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Troubleshooting
Before contacting a Samsung Service Centre, please attempt the following solutions. Some
situations may not apply to your device.
The subject's eyes appear red
Red eyes occur when the subject's eyes reflect light from the camera flash.
Set the flash option to Red-eye.
Photos have dust spots
If dust particles are present in the air, you may capture them in photos when you use the
flash.
• Turn the flash off or avoid taking photos in a dusty place.
• Adjust the ISO sensitivity.
Photos are blurred
Blurring can occur if you take photos in low-light conditions or hold the device incorrectly.
• Half-press the Shutter button to ensure the subject is focused.
• Set the image stabilizer option.
• Turn the flash on.
Photos are blurred when shooting at night
As the camera tries to let in more light, the shutter speed slows. This can make it difficult to
hold the camera steady long enough to take a clear picture and may result in device shake.
• Set Night in night mode.
• Turn the flash on.
• Adjust the ISO sensitivity.
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