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THE ASSURE
USER GUIDE

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Summary of Contents for Lifeline ASSURE

  • Page 1 THE ASSURE USER GUIDE...
  • Page 2 THANK YOU FOR CHOOSING LIFELINE! The Assure system is all you need to use the Lifeline medical alert service. Follow the instructions to set up and activate your Assure system. Please complete your Lifeline Care Plan Agreement and return in the postage-paid envelope.
  • Page 3: What's Included

    WHAT'S INCLUDED COMMUNICATOR MICROPHONE ON/OFF BUTTON (BACK) CELLULAR POWER SPEAKER (BOTTOM) POWER CORD PERSONAL HELP BUTTONS NECK WRIST OPTIONAL BUTTON BUTTON FALL DETECTION PENDANT...
  • Page 4: Setting Up Your System

    SETTING UP YOUR SYSTEM Set up your communicator in a centrally located place in your home. This allows the two-way communication between you and the operator to work most effectively. Plug the power cube into an electrical outlet that is not controlled by a light switch.
  • Page 5: Using Your System

    USING YOUR SYSTEM PLACING AN EMERGENCY CALL In the event of an emergency, press your wearable help button or the HELP bar on your communicator. The operator will speak to you through the communicator’s speaker and ask if you need help. If you cannot communicate with the emergency response center, help will be dispatched to the address on file.
  • Page 6: Fall Detection

    FALL DETECTION OPTIONAL FALL DETECTION PENDANT Your button is shipped in sleep mode. To activate, stay close to your base unit and: Press and hold the button until the lights on BUTTON LIGHT OFF: In standby mode the button flash. Test the fall button by pressing the button and initiating a call to the emergency response center.
  • Page 7 FALL DETECTION FALL DETECTION – HOW IT WORKS Fall Detection only takes a few seconds to interpret the movement and determine if an actual fall has occurred. If a fall is determined, the device will send a signal which will initiate a call to the emergency response center.
  • Page 8: Led Overview

    LED OVERVIEW MICROPHONE ON/OFF BUTTON (BACK) CELLULAR POWER SPEAKER POWER CORD (BOTTOM) Status Light What It Means What to Do Help Bar Alarm activated. Wait for an operator. Blinking System is calling emergency response center. Power LED No AC power. Check the power source to make Solid Red Running on battery...
  • Page 9 TIPS AND REMINDERS • Your system requires adequate power and cellular signal to make an emergency call. • Your buttons are water-resistant and can be worn in the shower. • Lanyards are designed to break away under certain conditions. However, any cord worn around the neck can pose a risk of strangulation, including the possibility of serious injury or death.
  • Page 10 PLEASE NOTIFY US if there are any changes to your address, phone number or emergency contacts.
  • Page 12 QUESTIONS? Call us toll free 1-800-684-3102 300005427652-Assure-UG-LL Rev. A...

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