en Troubleshooting
Fault
The appliance is not
working.
The programme does
not start.
The door cannot
be opened.
The water is not drain-
ing.
48
Cause and troubleshooting
Check the circuit breaker in the fuse box.
▶
There has been a power cut.
Check whether the lighting in your room or other
▶
appliances are working.
You have not pressed .
Press .
▶
Door is not closed.
Close the door.
▶
Childproof lock is activated.
Deactivate childproof lock.
▶
→ "Deactivating the childproof lock", Page 35
Finish in is activated.
Check whether Finish in is activated.
▶
→ "Buttons", Page 24
Laundry is caught in the door.
Remove any trapped laundry.
▶
is activated.
Continue the programme by selecting Spin or
▶
Drain and pressing .
→ "Resuming the programme when the programme
status is Rinse Hold", Page 35
The temperature is too high.
Wait until the temperature has dropped.
▶
Cancel the programme.
▶
→ "Cancelling the programme", Page 34
Water level is too high.
Select a suitable programme for draining.
▶
→ "Programmes", Page 27
Power failure.
Open the door using the emergency release.
▶
→ "Emergency release", Page 55
Drain pipe or water outlet hose is blocked.
Clean the drain pipe and the water outlet hose.
▶
Drain pipe or water drain hose is caught or jammed.
Ensure that the drain pipe and water drain hose are
▶
not kinked or trapped.
Drain pump is blocked.
→ "Cleaning the drain pump", Page 41
▶
is activated.