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Troubleshooting
Problem
Wi-Fi does not work
(Wi-Fi models only).
If a problem persists, contact a local Samsung service centre.
Information codes
If the washing machine fails to operate, you may see an information code on the screen.
Check the table below and try the suggestions.
Problem
4C
4C2
46 English
WW80J7260GW_03508C-01-EN.indd 46
• Make sure the Internet connection to your house is properly
established.
• Make sure the router turns on and operates normally.
• Make sure you have installed the latest version of the Smart
Control App.
Water is not supplied.
• Make sure the water taps are open.
• Make sure the water hoses are not clogged.
• Make sure the water taps are not frozen.
• Make sure the washing machine is operating with sufficient
water pressure.
• Make sure that the cold water tap and the hot water tap are
properly connected.
• Clean the mesh filter as it may be clogged.
When the washer displays the "4C" code, the washer do
draining for 3 minutes. During this time, the Power button is
inoperative.
• Make sure the cold water supply hose is firmly connected to
the cold water tap. If it is connected to the hot water tap, the
laundry may be deformed with some cycles.
Action
Action
2016/2/19 16:55:40
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