a LAN sharing the same subnet. using PPPoE.
  • Page 110 PPPoE: Point to Point Protocol over Ethernet FIGURE 1. b. When Wireless Ace has connected to your Ethernet under Common. FIGURE 2. Configure *HOSTAUTH, *HOSTUID, and *HOSTPW. a. Change *HOSTAUTH to 2. b. Enter a username for *HOSTUID for the PPPoE connection. c.
  • Page 111: Configuring A Pppoe Connection In Windows

    The name you choose will not affect the connection but may need to be configured in PPPoE settings for the router, device or computer you will be connecting to your Raven X. Wireless Ace: Write Raven X Reset Button or the ESN. Raven X AirLink Modem...
  • Page 112 PPPoE: Point to Point Protocol over Ethernet FIGURE 6. b. Select Create a New Connection under Network Tasks in the menu area on the left. Select Next to start installing and configuring the PPPoE connection. FIGURE 7. Raven X EV-DO for Verizon - User Guide, version 2.34 Show All Connections Network Connections...
  • Page 113 PPPoE: Point to Point Protocol over Ethernet FIGURE 8. c. Select Connect to the Internet and then select Next. FIGURE 9. d. Select Set up my connection manually and then select Next. FIGURE 10. e. Select Connect using a broadband connection... and select Next. Raven X EV-DO for Verizon - User Guide, version 2.34 New Connection Connection Type...
  • Page 114 It can be the name of your Wireless Service Provider (Verizon), your modem (Raven X), or any other designation for the connection. Connection Name AirLink PPPoE Connection If you have multiple users configured for your computer, you may be prompted for Account Information...
  • Page 115 PPPoE: Point to Point Protocol over Ethernet h. If you want to add a shortcut for this connection to your desktop, check Add a shortcut... Select Finish to exit the Network Connection Wizard. FIGURE 14. Configure the connection. After you complete the New Connection Wizard, there are a few more things you will want to con- figure in the connection.
  • Page 116 PPPoE: Point to Point Protocol over Ethernet FIGURE 15. a. When the Connect window opens, select Properties. Optional: you can type in that name as the Service Name. FIGURE 16. b. Select Networking. Select Settings. Remove the checks from all three PPP settings. Select FIGURE 17.
  • Page 117: Connecting To The Internet With Pppoe

    Connect your computer and the modem to the same local network using a hub or a switch. Start the PPPoE by Start > Connect To > AirLink PPPoE (or whatever you named the con- nection). It will be listed on your Network Connections window under the heading Broadband.
  • Page 118: Configuring Your Router For Pppoe With The Raven X

    PPPoE: Point to Point Protocol over Ethernet Configuring your router for PPPoE with the Raven X If your network router has PPPoE discovery, the will be discovered on the intranet through Raven X PPPoE discovery process, which uses broadcast Ethernet packets. Once found, the can be Raven X designated as the primary or failover connection.
  • Page 119: Windows Dial-Up Networking (Dun)

    Windows Dial-up Networking (DUN) APPENDIX F Dial-up Networking (DUN) allows a computer or other device to use the serial port on your Raven X to connect to the Internet or private network using PPP just like an analog modem using a stan- dard phone line.
  • Page 120 Windows Dial-up Networking (DUN) FIGURE 1. b.In the Phone And Modem Options dialog box. Select the Modems tab. Select Add. FIGURE 2. FIGURE 3. c. Check Don’t detect my modem; I will select it from a list and select Next. d.
  • Page 121 Windows Dial-up Networking (DUN) FIGURE 4. e. Check Selected Ports, select the COM port the modem is connected to (commonly COM1), and select Next. FIGURE 5. f. Once the modem driver is installed, select Finish. FIGURE 6. Configure the driver. a.
  • Page 122: Dial-Up Networking (Ppp) Configuration For Microsoft Windows

    Windows Dial-up Networking (DUN) FIGURE 7. b. Select the Modem tab. Maximum Port Speed should be set to 115200 (default). Select OK to exit. FIGURE 8. c. Select OK again to exit out of the Phone and Modem Options. Dial-Up Networking (PPP) Configuration for Microsoft Windows Once you have a driver for the modem installed on your computer, you can set up and configure Dial Up Networking (DUN) to use the modem as your connection to the Internet using PPP.
  • Page 123 Windows Dial-up Networking (DUN) Create a new network connection. a. Select Start > Connect > To Show All Connections to open the Network Connections window. FIGURE 9. b. Select Create a New Connection under Network Tasks in the menu area on the left. Select Next to start installing and configuring the DUN connection.
  • Page 124 It can be the name of your wireless service provider (Verizon), your modem (Raven X), or any other designation for the connection. Connection Name AirLink 3G Connection If you have multiple modems installed on your computer, you may be prompted to Connection. Select Next.
  • Page 125 Windows Dial-up Networking (DUN) FIGURE 14. Optional: Connection Availability. If you select My use only, the account currently logged on will be the only one able to use this DUN connection. h. Generally the modem takes care of the Account Information (User name and Password) for the connection, so you can leave these fields blank (unless otherwise instructed by Support).
  • Page 126 Windows Dial-up Networking (DUN) FIGURE 16. Configure the connection. After you complete the New Connection Wizard, there are a few more things you will want to con- figure in the connection. a. When the Connect window opens, select Properties. FIGURE 17. b.
  • Page 127 Windows Dial-up Networking (DUN) FIGURE 18. c. Select 115200 as the Maximum speed. Check Enable hardware flow control. Do not check any other option. Select OK. FIGURE 19. Optional: might be using. The default options are generally applicable for most uses. d.
  • Page 128: Making A Dun Connection

    Establishing a DUN Connection using AceView This guide assumes you have a default installation of AceView. Start AceView. Start > All Programs > AirLink Communications > AceView Raven X EV-DO for Verizon - User Guide, version 2.34 Connection Properties - PPP Settings...
  • Page 129: Establishing A Dun Connection With Windows Networking

    Windows Dial-up Networking (DUN) Right-click on the AceView window to open the menu and select Connection Settings. FIGURE 22. a. Select Auto Start in the DUN section. b. Select the DUN connection you have already installed on your computer from the drop down menu once you select Auto Start (you may only have 1 selection which would be prese- lected for you).
  • Page 130 Windows Dial-up Networking (DUN) Start the DUN session. Start > Connect To > AirLink 3G Connection FIGURE 24. For some accounts, you need to enter the User name and Password provided by Verizon for the cellular account. Connect to the network.
  • Page 131: Warranty Terms And Conditions

    The following terms and conditions ("Warranty Terms") govern the warranty services offered to you ("Customer") by AIRLINK COMMUNICATIONS, INC. ("AirLink"), located at 3159 Corpo- rate Place, Hayward, CA 94545, in connection with the sale and licensing of AirLink software and hardware.
  • Page 132: Warranty Conditions

    510-781-9760 to obtain an RMA number. Products deemed by AirLink to be DOA (dead on arrival) may be returned to Air- Link for repair, at AirLink's expense, using the standard RMA procedures. WARRANTY DISCLAIMER THE WARRANTIES SET FORTH ABOVE ARE IN LIEU OF ALL OTHER WARRANTIES OF...
  • Page 133: General Conditions

    OF ANY EXCLUSIVE REMEDY AND THE EXPIRATION OF THESE WARRANTY TERMS. General Conditions AirLink shall have the right to assign any or all components of these Warranty Terms without the prior written consent of the other party. AirLink shall not be liable to Customer for any alleged...
  • Page 134: Frequently Asked Questions And Technical Support

    APPENDIX H Technical Support Many of these questions and solutions in the following sections come from AirLink Support. FAQ Topics Power, Antennas, and Signal Strength ......... . . 129...
  • Page 135: Power, Antennas, And Signal Strength

    What is the Proper RF Coverage for my Raven X? The optimal range for AirLink modems is an RF Coverage (RSSI value) of -60 to -95. RF coverage between -95 to -105 DBm will often still register, however functionality at this range can be greatly reduced and registration can become difficult.
  • Page 136 Can I use a portable battery to power my Raven X ? It is possible to use a portable battery for your AirLink modem, however, you most likely need to make the connector from the battery to the modem yourself. The battery also needs to have enough power to be able to handle the power consumption of the modem.
  • Page 137: The Raven X's Ip Addresses And Local Networking

    Frequently Asked Questions and Technical Support The Raven X’s IP Addresses and Local Networking Why Can’t I reach my Raven X from the Internet? What is a Restricted or Private IP? On Verizon’s network, for security reasons, some accounts set up to be restricted to communication only from other devices on their network, called a Restricted IP or a Private IP.
  • Page 138 Frequently Asked Questions and Technical Support *HOSTPRIVIP=[IP address] - IP address assigned to computer or other end device con- nected directly to the modem (example, 192.168.1.8). *HOSTPEERIP=[IP address] - IP address assigned to modem for local, not cellular, com- munication (example, 192.168.1.9). *HOSTNETMASK=[subnet mask] - Subnet Mask setting (example, 255.255.255.0).
  • Page 139: Security For The Raven X

    Frequently Asked Questions and Technical Support Erase the modem’s non-volitile data . FIGURE 1. Select Ethernet and enter the MAC address listed on a small sticker on the bottom of your Raven X. Enter the ESN, found on the label on the top of the Raven X. Security for the Raven X Does EV-DO provide any security? While CDMA and EV-DO technology provide authentication and inherent data protection, it is...
  • Page 140 Note the Challenge Code shown (will be different than this screenshot). FIGURE 3. Raven X EV-DO for Verizon - User Guide, version 2.34 Start > All Programs > AirLink Communications > Wirelss ACE 3G > Password. Wireless Ace: Reset Password Wireless Ace: Challenge Code support@airlink.com...
  • Page 141: Activation (Registering On The Verizon Network)

    I’m having problems using the Setup Wizard to activate my Raven X, can I activate it manually? Contact AirLink Technical Support for the specific commands for your Raven X and account with Verizon. You will need to connect to the modem with a terminal connection while connected directly to the on the Raven X.
  • Page 142 Frequently Asked Questions and Technical Support Using ALEOS TABLE 1. Command AT*TELNETTIMEOUT=20 (this command and the next is only needed for an Ethernet connection) AT&W ATI3 If you have the same number for the MIN and MDN: AT*PROVISION= If you have the different numbers for the MIN and MDN: AT*PROVISION2= Using Direct Commands to the internal hardware (use only if the above is...
  • Page 143: Prefered Roaming List (Prl)

    The PRL will be updated to the one present in the “PRL” folder of the Wireless Ace installed folder (i.e. C:\Program Files\AirLink\Wireless Ace 3G\PRL). If the PRL version to apply is dis- played as ONLINE, then the PRL will be updated Over-the-Air (OTA) directly from Verizon.
  • Page 144 Frequently Asked Questions and Technical Support Terminal Connection (AT Commands) You can use AT commands to manually trigger an Over-the-Air PRL update. Connect to the Raven X using Telnet or direct serial communication (page 47). Type AT+GMR and press Enter. You should get a long output response. Near the end of the out- put, will be the current five-digit PRL version.
  • Page 145: Airlink Technical Support

    Setup Wiz- ard or other steps as applicable. • Utility Guides - These guides focus on the features of one of the AirLink modem utilities: Wireless Ace, AceView, AceNet, Modem Doctor, etc. •...

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