Samsung UE65AU6905KXXC E-Manual page 188

The problem
The Subtitle function in the
TV menu is deactivated.
Subtitles appear on the TV
screen.
The HDR of the connected
external device turns off.
The TV remains on or does
not turn on automatically.
TV (The Frame TV) cannot
be turned off.
If the test picture does not appear or there is noise or distortion, the TV may have a problem. Contact Samsung's Call Centre
for assistance.
If the test picture is displayed properly, there may be a problem with an external device. Please check the connections.
If the problem persists, check the
When an external device is connected with an HDMI or Component cable, the
function is unavailable. Adjust the subtitle setting on the external device.
Turn off the Subtitle function in
• Settings
Expand the reception range of the corresponding HDMI input signal in
• Settings
If the surrounding area is too dark or bright, the motion sensor may not work normally. The
performance of the motion sensor may be affected by the installation environment (height,
tilt, obstacles). If the clothes you wear or your skin colour is similar to the surrounding
shading, the motion sensor may not work properly.
Motion Sensor may not be supported depending on the model or geographical area.
The TV responds to all visual changes around it (lights, displays, dogs, out-of-window
changes, and other occurrences). You can adjust the response level by adjusting the
sensitivity of the motion detector.
• Art Settings
Motion Detector may not be supported depending on the model or geographical area.
If your TV is The Frame model, you can turn off the TV by long-pressing the Power button. To
switch from Art mode to TV mode or vice versa, short-press the Power button when the TV is
on.
Signal Information or refer to the external device's user manual.
Try this!
Subtitle Settings.
General Accessibility
General External Device Manager
Motion Detector
- 187 -
Subtitle
Subtitle Settings Subtitle
Input Signal
Input Signal Plus
Plus.