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   Summary of Contents for Dell Inspirion 510m

  • Page 1

    Thank you for purchasing this Factory Service Manual CD/DVD from servicemanuals4u.com. Please check out our eBay auctions for more great deals on Factory Service Manuals: servicemanuals4u...

  • Page 2

    Dell™ Inspiron™ 510m Owner’s Manual Model PP10L w w w . d e l l . c o m | s u p p o r t . d e l l . c o m...

  • Page 3

    CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. Abbreviations and Acronyms For a complete list of abbreviations and acronyms, see the Dell Inspiron Help file. To access the help file, see page 16. ® If you purchased a Dell™ n Series computer, any references in this document to Microsoft ®...

  • Page 4: Table Of Contents

    Contents CAUTION: Safety Instructions ..... . . SAFETY: General ......SAFETY: Power .

  • Page 5: Table Of Contents

    ......Dell™ QuickSet Battery Meter .....

  • Page 6: Table Of Contents

    Removing and Installing Devices While the Computer Is Turned Off ....... . Removing and Installing Devices While the Computer Is Running .

  • Page 7: Table Of Contents

    Copying CDs and DVDs ......How to Copy a CD or DVD ..... . . Using Blank CD-Rs and CD-RWs .

  • Page 8: Table Of Contents

    ....If Your Dell™ Computer Gets Wet ..... .

  • Page 9: Table Of Contents

    ......Returning a Hard Drive to Dell ....

  • Page 10: Caution: Safety Instructions

    CAUTION: Safety Instructions Use the following safety guidelines to help ensure your own personal safety and to help protect your computer and working environment from potential damage. SAFETY: General • Do not attempt to service the computer yourself unless you are a trained service technician. Always follow installation instructions closely.

  • Page 11: Safety: Power

    SAFETY: Battery • Use only Dell™ battery modules that are approved for use with this computer. Use of other types may increase the risk of fire or explosion. •...

  • Page 12: Safety: Emc Instructions

    Use shielded signal cables to ensure that you maintain the appropriate electromagnetic compatibility (EMC) classification for the intended environment. For parallel printers, a cable is available from Dell. If you prefer, you can order a cable from Dell at its worldwide website at www.dell.com.

  • Page 13: Safety: Ergonomic Computing Habits

    Viewing the display or external monitor screen for extended periods of time may result in eye strain. For comfort and efficiency, observe the ergonomic guidelines in the Dell Inspiron Help file when setting up and using your computer. To access the help file, see page 16.

  • Page 14: Safety: Battery Disposal

    • When transporting a sensitive component, first place it in an antistatic container or packaging. • Handle all sensitive components in a static-safe area. If possible, use antistatic floor pads and workbench pads. SAFETY: Battery Disposal Your computer uses an lithium-ion battery and a reserve battery. For instructions about replacing the lithium-ion battery in your computer, refer to "Replacing the Battery"...

  • Page 15

    CAUTION: Safety Instructions...

  • Page 16: Finding Information For Your Computer

    • Drivers for my computer Documentation and drivers are already installed on your computer. You • My computer documentation can use the CD to reinstall drivers, run the Dell Diagnostics, or access your documentation. • My device documentation Readme files may be included on your CD to provide last-minute updates about technical changes to your computer or advanced technical-reference material for technicians or experienced users.

  • Page 17

    ® ® • Tips on using Microsoft Windows Dell Inspiron Help File • How to play CDs and DVDs Click the Start button and click Help and Support. • How to use standby mode and Click User and system guides and click User’s guides.

  • Page 18

    Dell Support Website — support.dell.com • Latest drivers for my computer • Answers to technical service and The Dell Support website provides several online tools, including: support questions • Solutions — Troubleshooting hints and tips, articles from technicians, • Online discussions with other users and...

  • Page 19

    Finding Information for Your Computer...

  • Page 20: A Tour Of Your Computer, Front View

    — For more information about your display, see the file. To access the help file, see Dell Inspiron Help DISPLAY page 16. — Press the power button to turn on the computer or exit a power management mode.

  • Page 21

    If the computer stops responding, press and hold the power button until the computer turns off completely (which may take several seconds). D E V I C E S T A T U S L I G H T S Turns on when you turn on the computer and blinks when the computer is in a power management mode.

  • Page 22

    If the computer is connected to an electrical outlet, the light operates as follows: – Solid green: The battery is charging. – Flashing green: The battery is almost fully charged. If the computer is running on a battery, the light operates as follows: –...

  • Page 23: Left View

    PC C — Supports one PC Card, such as a modem or network adapter. For more information, see ARD SLOT the Dell Inspiron file. To access the help file, see page 16. Help — Lets you transfer files from your computer to another infrared-compatible device INFRARED SENSOR without using cable connections.

  • Page 24

    IEEE 1394 — Use to attach devices supporting IEEE 1394 high-speed transfer rates, such as some CONNECTOR digital video cameras. When you receive your computer, the sensor is disabled. You can use the system setup program to enable the sensor. For information on transferring data, see the Help and Support Center or the documentation that came with your infrared-compatible device.

  • Page 25: Right View

    NOTICE: Before you buy an antitheft device, ensure that it will work with the security cable slot. — You can install devices such as an optical drive or a Dell TravelLite™ module in the module MODULE BAY bay. For more information, see page 49.

  • Page 26: Back View

    Back View CAUTION: Do not store your computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire. modem connector parallel connector USB connectors (2) (RJ-11) serial connector S-video TV-out connector network connector...

  • Page 27

    T V- V I D E O O U T C O N N E C T O R Connects your computer to a TV. For more information, see page 65. (RJ-11) M O D E M C O N N E C T O R Connect the telephone line to the modem connector.

  • Page 28

    Connects a parallel device, such as a printer. V I D E O C O N N E C T O R Connects an external monitor. For more information, see the Dell Inspiron file. To access the help file, see page 16. Help S E R I A L C O N N E C T O R Connects serial devices, such as a mouse or handheld device.

  • Page 29

    — Attach an AC adapter to the computer. ADAPTER CONNECTOR The AC adapter converts AC power to the DC power required by the computer. You can connect the AC adapter with your computer turned either on or off. CAUTION: The AC adapter works with electrical outlets worldwide. However, power connectors and power strips vary among countries.

  • Page 30: Bottom View

    Bottom View battery-bay latch release memory module cover battery charge gauge hard drive battery Mini PCI card cover docking device slot — Covers the compartment that contains the memory module(s). See page 103. MEMORY MODULE COVER — Releases the battery. See page 44 for instructions. BATTERY BAY LATCH RELEASE —...

  • Page 31

    — Covers the compartment that contains the Mini PCI card. See page 107. CARD COVER — Stores software and data. HARD DRIVE A Tour of Your Computer...

  • Page 32: Connecting To The Internet

    Setting Up Your Computer Connecting to the Internet NOTE: ISPs and ISP offerings vary by country. To connect to the Internet, you need a modem or network connection and an Internet service provider (ISP), such as AOL or MSN. Your ISP will offer one or more of the following Internet connection options: •...

  • Page 33: Modem And Internet Connection Problems

    In the next window, click the appropriate option: • If you do not have an ISP and want to select one, click Choose from a list of Internet service providers (ISPs). • If you have already obtained setup information from your ISP but you did not receive a setup CD, click Set up my connection manually.

  • Page 34

    — If you have other ONNECT THE MODEM DIRECTLY TO THE TELEPHONE WALL JACK telephone devices sharing the line, such as an answering machine, fax machine, surge protector, or line splitter, then bypass them and use the telephone line to connect the modem directly to the telephone wall jack.

  • Page 35: E-mail Problems

    E-Mail Problems — With the Outlook Express e- NSURE THAT YOU ARE CONNECTED TO THE INTERNET mail program open, click File. If Work Offline has a check mark next to it, click the check mark to remove it and connect to the Internet. Transferring Information to a New Computer ®...

  • Page 36: Setting Up A Printer

    On the What do you want to transfer? screen, select the items you want to transfer and click Next. After the information has been copied, the Completing the Collection Phase screen appears. Click Finish. To transfer data to the new computer: On the Now go to your old computer screen on the new computer, click Next.

  • Page 37: Connecting A Usb Printer

    parallel connector on computer connector on printer screws (2) clips (2) notches (2) parallel printer cable Turn on the printer and then turn on the computer. If the Add New Hardware Wizard window appears, click Cancel. Install the printer driver if necessary. See the documentation that came with your printer. Connecting a USB Printer NOTE: You can connect USB devices while the computer is turned on.

  • Page 38: Printer Problems

    USB connector on computer USB connector on printer USB printer cable Printer Problems — Ensure that the printer cable is properly HECK THE PRINTER CABLE CONNECTIONS connected to the computer (see page 35). — Ensure that the electrical outlet is working by testing EST THE ELECTRICAL OUTLET it with another device, such as a lamp.

  • Page 39: Power Protection Devices

    ® E R I F Y T H A T I N D O W S R E C O G N I Z E S T H E P R I N T E R Click the Start button. Click Control Panel.

  • Page 40: Uninterruptible Power Supplies

    Uninterruptible Power Supplies NOTICE: Loss of power while data is being saved to the hard drive may result in data loss or file damage. NOTE: To ensure maximum battery operating time, connect only your computer to a UPS. Connect other devices, such as a printer, to a separate power strip that provides surge protection.

  • Page 41

    Setting Up Your Computer...

  • Page 42: Battery Performance

    Batteries for portable computers are covered only during the initial one-year period of the limited warranty for your computer. For more information about the Dell warranty for your computer, see the separate paper warranty document that shipped with your computer For optimal computer performance and to help preserve BIOS settings, operate your Dell™...

  • Page 43: Checking The Battery Charge

    For more information about checking the charge on the second battery, see page 49. Dell™ QuickSet Battery Meter If Dell QuickSet is installed, press <Fn><F8> to display the QuickSet Battery Meter. The Battery Meter window displays status, charge level, and charge completion time for the battery in your computer.

  • Page 44: Charge Gauge

    90 percent depleted. The computer enters hibernate mode when the battery charge is at a critically low level. For more information about low- battery alarms and to access "Power Management," see the Dell Inspiron Help . To access the file help file, see page 16.

  • Page 45: Removing A Battery

    Removing a Battery CAUTION: Before performing these procedures, disconnect the modem from the telephone wall jack. For information about removing the second battery, see "Using the Module Bay" on page 49. NOTICE: If you choose to replace the battery with the computer in standby mode, you have up to 30 seconds to complete the battery replacement before the computer shuts down and loses any unsaved data.

  • Page 46

    Slide the reserve battery toward the connector, and pull the battery out of its compartment. Disconnect the reserve battery cable from the connector. reserve battery cable connector reserve battery Using a Battery...

  • Page 47: Storing A Battery

    Power Problems NOTE: For information on standby mode, see the Dell Inspiron Help file. To access the help file, see page 16. — When the power light is lit or blinking, the computer HECK THE POWER LIGHT has power.

  • Page 48

    — Turn off nearby fans, fluorescent lights, LIMINATE POSSIBLE INTERFERENCE halogen lamps, or other appliances. — See the Dell Inspiron Help file or search for the DJUST THE OWER ROPERTIES keyword standby in the Help and Support Center.

  • Page 49

    Using a Battery...

  • Page 50: About The Module Bay

    You do not need to install the device security screw unless you want to prevent the module from being easily removed. Your Dell™ computer ships with a CD/DVD drive installed in the module bay and a device security screw, which is not installed in the CD/DVD drive but packaged separately. When you install a module in the bay, you can install the device security screw to prevent the module from being easily removed.

  • Page 51: Is Turned Off

    Use a #1 Phillips screwdriver to remove the device security screw from the bottom of the computer. Removing and Installing Devices While the Computer Is Turned Off NOTE: If the device security screw is not installed, you can remove and install devices while the computer is running and connected to a docking device (docked).

  • Page 52: Removing And Installing Devices While The Computer Is Running

    Pull the device out of the module bay. Push the new device into the bay until it clicks. Removing and Installing Devices While the Computer Is Running Before ejecting the device, double-click the Safely Remove Hardware icon on the taskbar, click the device you want to eject, and click Stop.

  • Page 53

    Press the device latch release. Pull the device out of the module bay. Push the new device into the bay until it clicks. The operating system automatically recognizes the device. If necessary, enter your password to unlock your computer. Using the Module Bay...

  • Page 54: Numeric Keypad

    Using the Keyboard and Touch Pad Numeric Keypad NOTE: When you connect an external keyboard or keypad to the computer, the keypad is disabled. The numeric keypad functions like the numeric keypad on an external keyboard. Each key on the keypad has multiple functions.

  • Page 55: Keyboard Shortcuts

    Enables and disables the numeric keypad (on an external keyboard only) Enables and disables the scroll lock Battery Displays the Dell™ QuickSet Battery Meter. CD or DVD Tray Ejects the tray out of the drive. Display Functions Switches the video image to the next display in the...

  • Page 56: Speaker Functions

    Speaker Functions If no sound comes from the speakers, press <Fn><End> and adjust the volume. Increases the volume of the integrated speakers and external speakers, if attached Decreases the volume of the integrated speakers and external speakers, if attached Enables and disables the integrated speakers and external speakers, if attached ®...

  • Page 57: Touch Pad

    Touch Pad The touch pad detects the pressure and movement of your finger to allow you to move the cursor on the display. Use the touch pad and touch pad buttons as you would use a mouse. touch pad touch pad buttons •...

  • Page 58: Customizing The Touch Pad

    Customizing the Touch Pad You can disable the touch pad or adjust its settings by using the Mouse Properties window. Open the Control Panel, click Printers and Other Hardware, and then click Mouse. On the Mouse Properties window: • Click the Device Select tab to disable the touch pad. •...

  • Page 59: External Keyboard Problems

    Type some characters on the external keyboard and verify that they appear on the display. If the characters appear now but did not with the external keyboard, you may have a defective external keyboard. Contact Dell (see page 127). Unexpected Characters Press <Num Lk> to disable the numeric —...

  • Page 60: Using Cds And Dvds

    To access the help file, see page 16. Drive Problems NOTE: For information on saving files to a floppy disk, see the Dell Inspiron Help file. To access the help page 16. file, see If you cannot save a file to a floppy disk drive ®...

  • Page 61: If You Cannot Play A Cd, Cd-rw, Or Dvd

    Remove the drive. See page 49 for instructions. Reinstall the drive. Turn on the computer. — See "Cleaning Your Computer" in the Dell Inspiron Help file LEAN THE DRIVE for instructions. To access the help file, see page 16. If you cannot play a CD, CD-RW, or DVD NOTE: Because of different worldwide file types, not all DVD titles work in all DVD drives.

  • Page 62

    Remove the drive. See page 49 for instructions. Reinstall the drive. Turn on the computer. — See "Cleaning Your Computer" in the Dell Inspiron LEAN THE DRIVE OR DISC Help file for instructions. To access the help file, see page 16.

  • Page 63: If You Cannot Eject The Cd, Cd-rw, Or Dvd Drive Tray

    If you cannot eject the CD, CD-RW, or DVD drive tray Ensure that the computer is turned off. Straighten a paper clip and insert one end into the eject hole at the front of the drive; push firmly until the tray is partially ejected. Gently pull out the tray until it stops.

  • Page 64: Sound And Speaker Problems

    Sound and Speaker Problems If you have a problem with integrated speakers — Double-click the speaker icon in the DJUST THE INDOWS VOLUME CONTROL lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted. Adjust the volume, bass, or treble controls to eliminate distortion.

  • Page 65: Copying Cds And Dvds

    — Turn off nearby fans, fluorescent lights, or LIMINATE POSSIBLE INTERFERENCE halogen lamps to check for interference. — See "Reinstalling Software" on page 91. EINSTALL THE SOUND AUDIO DRIVER Copying CDs and DVDs NOTE: Ensure that you follow all copyright laws when you create CDs. This section applies only to computers that have a CD-R, CD-RW, DVD+RW, DVD+R, or DVD/CD-RW combo drive.

  • Page 66: Using Blank Cd-rs And Cd-rws

    Using Blank CD-Rs and CD-RWs Your CD-RW drive can write to two different types of recording media—CD-Rs and CD-RWs. Use blank CD-Rs to record music or permanently store data files. After creating a CD-R, you cannot write to that CD-R again without changing your method of recording (see the Sonic documentation for more information).

  • Page 67: S-video Connection

    When you complete the cable connection, see "Enabling the Display Settings for a Television" on page 70 to ensure that the computer recognizes and works properly with the television. S-Video Connection Before you begin, ensure that you have the following cables: S-video cable audio cable Shut down the computer and the television and/or audio device you want to connect.

  • Page 68

    Plug the other end of the S-video cable in to your television. Plug the single-connector end of the audio cable in to the headphone connector on your computer. Plug the two RCA connectors on the other end of the audio cable in to the audio input connectors on your television or audio device.

  • Page 69: Composite Video Connection

    Composite Video Connection To connect the computer to a television that has a composite video input only, use a composite TV- out adapter cable available from Dell. Before you begin, ensure that you have the following cables: composite TV-out adapter cable...

  • Page 70

    composite video connector S-video TV- out connector S-video connector composite TV-out adapter cable Plug one end of the composite video cable in to the composite video connector on the composite TV-out adapter cable. Plug the other end of the composite video cable in to the composite video connector on the television.

  • Page 71: Enabling The Display Settings For A Television

    Plug the two RCA connectors on the other end of the audio cable in to the audio input connectors on your television or audio device. Enabling the Display Settings for a Television Intel UMA Integrated Video Controller NOTE: Ensure that you properly connect the television before you enable the display settings. Click the Start button and click the Control Panel icon.

  • Page 72: Connecting To A Network Adapter

    Setting Up a Home and Office Network Connecting to a Network Adapter Before you connect your computer to a network, the computer must have a network adapter installed and a network cable connected to it. To connect a network cable: NOTE: Insert the cable until it clicks into place, and then gently pull it to ensure that it is secure.

  • Page 73: Network Setup Wizard

    Be sure to get the name of your wireless network along with any special security settings from your network administrator. The settings are unique to your network and cannot be provided by Dell. Setting Up a Home and Office Network...

  • Page 74: Determining Your Network Type

    The user’s guide is located on your Drivers and Utilities CD (that came with your computer) in the "User’s Guides-Network User’s Guides" category. The user’s guide is also available on the Dell Support website at support.dell.com.

  • Page 75

    Under Network Tasks in the left-hand pane, click Change settings of this connection. The Wireless Network Connection Properties window appears. Click the Wireless Networks tab. NOTE: The names of wireless networks that your computer can detect are listed under Available Networks.

  • Page 76

    Enter the name of your network in the Network name (SSID) field. If you are connecting to an ad-hoc network, which does not use any routers or access points, click to check the This is a computer-to-computer (ad hoc) network; wireless access points are not used check box.

  • Page 77

    Connecting to a Network with Wired Equivalent Protocol (WEP) Security Requirements NOTE: Network security settings are only provided by your network administrator and are unique to your network. Dell cannot provide this information. Setting Up a Home and Office Network...

  • Page 78: Connecting To A Network Without Security-related Requirements

    Click Properties. From the Network Authentication drop-down menu, select Open. Earlier versions of the Dell™ wireless software may not contain the drop-down menu. If you are using an earlier version, click to uncheck the Data encryption (WEP enabled) check box and go to step 5.

  • Page 79: Connecting To A Network With Wired Equivalent Protocol (wep Security Requirements

    From the Data encryption drop-down menu, select your data encryption type (as provided by the network administrator). If your wireless network requires a key, enter it in the Network key field. NOTE: Your computer can take up to 1 minute to connect to the network. Click OK.

  • Page 80

    Earlier versions of Dell wireless network software may not contain the drop-down menu. If you are using an earlier version, click to check the Data encryption (WEP enabled) check box and go to step 5. From the Data encryption drop-down menu, select WEP.

  • Page 81

    Setting Up a Home and Office Network...

  • Page 82: Error Messages

    XIT SOME PROGRAMS AND TRY AGAIN too many programs open. Close all windows and open the program that you want to use. — Contact Dell. See page 127. PERATING SYSTEM NOT FOUND .DLL — The program that you are trying to open is...

  • Page 83: Video And Display Problems

    If the display is blank NOTE: If you are using a program that requires a higher resolution than your computer supports, Dell recommends that you attach an external monitor to your computer. — If you are using a battery to power your computer, the HECK THE BATTERY battery charge may be depleted.

  • Page 84: If Only Part Of The Display Is Readable

    Shut down your computer and connect an external monitor to the computer. Turn on the computer and the monitor and adjust the monitor brightness and contrast controls. If the external monitor works, the computer display or video controller may be defective. Contact Dell (see page 127). Solving Problems...

  • Page 85

    Modem and Internet Connection Problems NOTE: If you can connect to your Internet service provider (ISP), your modem is functioning properly. If you are sure that your modem is working properly and you still experience problems, contact your ISP. — Disconnect the telephone line from the modem HECK THE TELEPHONE WALL JACK and connect it to a telephone.

  • Page 86: Scanner Problems

    Floppy Disk and Hard Drive Problems NOTE: For information on saving files to a floppy disk, see the Dell Inspiron Help file. To access the help file, see page 16. If you cannot save a file to a floppy disk drive —...

  • Page 87: If You Have Problems With A Hard Drive

    Remove the drive from the module bay. See page 49 for instructions. Reinstall the drive. Turn on the computer. — See "Cleaning Your Computer" in the Dell Inspiron Help file LEAN THE DRIVE for instructions. To access the help file, see page 16.

  • Page 88: Pc Card Problems

    NSURE THAT THE CARD IS RECOGNIZED BY INDOWS Remove Hardware icon in the Windows taskbar. Ensure that the card is listed. PC C — Contact Dell. See page 127. F YOU HAVE PROBLEMS WITH A PROVIDED PC C — Contact the PC Card...

  • Page 89: A Program Stops Responding

    — Go to support.dell.com and then click E-Mail Dell in the MAIL Communicate list. Send an e-mail message to Dell about your problem; you can expect to receive an e-mail message from Dell within hours. — If you cannot solve your problem using the Dell Support website ONTACT (support.dell.com) or e-mail service, call Dell for technical assistance (see...

  • Page 90: If Your Dell™ Computer Gets Wet

    If Your Dell™ Computer Gets Wet CAUTION: Perform this procedure only after you are certain that it is safe to do so. If the computer is connected to an electrical outlet, it is recommended that you turn off AC power at the circuit breaker before attempting to remove the power cables from the electrical outlet.

  • Page 91: If You Drop Or Damage Your Computer

    A driver acts like a translator between the device and any other programs that use the device. Each device has its own set of specialized commands that only its driver recognizes. Dell ships your computer to you with required drivers already installed—no further installation or configuration is needed.

  • Page 92: Reinstalling Drivers And Utilities

    Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities CD provide approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly. Using Windows XP Device Driver Rollback If a problem occurs on your computer after you install or update a driver, use Windows XP Device Driver Rollback to replace the driver with the previously installed version.

  • Page 93

    Click Next. The CD automatically scans your hardware to detect drivers and utilities used by your computer. After the CD completes the hardware scan, you can also detect other drivers and utilities. Under Search Criteria, select the appropriate categories from the System Model, Operating System, and Topic drop-down menus.

  • Page 94: Resolving Software And Hardware Incompatibilities

    Resolving Software and Hardware Incompatibilities If a device either is not detected during the operating system setup or is detected but incorrectly configured, you can use Device Manager or the Hardware Troubleshooter to resolve the incompatibility. To resolve incompatibilities using Device Manager: Click the Start button and click Control Panel.

  • Page 95: Creating A Restore Point

    Creating a Restore Point Click the Start button and click Help and Support. Click System Restore. Follow the instructions on the screen. Restoring the Computer to an Earlier Operating State If problems occur after you install a device driver, use Device Driver Rollback to resolve the problem.For more information see "Using Windows XP Device Driver Rollback"...

  • Page 96: Dell Diagnostics

    Dell Diagnostics. The computer automatically runs the Pre-boot System Assessment. NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics, from your Drivers and Utilities CD. ®...

  • Page 97

    Booting Dell Diagnostic Utility Partition. Press any key to continue Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive. When the Dell Diagnostics Main Menu appears, select the test you want to run.

  • Page 98: Before You Begin

    127. NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag. If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in the following table for more information.

  • Page 99: Reinstalling Windows Xp

    The Operating System CD provides options for reinstalling Windows XP. The options can overwrite files and possibly affect programs installed on your hard drive. Therefore, do not reinstall Windows XP unless a Dell technical support representative instructs you to do so. NOTICE: To prevent conflicts with Windows XP, disable any virus protection software installed on your computer before you reinstall Windows XP.

  • Page 100

    Windows XP Setup When the Windows XP Setup screen appears, press <Enter> to select To set up Windows now. Read the information on the Microsoft Windows Licensing Agreement screen, and press <F8> to accept the license agreement. If your computer already has Windows XP installed and you want to recover your current Windows XP data, type to select the repair option, and remove the CD.

  • Page 101

    When the message appears, How will this computer connect to the Internet? click Skip. When the Ready to register with Microsoft? screen appears, select No, not at this time and click Next. When the Who will use this computer? screen appears, you can enter up to five users. Click Next.

  • Page 102

    NOTICE: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card.

  • Page 103

    NOTICE: To avoid damaging the computer, perform the following steps before you begin working inside the computer. Ensure that the work surface is flat and clean to prevent the computer cover from being scratched. Shut down the computer. Ensure that the computer and any attached devices are turned off. If your computer and attached devices did not automatically turn off when you shut down your computer, press and hold the power button for 4 seconds.

  • Page 104: Adding Memory

    "Specifications" on page 117 for information on the memory supported by your computer. Install only memory modules that are intended for your computer. NOTE: Memory modules purchased from Dell are covered under your computer warranty. CAUTION: Before working inside your computer, read the safety instructions at the front of this document.

  • Page 105

    NOTICE: To prevent damage to the memory module connector, do not use tools to spread the memory- module securing clips. If you are replacing a memory module, remove the existing module: Use your fingertips to carefully spread apart the securing clips on each end of the memory module connector until the module pops up.

  • Page 106

    securing clips (2 per connector) memory module NOTICE: If you need to install memory modules in two connectors, install a memory module in the connector labeled “DIMMA” before you install a module in the connector labeled “DIMMB.” Insert memory modules at a 45-degree angle to avoid damaging the connector. Ground yourself and install the new memory module: NOTE: If the memory module is not installed properly, the computer may not boot properly.

  • Page 107

    Replace the cover. NOTICE: If the cover is difficult to close, remove the module and reinstall it. Forcing the cover to close may damage your computer. Insert the battery into the battery bay, or connect the AC adapter to your computer and an electrical outlet.

  • Page 108: Adding A Mini Pci Card

    Wireless LAN Mini PCI cards. Under no circumstances should the user install such a device. Only trained Dell service personnel are authorized to install a 5-GHz Wireless LAN Mini PCI card. If you are removing and/or installing a 2.4-GHz (802.11b, 802.11b/g) Mini PCI card, follow the instructions noted below.

  • Page 109

    If a Mini PCI card is not already installed, go to step 5. If you are replacing a Mini PCI card, remove the existing card: Disconnect the Mini PCI card from any attached cables. Release the Mini PCI card by spreading the metal securing tabs until the card pops up slightly.

  • Page 110: Replacing The Hard Drive

    NOTICE: Hard drives are extremely fragile; even a slight bump can damage the drive. NOTE: Dell does not guarantee compatibility or provide support for hard drives from sources other than Dell. Adding and Replacing Parts...

  • Page 111

    To replace the hard drive in the hard drive bay: Follow the procedures in "Before You Begin" on page 101. Turn the computer over, and remove the hard drive screws. hard drive screws (2) NOTICE: When the hard drive is not in the computer, store it in protective antistatic packaging. See "Protecting Against Electrostatic Discharge"...

  • Page 112: Returning A Hard Drive To Dell

    Returning a Hard Drive to Dell Return your old hard drive to Dell in its original or comparable foam packaging. Otherwise, the hard drive may be damaged in transit. hard drive foam packaging Adding and Replacing Parts...

  • Page 113: Keyboard

    Keyboard CAUTION: Before performing the following procedures, read the safety instructions at the beginning of this document. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as the back panel) on the computer. Turn the computer top-side up and open it.

  • Page 114

    center control cover Remove the keyboard: Remove the two M2.5 x 5-mm screws across the top of the keyboard. NOTICE: The keycaps on the keyboard are fragile, easily dislodged, and time-consuming to replace. Be careful when removing and handling the keyboard. Rotate the keyboard up and slide it forward.

  • Page 115: Bluetooth™ Card

    keyboard tabs palm rest M2.5 x 5-mm screws (2) NOTE: When you replace the keyboard, ensure that the keyboard tabs are completely in place to avoid scratching the palm rest. Bluetooth™ Card If you ordered a Bluetooth card with your computer, the card is already installed. CAUTION: Before working inside your computer, read the safety instructions at the front of this document.

  • Page 116

    Pull the Bluetooth card connector out of the system board connector. Pull the cable to remove the Bluetooth card from the computer. system board connector Bluetooth card cable Bluetooth card connector NOTE: When replacing the Bluetooth card, ensure the Bluetooth cable is routed correctly so that you do not damage the cable when you install the hard drive.

  • Page 117

    Adding and Replacing Parts...

  • Page 118: Specifications

    Appendix Specifications Microprocessor ® Microprocessor type Intel Centrino™ Mobile Technology or ® ® Intel Pentium M Processor L1 cache 64 KB (internal); 32-KB instruction and 32-KB write-back data L2 cache 1 MB External bus frequency 400 MHz, source synchronous processor system bus System Information Data bus width...

  • Page 119

    Memory Minimum speed requirement 266 MHz Memory module connector two user-accessible DDR SDRAM connectors Memory module capacities 128 MB, 256 MB, 512 MB, and 1024MB Memory type 2.5V DDR SDRAM Standard memory 128 MB Maximum memory 2 GB Ports and Connectors Serial 9-pin connector;...

  • Page 120

    (continued) Communications Wireless internal Mini PCI Wi-Fi wireless support; Bluetooth™ card (optional, available at point of sale only) Video Video type Intel UMA Integrated Video controller Intel 855GME Integrated chip set Video memory 8 MB or 1 MB with Intel DVMT up to 32-MB (with 128 MB of system memory) or 64-MB (with 256 MB or more of system memory)

  • Page 121

    (continued) Display Response time (typical) 25-ms rise (maximum), 35-ms fall (maximum) Refresh rate 60 Hz Operating angle 0° (closed) to 180° Viewing angles: Horizontal ±60° Vertical ±45° Pixel pitch 0.2172 x 0.2172 mm Power Consumption: Panel with backlight (typical) 4.6 W Controls brightness can be controlled through keyboard shortcuts...

  • Page 122

    (continued) Battery Width 123.4 mm (4.86 inches) Weight 0.32 kg (0.7 lb) (6-cell battery) 0.23 kg (0.52 lb) (4-cell battery) Voltage 11.1 VDC (6-cell battery) 14.8 VDC (4-cell battery) Charge time with computer off 1 hour for eighty percent charge (approximate) Operating time approximately 3.5 to 4 hours (6-cell battery);...

  • Page 123

    (continued) AC Adapter Temperature range: Operating 0° to 35°C (32° to 95°F) Storage –40° to 65°C (–40° to 149°F) Computer Dimensions and Weight Height 35.5 mm (1.40 inches) Width 338.4 mm (13.32 inches) Depth 273 mm (10.75 inches) Weight: With travel module and standard 2.51 kg (5.53 lb) battery With CD drive and standard...

  • Page 124: Using The System Setup Program

    System security and hard-drive password settings NOTICE: Unless you are an expert computer user or are directed to do so by Dell technical support, do not change the system setup settings. Certain changes might make your computer work incorrectly. Viewing the System Setup Screens Turn on (or restart) your computer.

  • Page 125: Commonly Used Options

    Performing a One-Time Boot You can set a one-time-only boot sequence without entering system setup. (You can also use this procedure to boot the Dell Diagnostics on the diagnostics utility partition on your hard drive.) Shut down the computer through the Start menu.

  • Page 126: Changing Printer Modes

    Turn on the computer. When the DELL logo appears, press <F12> immediately. If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop. Then shut down your computer and try again. When the boot device list appears, highlight the device from which you want to boot and press <Enter>.

  • Page 127

    Follow the instructions on the screen. After the infrared sensor has been enabled, click Yes to restart the computer. NOTE: If neither Fast IR nor Slow IR work, contact the infrared device manufacturer. After you enable the infrared sensor, you can use it to establish a link to an infrared device. To set ®...

  • Page 128: Contacting Dell

    Toll-free numbers are for use within the country for which they are listed. When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If you need assistance in determining which codes to use, contact a local or an international operator.

  • Page 129

    International Access Code Website and E-Mail Address Local Numbers, and Country Code Toll-Free Numbers City Code Austria (Vienna) Website: support.euro.dell.com International Access Code: 900 E-mail: tech_support_central_europe@dell.com Country Code: 43 Home/Small Business Sales 0820 240 530 00 City Code: 1 Home/Small Business Fax...

  • Page 130

    International Access Code Website and E-Mail Address Local Numbers, and Country Code Toll-Free Numbers City Code Canada (North York, Ontario) Online Order Status: www.dell.ca/ostatus International Access Code: 011 AutoTech (automated technical support) toll-free: 1-800-247-9362 TechFax toll-free: 1-800-950-1329 Customer Care (Home Sales/Small Business) toll-free: 1-800-847-4096 Customer Care (med./large business, government)

  • Page 131

    Website and E-Mail Address Local Numbers, and Country Code Toll-Free Numbers City Code China (Xiamen) Tech Support website: support.ap.dell.com/china Country Code: 86 Tech Support E-mail: cn_support@dell.com City Code: 592 Tech Support Fax 818 1350 Home and Small Business Technical Support...

  • Page 132

    International Access Code Website and E-Mail Address Local Numbers, and Country Code Toll-Free Numbers City Code Denmark (Copenhagen) Website: support.euro.dell.com International Access Code: 00 E-mail Support (portable computers): den_nbk_support@dell.com Country Code: 45 E-mail Support (desktop computers): den_support@dell.com E-mail Support (servers): Nordic_server_support@dell.com...

  • Page 133

    International Access Code Website and E-Mail Address Local Numbers, and Country Code Toll-Free Numbers City Code France (Paris) (Montpellier) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/fr/fr/emaildell/ Country Code: 33 Home and Small Business City Codes: (1) (4) Technical Support...

  • Page 134

    Department Name or Service Area, Area Codes, International Access Code Website and E-Mail Address Local Numbers, and Country Code Toll-Free Numbers City Code Greece Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/gr/en/emaildell/ Country Code: 30 Technical Support 080044149518 Gold Technical Support 08844140083 Switchboard...

  • Page 135

    International Access Code Website and E-Mail Address Local Numbers, and Country Code Toll-Free Numbers City Code Ireland (Cherrywood) Website: support.euro.dell.com International Access Code: 16 E-mail: dell_direct_support@dell.com Country Code: 353 Ireland Technical Support 1850 543 543 City Code: 1 U.K. Technical Support (dial within U.K. only)

  • Page 136

    0120-198-226 Technical Support outside of Japan (Dimension and 81-44-520-1435 Inspiron) Technical Support (Dell Precision™, OptiPlex™, toll-free:0120-198-433 and Latitude™) Technical Support outside of Japan (Dell Precision, 81-44-556-3894 OptiPlex, and Latitude) Faxbox Service 044-556-3490 24-Hour Automated Order Service 044-556-3801 Customer Care...

  • Page 137

    (Austin, Texas, U.S.A.) Sales (Austin, Texas, U.S.A.) 512 728-4397 SalesFax (Austin, Texas, U.S.A.) 512 728-4600 or 512 728-3772 Luxembourg Website: support.euro.dell.com International Access Code: 00 E-mail: tech_be@dell.com Country Code: 352 Technical Support (Brussels, Belgium) 3420808075 Home/Small Business Sales (Brussels, Belgium)

  • Page 138

    020 674 47 50 Switchboard 020 674 50 00 Switchboard Fax 020 674 47 50 New Zealand E-mail (New Zealand): nz_tech_support@dell.com International Access Code: 00 E-mail (Australia): au_tech_support@dell.com Country Code: 64 Home and Small Business 0800 446 255 Government and Business...

  • Page 139

    International Access Code Website and E-Mail Address Local Numbers, and Country Code Toll-Free Numbers City Code Norway (Lysaker) Website: support.euro.dell.com International Access Code: 00 E-mail Support (portable computers): Country Code: 47 nor_nbk_support@dell.com E-mail Support (desktop computers): nor_support@dell.com E-mail Support (servers): nordic_server_support@dell.com...

  • Page 140

    Customer Service (Penang, Malaysia) 604 633 4949 Country Code: 65 Transaction Sales toll-free: 800 6011 054 Corporate Sales toll-free: 800 6011 053 South Africa (Johannesburg) Website: support.euro.dell.com International Access Code: E-mail: dell_za_support@dell.com 09/091 Technical Support 011 709 7710 Country Code: 27 Customer Care...

  • Page 141

    International Access Code: 00 E-mail: swe_support@dell.com Country Code: 46 E-mail Support for Latitude and Inspiron: Swe-nbk_kats@dell.com City Code: 8 E-mail Support for OptiPlex: Swe_kats@dell.com E-mail Support for Servers: Nordic_server_support@dell.com Technical Support 08 590 05 199 Relational Customer Care 08 590 05 642...

  • Page 142

    1-800-805-8035 Turks and Caicos Islands General Support toll-free: 1-866-540-3355 U.K. (Bracknell) Website: support.euro.dell.com International Access Code: 00 Customer Care website: support.euro.dell.com/uk/en/ECare/Form/Home.asp Country Code: 44 City Code: 1344 E-mail: dell_direct_support@dell.com Technical Support (Corporate/Preferred 0870 908 0500 Accounts/PAD [1000+ employees]) Technical Support (direct/PAD and general)

  • Page 143

    1-888-798-7561 Software and Peripherals Sales toll-free: 1-800-671-3355 Spare Parts Sales toll-free: 1-800-357-3355 Extended Service and Warranty Sales toll-free: 1-800-247-4618 toll-free: 1-800-727-8320 Dell Services for the Deaf, Hard-of-Hearing, or toll-free: 1-877-DELLTTY Speech-Impaired (1-877-335-5889) U.S. Virgin Islands General Support 1-877-673-3355 Venezuela...

  • Page 144: Regulatory Notices

    If necessary, consult a Dell Technical Support representative or an experienced radio/television technician for additional suggestions. For additional regulatory information, see the Dell Inspiron Help file that accompanied your computer. To access the help file, see page 16. Appendix...

  • Page 145: Nom Information (mexico Only)

    Exporter: Dell Inc. One Dell Way Round Rock, TX 78682 Importer: Dell Computer de México, S.A. de C.V. Paseo de la Reforma 2620 - 11° Piso Col. Lomas Altas 11950 México, D.F. Ship to: Dell Computer de México, S.A. de C.V.

  • Page 146: Index

    29 ResourceCD, 15 contacting, 127 setup diagram, 16 Bluetooth card support site, 17 replacing, 114 drivers, 90 Dell Diagnostics, 95 about, 90 device latch release identifying, 90 description, 24, 29 reinstalling, 91 system view, 24, 29 ResourceCD, 15...

  • Page 147

    26 hard drive system view, 26 description, 30 module bay replacing, 109 about, 49 keyboard returning to Dell, 111 description, 24 description, 21 system view, 30 device security screw, 49 fixing problems, 58 hardware swapping devices while the replacing, 112...

  • Page 148

    93 description, 21 Operating System Dell Diagnostics, 95 system view, 21 CD, 17 restore to previous state, 93 specifications, system, 117 Installation Guide, 17 programs support operating system crashes, 87 contacting Dell, 127 reinstalling Windows XP , 97...

  • Page 149

    88 USB connector cannot save to floppy disk, 59, description, 25 system view, 25 CD-RW drive stops writing, 62 conflicts, 93 Dell Diagnostics, 95 dropped or damaged video connector computer, 90 description, 27 external keyboard system view, 27 problems, 58...

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