Service; Service; Coach-Net® Roadside Assistance; Service Centers - Airstream Globetrotter 2024 Owner's Manual

General Information

Service

Coach-Net Roadside Assistance
®
Every new Airstream comes with a three-year,
transferable subscription to Coach-Net which includes
a long list of premium services to help quickly solve
issues or learn about your Airstream�
To learn more, scan the QR code above, navigate to
https://www�airstream�com/owners/coach-net/, or call
Coach-Net at 855-817-1885� On-call technicians are
always ready to answer questions�

Service Centers

Before leaving the factory, every vital part of the trailer
is tested for performance� Each test is signed and
certified by an inspector. After the trailer arrives on
your dealer's lot, all vital parts and systems are again
tested� When you take delivery of your new trailer, you
will receive a complete check out�
At that time, a specified list of performance checks
on your trailer equipment will be conducted, and
any deficiencies you have experienced since taking
delivery will be corrected�
Please contact your dealer if your trailer needs service�
Major service under your Airstream Limited Warranty is
available through our nationwide network of Airstream
Dealer Service Centers. To find a dealer, please visit,
www�Airstream�com to use our dealer locator�
Occasionally, dealerships change, or new dealers are
added that may not appear on the website immediately�
Please note that all centers operate on an appointment
basis for the utmost efficiency.
3-6
When you require service for your trailer from the
Airstream Factory Service Center or a Certified Dealer
Service Center, please contact the service manager
for an appointment, and inform them if you are unable
to keep the appointment date or wish to change it�
Service may be arranged at the Factory Service Center
by contacting the Service Coordinator at:
Airstream Factory Service Center,
428 West Pike Street
P�O� Box 629
Jackson Center, Ohio 45334-0629
Phone: (937) 596-6111 or (877) 596-6111

Reporting Safety Defects

If you believe that your vehicle has a defect which
could cause a crash or could cause injury or death, you
should immediately inform the National Highway Traffic
Safety Administration (NHTSA), in addition to notifying
Airstream Inc�
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists
in a group of vehicles, it may order a recall and remedy
campaign� However, NHTSA cannot become involved
in individual problems between you, your dealer, or
Airstream Inc�
To contact NHTSA, you may either call the Vehicle
Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-
424-9153), go to www�safercar�gov, or write to:
Administrator,
NHTSA,
1200 New Jersey Avenue, S�E�,
Washington, DC 20590�
You can also obtain other information about motor
vehicle safety from www�safercar�gov�
2024 Globetrotter