Troubleshooting - JVC KD-SX38MBT Instruction Manual

Troubleshooting

Symptom Remedy
Sound cannot be heard. • Adjust the volume to the optimum level.
• Check the cords and connections.
"MISWIRING CHECK WIRING Turn the power off, then check to be sure the terminals of
THEN PWR ON" appears. the speaker wires are insulated properly. Turn the power
on again.
"PROTECTING SEND SERVICE" Send the unit to the nearest service center.
appears.
Source cannot be selected. Check the [SOURCE SELECT] setting. (Page 5)
The unit does not work at all. Reset the unit. (Page 4)
Correct characters are not • This unit can only display uppercase letters, numbers,
displayed. and a limited number of symbols.
• Depending on the display language you have selected
(page 6), some characters may not be displayed
correctly.
• Radio reception is poor. Connect the antenna firmly.
• Static noise while listening
to the radio.
Playback order is not as USB device, the folders are played in the order of creation
intended. (date and time). The files within each folder are played in
the order of the file name (alphabet).
Elapsed playing time is not This depends on the recording process earlier (USB).
correct.
"NOT SUPPORT" appears and Check whether the file is a playable format.
file skips. (Page 25)
"READING" keeps flashing. • Do not use too many hierarchical levels and folders.
• Reattach the USB device.
KD-SX38MBT_K_B5A-4237-00_EN_1st Draft.indd 27 KD-SX38MBT_K_B5A-4237-00_EN_1st Draft.indd 27
Symptom Remedy
"UNSUPPORTED DEVICE" • Check whether the connected USB device is compatible
appears. with this unit and ensure the file systems are in
supported formats. (Page 25)
• Reattach the USB device.
"UNRESPONSIVE DEVICE" Make sure the USB device is not malfunction and reattach
appears. the USB device.
"USB HUB IS NOT This unit cannot support a USB device connected via a
SUPPORTED" appears. USB hub.
"CANNOT PLAY" appears. Connect a USB device that contains playable audio files.
• The source does not The USB port is drawing more power than the design
change to "USB" when limit. Turn the power off and unplug the USB device.
you connect a USB device Then, turn on the power and reattach the USB device.
while listening to another If this does not solve the problem, turn the power off and
source. on (or reset the unit) before replacing with another USB
• "USB ERROR" appears. device.
"NO DEVICE" Connect a USB device, and change the source to USB
again.
No Bluetooth device is • Search from the Bluetooth device again.
detected. • Reset the unit. (Page 4)
Bluetooth pairing cannot • Make sure you have entered the same PIN code to both
be made. the unit and Bluetooth device.
• Delete pairing information from both the unit and
the Bluetooth device, then perform pairing again.
(Page 11)
Echo or noise is heard during • Adjust the microphone unit's position. (Page 11)
a phone conversation. • Check the [ECHO CANCEL] setting. (Page 13)
Data Size: B6L (182 mm x 128 mm)
Book Size: B6L (182 mm x 128 mm)
ENGLISH 27
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