1. Manuals
  2. Brands
  3. Broadxent Manuals
  4. Modem
  5. DSI V.92
  6. User manual

Broadxent DSI V.92 User Manual

V.92 pci fax modem
Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the DSI V.92 and is the answer not in the manual?

Questions and answers

Related Manuals for Broadxent DSI V.92

Summary of Contents for Broadxent DSI V.92

  • Page 2 Broadxent DSI V.92 PCI DI3631 Information in this document is subject to change without notice and does not represent a commitment on the part of Broadxent Ptd. Ltd. or Creative Technology Ltd. The software described in this document is furnished under a license agreement and may be used or copied only in accordance with the terms of the license agreement. It is against the law to copy the software on any other medium except as specifically allowed in the license agreement.

  • Page 3: Table Of Contents

    Contents Introduction Before You Begin ... i Recording Model and Serial Numbers ... i Checking System Requirements ... i Document Conventions... ii About Your Modem Jacks ... 1-1 Installing Hardware Installation Steps ... 2-1 Step 1: Prepare your computer ... 2-1 Step 2: Insert the modem card ...
  • Page 4 Uninstalling the Modem in Windows 2000 ... 4-4 Uninstalling the Modem in Windows Me ... 4-5 Uninstalling the Modem in Windows XP... 4-6 Modem Features Plug and Play ... 5-1 Faxes ... 5-1 Internet Access ... 5-1 Answering Machine ... 5-1 Video Conferencing ...
  • Page 5 Service and Warranty Information Product Return ...C-1 Tech Support...C-2 Warranty Information...C-3...
  • Page 6 Introduction...

  • Page 7: Before You Begin

    Introduction This section contains information you should know about before using this manual. Before You Begin Read the information carefully before proceeding further. Recording Model Your modem card has a model number and a serial number. After removing the modem card from its packaging, write down its model and serial numbers for future and Serial Numbers reference.

  • Page 8: Document Conventions

    Document This manual uses the following conventions to help you locate and identify the information that you need. Conventions Table i: Document conventions Text Element This notepad icon indicates information that is of particular importance and should be considered before continuing. This alarm clock icon indicates that failure to adere to directions may result in loss of data or damage to your system.

  • Page 9: About Your Modem

    About Your Modem...

  • Page 10: Jacks

    About Your Modem This chapter helps you locate and identify the components of your modem. Jacks are one-hole connecting interfaces on your modem card. They allow you to Jacks attach other devices to your card. The jacks on your modem card can be seen in Figure 1-1.

  • Page 11: Installing Hardware

    Installing Hardware...

  • Page 12: Installation Steps

    Installing Hardware Installation Steps Step 1: Prepare your 1. Turn off your computer and all peripheral devices. 2. Touch a metal plate on your computer to ground yourself and to discharge any computer static electricity, and then unplug the power cord from the wall outlet. 3.

  • Page 13: Step 2: Insert The Modem Card

    Step 2: Insert the 1. Align the modem card with the PCI slot and press the card gently but firmly into the slot as shown in Figure 2-2. modem card Do not force the modem card into the slot. Make sure that the gold finger PCI connector on the modem card is aligned with the PCI bus connector...
  • Page 14 Step 4: Connect to 1. Locate the most convenient telephone wall outlet. 2. If a phone is already connected to it, unplug the telephone cable from the wall the telephone line outlet. 3. Connect the telephone cable from the telephone to the Phone jack of the modem. 4.

  • Page 15: Notes On Telephone Lines

    To ensure that the modem works properly, know that: Notes on Telephone Lines ❑ Your modem cannot be used on “party lines”, nor can it be used on toll or coin-operated lines. Contact your local telephone company for help if you are not sure about the suitability of your telephone line.

  • Page 16: Installing And Testing Modem Drivers

    Installing and Testing Modem Drivers...
  • Page 17 Installing and Testing Modem Drivers This chapter is organized as follows: ❑ Installing the Modem Driver in Windows 95 ❑ Testing the Installation in Windows 95 ❑ Installing the Modem Driver in Windows 98/98SE ❑ Testing the Installation in Windows 98/98SE ❑...

  • Page 18: Installing The Modem Driver In Windows 95

    1. Turn on your computer to allow the operating Installing the system to detect the modem. Modem Driver in 2. When the dialog box similar to Figure 3-1 appears, insert the Installation CD into your Windows 95 CD-ROM drive and then click the Next button. 3.
  • Page 19 4. When the dialog box similar to Figure 3-3 appears, click the Browse button to locate the driver files in E:\Drivers\Win95 (where E: represents your CD-ROM drive). 5. Click the OK button. 6. When the dialog box similar to Figure 3-4 appears, click the Finish button.
  • Page 20 7. When the dialog box similar to Figure 3-5 appears, click the OK button. 8. When the dialog similar to Figure 3-6 appears, click the Browse button to locate the driver files in E:\Drivers\Win95 (where E: represents your CD-ROM drive), and then click After you have set up your the OK button.

  • Page 21: Testing The Installation In Windows 95

    1. Click Start -> Settings -> Control Panel. Testing the 2. Double-click the Modems icon. Installation in 3. When the Modems Properties dialog box Windows 95 similar to Figure 3-7 appears, click the Diagnostics tab. 4. Select the COM port that has been assigned to your modem.

  • Page 22: Installing The Modem Driver In Windows 98/98Se

    1. Turn on your computer to allow the operating Installing the system to detect the modem. Modem Driver in 2. When the dialog box similar to Figure 3-8 appears, insert the Installation CD into your Windows 98/ CD-ROM drive and then click the Next button. 98SE 3.
  • Page 23 4. When the dialog box similar to Figure 3-10 appears, click the Specify a location check box, and click the Browse button to locate the driver files in E:\Drivers\Win98 (where E: represents your CD-ROM drive). 5. Click the Next button. 6.

  • Page 24: Testing The Installation In Windows 98/98Se

    1. Click Start -> Settings -> Control Panel. Testing the 2. Double-click the Modems icon. Installation in 3. When the Modems Properties dialog box Windows 98/ similar to Figure 3-12 appears, click the Diagnostics tab. 98SE 4. Select the COM port that has been assigned to your modem.

  • Page 25: Installing The Modem Driver In Windows 2000

    1. Turn on your computer to allow the Installing the operating system to detect the modem. Modem Driver in 2. When the Found New Hardware Wizard dialog box appears, click the Search for a Windows 2000 suitable driver for my device (recommended) option, and then click the Next button.
  • Page 26 6. When the dialog box similar to Figure 3-15 appears, click the Next button. 7. Click the Yes button. 8. When the dialog box similar to Figure 3-16 appears, click the Finish button. 9. Restart your computer to let the new settings take place.

  • Page 27: Testing The Installation In Windows 2000

    1. Click Start -> Settings -> Control Panel. Testing the 2. Double-click the Phone and Modems icon. Installation in 3. In the Broadxent DSI V.92 PCI DI3631 Windows 2000 WIN2K Properties dialog box, click the Diagnostics tab. 4. Click the Query Modem button to display the response status of your modem.

  • Page 28: Installing The Modem Driver In Windows Me

    1. Turn on your computer to allow the operating Installing the system to detect the modem. Modem Driver in 2. Insert the Installation CD into your CD-ROM drive. Windows Me 3. When the Add New Hardware Wizard dialog box similar to Figure 3-18 appears, click the Specify the location of the driver (Advanced) option and click the Next button.
  • Page 29 7. When Windows prompts you with the message Windows driver file search for the device: DSI WDM MODEM ENUMERATOR, click the Next button. After you have set up your 8. When the dialog box similar to Figure 3-20 modem, run a test to ensure that your card has been appears, click the Finish button.

  • Page 30: Testing The Installation In Windows Me

    1. Click Start -> Settings -> Control Panel. Testing the 2. Double-click the Modems icon. Installation in 3. When the Modems Properties dialog box Windows Me similar to Figure 3-21 appears, click the Diagnostics tab. 4. Click the COM port that has been assigned to your modem.

  • Page 31: Installing The Modem Driver In Windows Xp

    4. In the System Properties dialog box, double click the Hardware tab. 5. Click the Device Manager button. 6. Double-click the Modems icon. 7. Right-click Broadxent DSI V.92 PCI DI3631. 8. In the menu that appears, select the Update Drivers option and insert the Installation CD into your CD-ROM drive.
  • Page 32 OK button. 13.In the Hardware dialog box that appears, click the Show compatible hardware option to select it, and then click Broadxent DSI V.92 PCI DI3631 in the Models box. 14.Click the Next button. Figure 3-23 Figure 3-24...
  • Page 33 15.When the dialog box similar to Figure 3-25 appears, click the Continue Anyway button. 16.Click the Finish button. At the time of this 17.Restart your computer to let the new product’s release, Microsoft strongly encouraged settings take place. companies to submit their hardware solutions for certification.

  • Page 34: Testing The Installation In Windows Xp

    To resolve the conflict, you must change the settings on your modem (see “Resolving Hardware Conflicts” on page B-4). Figure 3-26 : Broadxent DSI V.92 PCI DI3631 Properties dialog box. Installing and Testing Modem Drivers 3-18...

  • Page 35: Uninstalling Modem Drivers

    Uninstalling Modem Drivers...
  • Page 36 Uninstalling Modem Drivers This chapter is organized as follows: ❑ Uninstalling the Modem in Windows 95 ❑ Uninstalling the Modem in Windows 98/98SE ❑ Uninstalling the Modem in Windows 2000 ❑ Uninstalling the Modem in Windows Me ❑ Uninstalling the Modem in Windows XP Uninstalling Modem Drivers...

  • Page 37: Uninstalling The Modem In Windows 95

    1. Click Start -> Settings -> Control Panel. Uninstalling the 2. Double-click the Add/Remove Programs Modem in icon. Windows 95 3. When the Add/Remove Programs Properties dialog box similar to Figure 4-1 appears, click Uninstall Broadxent DSI Modem. 4. Click the Add/Remove button. 5.

  • Page 38: Uninstalling The Modem In Windows 98/98Se

    1. Click the Start -> Settings -> Control Uninstalling the Panel. Modem in 2. Double-click the Add/Remove Programs icon. Windows 98/ 3. When the Add/Remove Programs 98SE Properties dialog box similar to Figure 4-2 appears, click Uninstall Broadxent DSI V.92 PCI DI3631. 4.

  • Page 39: Uninstalling The Modem In Windows 2000

    1. Click Start -> Settings -> Control Panel. Uninstalling the 2. Double-click the Add/Remove Programs icon. Modem in 3. In the Add/Remove Programs dialog box similar to Figure 4-3, click Uninstall Windows 2000 Broadxent DSI Modem, and then click the Change/Remove button. 4.

  • Page 40: Uninstalling The Modem In Windows Me

    1. Click Start -> Settings -> Control Panel. Uninstalling the 2. Double-click the Add/Remove Programs Modem in icon. Windows Me 3. When the Add/Remove Programs Properties dialog box similar to Figure 4-4 appears, click the Install/Uninstall tab. 4. Click Uninstall Broadxent DSI Modem from the list and then click the Add/Remove button.

  • Page 41: Uninstalling The Modem In Windows Xp

    1. Click Start -> Control Panel. Uninstalling the 2. Click the Add or Remove Programs icon. Modem in 3. In the Add or Remove Programs dialog box similar to Figure 4-5, click the Windows XP Change/Remove button. 4. When Windows prompts you to remove the modem, click the Yes button. 5.

  • Page 42: Modem Features

    Modem Features...

  • Page 43: Plug And Play

    Some features of your Broadxent DSI V.92 PCI DI3631 are: Plug and Play This feature allows you to install your Broadxent DSI V.92 PCI DI3631 easily, as the device is automatically configured. Faxes Use your Broadxent DSI V.92 PCI DI3631 to send and receive fax documents.

  • Page 44: Video Conferencing

    This feature enhances your Broadxent DSI V.92 PCI DI3631’s data upload speed from 33.6 Kbps to a maximum of 48 Kbps. V.44 Data Your Broadxent DSI V.92 PCI DI3631 incorporates the new V.92 standard. This new standard offers V.44 Data Compression technology that allows you to browse the Compression Internet at higher speeds than existing data compression standards.

  • Page 45: Modem-On-Hold

    Modem-on-Hold This feature allows you to answer an incoming call even when you are surfing the Internet. Check with your local Internet Service Provider to ascertain that this feature is supported in your area. Modem-on-Hold suspends the data connection between your modem and the ISP so that you can pick up your phone and receive an incoming call in the usual way, while surfing the Internet.

  • Page 46: A General Specifications

    General Specifications...

  • Page 47: Plug And Play

    General Specifications This appendix lists the general specifications of your modem. ❑ PCI specification compliant. Plug and Play ❑ Plug and Play resources. Table A-1:Plug and Play Resource Information. Dependent Choice 1 COM 3 Choice 2 COM 4 Choice 3 COM 2 Choice 4 COM 1...

  • Page 48: Data Features

    ❑ Integrated data, fax, and voice mail modem. Data Features ❑ 56,000/54,000/52,000/50,000/48,000/46,000/ 44,000/42,000/40,000/38,000/ 36,000/34,000 ❑ 33,600/28,800/26,400/24,000/21,600/19,200/16,800/14,400/ 12,000/9,600/ 7,200/4,800/2,400/1,200/300 bps data speeds. ❑ Compatibility with the following data modem standards: • V.92, V.90, V.34, V.32bis, V.32, V.23, V.22bis, V.22A/B, and V.21; Bell 212A Due to line conditions and FCC regulations, your data •...

  • Page 49: Fax Features

    ❑ Supports Class 1 fax commands. Fax Features ❑ Fax speeds up to 14,400 bps for send and receive. ❑ Compatibility with the following fax modem transmission standards: • V.17 (14400 bps) • V.21 Channel 2 (300 bps) • V.27ter (7200 bps) •...
  • Page 50 Troubleshooting...

  • Page 51: Troubleshooting

    Troubleshooting This appendix provides tips and solutions for resolving some of the problems you might encounter with Broadxent DSI V.92 PCI DI3631 either during installation or normal use. The modem fails to accept commands to dial or answer a call.
  • Page 52 The modem cannot connect to the Internet at 56,000 bps. This may be due to line conditions in your area. Due to FCC regulations and/or line conditions, it is not always possible to achieve the maximum data rate. To solve this problem: Try moving the telephone line away from any power source, monitor, printer or computer cable.
  • Page 53 Poor sound quality when using communications software. Some 32-bit sound and communications software require a Unimodem V file. Windows 95 normally installs this file. However, in some installations, the file is missing. Follow these steps to install the Unimodem V file: 1.

  • Page 54: Resolving Hardware Conflicts

    Hardware conflicts may occur when two or more peripheral devices are set to use Resolving Hardware the same I/O address, IRQ line or DMA channel. Conflicts To resolve conflicts in Windows 95, Windows 98/98SE, Windows 2000, Windows Me or Windows XP, change the resource settings of your modem or the conflicting peripheral device using Device Manager.

  • Page 55: Resolving Conflicts In Windows 2000/Xp

    Resolving Conflicts To run Device Manager: 1. Click Start -> Settings -> Control Panel. in Windows 2000/ 2. Click the System icon. The System Properties dialog box appears. 3. Click the Hardware tab. 4. Click the Device Manager button. 5. Double-click Modem. 6.
  • Page 56 A Hardware Installation error message appears on a Windows XP operating system Problems with when a driver is being installed. installing Broadxent At the time of this product's release, Microsoft strongly encouraged companies to submit their hardware solutions for certification. If a hardware device driver is not drivers submitted, or does not qualify, for Microsoft certification, a warning message similar to the one below appears.

  • Page 57: Service And Warranty Information

    Service and Warranty Information...

  • Page 58: Product Return

    Return Merchandise Authorization (RMA) number. When returning a product for factory service: ❑ Shipment to Creative is at your expense and you assume all risk. Ship the Retain your purchase receipt, package through a carrier that provides proof of delivery; insure the shipment at as well as all packaging and full product value.

  • Page 59: Tech Support

    • Type and version of your operating system; Windows 95/98/Me/2000/XP: _____________________________________________________________________ For comments or questions regarding our technical support, you can also contact us at the following address: Creative Labs, Inc., Technical Support, 1523 Cimarron Plaza, Stillwater, OK 74075. Service and Warranty Information...

  • Page 60: Warranty Information

    The equipment warranty of Creative Technology Ltd., shall constitute the sole and exclusive remedy of any buyer of the manufacturer’s equipment and the sole and exclusive liability of the...

This manual is also suitable for:

Di3631

Table of Contents

Save PDF