1. Manuals
  2. Brands
  3. Hasler Manuals
  4. Postal Equipment
  5. HJ980
  6. Operating manual

Hasler HJ980 Operating Manual

Addressing system
Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
Operating Guide
Mailing Systems
HASLER
And Solutions
®
America's better choice
HJ980 Addressing System
An ISO 9001 Quality System
Certified company

Advertisement

Table of Contents
loading

Related Manuals for Hasler HJ980

Summary of Contents for Hasler HJ980

  • Page 1 Operating Guide Mailing Systems HASLER And Solutions ® America’s better choice HJ980 Addressing System An ISO 9001 Quality System Certified company...

  • Page 2: Table Of Contents

    TABLE OF CONTENTS Table of Contents Section Page # SECTION 1 – GETTING ACQUAINTED ________________________________________________ 5 ________________________________________________________________ 5 AFETY RECAUTIONS ________________________________________________________________5 ACKAGING HIPPING _________________________________________________________________________5 ONTENTS ______________________________________________________________5 YSTEM EQUIREMENTS ____________________________________________________________________6 PERATOR ________________________________________________________________________7 _______________________________________________________________8 RINT ARRIAGE ____________________________________________________________________9 ONTROL ANEL SECTION 2 – PRINTER INSTALLATION AND SETUP __________________________________ 11 ________________________________________________________________ 11 HOOSE A OCATION...
  • Page 3 RINTER ISPLAY ESSAGES APPENDIX A – HJ980 SPECIFICATIONS______________________________________________ 45 APPENDIX B – SUPPLIES, SERVICE AND SUPPORT __________________________________46 Limitations of this document: The information presented herein is subject to change. 10/14/2009 Neopost USA Inc. assumes no liability whatsoever for any losses or damages resulting from use of this information. © 2009 Neopost USA Inc. All rights reserved.

  • Page 4: Section 1 - Getting Acquainted

    Section 1 – Getting Acquainted Safety Precautions THIS EQUIPMENT PRESENTS NO PROBLEM WHEN USED PROPERLY. HOWEVER, CERTAIN SAFETY RULES SHOULD BE OBSERVED WHEN OPERATING THE PRINTER. BEFORE USING THE PRINTER, YOU SHOULD READ THIS MANUAL CAREFULLY AND FOLLOW THE RECOMMENDED PROCEDURES, SAFETY WARNINGS, AND INSTRUCTIONS: Keep hands, hair, and clothing clear of rollers and other moving parts.

  • Page 5: Packaging/Shipping

    SECTION 1 GETTING ACQUAINTED Packaging/Shipping The printer is shipped in appropriate packaging so that, under normal shipping conditions, it reaches its destination without damage. NOTICE: Report damage to the carrier. The carrier is liable for any damage during transport. Transport and storage should take place under normal conditions, i.e.

  • Page 6: Operator View

    SECTION 1 GETTING ACQUAINTED Operator View Figure 2 MEDIA THICKNESS ADJUSTMENT DIAL– The dial on the left side of the control panel is used to adjust the height of the print heads to compensate for different media thickness. VACUUM TRANSPOT BELT – Transports the media to the printheads. This belt position is stationary.

  • Page 7: Rear View

    SECTION 1 GETTING ACQUAINTED Rear View Figure 3 USB PORT – Connects the printer to the USB port of your computer. PARALLEL PORT – Connects the printer to the Centronics Parallel port of your computer. FEEDER INTERFACE CONNECTOR – Allows connection to an optional feeder, so the printer can stop/start the feeder appropriately.

  • Page 8: Print Carriage View

    PRINT UNITS –Hold the inkjet cartridges. Used to adjust the vertical print position. The HJ980 contains 3 Print Units; one capable of holding a single cartridge, one is capable of holding 2 ink cartridges and one capable of holding 3 ink cartridges (6 ink cartridges, for a total of 3”...

  • Page 9: Control Panel

    SECTION 1 GETTING ACQUAINTED Control Panel Figure 5 MEDIA THICKNESS ADJUSTMENT DIAL– The dial on the left side of the control panel is used to adjust the height of the print heads to compensate for different media thickness. ON LINE key – This key is used to put the printer on/off line. LED “slow flash”...
  • Page 10 SECTION 1 GETTING ACQUAINTED Notes © 2009 Neopost USA Inc. All rights reserved.

  • Page 11: Section 2 - Printer Installation And Setup

    SECTION 2 PRINTER INSTALLATION AND SETUP Section 2 – Printer Installation and Setup Before using the printer, the following must be done: • Choose a location for the printer and optional feeder • Connect power to the printer • Connect the appropriate feeder interface cable between the printer and feeder •...

  • Page 12: Connecting The Optional Feeder To The Printer

    PRINTER INTALLATION AND SETUP Connecting the Optional Feeder to the Printer A number of different feeder models can be used with the HJ980. Note: Please refer to the operations manual provided with your feeder for feeder setup instructions. A Feeder Interface Cable must be attached between the printer and feeder, as shown in Figure 9, so that the printer can stop/start the feeder appropriately.

  • Page 13: Nstalling The Nk Artridges

    PRINTER INSTALLATION AND SETUP Installing the Ink Cartridges The HJ980 can accommodate six inkjet cartridges. Inkjet cartridges are installed as follows: Remove the inkjet cartridge from its packaging, taking care not to touch the copper contacts or the nozzle plate. Remove the protective tape from the inkjet cartridge.

  • Page 14: Setting Up The Transport System

    SECTION 2 PRINTER INSTALLATION AND SETUP Setting Up the Transport System Media Side Guide and Transport Belt Adjustment 1. Loosen the Side Guide Securing Knobs and slide the Media Side Guides [1] apart, as shown in Figure 12 It is not necessary to move the Media Hold Down Strap [2]. Figure 12 Reposition the Outer Transport Belts as shown in Figure 13, so they accommodate the width of your media.
  • Page 15 SECTION 2 PRINTER INSTALLATION AND SETUP IMPORTANT! The two Outer Transport Belts should be adjusted so they ride over the bottom lip of the Media Side Guides and are positioned very close the Media Side Guides, but not rubbing against them, as shown in Figure 17.

  • Page 16: Media Thickness Adjustment

    SECTION 2 PRINTER INSTALLATION AND SETUP Media Thickness Adjustment The printhead carriage height must be set to accommodate the thickness of the media you will be feeding. This printer incorporates a servo motor to control the height of the carriage. 1.

  • Page 17: Print Unit Positioning (Vertical Address Positioning)

    SECTION 2 PRINTER INSTALLATION AND SETUP NOTE: The chart shows general guidelines. It is best to adjust the carriage height using the procedure outlined above. Print Unit Positioning (Vertical Address Positioning) The print units are the device that contains the pen stalls and inkjet cartridges. To adjust the vertical position of the address (printed image) on the media, you must move the Print Units to the desired print positions.

  • Page 18: Print Area

    SECTION 2 PRINTER INSTALLATION AND SETUP Print Area Note: The tape, shown in Error! Reference source not found., provides a visual indicator of the print area for each Print Unit. Figure 24 Paper Feed (Media Transport) Test Test for proper media transport. If the printer is setup properly, it should feed the media without hesitation, skewing or jamming.

  • Page 19: Section 3 - Operating The Printer

    SECTION 3 OPERATING THE PRINTER Printer Control Panel & MENU Features The printer control panel keys can be used to access various functions that help the operator control the printer. These functions and their operation are as follows: ENTER key The ENTER key is used to start/stop media feed.
  • Page 20 SECTION 3 OPERATING THE PRINTER Print Enhancement –The print enhancement feature is used to help the nozzles on the ink cartridge stay open and decrease the loss of the descender on letters such as “y” or “q” and accent marks that do not appear in every address.

  • Page 21: Print Recovery After A Jam

    SECTION 3 OPERATING THE PRINTER Print Recovery After a Jam If the media should jam in the printer during the run it is possible to recover up to 9 pieces (records) that might be lost. If a jam occurs, the printer control panel will display “Jam: Reprint Lost Pieces” and “MENU To Continue”.. To recover the lost pieces do the following: 1.

  • Page 22: Installing The Printer Driver

    SECTION 3 OPERATING THE PRINTER Installing The Printer Drivers Notes: Do NOT connect the printer to the computer until you have successfully loaded the printer driver to your system. When several user accounts are used on the system, you must make certain that you have Administrator Privileges.
  • Page 23 SECTION 3 OPERATING THE PRINTER 5. Select the appropriate printer port. Click Next. If you plan to use a USB port, please select the default choice ("LPT1:") at this time. After the driver install is complete please see the section "USB Port Selection and Verification Process", before you attempt to print.
  • Page 24 SECTION 3 OPERATING THE PRINTER 8. You are now given the choice of sharing this printer on your network. Click Next. 9. Choose whether or not you’d like to print a test page. Click Next. USB Users: Do NOT print a test page until you have verified and tested proper port selection.
  • Page 25 SECTION 3 OPERATING THE PRINTER Note: You may receive this warning, Click Continue Anyway to complete the installation. Installation is now complete. USB Users: Do NOT attempt to print to the printer until you have reviewed the next section "USB Port Selection and Verification Process".

  • Page 26: Usb Port Selection And Verification Process

    SECTION 3 OPERATING THE PRINTER USB Port Selection and Verification Process If you are connecting the printer to the computer via its USB port, please use the following procedure to verify that the proper USB port choice was made before you attempt to print. Note: This method is not valid for Parallel (LPT) port users.
  • Page 27 SECTION 3 OPERATING THE PRINTER 4. While watching the printer status in the “Printers” folder; power the printer off, wait 10 seconds, and power the printer on. Tip: To display the printer “status” column in the “Printers” folder; click on “view” and then select “details”. The printer status should toggle from “offline”...

  • Page 28: Print Driver Properties

    SECTION 3 OPERATING THE PRINTER Printer Driver Properties The drivers for your HJ980 contain several settings that can be useful when using this type of printer: head alignment, feeder delay, text DPI and belt speed. Head Alignment The purpose of the Head Alignment is to permit slight (0.001-inch) horizontal adjustments to the position of the print heads to each other.
  • Page 29 SECTION 3 OPERATING THE PRINTER Text DPI • Raising the Text DPI, e.g. from 200 DPI to 600 DPI will increase the quality of the image. Increasing the DPI will also limit the Belt Speeds available (see below) Text DPI Belt Speeds Available 150 DPI Low(1), Medium(2), Medium(3) High,...

  • Page 30: Software Setup Examples

    This example was designed for the HJ300P. Notice how the address data is positioned at the top of the page, within the first 1.5 inches of the top of the page. When using the HJ980 it can accommodate and print the first 3 inches of the page.
  • Page 31 SECTION 3 OPERATING THE PRINTER Tip: Click on the "Go to Designer Mode" icon , to return to the "designer" screen. 4. Click on the printer icon , to open the "Mail Print Setup" dialog box. - Make sure the corresponding printer driver is selected as your "Printer:". - Use the "Advance Settings..."...

  • Page 32: Printing From Microsoft Word

    When you have completed the steps above the layout should look like the one below. NOTE: When setting up a layout for the HJ980, be aware that the printheads are aligned in two banks and these banks can be aligned so that you can print in a 3” wide spread over the width of the media. Head 1 is on one rail and opposite it is heads 5 and 6.
  • Page 33 SECTION 3 OPERATING THE PRINTER Click on Tools and then Mail Merge. The “Mail Merge Helper “ window will open. Click On Create, then Envelopes. The “Microsoft Word” window will open. Click on the Active Window button, and then click on the Get Data button.

  • Page 34: Section 4 - Maintenance

    SECTION 4 MAINTENANCE Section 4 – Maintenance This section covers how to care for the ink cartridges, clear paper jams, replace the sheet separators, and perform routing maintenance on the printer. Inkjet Cartridge Maintenance The inkjet cartridges must be replaced when out of ink, when print quality is poor, or when purging and cleaning have not helped the image quality.

  • Page 35: Inkjet Cartridge Storage

    SECTION 4 MAINTENANCE Inkjet Cartridge Storage Short-term Cartridge Storage (Less than 8 hours or less than 2 hours in hot/dry environments.) • The cartridge can be left in the Printer, for short periods of time. • The next time that the Printer is used, the cartridge nozzles may have to be cleaned and purged Long-term Cartridge Storage (More than 8 hours or more than 2 hours in hot/dry environments.) •...

  • Page 36: Purging The Nozzles

    SECTION 4 MAINTENANCE Purging the Nozzles If the inkjet cartridge sits inactive for a period of time, ink may dry in the nozzles. Printing may not remove these “ink plugs” from the nozzles. White streaks will then show up in the printed text or graphic. In order to obtain better print quality, these ink plugs need to be forced out or purged.

  • Page 37: Upper Pressure Rollers & Exit Rollers

    SECTION 4 MAINTENANCE CAUTION NEVER SPRAY OR POUR CLEANERS DIRECTLY ON OR INTO THE PRINTER. LIQUIDS CAN HARM ELECTRONIC PARTS. ALWAYS DAMPEN A RAG WITH THE CLEANER AND APPLY IT TO THE PARTS TO BE CLEANED. Upper Pressure Rollers & Exit Rollers The rubber, Upper Pressure Rollers and Exit Rollers can become glazed with paper lint and ink from the media.
  • Page 38 SECTION 4 MAINTENANCE Cleaning the Media Sensor Periodically check/clean the media sensor (paper sensor), located under the print carriage area of the printer. See Figure 27. The sensor can be accessed by loosening the print unit securing knobs and sliding the print units toward the outside of the machine.
  • Page 39 SECTION 4 MAINTENANCE Notes © 2009 Neopost USA Inc. All rights reserved.

  • Page 40: Section 5 - Troubleshooting Guide

    SECTION 5 TROUBLESHOOTING Section 5 – Troubleshooting Guide The following troubleshooting guides are provided to assist you in solving any problems that might occur with the Printer or its software. We have tried to make them as complete as possible. The best advice we can offer is to make sure that the system is setup properly, plugged in, that it has an adequate supply of ink before attempting to trouble shoot any problem.

  • Page 41: The Printer

    SECTION 5 TROUBLESHOOTING The Printer CONDITION PROBLEM SOLUTION Database problem. Check data in database program. Losing data; extra lines; printing Communications Problem. Check cable and connections. strange characters. Loosing Power. Monitor Power. Adjust Sheet Separators on Double feeding feeder. Media is curled or bent Media jams Uncurl media.

  • Page 42: Printer Display Messages

    SECTION 5 TROUBLESHOOTING Printer Display Messages MESSAGE DESCRIPTION SOLUTION Pressing the ENTER key will This feature can be used to Printer Offline put printer into the Paper Feed check for proper media transport ENTER for Paper Feed mode. setup/adjustment. Printer is online, but has not Send data to printer via Printer Online received any data to print.
  • Page 43 SECTION 5 TROUBLESHOOTING If empty, replace cartridge and Printer’s ink level monitor has reset ink level monitor. calculated that cartridge # is If not empty, you may ignore Head # Low: Press Enter almost empty. message and or reset the ink (# = cartridge position number) level monitor.
  • Page 44 SECTION 5 TROUBLESHOOTING Notes © 2009 Neopost USA Inc. All rights reserved.

  • Page 45: Appendix A - Hj980 Specifications

    APPENDIX A Appendix A – HJ980 Specifications HJ980 Inkjet, 6 HP 51645A High Capacity Inkjet Cartridges PRINT TECHNOLOGY Up to 26,000/hr - #10 Envelopes ADDRESS SPEED Print Quality Dots Per Inch Resolution (HxW) PRINT QUALITY (Dots Per Inch) High Quality...

  • Page 46: Appendix B - Supplies, Service And Support

    Appendix B – Supplies, Service and Support Supplies and Optional Hardware...

Table of Contents