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LCD screen message
Condition/solution
Check that the printer
Make sure the printer port is selected correctly on the Port tab of the Printer
driver is installed on the
Properties screen (Windows) or the System Properties > USB list (Mac).
computer and that the
Select USBXXX for a USB connection or EpsonNet Print Port for a network
port settings for the
connection.
printer are correct.
Check that the printer
driver is installed on the
computer and that the
USB port settings for the
printer are correct.
Access the following or
Make sure your smartphone is connected for wireless printing.
see documentation for
details. Select [Dismiss]
after confirming it.
Printing is suspended to
Make sure the paper loaded in the cassette matches the print settings for the
avoid printing on
cassette. Change the paper settings or print settings if necessary.
mismatched paper.
If you do not want to display this message, select If occurs repeatedly and
Paper size selected on
block this message.
the paper source setting
doesn't match the paper
loaded in XX.
Printing is suspended to
Make sure the paper loaded in the cassette matches the print settings for the
avoid printing on
cassette. Change the paper settings or print settings if necessary.
mismatched paper.
If you do not want to display this message, select Settings > Guide
Paper settings don't
Functions > Paper Mismatch > Off.
match the paper loaded
in XX.
Paper remains inside
Load letter-size paper in the rear paper feed slot and select Done. Reload
because it is placed
paper in portrait orientation and center it over the arrow mark at the center of
sideways. Place XX size
the rear paper feed slot.
of paper in the XX.
Press "Complete" to
remove the paper inside.
Recovery mode
An error has occurred during firmware updating. Connect your product using
a USB cable and try updating the firmware again. If you still receive this error
message, contact Epson for support.
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