Incorrect Characters Print - Epson L3160 User Manual

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• Make sure you have stored the paper correctly. Paper can expand or contract if it is not stored
properly. See the instructions that came with your paper for storage instructions.
Parent topic:
Related tasks
Selecting Basic Print Settings - Windows
Selecting Basic Print Settings - Mac

Incorrect Characters Print

If incorrect characters appear in your prints, try these solutions before reprinting:
• Make sure any cables are securely connected at both ends.
• In Windows, delete all print jobs from the Windows Spooler:
• Windows 10: Click
product name and select Manage > Open print queue. Right-click the stalled print job, click
Cancel, and click Yes.
• Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound >
Devices and Printers. Right-click your product name, select See what's printing, and select your
product name again, if necessary. Right-click the stalled print job, click Cancel, and click Yes.
• Windows 7: Click
what's printing, and select your product name again, if necessary. Right-click the stalled print job,
click Cancel, and click Yes.
• Windows Vista: Click
right-click your product name, and select Open. Right click the stalled print job, click Cancel, and
click Yes.
• If your product is connected to a USB hub, connect it directly to your computer instead.
• If your computer entered sleep mode the last time you printed, the next print job after your computer
exits sleep mode may contain garbled characters. Print your document again.
• Windows or Mac: Make sure you are using the printer software for this product. Check the product
name at the top of the driver window.
Parent topic:
Related tasks
Selecting Basic Print Settings - Windows
Selecting Basic Print Settings - Mac
Solving Page Layout and Content Problems
and select
(Settings) > Devices > Printers & scanners. Select your
and select Devices and Printers. Right-click your product name, select See
and select Control Panel. Click Printer under Hardware and Sound,
Solving Page Layout and Content Problems
183

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