en Troubleshooting
Fault
lights up.
flashes.
"E:30/-20"
All other error codes.
The appliance is not
working.
The programme does
not start.
40
Cause and troubleshooting
Select a suitable programme for draining.
▶
→ "Programmes", Page 23
Door is not closed.
Close the door.
▶
Laundry is caught in the door.
Remove any trapped laundry.
▶
Detergent dosage is too high.
Reduce the amount of detergent for the next wash-
▶
ing cycle with the same load.
Additional water is added.
Do not add any extra water to the appliance while it
▶
is operating.
Solenoid valve defective.
Call the after-sales service.
▶
→ "Customer Service", Page 48
Malfunction
Switch the appliance off and then on again.
1.
If the message appears again, disconnect the appli-
2.
ance from the power supply for at least 30 seconds
by pulling out the plug or by switching off the relev-
ant circuit breaker in the fuse box.
a If the fault was a one-off, the message disappears.
If the message appears again, call the after-sales
3.
service. Please specify the exact error message
when calling.
→ "Customer Service", Page 48
The mains plug of the power cord is not plugged in.
Connect the appliance to the power supply.
▶
The circuit breaker in the fuse box has tripped.
Check the circuit breaker in the fuse box.
▶
There has been a power cut.
Check whether the lighting in your kitchen or other
▶
appliances are working.
You have not pressed
Press
Start / Reload.
▶
Door is not closed.
Close the door.
▶
Childproof lock is activated.
Start / Reload.