Before Youcallforservice - Sharp KB-3411J Operation Manual

BEFORE YOU CALL FOR SERVICE
Please check the %llowing be%re calling %r service. It may save you time and expense.
SOLUT|OH
1 * Make sure the power cord is tightly"
connected to the outlet.
• Check house lights to be sure. Call your
local electric compa W for service.
• Replace the fuse or reset the circuit
breaker.
• See page 30 for how to cancel Demo
• Range is in Demo Mode. Mode.
2
Sm'face units do not * No power to the appliance. * See SOLt TION for PROBLEM 1.
heat. * Surface controls improperly set. * Check if the controls have been properly
set. See page 14.
3 Surface units too hot or * Improper cookware being used. * Use pans which are flat and match the
not hot enough, diameter of the surface unit selected.
4 Surface unit stops * It is normal when turned to a lower
glowing, setting.
5 Scratches on glass * Incorrect cleaning methods were used. * Use the recommended cleaning procedure.
ceramic cooktop. See page 31.
• Cookx_are xxith rough bottom has been * Use smooth, flat-bottomed cookxxare.
used.
6 Areas of discoloration * Food spillovers not cleaned before next * Use the recommended cleaning procedure.
on the cooktop, use. See page 31.
7 Metalmarks on * Sliding or scraping of metal pans on top. * Do not slide metal pans. When cool, clean
cooktop, with cooktop cleaning cream to remove the
marks.
8 Brown streaks or specks * Boilovers are cooked onto surface. * Use the recommended cleaning procedure.
on cooktop glass sur- See page 31.
face.
9 Food in Microwave * No power to the appliance. * See SOLUTION for PROBLEM 1.
Drawer is not heated. * Drawer controls improperly set. * Check if the controls have been properly
set. See page 17.
• Range is in Demo Mode. * See page 30.
.10 Microwave Drawer light * Light bulb is loose or burned out. * (?all for service.
does not work.
"1.1 Oven does not work. * No power to the appliance. * See SOLI_TION for PROBLEM 1.
• Oven controls improperly set. * Check if the controls have been properly
PROBLEM
Part or all of range
does not operate.
set. See page 22.
* Allow the oven to cool below locking
temperatme and then reset to the desired
setting/temperature.
* See page 30.
* Tighten or replace the bulb.
POSSIBLE CAUSE
* Power cord of range is not completely
connected to the electrical outlet.
* Poxxer outage.
* Fuse/circuit breaker at home doesn't
work.
* Oven too hot.
* Range is in Demo Mode.
.12 Oven light does not * Light bulb is loose or burned out.
work.
"13 Touch controls will not * Control Lock is on. * See page 29 to unlock.
operate.
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