Samsung Galaxy S9+ User Manual
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Samsung Galaxy S9+ User Manual

Samsung Galaxy S9+ User Manual

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Summary of Contents for Samsung Galaxy S9+

  • Page 1 User manual...

  • Page 2: Table Of Contents

    Table of contents Features Meet Bixby Camera Mobile continuity Dark mode Security Expandable storage Getting started Galaxy S9 Galaxy S9+ Assemble your device Charge the battery Start using your device Use the Setup Wizard Transfer data from an old device Lock or unlock your device Accounts Set up voicemail...
  • Page 3 Table of contents Navigation Navigation bar Customize your home screen Bixby Digital wellbeing and parental controls Always On Display Flexible security Mobile continuity Multi window Edge screen Enter text Emergency mode Apps Using apps Uninstall or disable apps Search for apps Sort apps Create and use folders Game Booster...
  • Page 4 Table of contents App settings Samsung apps Galaxy Essentials Galaxy Store Galaxy Wearable Game Launcher Samsung Members Smart Switch SmartThings Calculator Calendar Camera Clock Contacts Email Gallery Internet Messages My Files...
  • Page 5 Table of contents Phone Samsung Health Samsung Notes Samsung Pay Google apps Chrome Drive Gmail Google Maps Photos Play Movies & TV Play Music Play Store YouTube Google apps Chrome Drive...
  • Page 6 Table of contents Gmail Google Maps Photos Play Movies & TV Play Music Play Store YouTube Settings Access Settings Search for Settings Connections Wi-Fi Bluetooth Phone visibility NFC and payment Airplane mode Mobile networks...
  • Page 7 Table of contents Data usage Mobile hotspot Tethering Nearby device scanning Connect to a printer MirrorLink Virtual Private Networks Private DNS Ethernet Sounds and vibration Sound mode Vibrations Volume Ringtone Notification sound System sounds and vibration Dolby Atmos Equalizer Headset audio options...
  • Page 8 Table of contents Adapt sound Separate app sound Notifications Manage notifications Customize app notifications Smart alert Smart pop-up view Display Screen brightness Blue light filter Dark mode Screen mode Font size and style Screen zoom Screen resolution Full screen apps Screen timeout Accidental touch protection Touch sensitivity...
  • Page 9 Table of contents Screen saver Reduce animations Lift to wake Smart stay One-handed mode Device maintenance Quick optimization Battery Storage Memory Advanced options Language and input Date and time Troubleshooting Lock screen and security Screen lock types Google Play Protect Find My Mobile Security update viii...
  • Page 10 Table of contents Samsung Pass Install unknown apps Secure Folder Secure startup Encrypt or decrypt SD card View passwords Device administration Credential storage Advanced security settings Permission manager Send diagnostic data Location Accounts Samsung Cloud Account settings Remove an account...
  • Page 11 Table of contents Screen Reader Visibility enhancements Hearing enhancements Interaction and dexterity Advanced settings Installed services About Accessibility Other settings Help Dual Messenger About phone Learn more Videos Smart Simulator Samsung Care Talk to an agent Tips Legal information Samsung Knox...
  • Page 12 Table of contents Maintaining water and dust resistance Restricting children’s access to your mobile device...

  • Page 13: Features

    Features Meet Bixby Bixby learns what you like to do and works with your favorite apps and services to help you get more done. See Bixby on page 26. Camera Enjoy a full kit of pro lenses and pro-grade video modes and settings. See Camera on page 59.

  • Page 14: Getting Started

    Getting started Galaxy S9 Galaxy S9+ Assemble your device Start using your device...

  • Page 15: Galaxy S9

    Getting started Galaxy S9 Rear camera Front camera Flash Proximity/Light sensors Fingerprint Iris scanner scanner Volume keys Power key Bixby key Headset jack USB charger/ Accessory port...
  • Page 16 Getting started Galaxy S9+ Dual cameras Front camera Flash Proximity/Light sensors Fingerprint Iris scanner scanner Volume keys Power key Bixby key Headset jack USB charger/ Accessory port...

  • Page 17: Assemble Your Device

    NOTE Use only charging devices and batteries (if applicable) that are approved by Samsung. Samsung charging devices and batteries are designed for your device to maximize battery life. Using other charging devices and batteries may void your warranty and may cause damage.

  • Page 18: Charge The Battery

    Disconnect the charger from the device and wait for the device to cool down. For more information, visit samsung.com/us/support/answer/ANS00076952. Start using your device Use the Power key to turn your device on or off. Do not use the device if the body is cracked or broken.

  • Page 19: Transfer Data From An Old Device

    NOTE Transferring content with a USB cable may increase battery consumption. Make sure your battery is fully charged. Visit samsung.com/smartswitch for more information and to learn how to use the On-the-Go adapter to transfer content faster. Devices and software are constantly evolving — the illustrations you see here are for reference only.

  • Page 20: Lock Or Unlock Your Device

    Getting started Lock or unlock your device Use your device’s screen lock features to secure your device. By default, the device locks automatically when the screen times out. For more information about screen locks, see Lock screen and security on page 142. Power key Press to lock.

  • Page 21: Accounts

    FRP requires your Google Account information when resetting to factory settings. For more information, see Factory Reset Protection on page 141. Add a Samsung account Sign in to your Samsung account to access exclusive Samsung content and make full use of Samsung apps. 1. From Settings, tap Accounts and backup >...

  • Page 22: Set Up Voicemail

    Getting started Set up voicemail You can set up your voicemail service when you access it for the first time. You can access voicemail through the Phone app. 1. From Phone, touch and hold the 1 key. 2. Follow the tutorial to create a password, record a greeting, and record your name.

  • Page 23: Navigation

    Getting started Navigation A touch screen responds best to a light touch from the pad of your finger or a capacitive stylus. Using excessive force or a metallic object on the touch screen may damage the surface of the screen and the damage will not be covered by the warranty.
  • Page 24 Getting started Swipe Lightly drag your finger across the screen. Swipe the screen to unlock the device. Swipe the screen to scroll through the Home screens or menu options. Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 25 Getting started Drag and drop Touch and hold an item, and then move it to a new location. Drag an app shortcut to add it to a Home screen. Drag a widget to place it in a new location. Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 26 Getting started Zoom in and out Bring your thumb and forefinger together or apart to zoom in and out. Move your thumb and forefinger together on the screen to zoom out. Move your thumb and forefinger apart on the screen to zoom in. Devices and software are constantly evolving —...
  • Page 27 Getting started Touch and hold Touch and hold items to activate them. Touch and hold a field to display a pop-up menu of options. Touch and hold a Home screen to customize the Home screen. Devices and software are constantly evolving — the illustrations you see here are for reference only.

  • Page 28: Navigation Bar

    Getting started Navigation bar You may navigate your device by using either the navigation buttons or full screen gestures. Recent apps Back Home Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 29 Getting started Navigation buttons Change how the navigation icons appear along the bottom of the screen. ◌ From Settings, tap Display > Navigation bar. The following options are available: • Hard press Home button: Adjust the amount of pressure needed to hard press the Home button.

  • Page 30: Customize Your Home Screen

    Getting started – Allow back gesture on keyboard: Allow back gestures from the sides of the screen while a keyboard is open. – Back gesture sensitivity: Drag the slider to adjust your device’s sensitivity to detecting back gestures. Customize your home screen The Home screen is the starting point for navigating your device.
  • Page 31 Getting started Wallpaper Change the look of the Home and Lock screens by choosing a favorite picture, video, or preloaded wallpaper. 1. From a Home screen, touch and hold the screen, and then tap Wallpaper. 2. Tap one of the following menus for available wallpapers: •...
  • Page 32 Getting started Icons Apply different icon sets to replace the default icons. 1. From a Home screen, touch and hold the screen. 2. Tap Themes > Icons to customize. 3. Tap an icon set to preview and download it to My icons. 4.
  • Page 33 Getting started • Apps screen grid: Choose a layout to determine how icons are arranged on the Apps screen. • Apps button: Add a button to the Home screen for easy access to the Apps screen. • App icon badges: Enable to show badges on apps with active notifications. You can also choose the badge style.
  • Page 34 Getting started Easy mode The Easy mode layout has larger text and icons, making for a more straightforward visual experience. Switch between the default screen layout and a simpler layout. Apps list 1. From Settings, tap Display > Easy mode. 2.
  • Page 35 Getting started Status bar The Status bar provides device information on the right side and notification alerts on the left. Status icons Battery full Battery low Charging Mute Vibrate Airplane mode Bluetooth active Wi-Fi active Location active Alarm Notification icons Missed calls Call in progress Call on hold...
  • Page 36 Getting started Notification panel For quick access to notifications, settings, and more, simply open the Notification panel. Device settings Quick settings View all Notification cards Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 37 Getting started View the Notification panel You can access the Notification panel from any screen. 1. Drag the Status bar down to display the Notification panel. 2. Swipe down the list to see notification details. • To open an item, tap it. •...

  • Page 38: Bixby

    Bixby is a virtual assistant that learns, evolves, and adapts to you. It learns your routines, helps you set up reminders based on time and location, and is built in to your favorite apps. Visit samsung.com/us/support/owners/app/Bixby for more information. TIP You can customize how the Bixby key functions. From Settings, tap Advanced features >...

  • Page 39: Digital Wellbeing And Parental Controls

    Getting started Digital wellbeing and parental controls You can monitor and manage your digital habits by getting a daily view of how frequently you use apps, how many notifications you receive, and how often you check your device. You can also set your device to help you wind down before going to bed. ◌...

  • Page 40: Always On Display

    Getting started Always On Display View missed calls and message alerts, check the time and date, and view other customized information without unlocking your device using Always On Display (AOD). 1. From Settings, tap Lock screen > Always On Display. 2.

  • Page 41: Flexible Security

    • Screen-on Intelligent scan: Unlock your device with Intelligent scan as soon as the screen turns on. • Stay on Lock screen: When you unlock your device with Intelligent scan, stay on the Lock screen until you swipe the screen. • Samsung Pass: Access your online accounts using Intelligent scan verification.
  • Page 42 • Require open eyes: Facial recognition will only recognize your face when your eyes are open. • Brighten screen: Increase the screen brightness temporarily so that your face can be recognized in dark conditions. • Samsung Pass: Access your online accounts using face recognition.
  • Page 43 Iris scanner Use iris recognition as an alternative to entering passwords in certain apps. You can also use your irises to verify your identity when logging in to your Samsung account. For support, visit samsung.com/us/irisscanner. NOTE The Iris scanner is not intended to be used as a medical device and the biometric data collected and stored locally by the mechanism is not intended to be used for any diagnostic, therapeutic, or preventative purposes.
  • Page 44 Use fingerprint recognition as an alternative to entering passwords in certain apps. You can also use your fingerprint to verify your identity when logging in to your Samsung account. To use your fingerprint to unlock your device, you must set a pattern, PIN, or password.

  • Page 45: Mobile Continuity

    Link to Windows Achieve mobile continuity between your Samsung device and Windows-based PCs. Get instant access to your device’s photos, messages, and more on a PC by linking your devices.
  • Page 46 • Make phone calls or send texts while using DeX. • Visit samsung.com/us/explore/dex for more information. Set up DeX on your PC 1. Connect your mobile device to a PC with a standard USB-C cable. 2. Follow the instructions on your device for downloading and installing the...
  • Page 47 2. Tap to turn on the feature. Connection occurs automatically. 3. Sign in to your Samsung account on your Galaxy devices. TIP Move your contacts from your phone to your Samsung account so you can access them on all registered devices.

  • Page 48: Multi Window

    Getting started Multi window ™ Multitask by using multiple apps at the same time. Apps that support Multi window can be displayed together on a split screen. You can switch between the apps and adjust the size of their windows. Split screen control 1.

  • Page 49: Edge Screen

    Getting started Edge screen The Edge screen is made up of several customizable edge panels. Edge panels can be used to access apps, tasks, and contacts, as well as view news, sports, and other information. Edge handle Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 50 Getting started Apps panel You can add up to ten apps in two columns to the Apps panel. 1. From any screen, drag the Edge handle to the center of the screen. Swipe until the Apps panel is displayed. 2. Tap an app or app pair to open it. To configure the Apps panel: 1.
  • Page 51 Getting started Tools The Tools panel provides handy instruments for quick access. 1. From any screen, drag the Edge handle to the center of the screen. Swipe until the Tools panel is displayed. 2. Tap a tool to use: • Compass: Identify compass directions. –...
  • Page 52 Getting started More options: • – Reorder: Change the order of the panels by dragging them to the left or right. – Uninstall: Remove an Edge panel from your device. – Handle settings: Customize the position and style of the Edge handle. •...
  • Page 53 Getting started Edge lighting Set the Edge screen to light up when you receive calls or notifications, which makes alerts visible even when the screen is face-down. 1. From Settings, tap Display > Edge screen > Edge lighting. 2. Tap to enable the feature.
  • Page 54 Getting started Lighting style Customize the color, width, and transparency of the Edge lighting feature. 1. From Settings, tap Display > Edge screen > Edge lighting. 2. Tap Lighting style to customize: • Effect: Choose an edge effect. • Color: Choose a preset or custom color, and enable app colors. –...
  • Page 55 Getting started Show Edge lighting Choose when Edge lighting will replace notifications. 1. From Settings, tap Display > Edge screen > Edge lighting. 2. Tap Show Edge lighting to choose: • While screen is on: Edge lighting will replace regular notification pop-ups. •...

  • Page 56: Enter Text

    Enter text Text can be entered using a keyboard or your voice. Expand toolbar ◌ Tap a field to display the Samsung keyboard. • Tap Show predictive text to view suggested words while you type. • Tap Show toolbar functions to view all keyboard options.
  • Page 57 • Style and layout: Customize the appearance and function of the keyboard. • Swipe, touch, and feedback: Customize gestures and feedback. • Reset to default settings: Return keyboard to original settings and clear personalized data. • About Samsung keyboard: View version and legal information for the Samsung keyboard.
  • Page 58 Instead of typing, enter text by speaking. Open settings Return to keyboard 1. From the Samsung keyboard, tap Voice input. 2. Tap the screen and speak your text. Devices and software are constantly evolving — the illustrations you see here are for reference only.

  • Page 59: Emergency Mode

    • Keyboard language: Choose the language for the keyboard. • Voice input language: Select the language for Samsung voice input. • Hide offensive words: Hide potentially offensive words with asterisks. • About Samsung voice input: View version and legal information for Samsung voice input. Emergency mode Use Emergency mode to access helpful emergency features and conserve your device’s power during an emergency situation.
  • Page 60 – ™ Maps: Launch Google Maps – Samsung Notes: Launch the Samsung Notes app. Battery charge: Displays estimated battery charge percentage. Estimated battery life: Displays estimated remaining battery charge time based on current battery charge and usage. Emergency call: Dial the emergency telephone number (for example, 911). This kind of call can be made even without activated service.

  • Page 61: Apps

    Apps Using apps Samsung apps Google apps Google apps...

  • Page 62: Using Apps

    Apps Using apps The Apps list displays all preloaded and downloaded apps. Apps can be downloaded ™ from Galaxy Store and the Google Play store. ◌ From a Home screen, swipe the screen upward to access the Apps list. Uninstall or disable apps Installed apps can be removed from your device.

  • Page 63: Create And Use Folders

    Apps Create and use folders You can make folders to organize App shortcuts on the Apps list. 1. From Apps, touch and hold an app shortcut, and then drag it on top of another app shortcut until it is highlighted. 2.

  • Page 64: App Settings

    Apps App settings Manage your downloaded and preloaded apps. Options vary by app. 1. From Settings, tap Apps. 2. Tap More options for the following options: • Sort by: Sort the apps by size, name, last used, or last updated. •...
  • Page 65 Apps App info options • Open: Launch the app. Not all apps have this option. • Uninstall/Disable: Uninstall or disable the app. Some preloaded apps can only be disabled, not uninstalled. • Force stop: Stop an app that is not working correctly.

  • Page 66: Samsung Apps

    ◌ From Apps, tap More options > Galaxy Essentials. Galaxy Store Find and download premium apps that are exclusive to Galaxy devices. A Samsung account is required to download from Galaxy Store. ◌ From Apps, tap Samsung folder > Galaxy Store.

  • Page 67: Samsung Members

    Get more and do more from your Galaxy device. Enjoy DIY support tools and exclusive experiences and content — for Samsung members only. Samsung Members may be preloaded on your device, or you can download and install it from Galaxy Store or the Google Play store.

  • Page 68: Calculator

    Apps Calculator The Calculator app features both basic and scientific math functions, as well as a unit converter. ◌ From Apps, tap Calculator. Unit converter Convert between Scientific mode measurements. If the icon is not History visible, turn your device to landscape. View past calculations.

  • Page 69: Calendar

    Apps Calendar The Calendar app can be connected to your various online accounts to consolidate all your calendars in one place. ◌ From Apps, tap Calendar. Navigation drawer Go to today’s date Tap to view event Stickers Create new event Devices and software are constantly evolving —...
  • Page 70 Apps Add calendars Add your accounts to the Calendar app. 1. From Calendar, tap Navigation drawer. 2. Tap Settings > Add new account and select an account type. 3. Enter your account information and follow the prompts. TIP Accounts may also support email, contacts, and other features. Calendar alert priority Alerts from the Calendar app can be set to different priority levels.

  • Page 71: Camera

    Apps Camera You can capture high-quality pictures and videos using the Camera app. ◌ From Apps, tap Camera. TIP If Quick launch is enabled, quickly press the Power key twice. Settings Scene optimizer Shooting modes Gallery Switch cameras Capture Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 72 Apps Navigate the camera screen Take stunning pictures with your device’s front and rear cameras. 1. From Camera, set up your shot with the following features: • Tap the screen where you want the camera to focus. – When you tap the screen, a brightness scale appears. Drag the circle to adjust the brightness.
  • Page 73 Apps Live focus Add interactive focus effects to your pictures. 1. From Camera, swipe to More, and then tap Live focus. 2. Drag the slider to fine-tune the effect. Scene optimizer Your camera can automatically detect what is in frame and adjusts accordingly to help you get beautiful photos by changing the exposure, contrast, white balance, and more.
  • Page 74 Apps Configure shooting mode Allow the camera to determine the ideal mode for your pictures or choose from several shooting modes. ◌ From Camera, swipe the screen right and left to change shooting modes. • Photo: Allow the camera to determine the ideal settings for pictures. •...
  • Page 75 Apps Camera settings Use the icons on the main camera screen and the settings menu to configure your camera’s settings. ◌ From Camera, tap Settings for the following options: Intelligent features • Scene optimizer: Automatically adjust the color settings of your pictures to match the subject matter.
  • Page 76 Apps Useful features HDR (rich tone): Enables the light sensitivity and color depth features of the • device to produce a brighter and richer picture. Tracking auto-focus: Keep a moving subject in focus. • Pictures as previewed: Save selfies as they appear in the preview without •...

  • Page 77: Clock

    Apps Clock The Clock app offers features for keeping track of time and setting alarms. ◌ From Apps, tap Clock, and tap a tab to use a feature. Create new alarm Turn alarm on or off Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 78 Apps Alarm Use the Alarm tab to set one-time or recurring alarms and choose options for how to be notified. 1. From Clock, tap Add alarm. 2. Tap the following items to configure an alarm: • Time: Set a time for the alarm. •...
  • Page 79 Apps World clock The World clock lets you keep track of the current time in multiple cities around the globe. Location Search Center the globe on Find a particular city. your current location. City Globe View the current Drag to spin and see times around time and add to your the world.
  • Page 80 Apps Time zone converter Set a time in a city on your World clock list to see what the local times would be in the other listed cities. 1. From Clock, tap World clock. 2. Tap More options > Time zone converter. 3.
  • Page 81 • Vibrate for alarms and timers: Enable to always vibrate for alarms and timers if the Sound mode is set to either Mute or Vibrate. • Customization Service: Sign in to your Samsung account to customize personal content in supported apps.

  • Page 82: Contacts

    Apps Contacts Store and manage your contacts. You can synchronize with personal accounts added to your device. Accounts may also support email, calendars, and other features. ◌ From Apps, tap Contacts > Create contact. Add profile picture Add, delete, and expand fields Devices and software are constantly evolving —...
  • Page 83 Apps Edit a contact When editing a contact, you can tap a field and change or delete information, or you can add more fields to the contact’s list of information. 1. From Contacts, tap a contact. 2. Tap Edit. 3. Tap any of the fields to add, change, or delete information. 4.
  • Page 84 Apps Direct share Share content directly with your contacts from within any app. Once enabled, your frequent contacts are displayed in the Share window. ◌ From Settings, tap Advanced features > Direct share, and tap to enable the feature. Groups You can use groups to organize your contacts.
  • Page 85 Apps Send an email to a group Send an email to members of a group. 1. From Contacts, tap Open drawer > Groups, and then tap a group. 2. Tap More options > Send email. 3. Tap contacts to select them, or tap the All checkbox at the top of the screen to select all, and then tap Done.
  • Page 86 Apps Export contacts Export contacts from your device as vCard files (VCF). 1. From Contacts tap Open drawer > Manage contacts. 2. Tap Import or export contacts. 3. Tap Export and follow the prompts. Link contacts Consolidate contact information from multiple sources into one contact by linking entries into a single contact.

  • Page 87: Email

    Apps Email View and manage multiple email accounts in one app. To add an email account, see Add an email account on page 9. ◌ From Apps, tap Email. Add attachment Send message Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 88 Apps Create and send an email Compose and send email messages from your device. 1. From Email, tap Compose. • Different email account may have additional steps and options. 2. Tap the To field to add an email address or tap Add from Contacts to select a recipient from your contacts.
  • Page 89 Apps View multiple email accounts You can view email you receive for multiple accounts, or you can view email accounts individually. ◌ From Email, tap Navigation drawer for the following options: • [Account name]: View email for only one email account. •...

  • Page 90: Gallery

    Apps Gallery Go to the Gallery to look at the all the visual media stored on your device. You can view, edit, and manage pictures and videos. ◌ From Apps, tap Gallery. Customize collections Sort images into of pictures and videos custom albums Share pictures View pictures...
  • Page 91 Apps View pictures Pictures stored on your device are viewable in the Gallery app. 1. From Gallery, tap Pictures. 2. Tap a picture to view it. Swipe left or right to view other pictures or videos. • To use Bixby Vision on the current picture, tap Bixby Vision.
  • Page 92 Apps Play video View the videos stored on your device. You can save videos as favorites, and view video details. 1. From Gallery, tap Pictures. 2. Tap a video to view it. Swipe left or right to view other pictures or videos. •...
  • Page 93 Apps Draw: Draw on your video. • Speed: Adjust the play speed. • Audio: Adjust the volume levels and add background music to the video. • 4. Tap Save, and then confirm when prompted. Share pictures and videos Share pictures and videos from the Gallery app. 1.
  • Page 94 Apps Title: Add a title and a description to your movie. • Audio: Adjust the volume of your movie, add sounds effects, or add music. • Clips: View and edit each video or picture in your movie. • Add: Incorporate additional clips from the gallery. •...
  • Page 95 Apps Screen recorder settings Control the sound and quality settings for the screen recorder. ◌ From Settings, tap Advanced features > Screenshots and screen recorder > Screen recorder settings. Sound: Choose what sounds to record while using the screen recorder. Video quality: Select a resolution.

  • Page 96: Internet

    Apps Internet Samsung Internet is a simple, fast, and reliable web browser for your device. Experience more secure Web browsing features with Secret Mode, Biometric Web Login, and Contents Blocker. ◌ From Apps, tap Samsung folder > Internet. Add to...
  • Page 97 Apps Browser tabs Use tabs to view multiple web pages at the same time. ◌ From Internet, tap Tabs > New tab. • To close a tab, tap Close tab . Tabs > Bookmarks The Bookmarks page stores Bookmarks, Saved pages, and your browsing History. Open a Bookmark Quickly launch a web page from the Bookmarks page.
  • Page 98 Apps Secret mode Pages viewed in Secret mode are not listed in your browser history or search history, and leave no traces (such as cookies) on your device. Secret tabs are a darker shade than the normal tab windows. Any downloaded files remain on your device after you close the secret tab. 1.

  • Page 99: Messages

    Apps Messages Keep in touch with your contacts by using the Messages app to share photos, send emojis, or just say a quick hello. ◌ From Apps, tap Messages > Compose new message. Open More options Add attachments Record voice message Message search To quickly locate a message, use the search feature.
  • Page 100 Apps Delete conversations You can remove your conversion history by deleting conversations. 1. From Messages, tap More options > Delete. 2. Tap each conversation you want to delete. 3. Tap Delete, and confirm when prompted. Emergency alerts Emergency alerts notify you of imminent threats and other situations. There is no charge for receiving an Emergency alert message.

  • Page 101: My Files

    My Files View and manage files stored on your device, including images, videos, music, and sound clips. ◌ From Apps, tap Samsung folder > My Files. Search Storage locations Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 102 Apps File groups Files stored in the device are organized into the following groups: Recent files: View recently accessed files. • – This option is displayed if one or more files have been accessed recently. Categories: View your files based on the file type. •...

  • Page 103: Phone

    Apps Phone The Phone app does more than just make telephone calls. Explore the advanced calling features. See your carrier for more information. ◌ From a Home screen, tap Phone. Access voicemail Access Messages Make a call Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 104 Apps Calls The Phone app allows you to make and answer calls from the Home screen, Recents tab, Contacts and more. Make a call Use your phone to make and answer calls from a Home screen. ◌ From Phone, enter a number on the keypad and tap Call.
  • Page 105 Apps Answer a call When a call is received, the phone rings and the caller’s phone number or name is displayed. If you are using an app, a pop-up screen is displayed for the incoming call. ◌ On the incoming call screen, drag Answer to the right to answer the call.
  • Page 106 Apps Switch to headset or speaker ® Listen to the call using the speaker or through a Bluetooth headset (not included). ◌ Speaker to hear the caller using the speaker or tap Bluetooth to hear the caller using a Bluetooth headset. Multitask If you exit the call screen to use another app, your active call is indicated in the Status bar.
  • Page 107 Apps Manage calls Your calls are recorded in a call log. You can set up speed dials, block numbers, and use voicemail. Call log The numbers of the calls you have dialed, received, or missed are stored in the Call log.
  • Page 108 Apps Speed dial You can assign a shortcut number to a contact for speed dialing their default number. 1. From Phone, tap Keypad > More options > Speed dial numbers. The Speed dial numbers screen displays the reserved speed dial numbers. 2.
  • Page 109 Apps Emergency calls You can dial the emergency telephone number in your region regardless of the phone’s service status. If your phone is not activated, you can only make an emergency call. 1. From Phone, enter the emergency telephone number (911 in North America) and tap Call.

  • Page 110: Samsung Health

    From Apps, tap Samsung folder > Samsung Health. NOTE The information gathered from this device, Samsung Health, or related software is not intended for use in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment or prevention of disease.
  • Page 111 For more information on proper wear and use, visit samsung.com/us/heartratesensor. Before you start exercising Although the Samsung Health application is a great companion to your exercise routine, it is always best to make sure you consult with your physician before beginning any exercise regimen.

  • Page 112: Samsung Notes

    Apps Samsung Notes Use Samsung Notes to create notes containing text, images with footnotes, voice recordings, and music. You can share your notes easily using social networking services. Visit samsung.com/us/support/owners/app/samsung-notes to learn more. ◌ From Apps, tap Samsung folder >...
  • Page 113 • Frequently used: Quick access to commonly used notes. • Shared notebooks: View notebooks shared with your contacts through your Samsung account. • Trash: View deleted notes for up to 15 days. • Categories: View notes by category. Settings : View settings for the Samsung Notes app. •...

  • Page 114: Samsung Pay

    NOTE For added security, your credit and debit card information is not stored on a cloud service. If you are using the Samsung Pay app on multiple devices, you must sign in to the app and confirm all payment cards on each device. Some card issuers may limit the number of devices.
  • Page 115 Secure your information Samsung Pay is designed with the latest security technology and works on most recent Samsung Galaxy devices. Payments are authorized with your fingerprint, iris, or PIN, and each transaction uses a unique token each time, so your device only allows...

  • Page 116: Google Apps

    Apps Google apps Enjoy these apps from Google. Chrome ™ Browse the Internet with Chrome and bring your open tabs, bookmarks, and address bar data from your computer to your mobile device. Visit support.google.com/chrome to learn more. Drive ™ Open, view, rename, and share files saved to your Google Drive cloud account.

  • Page 117: Maps

    Apps Maps Get directions and other location-based information. You must enable location services to use Google Maps. For more information, see Location on page 149. Visit support.google.com/maps to learn more. Photos Store and back up your photos and videos automatically to your Google Account ™...

  • Page 118: Google Apps

    Apps Google apps Enjoy these apps from Google. Certain apps require a Google Account. Visit google.com to learn more. Chrome ™ Browse the Internet with Chrome and bring your open tabs, bookmarks, and address bar data from your computer to your mobile device. Visit support.google.com/chrome to learn more.

  • Page 119: Maps

    Apps Maps Get directions and other location-based information. You must enable location services to use Google Maps. For more information, see Location. Visit support.google.com/maps to learn more. Photos Store and back up your photos and videos automatically to your Google Account with ™...

  • Page 120: Youtube

    Apps YouTube ™ Watch and upload YouTube videos right from your device. Visit support.google.com/youtube to learn more.

  • Page 121: Settings

    Settings Access Settings Connections Sounds and vibration Notifications Display Device maintenance Lock screen and security Accounts Accessibility Other settings...

  • Page 122: Access Settings

    Settings Access Settings There are a couple of ways to access your device settings. Drag down the Status bar, and then tap Settings. — From Apps, tap Settings. — Search for Settings If you are not sure exactly where to find a certain setting, you can search for it. 1.
  • Page 123 Settings 3. Enter information about the Wi-Fi network: • Network name: Type the exact name of the network. • Security: Select a security option from the list, and enter the password if required. • MAC address type: Choose which type of MAC address to use for this connection.

  • Page 124: Bluetooth

    Settings • Install network certificates: Install authentication certificates. • MAC address: View your device’s MAC address, which is required when connecting to some secured networks (not configurable). • IP address: View your device’s IP address (not configurable). Wi-Fi Direct Wi-Fi Direct uses Wi-Fi to share data between devices. 1.
  • Page 125 Settings Rename a paired device You can rename a paired device to make it easier to recognize. 1. From Settings, tap Connections > Bluetooth, and then tap to turn on Bluetooth. 2. Tap Settings next to the device name, and then tap Rename. 3.

  • Page 126: Phone Visibility

    Settings Dual audio You can play audio from your device to two connected Bluetooth audio devices. 1. Connect Bluetooth audio devices to your smartphone. 2. From the Notification panel, tap Media. 3. Under Audio output, tap next to each audio device to play audio to them (up to two devices).

  • Page 127: Airplane Mode

    • To set another payment app as the default, tap Others, and then tap the app you prefer. TIP NFC technology is used with Samsung Pay. Turn on this feature to see how easy and secure it is to use your device to make payments. Airplane mode Airplane mode disconnects your device from all networks and turns off connectivity features.

  • Page 128: Data Usage

    Settings Data usage Check your current mobile and Wi-Fi data usage. You can also customize warnings and limits. ◌ From Settings, tap Connections > Data usage. Turn on Data saver Use Data saver to reduce your data consumption by preventing selected apps from sending or receiving data in the background.

  • Page 129: Mobile Hotspot

    Settings Monitor Wi-Fi data You can restrict Wi-Fi data access by customizing usage limits and networks. 1. From Settings, tap Connections > Data usage. 2. Tap Wi-Fi data usage to view data usage over Wi-Fi connections over a period of time.
  • Page 130 Settings • Security: Choose the security level for your Mobile hotspot. • Password: If you choose a security level that uses a password, you can view or change it. • Maximum connections: Select how many devices can connect to your Mobile Hotspot at once.

  • Page 131: Tethering

    Settings Auto hotspot Share your hotspot connection with other devices signed in to your Samsung account. 1. From Settings, tap Connections > Mobile hotspot and tethering > Mobile hotspot. 2. Tap Auto hotspot, and tap to enable the feature. Tethering You can use tethering to share your device’s Internet connection with another device.

  • Page 132: Mirrorlink

    Settings MirrorLink ™ If your car is compatible with MirrorLink you can mirror your device’s display on your car’s entertainment and information screen using a USB connection. Visit mirrorlink.com to learn more. 1. Connect your device to your car’s system using the USB cable. 2.

  • Page 133: Private Dns

    Settings Private DNS You can configure your device to connect to a private DNS host. 1. From Settings, tap Connections > More connection settings > Private DNS. 2. Tap one of the available options to configure a private DNS connection. 3.

  • Page 134: Vibrations

    Settings TIP Use the sound mode setting instead of the volume keys to change the sound mode without losing your customized sound levels. Easy mute Quickly mute sounds by covering the screen or turning the device over. ◌ From Settings, tap Advanced features >...

  • Page 135: Ringtone

    Settings Media volume limit Limit the maximum output of the device’s volume while using headphones or Bluetooth speakers (not included). 1. From Settings, tap Sounds and vibration > Volume. 2. Tap More options > Media volume limit. 3. Tap to enable this feature. To set the maximum output volume, drag the Custom volume limit slider.

  • Page 136: System Sounds And Vibration

    • Charging: Play a sound when a charger is connected. • Dialing keypad: Play a tone when dialing numbers on the Phone keypad. • Samsung keyboard: Play a sound when typing with the Samsung keyboard. System vibration • Touch interactions: Vibrate when you tap navigation buttons or touch and hold items on the screen.

  • Page 137: Equalizer

    Settings Equalizer Choose an audio preset that is customized to different genres of music, or manually change your audio settings. 1. From Settings, tap Sounds and vibration > Sound quality and effects. 2. Tap Equalizer to choose a music genre. Headset audio options Enhance the sound resolution of music and videos for a clearer listening experience.

  • Page 138: Separate App Sound

    Settings Separate app sound You can play media sound on a speaker or headphones separate from the rest of the sounds on your device. Connect to a Bluetooth device to make this option available in the Audio device menu. 1. From Settings, tap Sounds and vibration >...

  • Page 139: Customize App Notifications

    Settings • Do not disturb: Block sounds and notifications while this mode is turned on. Specify exceptions for people, apps, and alarms. • To block notifications from an app, tap next to the app. Tap See all to open the complete list of apps. Customize app notifications You can change notification settings for each app.

  • Page 140: Display

    Settings Display You can configure the screen brightness, timeout delay, font size, and many other display settings. Screen brightness Adjust the screen brightness according to lighting conditions or personal preference. 1. From Settings, tap Display. 2. Customize options under Brightness: •...

  • Page 141: Dark Mode

    Settings Dark mode Dark mode allows you to switch to a darker theme to keep your eyes more comfortable at night, darkening white or bright screens and notifications. ◌ From Settings, tap Display > Dark mode for the following options: •...

  • Page 142: Screen Zoom

    Settings Screen zoom Adjust the zoom level to increase or decrease the size of content on the screen. 1. From Settings, tap Display > Screen zoom. 2. Drag the Screen zoom slider to adjust the zoom level. Screen resolution You can lower the screen resolution to save battery power, or increase it to sharpen the image quality.

  • Page 143: Accidental Touch Protection

    Settings Accidental touch protection Prevent the screen from detecting touch input while the device is in a dark place, such as a pocket or a bag. ◌ From Settings, tap Display > Accidental touch protection to enable or disable the feature. Touch sensitivity Increase the touch sensitivity of the screen for use with screen protectors.

  • Page 144: Lift To Wake

    Settings Lift to wake Turn on the screen by lifting the device. ◌ From Settings, tap Advanced features > Motions and gestures > Lift to wake to enable this feature. Smart stay Smart stay uses the front camera to detect your face so that the screen stays on while you are looking at it.

  • Page 145: Device Maintenance

    Settings Device maintenance View the status of your device’s battery, storage, and memory. You can also automatically optimize your device’s system resources. Quick optimization The quick optimization feature improves device performance through the following actions: Identifying apps that use excessive battery power and clearing unneeded items •...

  • Page 146: Storage

    Settings Storage View the device storage and usage. You can also mount, unmount, or format an optional memory card (not included). Device storage Quickly optimize your device’s storage, increasing available memory. ◌ From Settings, tap Device care > Storage > Clean now. Memory card Once an optional microSD memory card (not included) has been installed in your device, the card memory is displayed in the Storage setting.

  • Page 147: Memory

    Settings Format a memory card When formatting an SD card, you should back up your music and photo files that are stored on the card because formatting the SD card deletes ALL stored files. 1. From Settings, tap Device care > Storage > Advanced. 2.

  • Page 148: Language And Input

    Settings • Auto restart: Automatically restart the device on a custom schedule. – Days: Choose one or more days to restart the device. – Time: Choose a time of day to restart the device. • Optimize settings: Save battery power by optimizing settings when the device is not in use.
  • Page 149 Settings Google Voice typing ™ Speak rather than type your text entries using Google Voice typing. 1. From Settings, tap General management > Language and input. 2. Tap On-screen keyboard > Google Voice typing to customize settings. Manage on-screen keyboards Enable or disable on-screen keyboards.
  • Page 150 ◌ From Settings, tap General management > Language and input > Text-to-speech for options: • Preferred engine: Choose either the Samsung or Google Text-to-speech engine. Tap Settings for options. • Language: Set the default speech language. • Speech rate: Set the speed at which the text is spoken.

  • Page 151: Date And Time

    Settings Date and time By default, your device receives date and time information from the wireless network. Outside of network coverage, you can set the date and time manually. ◌ From Settings, tap General management > Date and time. The following options are available: •...
  • Page 152 Settings Reset Reset device and network settings. You can also reset your device to its factory defaults. Reset settings You can reset your device to its factory default settings, which resets everything except the security, language, and account settings. Personal data is not affected. 1.
  • Page 153 Settings Factory Data Reset You can reset your device to factory defaults, erasing all data from your device. This action permanently erases ALL data from the device, including Google or other account settings, system and application data and settings, downloaded applications, as well as your music, photos, videos, and other files.

  • Page 154: Lock Screen And Security

    You will not be able to access the device after a factory data reset if you do not have your Google Account username and password. CAUTION Before sending your device to Samsung or taking it to a Samsung- authorized service center, remove your Google Account and then perform a factory data reset.
  • Page 155 Settings 2. Tap to enable showing notifications on the lock screen. The following options are available: • View style: Display notification details or hide them and show only an icon. • Hide content: Do not show notifications in the Notification panel. •...

  • Page 156: Google Play Protect

    You can protect your device from loss or theft by allowing your device to be locked, tracked online, and for your data to be deleted remotely. A Samsung account is required, and Google location service must be turned on in order to use Find My Mobile.

  • Page 157: Security Update

    Secure Folder You can create a secure folder on your device to protect private content and apps from anyone who may be using your device. You must sign in to your Samsung account to set up and use Secure folder.

  • Page 158: Secure Startup

    Settings Secure startup You can protect your device by requiring a PIN, pattern, or password when your device is turned on. TIP A secure screen lock (Pattern, PIN, or Password) is required to use Secure startup. ◌ From Settings, tap Biometrics and security >...

  • Page 159: Device Administration

    Settings Device administration You can authorize security features and apps (like Find My Device) to have administrative access to your device. 1. From Settings, tap Biometrics and security > Other security settings > Device admin apps. 2. Tap an option to turn it on as a device administrator. Credential storage You can manage the trusted security certificates installed on your device, which verify the identity of servers for secure connections.

  • Page 160: Advanced Security Settings

    You can choose from Allow all the time, Allow only while using the app, or Deny for each type of access requested. Send diagnostic data Send diagnostic information about your device to Samsung when you are having technical problems. 1. From Settings, tap Privacy >...

  • Page 161: Location

    Settings Location Location services use a combination of GPS, mobile network and Wi-Fi to determine the location of your device. 1. From Settings, tap Location. 2. Tap to turn on Location services. TIP Some apps require location services be turned on for full functionality. App permissions Configure permissions for apps that want to access your location information.

  • Page 162: Accounts

    If a Samsung account has not been added, the screens explain how to create or sign in to your account. 2. Once a Samsung account is configured, you can view and manage items stored in the Samsung Cloud. Account settings Each account has its own custom settings.

  • Page 163: Remove An Account

    ◌ From Settings, tap Accounts and backup > Backup and restore for options: • Back up data: Configure your Samsung account to back up your data. • Restore data: Use your Samsung account to restore your backup data. Google Account You can enable backup of your information to your Google Account.

  • Page 164: Google Settings

    Accessibility services are special features that make using the device easier for everyone. For more information about Accessibility for Samsung products, please contact us at accessibility@sea.samsung.com. Screen Reader Use special controls and settings that let you navigate without needing to see the screen.

  • Page 165: Visibility Enhancements

    • High contrast fonts: Adjust the color and outline of fonts to increase the contrast with the background. • High contrast keyboard: Adjust the size of the Samsung keyboard and change its colors to increase the contrast between the keys and the background.

  • Page 166: Hearing Enhancements

    Settings Size and zoom You can increase the size of supported screen elements and create shortcuts for accessibility features on your device. ◌ From Settings, tap Accessibility > Visibility enhancements and tap an option: • Magnifier window: Magnify content shown on the screen. •...

  • Page 167: Interaction And Dexterity

    Settings Text display You can convert speech to text and watch closed captions when viewing multimedia. ◌ From Settings, tap Accessibility > Hearing enhancements and tap an option: • Live transcribe: Use the microphone to record speech and convert it to text. •...
  • Page 168 Settings Interactions You can simplify the motions needed to answer phone calls or respond to notifications and alarms. ◌ From Settings, tap Accessibility > Interaction and dexterity and tap an option: • Answering and ending calls: – Read caller names aloud: Hear callers’ names read aloud when using Bluetooth or headsets (not included).

  • Page 169: Advanced Settings

    Settings Mouse and physical keyboard Configure settings for a connected mouse and physical keyboard. ◌ From Settings, tap Accessibility > Interaction and dexterity and tap an option: • Click after pointer stops: Automatically click on an item after the pointer stops over it.

  • Page 170: Installed Services

    Settings Notifications ◌ From Settings, tap Accessibility > Advanced settings and tap an option: • Flash notification: Flash either the camera light or the screen when you receive notifications or when alarms sound. • Notification reminders: Set periodic reminders for any unread notifications. •...

  • Page 171: Other Settings

    Settings Other settings Configure features on your device that make it easier to use. Help View the user manual on your device. ◌ From Settings, tap Tips and help. Dual Messenger Use two separate accounts for the same app. 1. From Settings, tap Advanced features >...

  • Page 172: Learn More

    Learn more Videos samsung.com/us/support/videos Smart Simulator samsungsimulator.com Samsung Care samsung.com/us/support Talk to an agent Contact us on Facebook Messenger Find us on Facebook Follow us on Twitter Tips samsung.com/us/support/tips...

  • Page 173: Legal Information

    About tablet > Status. Samsung Knox Samsung Knox is Samsung’s security platform and is a mark for a Samsung device tested for security with enterprise use in mind. Additional licensing fee may be required. For more information about Knox, please refer to: samsung.com/us/knox.
  • Page 174 Legal information Maintaining water and dust resistance CAUTION To avoid electric shock and damage to your device, do not charge device while it is wet or in an area where it could get wet. Do not handle device, charger or cords with wet hands while charging. The device is not impervious to dust and water damage in any situation.
  • Page 175 Phone: 1-800-SAMSUNG (726-7864) Internet: samsung.com ©2020 Samsung Electronics America, Inc. Samsung, Samsung Galaxy, Multi Window, Samsung Health, Samsung Pay, and Smart Switch are all trademarks of Samsung Electronics Co., Ltd. Other marks are the property of their respective owners. Manufactured under license from Dolby Laboratories. Dolby, Dolby Atmos, and the double-D symbol are trademarks of Dolby Laboratories.

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