Table of Contents
Advertisement
TROUBLESHOOTING GUIDE
If you have a problem you cannot solve, please
do not hesi-tate to call our service line:
Questions or for Service Call:
1-800-374-4432
Before you call a repair person for your
microwave, check the list below for possible
easy solutions to some common problems.
Neither the microwave's display or oven
operates -
Properly insert the plug into a
grounded power outlet.
Remove the plug from the outlet, wait 10
seconds, then plug the microwave in again.
Check the household circuit breaker.
Plug the microwave into a different power
outlet.
The oven display works, but the oven will not
operate -
Make sure the oven door is closed securely and
completely.
Check to see if packing material or other
materials are stuck to the door seal.
Check for damage to the oven door. Contact
service if dented.
Press the STOP pad twice and attempt to
re-enter cooking instructions.
Plug the microwave into a different power
outlet.
MAINTENANCE
The power goes off before the cook time has
elapsed -
If there has been a power interruption, remove
the plug from the outlet; wait 10 seconds, then
plug the microwave in again. If there was a
power outage, the time indicator in the display
will show 00:00.
Reset the clock and any cooking instructions.
Check the household circuit breaker.
Press the STOP pad twice and attempt to
re-enter cooking instructions.
Plug the microwave into a different power
outlet.
Food is cooking too slowly -
Make sure the oven is on a separate 20 amp
circuit line. Operating another appliance on the
same circuit can cause a voltage drop.
You see sparks or arcing -
Remove any metallic utensils, cookware or metal
ties from the oven cavity.
The turntable makes noises or sticks -
Clean the turntable, roller ring and oven cavity
bottom.
Make sure the turntable and roller ring are
positioned correctly.
Using your microwave causes TV or radio
interference -
This is similar to the interference caused by
other small appliances, such as hair dryers. Move
your microwave further away from other
appliances.
Please note: If the oven is set to cook for more
than 30 minutes at 100% power level, it will
automatically adjust itself to a 80% power level
after 30 minutes to avoid overcooking.
17
Advertisement
Table of Contents
