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Fault
"Sprache Deutsch" appears in
the display.
The operation does not start or is
interrupted.
Appliance does not heat up and
"Demo mode is switched on" ap-
pears in the display.
The appliance does not start and
"Cooking compartment too hot"
appears in the display.
The time is not displayed when
the appliance is switched off.
HomeConnect is not working cor-
rectly.
During simple microwave opera-
tion, the cooking compartment
becomes hot.
The interior lighting does not
work.
Maximum operating time
reached.
A message with "D" or "E" ap-
pears in the display, e.g. D0111
or E0111.
The cooking result is not satis-
factory.
Cause and troubleshooting
There has been a power cut.
Implement the settings for the initial configuration.
▶
→ "Carrying out the initial configuration", Page 13
Malfunction
Call the after-sales service.
▶
→ "Customer Service", Page 30
Different causes are possible.
Check any notifications that appear in the display.
▶
→ "Displaying information", Page 14
Device is in demo mode.
Briefly disconnect the appliance from the power supply by switching the cir-
1.
cuit breaker in the fuse box off and back on again.
Switch off demo mode within three minutes in the
2.
→ "Basic settings", Page 22.
There has been a power cut.
Open and close the appliance door once after a power failure.
▶
a The appliance is checked and is ready to use.
The cooking compartment is too hot for the selected dish or type of heating.
Allow the cooking compartment to cool down and start again.
▶
Basic setting has been changed.
Change the basic setting for the time display.
▶
→ "Basic settings", Page 22
Different causes are possible.
Go to www.home-connect.com.
▶
The drying function is switched on.
The LED light is defective.
Note: Do not remove the glass cover.
Call the after-sales service.
▶
→ "Customer Service", Page 30
To prevent an unwanted permanent operation, the appliance automatically stops
heating after several hours if the settings are unchanged. A message appears in
the display.
The point at which the maximum operating time is reached is determined by the
corresponding settings for an operating mode.
To continue operation, switch off the appliance with
1.
Then use
to switch on the appliance and set the required operation.
2.
Tip: To prevent the appliance from switching off when you do not want it to, set
a cooking time.
The electronics have detected a fault.
Switch the appliance off and on again.
1.
a If the fault was a one-off, the message disappears.
If the message appears again, call the after-sales service. Please specify the
2.
exact error message when calling.
→ "Customer Service", Page 30
Settings were unsuitable.
Setting values, e.g. temperature or cooking time, depend on the recipe, quantity
and food.
Next time, set lower or higher values.
▶
Tip: A lot of information about the food preparation and corresponding set-
ting values can be found on our website www.siemens-home.bsh-group.com .
Troubleshooting en
first.
29
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