Alpine USA256 Quick Start Manual

Limited Warranty Information
Thank you for choosing an Alpine product! We aim to please with our wide range of
products including Fountains, Birdbaths, Statuary, Pond Supplies & More. All of our products are
constructed from the highest quality materials. In the event that we have not achieved our usual
standard of excellence, we will repair or replace, at our discretion, within the warranty period. A valid
proof of purchase, with the purchase date clearly indicated, must be provided. Photos of defective
merchandise will also be required to help distinguish the actual cause of the defect. Please read
below for a detailed description of warranty coverage.
•Water Damage
Alpine products are not manufactured to withstand extreme temperatures. Improper storage
that allows water to freeze within a product may cause damage and is considered negligence and will,
therefore not be covered under this warranty. The use of "hard water" and/or caustic cleaners can
affect the paint or other finishes. Failure to keep the unit clean, and use of such additives/ cleaners,
will also void the warranty. Please note: for fountains, it is normal for some splashing to occur and
protecting the immediate surfaces is not the responsibility of Alpine Corporation
•Paint & Color (Retention and/or Loss)
The use of water will cause natural erosion to the color. This area can be touched up
using standard paint. The paint is designed to protect the entire finish against breakdown of color.
As with any product, all finishes with time will gradually fade and discolor. The warranty will only
cover against severe or complete fading within the first year from date of purchase with the above
exclusion.
•Procedure/Service
Should a warranty/claim be needed, you should contact the retailer from whom you pur-
chased the product. If that is not an option, you can contactAlpine Corporation at www.alpine4u.
com. When contacting Alpine Corporation, you must be prepared to show proof of purchase, provide
photographs and any other information needed to validate your claim. This maybe necessary to dis-
tinguish between a partial or complete
cover any items with multiple parts; the warranty will ONLY cover the individual component of the
unit/item that may be defective. Replacement parts can be made available to a consumer through
the original selling party, or an approved parts retailer. If this is not an option, contact our customer
service department.
•Not Covered Under Warranty
The limited warranty will NOT cover cases of damages due to
1.Damages caused in Transit
2.Inadequate care and/or neglect
3.Environmental and/or natural elements
4.Immersion in water, unless specified
5.Improper Installation/Storage and/or Maintenance
This warranty is void if the product has been damaged by accident, misuse, negligence, improper
installation and/or modifications have occurred. This includes any and/or all defects arising out of
freezing water damage, hard water damage, failure to keep the unit clean and free of harmful addi-
tives such as bleach, chlorine, etc.... which affects the paint and/or parts. This warranty also does
not cover any additional charges or installation, removal, disposal and/or shipping costs or conse-
quential damage associated with any warranty claim
replacement of a defective product. The warranty does not
USA256
Boy with Wheel Fountain