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Summary of Contents for Broadxent V.92

  • Page 2: Getting Started

    Broadxent V.92 PCI DI3631 Information in this document is subject to change without notice and does not represent a commitment on the part of Broadxent Ptd. Ltd. or Creative Technology Ltd. The software described in this document is furnished under a license agreement and may be used or copied only in accordance with the terms of the license agreement. It is against the law to copy the software on any other medium except as specifically allowed in the license agreement.
  • Page 3: Table Of Contents

    Contents Introduction Before you Begin ..................v Recording Model and Serial Numbers ..........v Checking System Requirements ............v Document Conventions..............vi About Your Modem Jacks ....................1-1 Installing Hardware Installation Steps .................. 2-1 Step 1: Prepare your computer ............2-1 Step 2: Insert the modem card ............
  • Page 4 Internet Access ................5-1 Answering Machine ............... 5-1 Video Conferencing ............... 5-2 QuickConnect ................5-2 PCM Upstream................5-2 V.44 Data Compression ................5-2 Modem-on-Hold................5-3 Using Modem-on-Hold ............5-3 Appendixes General Specifications Plug and Play ............... A-1 Data Features ..............A-2 Fax Features ................
  • Page 5 Introduction...
  • Page 6: Before You Begin

    Introduction This section contains information you should know about before using this manual. Before you Begin Read the information carefully before proceeding further. Recording Model Your modem card has a model number and a serial number. After removing the modem card from its packaging, write down its model and serial numbers for future and Serial Numbers reference.
  • Page 7: Document Conventions

    Document This manual uses the following conventions to help you locate and identify the information that you need. Conventions Text Element This notepad icon indicates information that is of particular importance and should be considered before continuing. This alarm clock icon indicates that failure to adere to directions may result in loss of data or damage to your system.
  • Page 8: About Your Modem

    About Your Modem...
  • Page 9: Jacks

    About Your Modem This chapter helps you locate and identify the components of your modem. Jacks are one-hole connecting interfaces on your modem card. They allow you to Jacks attach other devices to your card. The jacks on your modem card can be seen in Figure 1-1.
  • Page 10: Installing Hardware

    Installing Hardware...
  • Page 11: Installation Steps

    Installing Hardware Installation Steps Step 1: Prepare your 1. Turn off your computer and all peripheral devices. 2. Touch a metal plate on your computer to ground yourself and to discharge any computer static electricity, and then unplug the power cord from the wall outlet. 3.
  • Page 12: Step 2: Insert The Modem Card

    Step 2: Insert the 1. Align the modem card with the PCI slot and press the card gently but firmly into the slot as shown in Figure 2-2. modem card Unused brackets Do not force the modem card into the slot. Make sure that the gold finger PCI connector on the modem card is aligned with the PCI bus connector...
  • Page 13: Step 4: Connect To The Telephone Line

    Step 4: Connect to 1. Locate the most convenient telephone wall outlet. If a phone is already connected to it, unplug the telephone cable from the wall the telephone line outlet. 2. Connect the telephone cable from the telephone to the Phone jack of the modem. Telephone Line jack To telephone...
  • Page 14: Notes On Telephone Lines

    To ensure that the modem works properly, know that: Notes on ❑ Your modem cannot be used on “party lines”, nor can it be used on toll or Telephone Lines coin-operated lines. Contact your local telephone company for help if you are not sure about the suitability of your telephone line.
  • Page 15: Installing And Testing Modem Drivers

    Installing and Testing Modem Drivers...
  • Page 16: Installing The Modem Driver In Windows 98Se/2000/Me/Xp

    Installing and Testing Modem Drivers After you have installed the modem card, turn on your computer. Windows Installing the automatically detects the modem card and device drivers. Modem Driver In If prompted for the device drivers, click the Cancel button. Windows 98SE/ Insert the Installation CD into your CD-ROM drive.
  • Page 17: Testing The Installation In Windows 95/98/98 Se/Me

    1. Click Start -> Settings -> Control Panel. Testing the 2. Double-click the Modems icon. Installation in 3. Click the Diagnostics tab (Figure 3-1). Windows 95/98/ 4. Click the COM port that has been assigned to your modem. 98 SE/Me 5.
  • Page 18: Testing The Installation In Windows 2000

    Installation in 2. Double-click the Phone and Modem Options icon. Windows 2000 3. In the Broadxent DSI V.92 PCI DI3631 WIN2K Properties dialog box, click the Diagnostics tab. A dialog box similar to Figure 3-2 appears. 4. Click the Query Modem button to display the response status of your modem.
  • Page 19: Testing The Installation In Windows Xp

    2. Click the Phone and Modem Options Installation in icon. Windows XP 3. Click the Modems tab. 4. Click Broadxent DSI V.92 PCI DI3631 and then click the Properties button. 5. When the dialog box similar to Figure 3-3 appears, click the Diagnostics tab.
  • Page 20: Uninstalling Modem Drivers

    Uninstalling Modem Drivers...
  • Page 21: Uninstalling The Modem In 95/98/98 Se/Me

    Uninstalling Modem Drivers This chapter is organized as follows: ❑ Uninstalling the Modem in 95/98/98 SE/Me ❑ Uninstalling the Modem in Windows 2000 ❑ Uninstalling the Modem in Windows XP Uninstalling Modem Drivers...
  • Page 22 The Add/Remove Programs Properties dialog 98 SE/Me box appears. Click the Install/Uninstall tab (Figure 4-1). Click Uninstall Broadxent DSI Modem, and then click the Add/Remove button. When the Modem Uninstallation dialog box appears, click the Yes button. Turn off your computer and remove the modem card from your system.
  • Page 23: Uninstalling The Modem In Windows 2000

    Double-click the Add/Remove Programs icon. Modem in Click the Change or Remove Windows 2000 Programs button (Figure 4-2). Click Uninstall Broadxent DSI Modem, and then click the Change/ Remove button. When the Modem Uninstallation dialog box appears, click the Yes button.
  • Page 24: Uninstalling The Modem In Windows Xp

    Double-click the Add or Remove Programs icon. Modem in Click the Change or Remove Windows XP Programs button (Figure 4-3). Click Uninstall Broadxent DSI Modem, and then click the Change/ Remove button. When the Modem Uninstallation dialog box appears, click the Yes button.
  • Page 25: Modem Features

    Modem Features...
  • Page 26: Plug And Play

    Some features of your Broadxent V.92 PCI DI3631 are: Plug and Play This feature allows you to install your Broadxent V.92 PCI DI3631 easily, as the device is automatically configured. Faxes Use your Broadxent V.92 PCI DI3631 to send and receive fax documents. This feature also allows you to configure the modem to serve as a fax-on-demand system by using the software provided.
  • Page 27: Video Conferencing

    Video Conferencing Your Broadxent V.92 PCI DI3631 comes complete with V.80 standard support, for use with H.32x video conferencing systems. QuickConnect Quick Connect cuts dial-up time to as little as half by learning how to connect to your ISP the first time you call and repeating that for future connections.
  • Page 28: Modem-On-Hold

    Modem-on-Hold This feature allows you to answer an incoming call, or make an outgoing call even when you are surfing the Internet. Check with your local Internet Service Provider to ascertain that this feature is supported in your area. Modem-on-Hold suspends the data connection between your modem and the ISP so that you can pick up your phone and receive an incoming call in the usual way, while surfing the Internet.
  • Page 29 Making a phone call 1. Be sure that you are connected to the Internet. 2. Click the Modem On Hold Utility icon at the Modem On bottom right hand corner of your screen. Hold Utility You must be connected to the icon Internet before you can see and click the Modem On...
  • Page 30: A General Specifications

    General Specifications...
  • Page 31: Plug And Play

    General Specifications This appendix lists the general specifications of your modem. ❑ PCI specification compliant Plug and Play ❑ Plug and Play resources Dependent Resource Information functions Choice 1 I/O Port: 3E8 to 3EF COM 3 IRQ: 3, 4, 5, 7, 9, 10, or 11 Choice 2 I/O Port: 2E8 to 2EF COM 4...
  • Page 32: Data Features

    ❑ 33,600/31,200/28,800/26,400/24,000/21,600/19,200/16,800/14,400/ 12,000/9,600/ 7,200/4,800/2,400/1,200/300 bps data speeds ❑ Compatibility with the following data modem standards: • V.92, V.90, V.34, V.32bis, V.32, V.23, V.22bis, V.22A/B, and V.21; Bell 212A and 103J Due to line conditions and FCC regulations, your data • V.42 LAPM and MNP2-4 error correction rate may be lower.
  • Page 33: Fax Features

    ❑ Able to record and play voice messages over the telephone line Voice Features ❑ Multiple mailboxes using Included Communications software ❑ Supports ITU V.92 standard to allow high performance video conferencing over Video Conferencing standard phone lines and the internet. Video Conferencing standards are H.324 Support and H.323...
  • Page 34 Troubleshooting...
  • Page 35: Problems Installing Software

    Troubleshooting This appendix provides tips and solutions for resolving some of the problems you might encounter with Broadxent V.92 PCI DI3631 either during installation or normal use. The installation does not start automatically after the Creative Modem Blaster Problems Installation CD is inserted.
  • Page 36: Problems With Your Modem

    The modem fails to accept commands to dial or answer a call. Problems with There may be an improper telephone line connection. Your Modem Check the following: ❑ Make sure the telephone cable is attached to the Telephone Line jack. ❑...
  • Page 37 The modem cannot connect to the Internet at 56,000 bps. This may be due to line conditions in your area. Due to FCC regulations and/or line conditions, it is not always possible to achieve the maximum data rate. To solve this problem: Try moving the telephone line away from any power source, monitor, printer or computer cable.
  • Page 38 Poor sound quality when using communications software. Some 32-bit sound and communications software require a Unimodem V file. Windows 95 normally installs this file. However, in some installations, the file is missing. Follow these steps to install the Unimodem V file: 1.
  • Page 39: Resolving Hardware Conflicts

    Hardware conflicts may occur when two or more peripheral devices are set to use Resolving the same I/O address, IRQ line or DMA channel. Hardware To resolve conflicts in Windows 95, Windows 98/98SE, Windows 2000, Windows Me Conflicts or Windows XP, change the resource settings of your modem or the conflicting peripheral device using Device Manager.
  • Page 40: Resolving Conflicts In Windows 2000/Xp

    Resolving Conflicts To run Device Manager: 1. Click Start -> Settings -> Control Panel. in Windows 2000/ 2. Click the System icon. The System Properties dialog box appears. 3. Click the Hardware tab. 4. Click the Device Manager button. 5. Double-click Modem. 6.
  • Page 41: C Service And Warranty Information

    Service and Warranty Information...
  • Page 42: Product Return

    Service and Warranty Information Visit our online help website for help with installation, answers to frequently asked questions, or troubleshooting tips. Our website hold a wealth of information as well as up-to-the-minute software and driver upgrades. www.americas.creative.com/support To return a Creative product for a factory service, contact the Creative Technical Product Return Support office.
  • Page 43: Warranty Information

    Warranty Information CREATIVE (“the manufacturer”) warrants that equipment furnished will be free from defects in material and workmanship for a period of one (1) year from the confirmed date of purchase of the product new from the retail location. Upon written notice of any such defect, the manufacturer will, at its option, repair or replace the defective item under the terms of this warranty, subject to the provisions and specific exclusions listed herein.
  • Page 44 Creative Labs, Inc. 1901 McCarthy Boulevard Milpitas CA 95035 Creative Technology Ltd 31, International Business Park Creative Resource Singapore 609921...

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