IQOS 2.4 PLUS - Electronic Cigarette Manual
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How to use your Product
- TURN ON
Press and hold the Pocket Charger Power Button until lights switch on.
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- CHARGE HOLDER
Press Lid Opening Button to open. Insert the Holder into the Pocket Charger, then close the Lid to charge. Fully charged when Holder Battery Status Light is solid white.
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- INSERT TOBACCO UNIT
Insert and gently press the unit to the line on filter.
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- START HEATING
Press Heating Button until the Holder vibrates and light pulses white.
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- BEGIN USE
Start using once the light is solid white.
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- NEARLY COMPLETE
To signal the last 30 seconds, the Holder will vibrate and the light pulses white.
- REMOVE TOBACCO UNIT
Slide Cap upward, remove used unit then slide Cap back again. Insert the Holder back in the Pocket Charger to recharge.
TO CLEAN
Slide Cap upward and remove completely. Insert IQOS Cleaning Tool and rotate gently. Clean daily for optimal experience.
ENGAGE WITH THE DEVICE
For further instructions and Customer Care support visit www.iqos.com
Download the IQOS Connect App on Google Play*
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![play.google.com]()
*IQOS Connect App may not be available in your country.
Device Pocket Charger
![IQOS - 2.4 PLUS - Device Pocket Charger Device Pocket Charger]()
Product Holder
![IQOS - 2.4 PLUS - Product Holder Product Holder]()
Package Contents
Pairing your device
PAIRING MODE
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Press the Bluetooth Button for 3 seconds then release. Bluetooth Status light will blink during 30 seconds indicating pairing mode is active. Select pairing on your smartphone.
PAIRED
IQOS is paired with your smartphone when Bluetooth Status light remains solid during 3 seconds.
SWITCH OFF
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To switch off Bluetooth press the Bluetooth Button for 6 seconds.
STATUS
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Tap the Bluetooth Button to show current status.
Quick Tips
TO CHECK BATTERY STATUS
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Tap the Pocket Charger Power Button to check battery level.
TO RESET
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Simultaneously press the Bluetooth and Pocket Charger Power Buttons for 10 seconds, then release. Pocket Charger Battery Status lights will switch on, then blink twice to confirm a reset.
RED LIGHT ON HOLDER
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- Holder needs to be recharged. Place in Pocket Charger and make sure it is switched on.
- If the light remains red after a recharge, try a reset as indicated above.
RED LIGHT ON POCKET CHARGER
Try resetting IQOS. If the red light persists, please contact Customer Care.
SAFETY WARNINGS AND INSTRUCTIONS
PLEASE READ ALL SAFETY WARNINGS AND INSTRUCTIONS BEFORE USE TO AVOID INJURY.
These safety warnings and instructions cannot cover all possible conditions that could occur, and users should exercise care and caution.
Keep these safety warnings and instructions for future reference as they contain important information.
This symbol indicates that caution is required when operating the product.
Intended Users
- IQOS and tobacco units are for adult use only.
- IQOS and units are intended for use by current adult smokers who would otherwise continue to smoke.
- Children and adolescents should never use IQOS or units under any circumstances.
- IQOS or units should not be used by people with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning their use and understand the risks involved.
Tobacco and Nicotine
- Tobacco units contain nicotine, which is addictive.
- IQOS and units are not risk-free. The best way to reduce tobacco-related health risks is to quit tobacco and nicotine use altogether.
- Some users of IQOS and units reported experiencing abdominal pain, chest pain, choking sensation, cough, difficulty breathing, dizziness, dry mouth, dry throat, gingivitis, headache, malaise, nasal stuffiness, nausea, mouth irritation, palpitations, throat irritation, and vomiting.
- Nicotine-containing products should not be used by people who have or are at risk of heart disease, are diabetic, are epileptic, or are experiencing seizures.
- Nicotine-containing products should not be used during pregnancy or while breastfeeding. If you are pregnant, breastfeeding, or think you may be pregnant, you should quit tobacco and nicotine use altogether.
- Stopping smoking or switching to IQOS and units or other nicotine-containing products may require the adjustment of the dosing of certain medicines (e.g. theophylline, clozapine, ropinirole).
- If you have questions about whether you should use IQOS and units given an existing health condition, consult a health care professional.
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CHOKING AND INGESTION HAZARD
Keep IQOS and tobacco units out of reach of children at all times.
- CHOKING HAZARD — IQOS accessories and units contain small parts.
- INGESTION HAZARD — If a unit is swallowed, seek medical attention immediately due to risk of nicotine intoxication.
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ELECTRONIC AND BATTERY HAZARDS
![burn hazard]()
![shock hazard]()
Electronic Risks
Failure to follow these Safety Warnings and Instructions could result in fire, explosion, electric shock, injury, or damage to the product or other property:
- Only Intended Users should use IQOS.
- Only charge the IQOS Pocket Charger with the approved IQOS Power Adaptor model supplied in the box or available from your local IQOS point of resale or online for charging purposes. See the Technical Data section of this User Guide for a list of approved IQOS Power Adaptor models.
- Do not use third-party accessories with IQOS.
- Only charge the IQOS Pocket Charger using Safety Extra Low Voltage. See the Technical Data section of this User Guide for details on voltage.
- Do not use IQOS where the use of electronic devices is prohibited.
- Only charge the IQOS Pocket Charger indoors as indicated by the symbol
. - Do not use IQOS or charge the IQOS Pocket Charger and/or IQOS accessories if they are damaged, tampered with, or broken.
- Do not use IQOS if its batteries appear to be leaking.
- Do not use, charge, or store IQOS in places with high temperature (such as inside a car in summer, or near heat sources such as radiators or fireplaces).
- Do not use IQOS where flammable materials, liquids and gases are present.
- Never immerse or put IQOS or its accessories in contact with water and/or other liquids. Do not touch IQOS and/or its accessories if they become wet or immersed in any liquid.
- Never dispose of IQOS and/or its accessories with other household waste, as it may come into contact with water and/or other liquids.
- Clean the USB charging port on the IQOS Pocket Charger periodically to avoid accumulation of foreign matters (such as dust particles).
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Disconnect IQOS and/or its accessories from any source of power if it overheats, fumes, ignites, or burns while charging. ![]()
Do not touch IQOS and/or its accessories if they do overheat, fume, ignite, or burn. - Handle with care. Do not drop IQOS or subject it to strong shock.
- Do not attempt to open, service, modify, or repair any component of IQOS, or to replace any of the components or batteries.
- Only use IQOS in ambient temperatures between 10° and 50°C.
Battery Risks
IQOS is powered with sealed lithium-ion (Li-on) batteries. Under normal conditions of use, the battery is sealed.
- If fluid from leaking battery is swallowed, seek medical attention immediately. Do not induce vomiting or ingest food or drink.
- If vapor from leaking battery liquid is inhaled, get fresh air and seek medical attention.
- If fluid from leaking battery is in contact with skin, wash hands and do not touch eyes.
- If fluid from leaking battery comes into contact with eyes, immediately flush with running water for at least 15 minutes and seek medical attention immediately.
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THERMAL BURN RISK
Failure to follow these Safety Warnings and Instructions could result in thermal burns:
- Store IQOS and tobacco units in a clean, dry, cool place.
- Do not expose IQOS and units to high humidity conditions or direct sunlight.
- Do not use units that have been exposed to excessive heat or moisture.
- Do not remove a tobacco unit while in use.
- Never attempt to touch the IQOS heating blade.
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ALLERGIC REACTION RISK
- Using IQOS and tobacco units could cause an allergic reaction, such as swelling of the face, lips, tongue, gums, throat, or body, difficulty breathing, or wheezing.
- Stop using IQOS and units and seek medical attention immediately if you experience any of the symptoms listed above, as they may indicate a serious allergic reaction.
EXCLUSIVE USE OF HEATSTICKS
- Only purchase IQOS from your local point of resale or online, and only purchase units from authorized retailers.
- Only use IQOS with units. Never use IQOS with a cigarette or similar products that are not approved for use with IQOS. Doing so may result in injury.
- Do not modify units in any way or add any substance to units. Doing so may result in injury.
Reporting of adverse experiences
- If you experience any unwanted health effect when using IQOS and/or tobacco units, consult a health care professional.
- You can report any adverse experience or incident directly by contacting your local Call Centre. By reporting adverse experiences or incidents, you can help provide more information on the safety of this product.
- For more information, please go to www.iqos.com
TECHNICAL DATA
Holder:
IQOS 2.4P Model A1403
Battery type:
Li-ion rechargeable battery
Input: 3.7V
1.5A
Pocket Charger:
IQOS 2.4P Model A1503
Battery type:
Li-ion rechargeable battery
Input: 5V
2A
Bluetooth 4.1
IQOS Pocket Charger can only be charged using one of the approved IQOS Power Adaptor models listed below.
IQOS AC Power Adaptor
Model: S52A21, S21A20, S21A22, S21A23, S21A25, S21A27
Input: 100V-240V~ 50-60Hz 0.3A
Output: 5.0V
2.0A
Output power: 10.0W
Average active efficiency: 79.0%
No load power consumption: <0.09 W
USB Type B Cable
BATTERY REMOVAL INSTRUCTIONS
Batteries must not be removed by the consumer. At end of product life, only an authorized recycler may safely remove batteries by using the following steps.
IQOS 2.4P Pocket Charger (A1503):
- Open IQOS Pocket Charger and remove IQOS Holder
- Insert a small tool into left top side of IQOS Pocket Charger plastic cover, unclip and remove
- Disconnect red battery connector from PCB
- Unscrew 2 x PCB securing screws and remove plastic chassis
- Remove battery and dispose according to local regulations
Designed and manufactured under the authority of Philip Morris Products S.A., Quai Jeanrenaud 3, 2000 Neuchâtel, Switzerland.
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Documents / Resources
References
Download manual
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
Download IQOS 2.4 PLUS - Electronic Cigarette Manual
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