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Local ISPs are usually listed in your telephone directory. When choosing an ISP , com-
pare various service providers by asking the following questions:
Is your software compatible with my operating system?
Make sure the software is compatible with Windows 98.
Do you provide a browser and e-mail program?
Most ISPs provide a popular browser like Microsoft Internet Explorer (already installed
on your computer) or Netscape Navigator. Make sure the ISP provides setup instruc-
tions for the browser software.
How many e-mail accounts come standard with your service?
Most services provide at least one free e-mail account. You may also be able to pur-
chase additional accounts.
What is your fastest connection speed?
Make sure the ISP supports the speed of your modem.
If I have problems getting your setup program installed, how can I get help?
ISPs usually provide a telephone number you can call.
Is your setup program automated or will I have to manually set up my dial-up
connection?
If setup is a manual process, find out how much support the ISP provides.
Do you provide free space for my personal World Wide Web page?
Most ISPs provide free space for personal web sites.
How much idle time is allowed before being disconnected from your service?
ISPs usually set a limit of inactivity before disconnecting you from their service.
How many users per phone line does your service support?
The smaller the ratio of users to phone lines, the less chance you have of getting a
busy signal.
How do I pay for Internet access using your service?
Some ISPs offer unlimited Internet access for a monthly fee. Others charge according
to the amount of time you spend on the Internet.
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You can set up a new or existing Internet account and configure your computer for
Internet use with the Internet Connection wizard. The Internet Connection wizard
can be accessed from the Welcome to Windows 98 screen; or you can click the
Connecting to the Internet
2-3
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