Page 1 USER GUIDE SM-S921W SM-S926W SM-S928W English (CA). 01/2024. Rev.1.0 www.samsung.com/ca...
Page 2: Table Of Contents
104 Samsung Notes Initial setup 109 Samsung Members Samsung account 110 Samsung Kids 23 Transferring data from your previous 111 Samsung Global Goals device (Smart Switch) 111 Samsung TV Plus 25 Understanding the screen 111 Samsung Find 33 Notification panel...
Page 3 150 Home screen (Using the device through a 150 Lock screen and AOD computer connection) 151 Extend Unlock 126 Samsung DeX 151 Always On Display 131 Google apps (Displaying information when the screen is turned off) 152 Security and privacy...
Page 4 Table of Contents Usage notices 176 Precautions for using the device 178 Notes on package contents and accessories 179 Maintaining water and dust resistance 180 Device overheating situations and solutions Appendix 184 Accessibility 199 Troubleshooting 204 Removing the battery Health and Safety...
Page 5: Getting Started
Getting started Device layout and functions ▶ Galaxy S24 Ultra: Microphone Speaker Air vent hole Front camera Proximity/Light sensor Volume button Side button Screen Fingerprint recognition sensor Tray hole S Pen Speaker SIM card tray Headphone jack / Microphone Multipurpose jack (USB Type-C)
Page 6 Getting started Laser AF sensor Flash Microphone GPS antenna Rear camera NFC antenna Wireless charging coil Main antenna...
Page 7 Getting started ▶ Galaxy S24+: Microphone Speaker Air vent hole Front camera Proximity/Light sensor Volume button Screen Side button Fingerprint recognition sensor Tray hole Speaker SIM card tray Headphone jack / Microphone Multipurpose jack (USB Type-C)
Page 8 Getting started Microphone Flash GPS antenna Rear camera NFC antenna Wireless charging coil Main antenna...
Page 9 Getting started ▶ Galaxy S24: Microphone Speaker Air vent hole Front camera Proximity/Light sensor Volume button Screen Side button Fingerprint recognition sensor Tray hole Speaker SIM card tray Headphone jack / Multipurpose jack Microphone (USB Type-C)
Page 10 Getting started Microphone Flash GPS antenna Rear camera NFC antenna Wireless charging coil Main antenna...
Page 11 If you use the device with its glass or acrylic body broken, there may be a risk • of injury. Use the device only after it has been repaired at a Samsung Service Centre or an authorized service centre. If dust or foreign materials enter the microphone, speaker, or receiver, or if these •...
Page 12 Getting started Hard buttons Button Function When the device is off, press and hold to turn it on. • Press to turn on or lock the screen. • Press and hold to start a conversation with Bixby. Refer to • Side button manager for more information.
Page 13: Charging The Battery
Getting started Charging the battery Charge the battery before using it for the first time or when it has been unused for an extended period. Wired charging Connect the USB cable to the USB power adapter and plug the cable into the device’s multipurpose jack to charge the battery.
Page 14 If you use the wireless charger in areas with weak network signals, you may lose • network reception. Use Samsung-approved wireless chargers. If you use other wireless chargers, • the battery may not charge properly. Quick charging Use a super fast charger or fast charger. To use the fast wireless charging feature, use a charger and components that support the feature.
Page 15 Only devices that support the wireless charging feature can be charged using • this feature. Some devices may not be charged. To check out devices that support the Wireless power sharing feature, visit the Samsung website. To charge properly, do not move or use either device while charging. •...
Page 16 Getting started Setting the limit for power sharing You can set the device to stop power sharing when the remaining battery power drops below a certain level. Open Settings, tap Battery → Wireless power sharing → Battery limit, and then set the limit.
Page 17 Getting started Battery charging tips and precautions Use only Samsung-approved battery, charger, and cable specifically designed for your device. An incompatible battery, charger, or cable can cause serious injuries or damage to your device. Connecting the charger improperly may cause serious damage to the device. Any •...
Page 18: Nano-Sim Card And Esim
Getting started Nano-SIM card and eSIM Insert the SIM or USIM card or download the eSIM provided by your carrier. Differing from a physical nano-SIM card, an eSIM is an embedded digital SIM. To have two phone numbers or carriers for a single device, insert another SIM or USIM card or download another eSIM.
Page 19 • Use only a nano-SIM card. • Use caution not to lose or let others use the SIM or USIM card. Samsung is not • responsible for any damages or inconveniences caused by lost or stolen cards. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device •...
Page 20: Turning The Device On And Off
Getting started Downloading an eSIM Open Settings and tap Connections → SIM manager → Add eSIM. When a mobile plan is found, follow the on-screen instructions to download the eSIM. If you have a QR code provided by your carrier, open Settings, tap Connections → SIM manager →...
Page 21: Initial Setup
Getting started Turning the device off To turn off the device, press and hold the Side button and the Volume Down button simultaneously. Alternatively, open the notification panel, swipe downwards, and then tap Tap Power off. To restart the device, tap Restart. If you want to set the device to turn off when you press and hold the Side button, tap Side button settings and tap Power off menu under Press and hold.
Page 22: Samsung Account
Alternatively, open Settings and tap Accounts and backup → Manage accounts → Add account → Samsung account. Sign in to your Samsung account. If you do not have a Samsung account, tap Forgot password or don’t have an account? → Create account.
Page 23: Transferring Data From Your Previous Device (Smart Switch)
This feature may not be supported on some devices or computers. • Limitations apply. Visit www.samsung.com/smartswitch for details. Samsung • takes copyright seriously. Only transfer content that you own or have the right to transfer. Transferring data using a USB cable You can connect your previous device to your new phone with the USB cable to transfer data.
Page 24 On your new phone, select an option you want, tap Next, and then follow the on- screen instructions to transfer data. Transferring backup data Back up data from your previous device to a computer, Samsung Cloud, or external storage and import the data to your new phone. Visit www.samsung.com/smartswitch...
Page 25: Understanding The Screen
Getting started Understanding the screen Controlling the screen Tapping Touching and holding Tap the screen. Touch and hold the screen for approximately 2 seconds. Dragging Double tapping Touch and hold Double tap the an item and drag screen. it to the target position.
Page 26 Getting started Navigation bar (soft buttons) When you turn on the screen, the soft buttons will appear on the navigation bar at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default. The functions of the buttons can change according to the app currently being used or usage environment.
Page 27 Getting started Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. The Apps screen displays icons for all apps, including newly installed apps. Switching between Home and Apps screens On the Home screen, swipe upwards to open the Apps screen.
Page 28 Getting started Editing the Home screen On the Home screen, touch and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels. Adding panels: Swipe to the left, and then tap •...
Page 29 Getting started Launching Finder Search for content on the device. On the Apps screen, tap Search. Enter a keyword. Apps and content on your device will be searched. If you tap on the keyboard, you can search for more content. Moving items Drag an item to a new location.
Page 30 Getting started Moving apps from a folder • Drag an app to a new location. Deleting a folder • Touch and hold a folder, and then tap Delete folder. Only the folder will be deleted. The folder’s apps will be relocated to the Apps screen. Edge panel You can access your favourite apps and features from the Edge panels.
Page 31 Getting started Lock screen Pressing the Side button turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period. To unlock the screen, swipe in any direction when the screen turns on. If the screen is off or the Always On Display is on, press the Side button or double tap the screen.
Page 32 Getting started Icon Meaning GPRS network connected EDGE network connected UMTS network connected HSDPA network connected HSPA+ network connected LTE network connected 5G network connected LTE network connected in LTE network that includes the 5G network Wi-Fi connected Bluetooth feature turned on S Pen connected/disconnected S Pen battery power level Location services being used...
Page 33: Notification Panel
Getting started Notification panel When you receive new notifications, indicator icons appear on the status bar. To check more information about the icons, open the notification panel and check the details. To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen.
Page 34 Getting started Tap each button to turn the specific feature on or off. To access more detailed settings, tap the button’s text or touch and hold a button. To edit buttons, tap → Edit. Controlling media playback Control media on your phone and connected nearby devices on the notification panel. Open the notification panel and tap Media output.
Page 35: Screen Capture And Screen Record
Getting started Screen capture and screen record Screen capture Capture a screenshot while using the device and write on, draw on, crop, or share the captured screen. You can capture the current screen and scrollable area. How to capture a screenshot Use the following methods to capture a screenshot.
Page 36 Getting started : Share the screenshot with others. • If the options are not visible on the captured screen, open Settings, tap Advanced features → Screenshots and screen recordings, and then tap the Show toolbar after capturing switch to turn it on. Screen record Record the screen while using your device.
Page 37: Entering Text
Getting started Entering text Keyboard layout A keyboard appears automatically when you enter text. Additional keyboard functions Access more keyboard functions. Enter uppercase. For all caps, tap Delete a preceding character. it twice. Break to the next line. Enter symbols. Enter a space.
Page 38 Getting started Using the keyboard button You can change the text input method by tapping the keyboard button on the navigation bar. To change the keyboard button on the navigation bar, touch and hold the keyboard button and select an option you want. : Enter text by voice.
Page 39: Extracting Text
Getting started Copying and pasting Touch and hold over text. Drag to select the desired text, or tap Select all to select all text. Tap Copy or Cut. The selected text is copied to the clipboard. Touch and hold where the text is to be inserted and tap Paste. To paste text that you have previously copied, tap Clipboard and select the text.
Page 40: Installing Or Uninstalling Apps
Apps and features Installing or uninstalling apps Galaxy Store Purchase and download apps. You can download apps that are specialized for Samsung Galaxy devices. Open the Store app. Browse apps by category or tap to search for a keyword. This app may not be available depending on the carrier or model.
Page 41 S Pen actions. If water enters the S Pen slot, remove the water from the slot before using it. • If the S Pen is not working properly, take it to a Samsung Service Centre or an • authorized service centre.
Page 42 Apps and features Detaching the S Pen Press the end of the S Pen to disengage it. Then, pull the S Pen from the slot. To store the S Pen, reinsert it into the slot and push it until it clicks into place. If you want to set an action to perform when you detach the S Pen, open Settings, tap Advanced features →...
Page 43 Apps and features Air actions (Controlling apps remotely with the S Pen) Control apps remotely by using the S Pen connected to your device through Bluetooth Low Energy (BLE). For example, you can open apps, such as the camera app, by pressing and holding the S Pen button.
Page 44 Apps and features Changing apps or features to use Change the app, feature, or actions you want to use with the S Pen feature. Open Settings, tap Advanced features → S Pen → Air actions. Set an app or a feature to launch. Set actions for each gesture.
Page 45 Insert the S Pen into the slot. Then, open Settings and tap Advanced features → S Pen → → Reset S Pen. You can only connect Samsung-approved S Pens that support Bluetooth Low • Energy (BLE). Do not detach the S Pen from the device while it is being connected. Doing so •...
Page 46 S Pen button. Refer to Samsung Notes for more information. View all notes: Access all notes in the Samsung Notes app. • Smart select: Use the S Pen to select an area and perform actions, such as sharing or •...
Page 47 Pin: Pin the selected area to the screen. You can also insert the image into other • apps, such as Samsung Notes. Drag the image to the other app’s screen. Copy: Copy and paste the selected area into another app or other devices signed in •...
Page 48 Pin: Pin the selected area to the screen. You can also insert the GIF into other apps, • such as Samsung Notes. Drag the GIF to the other app’s screen. Copy: Copy and paste the selected area into another app or other devices signed in •...
Page 49 Apps and features Screen write Capture screenshots to write or draw on them or crop an area from the captured image. When there is content you want to capture, open the Air command panel and tap Screen write. The current screen is automatically captured and the editing toolbar appears. Write a memo on the screenshot.
Page 50 Apps and features Bixby Vision When you hover the S Pen over the content, the content is recognized and available search icons will appear. Use the features to search for similar images, detect and translate text, and more. Refer to Bixby Vision for more information.
Page 51 Apps and features Hover the S Pen over the text you want to translate or the unit you want to convert. The translated text will appear. To listen to the pronunciation of the original text, tap . The icon may not appear depending on the language you select. Select languages.
Page 52 Apps and features S Pen to text You can set the device to convert anything you write with the S Pen into text. Open Settings, tap Advanced features → S Pen → S Pen to text, and then tap the switch to turn it on.
Page 53 When the screen is off, detach the S Pen or double tap the screen while pressing and holding the S Pen button. When you tap Save or reinsert the S Pen into the slot after writing a memo, the memo will be saved to Samsung Notes. Change the pen colour. Save the memo in Samsung Notes.
Page 54 To edit the pinned memo, double tap . If you pin the edited memo on the Always On Display again, the original memo will be saved to Samsung Notes. To minimize the pinned memo, double tap . The memo will be displayed as the icon on the Always On Display.
Page 55: Phone
Apps and features Phone Introduction Make or answer voice and video calls. Making calls Open the Phone app and tap Keypad. Enter a phone number. to make a voice call, or tap to make a video call. More options Add the number to the contacts list.
Page 56 Apps and features Making an international call Open the Phone app and tap Keypad. Touch and hold 0 until the + sign appears. Enter the country code, area code, and phone number, and then tap Receiving calls Answering a call When a call comes in, drag outside the large circle.
Page 57 Apps and features Options during calls Call assist → Text call: Communicate with the other party through text. Refer to Text • call for more information. Call assist → Live translate: Get real-time translation into the language you select • during voice calls.
Page 58 Apps and features Call assist Text call Communicate with the other party through text. When making or receiving a voice call, tap Call assist → Text call. When the call is connected, a voice greeting is automatically delivered to the other party and what the other party says is displayed as text on your screen.
Page 59: Contacts
Follow the on-screen instructions to import contacts. Syncing contacts with your web accounts Sync your device contacts with online contacts saved in your web accounts, such as your Samsung account. Open Settings, tap Accounts and backup → Manage accounts and select the account to sync with.
Page 60 Apps and features : Make a video call. • : Compose an email. • Deleting contacts Open the Contacts app and tap → Edit. Select contacts and tap Delete. To delete contacts one by one, tap a contact from the contacts list and tap More → Delete.
Page 61: Messages
Apps and features Messages Introduction Send and check messages by conversation. You may incur additional charges for sending or receiving messages when you are roaming. Sending messages Open the Messages app and tap Add recipients and enter a message. To record and send a voice message, touch and hold , and say your message.
Page 62: Camera
Apps and features Sorting messages You can sort messages by category. Open the Messages app and tap Conversations → If the category option does not appear, tap → Settings and tap the Conversation categories switch to turn it on. Deleting messages Touch and hold a message to delete, then tap Delete.
Page 63 Apps and features Taking pictures Open the Camera app. You can also open the app by pressing the Side button twice or dragging to the left on the locked screen. Some camera features are not available when you open the Camera app from •...
Page 64 Apps and features The preview screen may vary depending on the shooting mode and which • camera is being used. The focus may not be correct if the subject is close. Take pictures or videos from • a good distance. If pictures you take appear blurry, clean the camera lens and try again.
Page 65 Apps and features Using zoom features To zoom in or out while using the rear camera, select the desired zoom icon on the preview screen. You can also select the desired zoom level from the zoom level list that appears when you tap the zoom icon.
Page 66 Apps and features Options for current shooting mode On the preview screen, use the following options. : Turn the flash on or off. • : Select the length of the delay before the camera automatically takes a picture. • 3:4: Select an aspect ratio for pictures. •...
Page 67 Apps and features Photo mode The camera adjusts the shooting options automatically depending on the surroundings. On the shooting modes list, tap PHOTO and tap to take a picture. Changing the resolution You can take high-resolution pictures. In shooting options, tap 12M to change the resolution to the one you want, and take a picture.
Page 68 Apps and features Taking selfies You can take self-portraits with the front camera. On the preview screen, swipe upwards or downwards, or tap to switch to the front camera for self-portraits. Face the front camera lens. To take self-portraits with a wide-angle shot of the landscape or people, tap to take a picture.
Page 69 Apps and features Video mode The camera adjusts the shooting options automatically depending on the surroundings. On the shooting modes list, tap VIDEO and tap to record a video. To switch between the front and rear cameras while recording, swipe upwards or •...
Page 70 Apps and features Using the auto framing feature (Changing the shooting angle and zoom by tracking people) You can set the device to change the shooting angle and zoom automatically by recognizing and tracking people while recording videos. On the shooting modes list, tap VIDEO, tap to turn it on, and then record a video.
Page 71 Apps and features Controlling the picture-in-picture window while playing the video If you set the screen to Picture-in-picture view, you can change the size or location of the picture-in-picture window while recording or playing the video. On the preview screen, tap to change the saving option to Save videos in separate files.
Page 72 Apps and features Single take mode Take various pictures and videos with one shot. Your device automatically selects the best shot and creates pictures with filters or videos with certain sections repeated. On the shooting modes list, tap MORE → SINGLE TAKE. to capture the scene you want.
Page 73 Apps and features Portrait mode / Portrait video mode By using Portrait mode or Portrait video mode, you can capture pictures or videos where the background is blurred and the subject stands out clearly. You can also apply a background effect and edit it after taking a picture. On the shooting modes list, tap PORTRAIT or tap MORE →...
Page 74 Apps and features Pro mode / Pro video mode Capture pictures or videos while manually adjusting various shooting options, such as exposure value and ISO value. On the shooting modes list, tap MORE → PRO or PRO VIDEO. Select options and customize the settings, and then tap to take a picture or tap to record a video.
Page 75 Apps and features Separating the focus area and the exposure area You can separate the focus area and the exposure area. Touch the preview screen where you want the focus area to lock and hold until the AF/AE lock frame appears on the screen, separates into AF lock and AE lock frames, then rejoins to the AF/AE lock frame.
Page 76 Apps and features Panorama mode Using panorama mode, take a series of pictures and then stitch them together to create a wide scene. On the shooting modes list, tap MORE → PANORAMA. and move the device slowly in one direction. Keep the image within the frame on the camera’s viewfinder.
Page 77 Apps and features Hyperlapse mode Record scenes, such as passing people or cars, and view them as fast-motion videos. On the shooting modes list, tap MORE → HYPERLAPSE. Tap AUTO and select a frame rate option. If you set the frame rate to AUTO, the device will automatically adjust the frame •...
Page 78 Apps and features Advanced picture options: Select how you want to save picture. • ‒ High efficiency pictures: Take pictures in the High Efficiency Image Format (HEIF). ‒ Pro mode picture format: Select the file format for saving pictures taken in pro mode.
Page 79 Apps and features General Tracking auto-focus: Set the device to track and automatically focus on a selected • subject. When you select a subject on the preview screen, the device will focus on the subject even if the subject is moving or you change the camera’s position. Tracking a subject may fail in the following conditions: The subject is too big or too small.
Page 80 Apps and features Privacy Permissions: Access the permissions required to use the Camera app. • Reset settings: Reset the camera settings. • About Camera: Check the Camera app version and legal information. • Contact us: Ask questions or check out the frequently asked questions. •...
Page 81: Gallery
Apps and features Gallery Introduction Access images and videos stored in your device. You can also manage images and videos by album or create stories. Using Gallery Open the Gallery app. Search for images and videos. More options Sync images and videos.
Page 82 Apps and features Viewing images Open the Gallery app and select an image. To view other files, swipe to the left or right on the screen. More options Bixby Vision View the content on a large screen using the Smart View feature.
Page 83 Apps and features Remastering images You can enhance dull, blurry, and low-resolution images. Open the Gallery app and select an image. → Remaster. You can check the before and after. to save the remastered image. Extracting objects from images Separate an object from the background and extract it. You can copy the extracted image or use it in various ways by saving it as a sticker or an image.
Page 84 Apps and features Viewing videos Open the Gallery app and select a video to play. To view other files, swipe to the left or right on the screen. To use more options during playback, tap → Open in Video player. View the content on a Configure the caption large screen using the...
Page 85 While syncing, pictures and videos you take will also be saved in the cloud. You can access images and videos saved in the cloud in your Gallery app and from other devices. When you connect your Samsung account and Microsoft account, you can set the cloud storage as Microsoft OneDrive.
Page 86: Ar Zone
Apps and features AR Zone Introduction AR Zone provides you AR related features. Choose a feature and capture fun pictures or videos. Launching AR Zone Use the following methods to launch AR Zone: In the Camera app, tap MORE on the shooting modes list and tap AR ZONE. •...
Page 87 You can get your AR emojis on all your devices when you are signed in to the same Samsung account on the devices. On the AR Emoji Studio main screen, tap → Settings and tap the Sync with Samsung Cloud switch to turn it on.
Page 88 Apps and features Creating your contact profile with an AR emoji Use an emoji as your profile picture for your Samsung account and in the Contacts app. You can choose from various poses or create your own expressions. On the AR Emoji Studio main screen, tap Profile and select an emoji.
Page 89 Apps and features AR Emoji Camera Create fun pictures or videos with emojis using various shooting modes. Launch AR Zone and tap AR Emoji Camera. Select the emoji and the mode you want to use. The available modes may vary depending on the emoji you select.
Page 90 The following actions are an example of using your emoji stickers in the Messages app. While composing a message in the Messages app, tap on the Samsung Keyboard. Tap the emoji icon. Select one of your emoji stickers. The emoji sticker will be inserted.
Page 91 Apps and features AR Doodle (Record videos with the AR feature) Record fun videos with virtual handwriting or drawings on people or pets’ (cats and dogs) faces or anywhere else. When the camera recognizes a face or space, the doodles on the face will follow the face as it moves, and the doodles in the space will be fixed in the same place even if the camera moves.
Page 92: Bixby
Press and hold the Side button to launch Bixby. The Bixby intro page will appear. After you select the language to use with Bixby, sign in to your Samsung account, and complete the setup by following the on-screen instructions, the Bixby screen will appear.
Page 93 Apps and features Tap the Respond to my voice switch to turn it on. Follow the on-screen instructions to complete the setup. Now you can say the wake-up phrase and start a conversation. Communicating by typing text If your voice is not recognized because of a noisy environment or if you are in a situation where speaking is difficult, you can communicate with Bixby through text.
Page 94: Bixby Vision
• In the Gallery app, select an image and tap • In the Samsung Internet app, touch and hold an image and tap Search with Bixby • Vision. If you added the Bixby Vision app icon to the Apps screen, open the Bixby Vision app.
Page 95: Multi Window
Apps and features Multi window (Using multiple apps at once) Introduction Run two apps at the same time in split screen view. You can also run multiple apps at the same time in pop-up view. Split screen view Pop-up view Some apps may not support this feature.
Page 96 Apps and features Launching Multi window by swiping the screen You can launch Multi window by swiping the screen. Swipe with two fingers from the bottom of the screen towards the middle of the screen. The screen will change to split screen view. To change to pop-up view, swipe from the top corner towards the middle of the screen.
Page 97 Apps and features Using additional features Using the multi window menus When you tap the multi window handle, the available menus will appear. Multi window handle Split screen view Pop-up view Adjusting the window size Drag the circles between the app windows to adjust the size of the windows. When you drag the circles between the app windows to the edge of the screen, the window will be maximized.
Page 98: Samsung Internet
Apps and features Samsung Internet Browse the internet to search for information and bookmark your favourite webpages to access them conveniently. Open the Internet app. Enter the web address or a keyword, and then tap Go. If the toolbar does not appear, swipe downwards slightly on the screen.
Page 99: Samsung Wallet
Open the Wallet app. Sign in to your Samsung account and read and agree to the terms and conditions. Register your fingerprint and a PIN to use when making payments. This PIN will be used to verify various actions in Samsung Wallet, such as making payments and unlocking the app.
Page 100 Apps and features Registering cards Open the Wallet app and follow the on-screen instructions to complete your card registration. Making payments Drag a card image at the bottom of the screen upwards. Alternatively, open the Wallet app. Then, on the cards list, swipe to the left or right and select a card to use. Scan your fingerprint or enter the payment PIN you set.
Page 101 Apps and features Verifying identity Register your biometric data to Samsung Pass and verify your identity when using services which require your login or personal information. Refer to Samsung Pass more information. Using tickets Add boarding passes and tickets for movies, sports, and more, to access and use them in one place.
Page 102 Apps and features Using a digital key with the NFC feature Touch the NFC antenna area of the phone with the digital key registered to the vehicle’s door. The door will unlock or lock. After you place the phone on the vehicle’s wireless charging pad and the digital key is authenticated, you can start the vehicle using the start button.
Page 103: Samsung Health
Samsung Health helps you manage your wellness and fitness. Set fitness goals, check your progress, and keep track of your overall wellness and fitness. You can also compare your step count records with other Samsung Health users and check out health tips. Visit www.samsung.com/samsung-health...
Page 104: Samsung Notes
Touch and hold a note to delete and tap Delete. Syncing notes You can check and edit notes on all your devices signed in to the same Samsung account. Open the Notes app, tap , and then tap the Sync with Samsung Cloud switch to →...
Page 105 Apps and features Composing notes with handwriting On the note composer screen, tap to draw or write in your own handwriting. You can enter your handwriting in a larger size if you magnify the screen by spreading two fingers on it. Eraser Undo Clean up...
Page 106 Apps and features Using the eraser When you want to erase handwriting from a note, tap and select an area to erase. Alternatively, select an area while pressing and holding the S Pen button. To change the eraser type, tap once more.
Page 107 Apps and features Aligning handwriting or converting to text To straighten your handwriting or drawings horizontally, tap → Align handwriting. To replace your handwriting with the converted text, tap → Convert to text. When the preview screen appears, tap Add to. Note assist features If you want to replace your handwriting with text right away, tap and then write on the...
Page 108 Apps and features Using the easy writing pad On the note composer screen, tap . The input field will be magnified and appear as the easy writing pad. Easy writing Automatically fixing shapes and draw a shape. The shape will be fixed. Recording voice to notes Make a recording of your voice while creating a note, and then the content will be synchronized with the recording.
Page 109: Samsung Members
You can add content, such as a webpage link or an image, to a note. When there is content you want to clip while using the Samsung Internet, Messages, or Gallery app, open the Notes app in the split screen view or in the pop-up view.
Page 110: Samsung Kids
You can configure the settings for Samsung Kids and check the usage history. On the Samsung Kids screen, tap → Parental controls and enter your unlock code. Closing Samsung Kids To close Samsung Kids, tap the Back button ( ) or tap → Close Samsung Kids, and then enter your unlock code.
Page 111: Samsung Global Goals
These goals have the power to end poverty, fight inequality, and stop climate change. With Samsung Global Goals, learn more about the global goals and join the movement for a better future.
Page 112: Galaxy Shop
Apps and features Galaxy Shop Access the Samsung website and check various information related to products. Open the Galaxy Shop app. This app may not be available depending on the carrier or model. Galaxy Wearable Using the Galaxy Wearable app, you can manage your wearable devices. When you connect your phone to the wearable device, you can customize the wearable device’s...
Page 113: Calendar
Apps and features Calendar Manage your schedule by entering upcoming events in your planner. Creating events Open the Calendar app and tap or double tap a date. If the date already has saved events or tasks in it, tap the date and tap Enter event details and tap Save.
Page 114: Reminder (Receiving Notifications For To-Do Items)
Apps and features Reminder (Receiving notifications for to-do items) Register to-do items as reminders and receive notifications according to the condition you set. To receive more accurate notifications, connect to a Wi-Fi or mobile network. • To use location reminders, the GPS feature must be turned on. Location •...
Page 115: Voice Recorder
Apps and features Voice Recorder Record or play voice recordings. Open the Voice Recorder app. to start recording. Speak into the microphone. to pause recording. • While making a voice recording, tap to insert a bookmark. • to finish recording. Enter a file name and tap Save.
Page 116 Apps and features Playing selected voice recordings When you review interview recordings, you can mute or unmute certain sound sources in the recording. Select a voice recording made in interview mode. To mute certain sound sources, tap for the corresponding direction that sound is to be muted.
Page 117: My Files
Apps and features My Files (Checking and managing files) Access and manage various files stored in the device. Open the My Files app. To check for unnecessary data and free up the device’s storage, tap Manage storage. To search for files or folders, tap Clock Set alarms, check the current time in many cities around the world, time an event, or set a specific duration.
Page 118: Gaming Hub
Apps and features Gaming Hub Gaming Hub gathers your games downloaded from Play Store and Galaxy Store into one place. Open the Gaming Hub app and select the game you want. Games downloaded from Play Store and Galaxy Store will be automatically shown on the Gaming Hub screen.
Page 119: Game Booster
Apps and features Game Booster (Configuring your gaming environment) You can play games in an optimized environment with Game Booster. You can use Game Booster while playing games. To open the Game Booster panel while playing games, tap on the navigation bar. If the navigation bar is hidden, drag upwards from the bottom of the screen to show it.
Page 120: Smartthings
The devices you can connect may vary depending on the region. Available • features may differ depending on the connected device. Connected devices’ own problems or defects are not covered by the Samsung • warranty. When problems or defects occur on the connected devices, contact the...
Page 121: Sharing Content
Apps and features Sharing content Share content by using various sharing options. The following actions are an example of sharing images. Open the Gallery app and select an image. and select a sharing method you want. You may incur additional charges when sharing files through the mobile network. Quick Share Sharing content with nearby devices Share content with nearby devices through Wi-Fi Direct, Bluetooth, or a QR code.
Page 122: Music Share
Select an option. No one: Do not allow others to find your phone. Only other devices signed in to the • same Samsung account can find your phone. Contacts only: Share with people saved in your contacts. • Everyone: Allow any nearby devices to share with your phone.
Page 123 Apps and features On your friend’s phone, select your speaker from the list of Bluetooth devices. On your phone, accept the connection request. Your speaker will be shared. When you play music through your friend’s phone, the music playing through your phone will be paused.
Page 124: Smart View
Apps and features Smart View (Mirroring on a TV screen) View your phone’s displayed content on a large screen by connecting your phone to a screen mirroring-enabled TV or monitor. Open the notification panel, swipe downwards, and then tap Smart View. Select a device to mirror your phone’s screen.
Page 125: Link To Windows
Apps and features Link to Windows (Using the device through a computer connection) Access and use the mobile device’s data, such as apps or pictures, on a Windows computer. It is recommended to use the latest version of Windows and the Phone Link app •...
Page 126: Samsung Dex
Introduction Using Samsung DeX, you can use your mobile device like a computer by connecting the mobile device to an external display, such as a TV or monitor. While using Samsung DeX, you can simultaneously use your mobile device. Connecting devices and starting Samsung DeX...
Page 127 HDMI adapter (USB Type-C to HDMI) Connecting to a TV wirelessly You can use Samsung DeX by connecting your mobile device to a TV wirelessly. On your mobile device, open the notification panel, swipe downwards, and then tap (DeX). Select a TV from the detected devices list and tap Start now.
Page 128 You can set the mouse pointer to flow from the external display to the mobile • device’s screen. Open Settings, select Samsung DeX → Mouse and trackpad, and then select the Flow pointer to phone screen switch to turn it on.
Page 129 Apps button Status bar Notifications The Samsung DeX screen layout may differ depending on the connected device. • When starting or ending Samsung DeX, running apps may be closed. • Some apps or features may not be available when using Samsung DeX.
Page 130 For example, while watching a video on the connected TV or monitor, you can chat with a friend on a messenger app. On the connected TV or monitor, open an app to run on the Samsung DeX screen. Then, open another app on your mobile device.
Page 131: Google Apps
Apps and features Google apps Google provides entertainment, social network, and business apps. You may require a Google Account to access some apps. To check out more app information, access each app’s help menu. Chrome: Search for information and browse webpages. •...
Page 132: Settings
To search for settings by entering keywords, tap . You can also search for settings by selecting a tag under Suggestions. Samsung account Sign in to your Samsung account and manage it. On the Settings screen, tap Samsung account. Connections Options Change settings for various connections, such as the Wi-Fi feature and Bluetooth.
Page 133 Settings Ultra-wideband (UWB): Turn on the UWB feature. • Flight mode: Set the device to turn off all wireless functions on your device. You can • use only non-network services. Follow the regulations provided by the airline and the instructions of aircraft personnel.
Page 134: Wi-Fi
Settings Wi-Fi Turn on the Wi-Fi feature to connect to a Wi-Fi network and access the internet or other network devices. Connecting to a Wi-Fi network On the Settings screen, tap Connections → Wi-Fi and tap the switch to turn it on. Select a network from the Wi-Fi networks list.
Page 135: Bluetooth
Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices. Precautions for using Bluetooth Samsung is not responsible for the loss, interception, or misuse of data sent or • received through Bluetooth. Always ensure that you share and receive data with devices that are trusted and •...
Page 136 Settings Pairing with other Bluetooth devices On the Settings screen, tap Connections → Bluetooth and tap the switch to turn it on. The detected devices will be listed. Select a device to pair with. If the device you want to pair with is not on the list, set the device to enter Bluetooth pairing mode.
Page 137: Nfc And Contactless Payments
Settings NFC and contactless payments You can use your phone to read near field communications tags (NFC) that contain information about products. You can also use this feature to make payments after downloading the required apps. The device contains a built-in NFC antenna. Handle the device carefully to avoid damaging the NFC antenna.
Page 138: Data Saver
Settings Data saver Reduce your data usage by preventing some apps running in the background from sending or receiving data. On the Settings screen, tap Connections → Data usage → Data saver and tap the switch to turn it on. When the data saver feature is turned on, the icon will appear on the status bar.
Page 139: Mobile Hotspot
Advanced, and then tap the Hidden network switch to turn it off. If you turn on the Auto Hotspot feature, you can share your phone’s mobile data • connection with other devices signed in to your Samsung account. More connection settings Customize settings to control other connection features.
Page 140 Settings Printing Configure settings for printer plug-ins installed on the device. You can connect the device to a printer through Wi-Fi or Wi-Fi Direct, and print images or documents. Some printers may not be compatible with the device. Adding printer plug-ins Add printer plug-ins for printers you want to connect the device to.
Page 141: Connected Devices
• when you make or answer a call, play media, and more. You can use this feature only when you signed in to the same Samsung account on the other device and you are wearing your Galaxy Buds. Call & text on other devices: Connect your tablet and phone to use calling and •...
Page 142: Modes And Routines
Settings SmartThings: Control and manage smart appliances and Internet of Things (IoT) • products. Refer to SmartThings for more information. Android Auto: Connect your device to a vehicle and control some of your device’s • features on the vehicle’s display. Modes and Routines Introduction Select a mode based on your current activity or location, or add your repeated usage...
Page 143: Using Routines
Settings Using routines Adding routines On the Settings screen, tap Modes and Routines → Routines. and select a routine you want or tap to add your own routines. If you want to set the routine’s running condition to manual, tap Start manually. This option will appear only when there are no running conditions set.
Page 144: Sound Quality And Effects
Settings Notification sound: Change the notification sound. • System sound: Change the sound to use for certain actions, such as charging the • device. Volume: Adjust the device’s volume level. • Call vibration: Change the call vibration settings. • Notification vibration: Change the notification vibration settings. •...
Page 145: Separate App Sound
Settings Separate app sound Set the device to play media sound from a specific app on a connected Bluetooth speaker or headset. For example, you can listen to the Navigation app through your device’s speaker while listening to playback from the Music app through a vehicle’s Bluetooth speaker. On the Settings screen, tap Sounds and vibration →...
Page 146: Display
Settings Display Options Change the display and the Home screen settings. On the Settings screen, tap Display. Light / Dark: Turn Dark mode on or off. • Dark mode settings: Reduce eye strain by applying the dark theme when using the •...
Page 147: Motion Smoothness
Settings Full screen apps: Select apps to use with the full screen aspect ratio. • Camera cutout: Set the device to hide the front camera from the screen. • Screen timeout: Set the length of time the device waits before turning off the •...
Page 148: Changing The Screen Mode Or Adjusting The Display Colour
Settings Changing the screen mode or adjusting the display colour Change the screen mode or adjust the display colour to your preference. Changing the screen mode On the Settings screen, tap Display → Screen mode and select a mode you want. Vivid: This optimizes the colour range, saturation, and sharpness of your display.
Page 149: Battery
Settings Battery Check the remaining battery power and time to use the device. For devices with low battery levels, conserve battery power by turning on power saving features. On the Settings screen, tap Battery. Power saving: Turn on power saving mode to extend the battery’s usage time. •...
Page 150: Home Screen
Settings Home screen Configure settings for the Home screen, such as the screen layout. On the Settings screen, tap Home screen. Lock screen and AOD Options Change the settings for the locked screen and the Always On Display. On the Settings screen, tap Lock screen and AOD. Screen lock type: Change the screen lock method.
Page 151: Extend Unlock
Settings Extend Unlock When you unlock the device it will remain unlocked when trusted locations or devices are detected. For example, if you have set your home as a trusted location, when you get home and unlock your device it will detect the location and automatically remain unlocked. On the Settings screen, tap Lock screen and AOD →...
Page 152: Security And Privacy
More security settings: Configure additional security settings. Refer to Secure • Folder, Secure Wi-Fi, and Samsung Pass for more information. Permissions used in last 24 hours: Check the app or feature’s permission usage • history. Permission manager: Allow or disallow apps to access features or data on your •...
Page 153: Face Recognition
Settings Additional privacy controls: Control access to features such as the microphone and • clipboard. More privacy settings: Configure additional privacy settings. • Some features may not be available depending on the carrier or model. Face recognition You can set the device to unlock the screen by recognizing your face. If you use your face as a screen lock method, your face cannot be used to unlock •...
Page 154 Settings Registering your face For better face registration, register your face indoors and out of direct sunlight. On the Settings screen, tap Security and privacy → Biometrics → Face recognition. Read the on-screen instructions and tap Continue. Set a screen lock method. Position your face inside the frame on the screen.
Page 155: Fingerprint Recognition
If your pattern, PIN, or password is forgotten, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.
Page 156 Settings Your device has a built-in fingerprint recognition sensor at the bottom centre of the • screen. Ensure that the screen protector or the screen on the fingerprint recognition sensor area is not scratched or damaged by objects, such as coins, keys, pens, and necklaces.
Page 157: Secure Folder
Samsung account appears, tap Turn on. If you have forgotten the lock type, you can reset it using your Samsung account. If you do not turn on this feature, you cannot reset the lock type when you have forgotten it.
Page 158 Settings Setting an auto lock condition for Secure Folder Open the Secure Folder app and tap → Settings → Auto lock Secure Folder. Select a lock option. To manually lock your Secure Folder, tap → Lock and exit. Moving content to Secure Folder Move content, such as pictures and videos, to Secure Folder.
Page 159 Settings Adding accounts Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure Folder. Open the Secure Folder app and tap → Settings → Manage accounts → Add account. Select an account service. Follow the on-screen instructions to complete the account setup.
Page 160: Secure Wi-Fi
On the Settings screen, tap Security and privacy → More security settings → Secure Wi-Fi. Tap Protection plan → Upgrade and select the plan you want. For certain protection plans, you can transfer the protection plan to another device signed in to your Samsung account. Follow the on-screen instructions to complete the purchase.
Page 161: Samsung Pass
Using Samsung Pass to sign in to websites You can use Samsung Pass to sign in to websites that support ID and password autofill. On the sign-in page of the website, enter your ID and password, and then tap the website’s sign-in button.
Page 162 Now you can sign in with the passkey saved in Samsung Pass. Managing sign-in information Check out the list of websites and apps you have set to use Samsung Pass and manage your sign-in information. On the Samsung Pass main screen, tap Apps/websites and select a website or app from the list.
Page 163 When using websites or apps that support Samsung Pass, you can sign in with Samsung Pass. To check out the list of websites and apps that support Samsung Pass, on the Samsung Pass main screen, tap → Settings → Partners. If there are no websites or apps that support Samsung Pass, Partners will not appear.
Page 164: Location
Settings Location Change settings for location information permissions. On the Settings screen, tap Location. App permissions: Check the list of apps that have permission to access the device’s • location and edit the permission settings. Location services: Set the device to use the Wi-Fi or Bluetooth feature to increase •...
Page 165: Accounts And Backup
Accounts and backup Options Sync, back up, or restore your device’s data using Samsung Cloud. You can also sign in to accounts, such as your Samsung account or Google Account, or transfer data to or from other devices through Smart Switch.
Page 166: Google
Settings screen, tap Accounts and backup and tap Back up data under Samsung Cloud. To check the backup data for other devices in your Samsung Cloud, on the • Settings screen, tap Accounts and backup → Restore data, and then select a device you want.
Page 167 Settings Smart suggestions: Set the device to analyze key information in the selected text or • received message, such as events and addresses, and suggest that they be added as events to the calendar or to use related apps. You can also get suggestions for useful actions or text to enter based on your app usage history.
Page 168: Advanced Intelligence
Photo Editor: Edit images by moving, removing, or resizing people or objects in them • and then generate a new background to fill in any missing pieces. Samsung Internet: Get simple summaries of webpage text along with full • translations.
Page 169: Video Call Effects
Settings Mute with gestures: Set the device to mute certain sounds by using motions or • gestures. Palm swipe to capture: Set the device to capture a screenshot when you swipe • your hand to the left or right across the screen. You can check the captured images in Gallery.
Page 170: Dual Messenger
Settings Dual Messenger Install a second copy of a messenger app and use two separate accounts for the same app. On the Settings screen, tap Advanced features → Dual Messenger. Supported apps will appear. Tap the switch of an app to install the second app. The second app will be installed.
Page 171: Digital Wellbeing And Parental Controls
Settings Digital Wellbeing and parental controls Check the history of your device usage and use features to prevent your device from interfering with your life. You can also set up parental controls for your children and manage their digital use. On the Settings screen, tap Digital Wellbeing and parental controls.
Page 172: Apps
The available capacity may change when you update the device. You can check the available capacity of the internal storage in the • Specification section for your device on the Samsung website. Memory: Check memory usage or tap Clean now to free up memory by stopping •...
Page 173: General Management
If the battery becomes fully discharged, the time and date are reset. Samsung Keyboard settings: Change the settings for the Samsung Keyboard. • Keyboard list and default: Select a keyboard to use by default and change the •...
Page 174: Accessibility
Settings Adding device languages You can add languages to use on your device. On the Settings screen, tap General management → Language → Add language. To check out all the languages that can be added, tap → All languages. Select a language to add. To set the selected language as the default language, tap Set as default.
Page 175: Software Update
Settings Software update Update your device’s software through the firmware over-the-air (FOTA) service. You can also schedule software updates. On the Settings screen, tap Software update. Download and install: Check for and install updates manually. • Auto download over Wi-Fi: Set the device to download updates automatically when •...
Page 176: Usage Notices
Apps related to the content may not work properly depending on the device’s specifications and the environment that it is used in. Samsung is not liable for performance issues caused by apps supplied by providers • other than Samsung.
Page 177 Usage notices You can see the screen clearly even in strong outdoor sunlight by automatically • adjusting the contrast range based on the surrounding environment. Because of the nature of the product, displaying fixed graphics for extended periods may result in afterimages (screen burn-in) or ghosting.
Page 178: Notes On Package Contents And Accessories
Appearances and specifications are subject to change without prior notice. • You can purchase additional accessories from your local Samsung retailer. Make sure • they are compatible with the device before purchase. Use Samsung-approved accessories. Using unapproved accessories may cause •...
Page 179: Maintaining Water And Dust Resistance
The device can be damaged if an accessory or charger is connected when the multipurpose jack is not yet dry. The water and dust resistance of your Samsung Galaxy device is not permanent and may diminish over time because of normal wear and tear.
Page 180: Device Overheating Situations And Solutions
If the lower part of the device overheats, it could be because the connected • USB cable is damaged. Replace the damaged USB cable with a new Samsung- approved one. When using a wireless charger, do not place foreign materials, such as metal •...
Page 181 Decrease the screen brightness. • If the device overheats or feels hot for a prolonged period, do not use it for a • while. If the device continues to overheat, contact a Samsung Service Centre or an authorized service centre.
Page 182 Usage notices Precautions for device overheating If you begin to feel uncomfortable because of the device overheating, stop using the device. When the device heats up, the features and performance may be limited or the device may turn off to cool down. The feature is only available on supported models. If the device overheats, the screen brightness, the screen refresh rate, and the •...
Page 183 Usage notices Precautions for operating environment Your device may heat up because of the environment in the following conditions. Use caution to avoid shortening the battery’s lifespan, damaging the device, or causing a fire. Do not store your device in very cold or very hot temperatures. •...
Page 184: Appendix
Appendix Accessibility About Accessibility Improve accessibility with features that make the device easier to use for users who have impaired vision, hearing, and reduced dexterity. Open Settings and tap Accessibility. To check recommended features and the accessibility features you are using, tap Recommended for you. To turn off the features in use, tap Turn off.
Page 185 Appendix Using the high contrast keyboard Change the colours of the Samsung Keyboard to increase the contrast between the text and the background. Open Settings, tap Accessibility → Vision enhancements, and then tap the High contrast keyboard switch to turn it on.
Page 186 Appendix Reducing screen motion effects Reduce animation effects if you are sensitive to animations or screen movement. Open Settings, tap Accessibility → Vision enhancements, and then tap the Reduce animations switch to turn it on. Reducing transparency and blur effects Reduce the transparency and blur effects to make the content on the screen more visible.
Page 187 Appendix You can magnify wherever you want on the screen using the magnifier window. To move the magnifier, drag the edge of the magnifier frame. To explore the screen, drag two fingers across the magnified screen. To adjust zoom ratio, pinch two fingers on the magnified screen or spread them apart. When you magnify the entire screen, the keyboard and navigation bar on the •...
Page 188 Appendix Speak keyboard input aloud Set the device to read aloud what you enter on the keyboard. Open Settings, tap Accessibility → Vision enhancements → Speak keyboard input aloud, tap the switch to turn it on, and then select an option. Using audio description Set the device to play the audio description when playing a video that provides audio descriptions.
Page 189 Appendix Adding voice recordings to voice labels You can use voice labels to distinguish objects of similar shape by attaching labels to them. You can record and assign a voice recording to an NFC-enabled voice label. The voice recording is played back when you place your device near the label. Turn on the NFC feature before using this feature.
Page 190 Appendix Using the reading menu While you are using TalkBack, swipe to the left or right with three fingers. The reading menu will appear and the device will read the options aloud. Swipe to the left or right with three fingers to scroll through the options. When you hear the option you want, swipe upwards or downwards to use the option or adjust the settings for the option.
Page 191 Appendix Braille display: Connect a braille keyboard and change the settings. • Tutorial and help: Learn how to use TalkBack. • Advanced settings: Configure advanced settings for TalkBack. • Open TalkBack in the Galaxy Store: Open TalkBack from the Galaxy Store and check •...
Page 192 Appendix Caption settings Open Settings, tap Accessibility → Hearing enhancements → Caption preference, and then tap the Show captions switch to turn it on. Select an option for configuring the caption settings. Hearing aid support Set the device to enhance the sound quality to work better with hearing aids. Open Settings, tap Accessibility →...
Page 193 Appendix Adapt sound Optimize the sound setting to find the best sound quality and use it for calls or media playback. Open Settings, tap Accessibility → Hearing enhancements → Adapt sound, tap the switch to turn it on, and then optimize the sound setting. Turning off all sounds Set the device to mute all device sounds, such as media sounds, and the caller’s voice during a call.
Page 194 Appendix Interaction and dexterity Universal switch You can control the screen by connecting an external switch or by using head movements and face gestures. Open Settings and tap Accessibility → Interaction and dexterity → Universal switch. Read the on-screen instructions and tap Done. Tap the switch to turn it on.
Page 195 Appendix Accessing assistive menus The assistive shortcut icon appears as a floating icon for access to the assistive menus from any screen. When you tap the assistive shortcut icon, the icon expands slightly and the assistive menus appear on the icon. Tap the left or right arrow, or swipe to the left or right, to select other menus.
Page 196 Appendix Adjust the size of the frame or draw a line around an area that you want to restrict. Tap Done. The device displays the restricted area. The restricted area will not react when you touch it and the device’s buttons will be blocked. However, you can unblock functions for the Side button, Volume button, and keyboard in interaction control mode.
Page 197 Appendix Auto action after pointer stops Set the device to select an item automatically when you place the mouse pointer over the item. You can also assign actions to use when you move the pointer to a corner of the screen.
Page 198 Appendix Advanced settings Launching accessibility features directly Set to open the accessibility features directly. Open Settings and tap Accessibility → Advanced settings. Tap Accessibility button → Select actions, or select Side and Volume up buttons or Volume up and down buttons, and then tick the accessibility features you want to use.
Page 199: Troubleshooting
Before contacting a Samsung Service Centre or an authorized service centre, please attempt the following solutions. Some situations may not apply to your device. You can also use Samsung Members to solve any problems you encounter while using your device.
Page 200 Restart your device to clear any temporary software problems. • Ensure that your device software is updated to the latest version. • If the screen is scratched or damaged, visit a Samsung Service Centre or an • authorized service centre. Your device freezes or encounters a fatal problem Try the following solutions.
Page 201 The battery does not charge properly (For Samsung-approved chargers) Ensure that the charger is connected properly. • Visit a Samsung Service Centre or an authorized service centre and have the battery • replaced.
Page 202 • If you are still having trouble with the camera app after trying these tips, contact a Samsung Service Centre or an authorized service centre. Picture quality is poorer than the preview The quality of your pictures may vary, depending on the surroundings and the •...
Page 203 Bluetooth settings → Reset settings to reset network settings. You may lose registered information when performing the reset. If these tips do not solve the problem, contact a Samsung Service Centre or an authorized service centre. A connection is not made when you connect the device to a computer Ensure that the USB cable you are using is compatible with your device.
Page 204: Removing The Battery
Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is damaged or lost. Samsung is not responsible for the loss of data stored in the device.
Page 205: Health And Safety
Use only a Samsung-approved battery and charger specifically designed for your • device. An incompatible battery or charger can cause serious injuries or damage to your device. Samsung cannot be responsible for the user’s safety when using accessories or • supplies that are not approved by Samsung.
Page 206 Health and Safety Do not carry your device in your back pockets or on your waist The device may be damaged, explode, or result in a fire if too much pressure is • applied to it. You may be injured if you are bumped or fall. •...
Page 207 Health and Safety When using the wireless charger, do not place foreign materials, such as metal objects, magnets, and magnetic stripe cards, between the device and the wireless charger The device may not charge properly or may overheat. Do not bite or suck the device or the battery Doing so may damage the device or result in an explosion or fire.
Page 208 If you notice strange smells or sounds coming from your device or the battery, or if you see smoke or liquids leaking from the device or battery, stop using the device immediately and take it to a Samsung Service Centre Failure to do so may result in fire or explosion.
Page 209 Health and Safety Suspend use in heavy traffic or hazardous weather conditions. Rain, sleet, snow, ice, • and heavy traffic can be hazardous. Do not take notes or look up phone numbers. Jotting down a “to do” list or flipping •...
Page 210 Health and Safety Do not store your device near magnetic fields Your device may malfunction or the battery may discharge from exposure to • magnetic fields. Magnetic stripe cards, including credit cards, phone cards, passbooks, and boarding • passes, may be damaged by magnetic fields. Prolonged exposure of your skin to an overheated device may cause low temperature burn symptoms, such as red spots and pigmentation Do not use your device with the back cover removed...
Page 211 Broken glass or acrylic could cause injury to your hands and face. Take the device to a • Samsung Service Centre to have it repaired. Install mobile devices and equipment with caution Ensure that any mobile devices or related equipment installed in your vehicle are •...
Page 212 Any changes or modifications to your device can void your manufacturer’s warranty. • If your device needs servicing, take your device to a Samsung Service Centre. Do not disassemble or puncture the battery, as this can cause explosion or fire.
Page 213 Before travelling in remote or undeveloped areas, plan an alternative method of contacting emergency services personnel. Protect your personal data and prevent leakage or misuse of sensitive information While using your device, be sure to back up important data. Samsung is not • responsible for the loss of any data.
Page 214 Health and Safety Malware and viruses To protect your device from malware and viruses, follow these usage tips. Failure to do so may result in damages or loss of data that may not be covered by the warranty service Do not download unknown applications. •...
Page 215 Health and Safety Specific Absorption Rates (SAR) for Wireless Devices The SAR is a value that corresponds to the relative amount of RF energy absorbed by the user of a wireless device. The SAR value of a device is the result of an extensive testing, measuring and calculation process.
Page 216 Health and Safety Correct disposal of this product (Waste Electrical & Electronic Equipment) This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g., charger, headset, USB cable) should not be disposed of with other household waste. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of...
Page 217 SERVICE BY YOU OR ANY THIRD PARTY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.” Third party services may be terminated or interrupted at any time, and Samsung makes no representation or warranty that any content or service will remain available for any period of time.
Page 218 Health and Safety Technical requirements for Wi-Fi operation in the 5 GHz band Wi-Fi access points that are capable of allowing your device to operate in the 5.15 - 5.25 GHz band are optimized for indoor use only. If your Wi-Fi network is capable of operating in this mode, please restrict your Wi-Fi use to indoors to not violate federal regulations to protect mobile satellite services.
Page 219 No part of this guide may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in any information storage and retrieval system. Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung • Electronics Co., Ltd. ®...

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