Initial Setup; Troubleshooting And Maintenance - Samsung QE55Q95TDTXXH User Manual

02 Connecting the TV to the One
Connect
For more information about how to connect via the One Connect,
refer to Quick Setup Guide.
• Do not use the One Connect in the upside-
down or upright position.
• Take care not to subject the cable to any of the
actions below. The One Invisible Connection
contains a power circuit.
Bending Twisting
Pressing on Electric shock
CLASS 1 LASER PRODUCT (One Invisible Connection)
• Caution - Invisible laser radiation when open. Do not stare
into beam.
– Do not bend the One Invisible Connection cable
excessively. Do not cut the cable.
– Do not place heavy objects on the cable.
– Do not disassemble either of the cable connectors.
• Caution - Use of controls, adjustments, or the performance
of procedures other than those specified herein may result
in hazardous radiation exposure.

03 Initial Setup

When you turn on your TV for the first time, it immediately
starts the Initial Setup. Follow the instructions displayed on the
screen and configure the TV's basic settings to suit your viewing
environment.
Using the TV Controller
You can turn on the TV with the TV Controller button at the
bottom of the TV, and then use the Control menu. The Control
menu appears when the TV Controller button is pressed while
the TV is On.
• The screen may dim if the protective film on the SAMSUNG
logo or the bottom of the TV is not detached. Please remove
the protective film.
English - 6
Control menu
TV Controller button / Remote control sensor
04 Troubleshooting and
Maintenance
Troubleshooting
Pulling
For more information, see "Troubleshooting" or "FAQ" in the
e-Manual.
> Settings > e-Manual > Troubleshooting or FAQ
If none of the troubleshooting tips apply, please visit "www.
samsung.com" and click Support or contact the Samsung service
centre.
• This TFT LED panel is made up of sub pixels which require
sophisticated technology to produce. There may be, however,
a few bright or dark pixels on the screen. These pixels will
have no impact on the performance of the product.
• To keep your TV in optimum condition, upgrade to the latest
software. Use the Update Now or Auto update functions on
the TV's menu (
> Update Now or Auto update).
The TV won't turn on.
• Make sure that the AC power cable is securely plugged in to
the One Connect and the wall outlet.
• Make sure that the wall outlet is working and the remote
control sensor at the bottom of the TV is lit and glowing a
solid red.
• Try pressing the TV Controller button at the bottom of the TV
to make sure that the problem is not with the remote control.
If the TV turns on, refer to "The remote control does not work".
The remote control does not work.
• Check if the remote control sensor at the bottom of the TV
blinks when you press the remote's Power button. If it does
not, replace the remote control's batteries.
• Make sure that the batteries are installed with their poles
(+/–) in the correct direction.
• Alkaline batteries are recommended for longer battery life.
• Try pointing the remote directly at the TV from 1.5-1.8 m away.
• If your TV came with a Samsung Smart Remote (Bluetooth
Remote), make sure to pair the remote to the TV.
> Settings > Support > Software Update