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Fault
"E:30 / -10" and/or
"E:35 / -10"
Cause and troubleshooting
The water inlet hose is kinked or jammed.
Ensure that the water inlet hose is not kinked or
▶
jammed.
Water level measurement system is defective.
Note: With the error message, the appliance starts a
draining process.
First wait approx. 5 minutes until the drain process
1.
ends.
To reset the error message, switch the appliance
2.
off.
Switch the appliance back on.
3.
If the error message is displayed again, call cus-
4.
tomer service.
→ "Customer Service", Page 60
There is water in the base trough.
Turn off the water tap.
▶
Call the after-sales service.
▶
→ "Customer Service", Page 60
The appliance is leaking.
Turn off the water tap.
▶
Call the after-sales service.
▶
→ "Customer Service", Page 60
The detergent drawer has not been pushed in fully.
Push in the detergent drawer until the symbol goes
▶
out.
The pump unit is not inserted.
Insert the pump unit into the detergent drawer.
1.
→ "Cleaning the detergent drawer", Page 42
Push in the detergent drawer until the symbol goes
2.
out.
Detergent dosage is too high.
Immediate measure: Mix one tablespoon of fabric
▶
softener with 0.5 litres of water and pour the mix-
ture into the compartment for manual dosing (not
for outdoor clothing, sportswear or items stuffed
with down).
If intelligent dosing is activated, reduce the basic
▶
dosage → Page 37.
If you dose manually, reduce the amount of deter-
▶
gent for the next washing cycle with the same load.
Troubleshooting en
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