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Acer VG270 Lifecycle Extension Manual

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27" LCD Monitor
ACER VG270
Service
Service
Service
Acer Monitor VG270
LIFECYCLE EXTENSION
GUIDE
1

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Summary of Contents for Acer VG270

  • Page 1 27" LCD Monitor ACER VG270 Service Service Service Acer Monitor VG270 LIFECYCLE EXTENSION GUIDE...

  • Page 2: Table Of Contents

    Contents Important Safety Notice............................ 3   1. Exploded view diagram with list of items ...................... 4   2. Mechanical Instruction ..........................5   3. Firmware Upgrade Process ........................11   4. Writing EDID Process ..........................16   5. FRU (Field Replaceable Unit) List ......................29   6.

  • Page 3: Important Safety Notice

    Important Safety Notice Proper service and repair is important to the safe, reliable operation of all ACER Company Equipment. The service procedures recommended by ACER and described in this service manual are effective methods of performing service operations. Some of these service operations require the use of tools specially designed for the purpose.

  • Page 4: Exploded View Diagram With List Of Items

    1. Exploded view diagram with list of items Item Description TPV Part No. ACER Part No. LED BOARD LEPCLQA2 55.TCCM2.004 KEY BOARD KEPCLQA6 55.TCCM2.003 ADAPTER BOARD G9541-P0A-X-000-0010 PLPCHD541KVG7 MAIN BOARD CBPRITMC0Q6 CABLE 30P-30P 450MM(MB TO PANEL) 395G179X30B8820000...

  • Page 5: Mechanical Instruction

    2. Mechanical Instruction Tools Required List the type and size of the tools that would typically can be used to disassemble the product to a point where components and materials requiring selective treatment can be removed. Tool Description: − Screwdriver (Phillip-head, Hexagonal head) −...
  • Page 6 2.1 Disassembly Procedures: S1. Push the button to remove the stand –base ASS’Y and unscrew the screw on rear cover.
  • Page 7 S2. Remove the rear cover. Use a tool (like picture using) to open all latches. (Be careful the position of the key board.) S3. Disconnect the cables (main board to Key board / LED board, main board to speakers) and remove the screws to remove the key board from the rear cover.
  • Page 8 S4. Tear up all tapes and disconnect the FFC cable (main board to panel), the cables (power board to panel). Remove the LED board and unscrew the screws. S5. Remove the screws to separate the panel and the Middle Frame.
  • Page 9 S6. Unscrew the screws of the main board remove the mylar. Then unscrew the screws of the power board and main board to remove them from mainframe.
  • Page 10 S7. Remove the main board and power board. Disconnect the cables.
  • Page 11 2.2 Assembly Procedures: S1 Prepare a main board, a power board and some essential cables. Connect every cable as the below picture. S2. Use a Philips-head screwdriver to tighten the screws till the power board and main board with shield are firmly attached.
  • Page 12 S3. Assemble the MIDDLE FRAME and the panel. Use a screwdriver to tighten the screws.
  • Page 13 S4. Connect cables (mainboard to panel and the power board to panel). Assemble the LED board and screw the two screws and paste the tapes.
  • Page 14 S6. Prepare a rear cover, a key board and speakers and use the screws to lock the key board and speakers. S7. Connect the pin (LED board / Key board) and the pin (mainboard to speakers). Use the screws to lock the rear cover.
  • Page 15 S8. Assemble the stand and base ASS’Y.

  • Page 16: Firmware Upgrade Process

    3. Firmware Upgrade Process 1．Materials ISP JIG: 715GT089-C VGA cable TPV P/N: 089G728 GAA DB Monitor USB cable TPV P/N: 089G1758 X USB port driver ISP tool: New F/W...
  • Page 17 2.Connection 3.Install USB driver. 3.1. When insert the USB cable to PC USB port, will pop up a Hardware Wizard to help you install the USB driver if you use this ISP board first time.it can auto install success by itself Remark: The USB driver files path: D:\FTC100103(Mstar)\FTCUSB.INF After installation the USB serial port driver, please check the port.
  • Page 18 4.2. Choose the FTDIUSB communication way. 4.3 Click “ISP” and “ISP Option” to set the parameter.
  • Page 19 4.4 Close the “ISP Option” window and click the “BigBin” to load the correct F/W. 4.5 Click to start programming.
  • Page 20 4.6 After about 20 minutes, there will pop up message as below figure which promotes the upgrade successful. 5. Check the FW version after upgrade. 5.1. The way to open factory menu. (1) Connect VGA source to monitor and turn it on. (2) The way to factory menu: Pressing the hot key button and DC on, when the screen lights, release the key and press the left botton again to open the menu with “F”...
  • Page 21 Check this F/W version. (3)Do “Auto Color” in factory mode. 5.2. Do factory reset in user menu. (1)Restart the monitor after open factory menu. And then open the user menu. (2)Factory reset will turn off “Burn in” mode which screen color switches among red, green, blue and black.

  • Page 22: Writing Edid Process

    4. Writing EDID Process 1. Materials list VGA cable USB cable TPV P/N: 089G728 GAA DB TPV P/N: 089G1758 X USB port driver ISP JIG: 715GT089-B Monitor ISP tool EDID...
  • Page 23 WH.dat HDMI2 EDID WH2.dat 4.2. Copy these files to one folder named as Acer VG270 which must contains “config.ini” file. 4.3. Copy Acer VG270 to DDC folder and put DDC and ISP tool together. 4.4 Setting the Config as below.
  • Page 24 5. Run the ISP tool Note: If the F/W Upgrade use the same ISP tool as the EDID writing, you must close the F/W Upgrade tool before running the EDID writing tool. 5.1. Double-click the icon to open the tool.
  • Page 25 5.2. Select the EDID folder. 5.3. Load EDID successful.
  • Page 26 5.4 Tick the “Only connect VGA”. 5.5 Set the OtherSetting as below.
  • Page 27 5.6 Type in the date and the 22 digit S/N and “Debug Information”. 5.7. Start to writing. Click “write EDID” to start writing. When The green “PASS” appear, the process is finished.
  • Page 28 5.8 After writing the EDID pass, you must read the EDID to ensure the EDID data had been write into the monitor. Choose one of the port to read. 1. If it appears all “00” when read the EDID data,you need reconnect the ISP tool or install the the driver of the ISP tool again.

  • Page 29: Fru (Field Replaceable Unit) List

    5. FRU (Field Replaceable Unit) List This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of ACER VG270 Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDERING FRU P ARTS, you should c heck the most up-to-date information available on your regional web or channel.
  • Page 30 CABLE 30P-30P 450MM(MB TO 395G179X30B8820000 PANEL) CABLE 4P-2P+2P 650/220MM(MB 395GH20004WM148000 50.TCCM2.002 TO SPEAKER) CABLE 6P-6P 450MM(MB TO 395GH20006XM208000 50.TCCM2.003 KEY BOARD) CABLE 6P-6P 200MM(PB TO 395GH20006GM209000 50.TCCM2.004 PANEL) MIDDLE FRAME 705GQHCS034447 60.TBLM2.001 ASSY W LOGO REAR COVER A34G4569AEM07S0130 Joystick BUTTON A33G2238AEM01L0100 60.TCCM2.007...
  • Page 31 FUNCTION KEY A33G2236AEM01L0100 60.TBLM2.003 STAND HINGE 705GQHCS034504 ASSY BASE ASSY 705GQHCS034497 INSULATING- Q52G18016090HF0AJY 47.TBLM2.002 SHEET(BLACK) MAINFRAME Q15G320010130100ZA D-SUB CABLE 089G 728CAA 2A 50.LZJM2.003 1800 HDMI CABLE 389G1848GAA502 50.T27M2.010 1800...
  • Page 32 AC POWER CORD 1800 for 389G404A18NISG 27.T1BM2.001 Europe AUDIO CABLE 389G017356G53R 50.LXPM2.012 1800...

  • Page 33: Trouble Shooting Instructions

    6. Trouble shooting instructions...