Advertisement

Quick Links

3. Install leg link shaft.
4. Connect the docking wire to the air pipe.
20
Pin
Shaft
R pin
sleeve
Massage Chair
JL10023WL-BN
Scan QR code for
assembly instructions

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the JL10023WL-BN and is the answer not in the manual?

Questions and answers

Summary of Contents for Costway JL10023WL-BN

  • Page 1 3. Install leg link shaft. Scan QR code for assembly instructions Shaft R pin sleeve 4. Connect the docking wire to the air pipe. Massage Chair JL10023WL-BN...
  • Page 2: Safety Precautions

    5. If the plug, power cord or product itself is damaged, do not use SAFETY PRECAUTIONS the product. 1. People with the following conditions should consult their physician 6. In order to prevent the risk of electric shock, do not open the before using the product: product outer casing.
  • Page 3 PREPARATION FOR USE 17. Do not use the product on bare skin. 18. Recommended usage time for an individual is within 30 minutes a day. 1. Open the packing case and take out the accessories 19. The maximum capacity is 220lbs. If it is over 220lbs, permanent damage to the product would be resulted.
  • Page 4: Product Description

    3. Move the chair PRODUCT DESCRIPTION Front View 1) As illustrated, push the backrest downwards and tilt chair on to Headrest its wheels at a 45° angle. 2) Slowly push and move the chair to the desired location. 3) Lower the chair slowly and Seat smoothly until it is fully flat on the ground.
  • Page 5: Remote Controller

    Rear View REMOTE CONTROLLER On/Off Pause Auto Program Waist & Hip Neck & Shoulder Manual Massage Foot Roller 3D On/Off Airbag Massage Area Speed Adjustment Width Adjustment Heat On/Off Intensity Adjustment Spot Massage Spot Massage Down Spot Massage Up BOOK Zero Gravity Backrest Down Backrest Up...
  • Page 6 Function Description of Control Panel 3D On/Off On/Off Press this button to enter 3D massage mode, the “Strength” note on the controller screen lights up, and the massage movement bulges Press once to enter standby mode. Press the button again to stop forward to enhance the massage body feeling;...
  • Page 7 Spot Massage Backrest Up Press this button to start/stop the spot massage mode; The position of Press and hold this button to move up the backrest. upper massage mechanism can be controlled only in manual mode. Backrest Down Press and hold this button to recline the backrest. Heat On/Off Press this button to start/stop the heating function on the back.
  • Page 8 After use ⑤ neck and shoulder Focus on the neck and shoulder 1) Press the On/Off button to disable all massage mode massage with harder kneading intensity. functions before putting the remote Suitable for long-term desk worker to controller into the controller pocket. better relax muscle and relieve pain.
  • Page 9: Troubleshooting

    Product Name Massage Chair An excessive load has Reduce the Mode JL10023WL-BN been applied on the excessive load and product. start again. Rated Voltage 120V The product is The product is likely to...
  • Page 10 Thank you very much! Leg Mounting Instruction Card Thank you for choosing products that meet your health needs. All 1. Open the box, slowly take out the massage chair and legs, and check products have been tested and confirmed to be safe and suitable for whether the installation accessories are complete.
  • Page 11: Service And Technical Support

    Costway Massage Chair Customer Warranty Costway products include the following warranty: This Costway massage chair has a three-year warranty for both parts and labor. Costway customer service will not issue Return Material Authorizations (RMAs) for products due to buyer’s remorse. RMAs will be issued only when product has quality problem.
  • Page 12: Extended Warranties

    A Costway customer service representative will attend to most customer inquiries, however, in some cases, when necessary, a technical service specialist will provide advanced support. Non-warranty repair is provided on a "per incident" basis. Costway customer service will verify that the unit has failed and provide instructions for repairing a unit.
  • Page 13: Product Repairs

    Product Repairs Many Costway product repairs may be performed by the customer in their own home with parts and instructions supplied by Costway, such as remote controller replacements that don't require a technician. Customers may contact Costway's customer service department at topsupport@costway.com for warranty or service issues.
  • Page 14 Field Service: The Costway customer service department will diagnose the problem and schedule an authorized service provider to repair a chair in the customer's residence. If the area is not covered by Costway official or authorized service provider, after the Costway service team diagnose the problem and provide approval, customers may find their own qualified technician.
  • Page 15 V0T, V0L, V0V, V0W, X0A, X0B, X0C, X0G, X0E, X1A, Y0A, Y0B, Y1A. Invalid areas in US: Alaska, Hawaii, Puerto Rico, and Guam. The warranty only applies to Costway products and does not include any accessories or enhancements. Field service requires pre-approval and must be performed by qualified technicians.
  • Page 16 Damage due to shipping and handling does not constitute a defect under this warranty. Under no circumstance shall Costway or its representatives be liable for indirect, consequential, or incidental damages (including damages for lost profits, business interruption, bodily injury, medical harm, and the like), even if any party has been advised of the possibility of such damages.
  • Page 17: Extended Warranty

    Costway's sole liability and the purchaser's exclusive right shall be for the repair, or at Costway's option, for the replacement of defective part. Notwithstanding the above, if replacements parts for defective materials are not available, Costway reserves the right to make substitutions in lieu of repair or replacement.
  • Page 18 1) DEFINITIONS - For the purpose of this Limited Warranty, the following terms shall have the following meanings: (1) "Equipment" shall mean a Costway product or system; (2) "Customer" shall mean only the residential end-user of the Equipment who is the original purchaser of the equipment from the Distributor, from an authorized reseller.
  • Page 19 (6) "Administrator" shall mean Costway. Usage of "we," "us," or "our" shall mean the Administrator. You may contact the Administrator if you have questions regarding this coverage. We can be reached by phone at 213-401-2666. 2) COVERAGE - During the Service Period, we will repair or replace, at our sole discretion, any defective Equipment.
  • Page 20 shall the retail replacement value exceed the original net price paid for the Equipment. In the event you choose not to accept a replacement for your Equipment, we shall no longer be responsible for making repairs under this Limited Warranty. 3) EXCLUSIONS - This Limited Warranty does not include service needed on Equipment as a result of any of the following: (1) Installation, set-up, moving, or relocation from the originally...
  • Page 21 (12) Use of any item with the Equipment that is not designated for use with the Equipment; and (13) Field service requires pre-approval and must be performed by Costway's authorized field service personnel. Field service is only available in certain areas. Please visit www.costway.com and www.costway.ca for the latest information regarding field service.
  • Page 22 requirements delineated in the Equipment's owner manual and other provided instructions; (2) Protect the supply of electricity to the Equipment through the use a high-quality surge protection device; (3) Permit no work on the Equipment except by our authorized service providers;...
  • Page 23 Limited Warranty or as a result of any service performed under this Limited Warranty. Exclusions: - Any malfunction that is caused by circumstance beyond Costway's control. - Damage or malfunction resulting from misuse or abuse including, but...
  • Page 24 - Under no circumstances whatsoever shall Costway be liable for special, incidental, or consequential damages. - Rental, business, commercial, institutional, or other non-residential use...

Table of Contents