Samsung HT-C6930W User Manual page 66

Otherinbrrn ion
Refer to the chart below when this product does not function properly, If the problem you are
experiencing is not listed below or if the instructions below do not help, turn off the product,
disconnect the power cord, and contact Samsung Electronics at 1-800-SAMSUNG,
cannot e jectthe disc.
TheiPodfailsto connect.
• Isthe powercordpluggedsecurelyinto theoutlet?
• Turnoffthe powerandthenturn it backon,
• Checkthe conditionof the iPodconnectorandDock,
• Keepthe iPodS/W versionupto date,
Playbackdoes not start. • Checkthe regionnumberof the BD/DVD,
BD/DVD discspurchased from abroadmaynot beplayable,
• CD-ROMs andDVD-ROMs c annotbe playedonthis Product,
• Makesurethatthe ratinglevelis correct,
Playbackdoes not start • Areyou usinga deformed discor a discwith scratches on thesurface?
immediatelywhenthe • Wipethedisc clean,
Play/Pause buttonis pressed.
Sound is not produced. • Nosound is heard dudng fastplayback, slowplayback, andstepmotion playback,
• Arethespeakers c onnected properly? I sthespeaker setupcorrectly customized?
• Isthe discseverely damaged?
Sound canbe heardonlyfroma
fewspeakers andnotall 8.
Dolby Digital 7 .1CHSurround
Sound is not produced.
The remote control d oes notwork,
• Discis rotating but no
picture is produced.
• Picture qualityis poorand
picture isshaking.
Audio language a ndsubtitles do
notwork.
• OncertainBD/DVD discs,soundis outputfrom the frontspeakersonly,
• Checkif the speakersare connectedproperly,
• Adjustthe volume,
• Whenlisteningto a CD,radioor TV,soundis outputto thefront speakersonly,
Select"PROLOGIC II" bypressing []["] PLII (DolbyProLogicII) onthe remote
control t o use all sixspeakers,
• Isthere "Dolby Digital 7.1OH"mark onthedisc?Dolby Digital 7.1CHSurround Sound is
produced o nlyifthediscisrecorded w ith7.1channel sound.
• Isthe audiolanguage correctlysetto DolbyDigital7.1-CHinthe information
display?
• Istheremote c ontrol being operated within itsoperational angle and distance ranges?
• Arethe batteriesdrained?
• Have y ou selected themode _ /BD)functions oftheremote control _ orBD) correctly?
• Isthe TVpoweron?
• Arethe videocablesconnectedproperly?
• Isthe discdirty or damaged?
• A poorlymanufactured discmay notbe playable,
• Audiolanguage andsubtitles will notworkif the discdoesnotcontainthem,
Menuscreen does not appear • Areyou usinga discthat doesnotcontainmenus?
even when the menufunction is
selected.
66 English