LG FWY385WWLN1 Owner's Manual
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LG FWY385WWLN1 Owner's Manual

LG FWY385WWLN1 Owner's Manual

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OWNER'S MANUAL
WASHER AND DRYER
Before beginning installation, read these instructions
carefully. This will simplify installation and ensure that the
product is installed correctly and safely. Leave these
instructions near the product after installation for future
reference.
ENGLISH
FWY385WWLN1
MFL72012099
Rev.00_072723
Copyright © 2023 LG Electronics Inc. All Rights Reserved.
www.lg.com

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Summary of Contents for LG FWY385WWLN1

  • Page 1 This will simplify installation and ensure that the product is installed correctly and safely. Leave these instructions near the product after installation for future reference. ENGLISH FWY385WWLN1 www.lg.com MFL72012099 Rev.00_072723 Copyright © 2023 LG Electronics Inc. All Rights Reserved.

  • Page 2: Table Of Contents

    Preparing the Wash Load ................26 Adding Detergents and Softeners ..............27 Programme Table ....................29 Drying Programme ..................34 Extra Options and Functions ................36 SMART FUNCTIONS LG ThinQ Application ..................38 Smart Diagnosis ....................38 MAINTENANCE Cleaning After Every Wash................39 Cleaning the Appliance Periodically ..............39 TROUBLESHOOTING...
  • Page 3 Before Calling for Service................43...

  • Page 4: Caring For The Environment

    CARING FOR THE ENVIRONMENT CARING FOR THE ENVIRONMENT Environmental and Economical Tips Energy and water consumption • Water consumption and energy usage can be affected by the weight of the load. To make the best use of your appliance, load the maximum amount of dry clothes for the particular programme.
  • Page 5 CARING FOR THE ENVIRONMENT Selecting Extra Options and Functions • Select the water temperature suitable for the type of load you are washing. Follow the garment fabric care labels for best results. • The Pre Wash option is recommended for washing a heavily soiled load.
  • Page 6 • You can take your appliance either to the shop where you purchased the product, or contact your local government waste office for details of your nearest authorised WEEE collection point. For the most up to date information for your country, please see www.lg.com/global/recycling.

  • Page 7: Safety Instructions

    SAFETY INSTRUCTIONS SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the appliance. The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described below. Safety Messages This symbol is displayed to indicate matters and operations that can cause risk.
  • Page 8 SAFETY INSTRUCTIONS appliance. Cleaning and user maintenance shall not be made by children without supervision. • Children of less than 3 years should be kept away unless continuously supervised. • If the power cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
  • Page 9 SAFETY INSTRUCTIONS • Fabric softeners, or similar products, should be used as specified by the fabric softener instructions. • Remove all objects from pockets such as lighters and matches. • The appliance is not to be used if industrial chemicals have been used for cleaning.
  • Page 10 • Never reach into the appliance while it is operating. Wait until the drum has completely stopped. • Do not touch the door during a high temperature programme. • In case of a water leak from the appliance or flood, disconnect the power plug and contact the LG Electronics customer information centre.
  • Page 11 • Never unplug the appliance by pulling on the power cable. Always grip the power plug firmly and pull straight out from the outlet socket. • Only qualified service personnel from LG Electronics service centre should disassemble, repair, or modify the appliance. Contact an LG...
  • Page 12 SAFETY INSTRUCTIONS Electronics customer information centre if you move and install the appliance in a different location. Disposal • Before discarding an old appliance, unplug it. Cut off the cable directly behind the appliance to prevent misuse. • Dispose of all packaging materials (such as plastic bags and styrofoam) away from children.

  • Page 13: Installation Parts And Specifications

    INSTALLATION INSTALLATION Parts and Specifications NOTE • Appearance and specifications may change without notice to improve the quality of the appliance. Front View Rear View Control Panel Power Plug Detergent Dispenser Drawer Transit Bolts Drum Drain Hose Door Cover Cap Drain Plug Drain Pump Filter Levelling Feet...
  • Page 14 INSTALLATION Specifications Model FWY385WWLN1 Power Supply 220‒240 V~, 50 Hz Product Weight 61 kg Dimension(mm) D’’ D’ 1015...
  • Page 15 INSTALLATION Accessories Cold Supply Hose Anti–slip Sheets*1 Spanner Elbow Bracket for Securing Drain Hose Caps for Covering Transit Bolt Holes Tie Strap*1 *1 The included accessories vary depending on the model you purchased.

  • Page 16: Installation Place Requirements

    INSTALLATION Installation Place Index Clearance (mm) Requirements Before installing the appliance, check the following information to make sure that the appliance should be installed in a correct place. WARNING Installation Location • This appliance must only be used for domestic household purposes and should not be used in •...

  • Page 17: Unpacking The Appliance

    INSTALLATION grounded/earthed in accordance with all local NOTE codes and ordinances. • You can purchase rubber cups (part No. 4620ER4002B) from the LG service centre. Unpacking the Appliance Ventilation Lifting the Appliance Off the Foam Base • Make sure that air circulation around the...

  • Page 18: Levelling The Appliance

    INSTALLATION Levelling the Appliance Starting with the bottom two transit bolts use the spanner (included) to fully loosen all Checking the Level transit bolts by turning them counterclockwise. When pushing down the edges of the top plate diagonally, the appliance should not move up and down at all (check both directions).
  • Page 19 • Do not install the washing machine on a plinth, Failure to do so may cause vibration or noise. stand or elevated surface unless it is manufactured by LG Electronics for use with this model. Using Anti-Slip Sheets This feature may vary depending on the model Check if the appliance is perfectly level using a purchased.

  • Page 20: Connecting The Water Supply Hose

    • Do not attach the adhesive side of anti- slip sheets to the feet of the appliance. NOTE • Additional anti-slip sheets are available at LG Electronics service centre. Connecting the Hose to the Water Tap Connecting Screw-Type Hose to Tap with Thread...

  • Page 21: Installing The Drain Hose

    INSTALLATION • Securing the drain hose correctly will protect the NOTE floor from damage due to water leakage. • After connecting the water inlet hose to the water tap, turn on the water tap to flush out foreign substances (dirt, sand, sawdust, and etc.) in the water lines.

  • Page 22: Operation Operation Overview

    OPERATION OPERATION Operation Overview Add cleaning products or detergent and softener. Using the Appliance • Add the proper amount of detergent to the detergent dispenser. If desired, add bleach Before the first wash, select the Cotton wash or fabric softener to the appropriate areas of programme and add a half amount of the the dispenser.

  • Page 23: Control Panel

    OPERATION Control Panel The actual control panel may differ from model to model. Control Panel Features Description Power On/Off Button • Press this button to turn the washing machine on or off. Programme Knob • Programmes are available according to the clothes type. •...
  • Page 24 OPERATION Description Display • The display shows the settings, estimated remaining time, options, and status messages. When the appliance is turned on, the default settings in the display will illuminate. • While the load weight is sensed automatically, the display on the control panel blinks. Time and Status Display Description Programme Status Indicators...
  • Page 25 OPERATION Description lights up when the Tub Clean option is activated.

  • Page 26: Preparing The Wash Load

    OPERATION Preparing the Wash Load NOTE Sort the wash load for best washing results, and • For general information about the washing then prepare the clothes according to the symbols symbols on textile care labels, visit the Ginetex on their care labels. site (www.ginetex.ch).

  • Page 27: Adding Detergents And Softeners

    OPERATION • Pre-treat dirt and stains by brushing a small - For better washing results of white and pale amount of detergent dissolved water onto stains garments, use powdered detergent with to help lift dirt. bleach. - Detergent is flushed from the dispenser at the beginning of the wash cycle.
  • Page 28 OPERATION Adding Detergent Tablets • Slamming the drawer closed may result in the detergent overflowing into another Detergent tablets can also be used when washing. compartment or dispensing into the drum earlier than programmed. Open the door and put detergent tablets into •...

  • Page 29: Programme Table

    OPERATION Programme Table Washing Programme AI Wash 40 ℃ ( (Cold) to 60 ℃) Max. Load: 3 kg Description AI Wash provides the appropriate drum rotation actions after load sensing is completed. • It washes softly for waterproof fabrics, and strongly for water permeable fabrics. NOTE •...
  • Page 30 OPERATION Speed 14 20 ℃ (20 ℃ to 40 ℃) Max. Load: 2 kg Description Washes small loads of lightly soiled clothes for approximately 14 minutes. Dry Only Max. Load: Rating (Dry) Description Uses the automatic programmes to dry most loads. •...
  • Page 31 OPERATION Programme Pre Wash Rinse+ Allergy Care Delicates Cotton Turbo Speed 14 Dry Only Wash+Dry Selectable Maximum Spin Speed Spin Speed Programme Default Available AI Wash 1200 rpm Cotton 1200 rpm Eco 40-60 1200 rpm Mixed Fabric 1000 rpm Easy Care 1200 rpm Allergy Care 1200 rpm...
  • Page 32 OPERATION Consumption Data Unit Description kg: Laundry load h:mm: Programme duration kWh: Energy consumption ℃: Maximum temperature inside the treated textile Litres: Water consumption rpm: Maximum spin speed %: Remaining moisture at the end of spinning phase. The higher is the spin speed, the higher is the noise and the lower is the remaining moisture.
  • Page 33 OPERATION NOTE • The test results depend on water pressure, water hardness, water inlet temperature, room temperature, type and amount of load, degree of soiling utilized detergent, fluctuations in the main electricity supply and chosen additional options. • Actual maximum spin speed may vary depending on the load conditions. •...

  • Page 34: Drying Programme

    OPERATION Drying Programme Blankets and Duvets Check fabric care labels on blankets and duvets General Tips for Drying before using the drying programme. Some blankets and duvets may shrink by the heated air. Use the automatic programmes to dry most loads. Electronic sensors measure the temperature of the Rubber and Plastics exhaust to increase or decrease drying...
  • Page 35 OPERATION Time 30/60/120 minutes Add detergent. Change the drying time according to the maximum load. • Fabric Type: Cotton, towels Press the Dry button repeatedly to toggle • Max. Load: 1 kg (30 minutes), 2 kg (60 through the selections: minutes), 4 kg (120 minutes) •...

  • Page 36: Extra Options And Functions

    OPERATION Extra Options and Select a washing programme. Functions You can use the extra options and functions to Customize the washing programme (Temp., customize the programmes. Spin and Rinse+) as necessary. Customizing a Washing Programme Press the Start/Pause button. Each programme has default settings that are Only Using a Spin Function selected automatically.
  • Page 37 OPERATION • When the controls are locked, and the Press the Pre Wash button as necessary. remaining time are alternatively shown on the display during the wash while this function is engaged. Press the Start/Pause button. • Turning off the power will not reset this function. You must deactivate this function before you can Delay End access any other functions.

  • Page 38: Smart Functions

    SMART FUNCTIONS SMART FUNCTIONS LG ThinQ Application • Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow the instructions for audible diagnosis provided The LG ThinQ application allows you to in the LG ThinQ application.

  • Page 39: Maintenance

    MAINTENANCE MAINTENANCE WARNING • Unplug the appliance before cleaning to avoid the risk of electric shock. Failure to follow this warning may result in serious injury, fire, electric shock, or death. • Never use harsh chemicals, abrasive cleaners, or solvents to clean the appliance. They may damage the finish.
  • Page 40 MAINTENANCE Cleaning the Water Inlet Filter Run this function once a month (or more often if needed) to reduce build-up of detergent and The water inlet filter collects lime or any sediment softener and other residue. that may be in water that is supplied to the •...
  • Page 41 MAINTENANCE Allow the water to cool before cleaning the drain Unscrew the drain pump filter slowly to drain pump filter. Open the door in an emergency or the remaining water and then proceed to perform an emergency water evacuation. remove any debris or objects from the filter. Unplug the appliance.
  • Page 42 MAINTENANCE check for build-up of cleaning products once or twice a month. Remove the detergent dispenser drawer by pulling the drawer straight out until the drawer stops. • Then gently pull the drawer outward while pressing hard the disengage button. Remove the build-up of detergent and softener.

  • Page 43: Troubleshooting

    Operation of your appliance can lead to errors and malfunctions. The following tables contain possible causes and notes for resolving an error message or malfunction. It is recommended to read the tables carefully below in order to save your time and money that may cost for calling to LG Electronics service centre.
  • Page 44 • Check and clean the drain filter. Door sensor malfunctions. dE dE1 dEz dE4 DOOR ERROR • Please call LG service centre. You can find your local LG service centre phone number in the warranty card. This is a control error. CONTROL ERROR •...
  • Page 45 TROUBLESHOOTING Symptoms Possible Cause & Solution Thumping sound Heavy clothes may produce a thumping sound. This is usually normal. • If the sound continues, the appliance is probably out of balance. Stop and redistribute the clothes. The clothes may be out of balance. •...
  • Page 46 TROUBLESHOOTING Symptoms Possible Cause & Solution Appliance does not Door is open. operate. • Close the door and make sure that nothing is caught under the door preventing it from closing completely. Circuit breaker/fuse is tripped/blown. • Check house circuit breakers/fuses. Replace fuses or reset breaker. The appliance should be on a dedicated branch circuit.
  • Page 47 TROUBLESHOOTING Symptoms Possible Cause & Solution Appliance does not Kinked drain hose. drain water. • Ensure that the drain hose is not kinked. Drain located higher than 1 m above the floor. • Make sure that the drain hose is no higher than 1 m above the bottom of the appliance.
  • Page 48 TROUBLESHOOTING Symptoms Possible Cause & Solution Staining Clothes were not properly sorted. • Always wash dark colours separately from light colours and whites to prevent discoloration. • Never wash heavily soiled items with lightly soiled items. Wrinkling Appliance is not unloaded promptly. •...
  • Page 49 Customer Care and Service Contact an LG Electronics customer information centre. • To find an LG Electronics authorised service personnel, visit our website at www.lg.com and follow the instructions found there. • Self-repair is not recommended as it could further damage the device and void the guarantee.
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