Ruijie Reyee RG-EW300-PRO Configuration Manual
Ruijie Reyee RG-EW300-PRO Configuration Manual

Ruijie Reyee RG-EW300-PRO Configuration Manual

Mesh routers
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Reyee Mesh Routers
Web-based Configuration Guide ReyeeOS 1.219
Document Version: V1.0
Date: 2023-6-16

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Summary of Contents for Ruijie Reyee RG-EW300-PRO

  • Page 1 Reyee Mesh Routers Web-based Configuration Guide ReyeeOS 1.219 Document Version: V1.0 Date: 2023-6-16...
  • Page 2 Unless otherwise agreed in the contract, Ruijie Networks does not make any express or implied statement or guarantee for the content of this document.
  • Page 3: Preface

    Preface Technical Support  Official website of Ruijie Reyee: https://www.ruijienetworks.com/products/reyee  Technical Support Website: https://ruijienetworks.com/support  Case Portal: https://caseportal.ruijienetworks.com  Community: https://community.ruijienetworks.com  Technical Support Email: techsupport@ireyee.com Conventions GUI Symbols Interface Description Example symbol 1. Button names 1. Click OK.
  • Page 4 Note This manual introduces the features of the product and offers guidance on configuration and testing.
  • Page 5: Table Of Contents

    Contents Preface ..............................I 1 Fast Internet Access .......................... 1 1.1 Connecting to the Router ......................1 1.2 Logging in ..........................1 1.3 Internet Access Mode ........................ 3 1.4 Primary Router Mode ......................... 3 1.4.1 Getting Started ....................... 3 1.4.2 Configuration Steps ....................... 4 1.4.3 Verification and Testing ....................
  • Page 6 2.2.1 Overview ........................21 2.2.2 Getting Started ......................21 2.2.3 Configuration Steps ..................... 22 2.3 Enabling Band Steering ......................23 2.4 Adding a Wi-Fi Network ......................23 2.4.1 Overview ........................23 2.4.2 Configuration Steps ..................... 24 2.4.3 Verification and Testing ....................26 2.5 Configuring the Wi-Fi Blocklist or Allowlist ................
  • Page 7 3.5.2 Configuring the IPv6 Address of the LAN Port ............39 3.6 Enabling Parental Control ......................41 3.6.1 Setting the Internet Block Periods ................42 3.6.2 Disabling Parental Control ................... 44 3.7 Configuring XPress ........................45 3.8 Configuring Port Mapping ......................46 3.8.1 Overview ........................
  • Page 8 3.14 Connecting to IPTV ........................ 54 3.14.1 Getting Started ......................54 3.14.2 IPTV Configuration Steps (VLAN Type) ..............54 3.14.3 IPTV Configuration Steps (IGMP Type) ..............55 3.15 Configuring WIFI/IGMP ......................56 3.15.1 Overview ........................56 3.15.2 Configuration Steps ....................56 3.16 Enabling Hardware Acceleration ...................
  • Page 9 3.27 Configuring OpenVPN ......................72 3.27.1 Overview ........................72 3.27.2 Configuring OpenVPN (Server Mode) ............... 72 3.27.3 Configuring OpenVPN (Client Mode) ................ 76 3.27.4 Typical Configuration Example .................. 78 4 Configuring the Repeater Mode ...................... 85 4.1 Access Point ..........................85 4.2 Wireless Repeater ........................
  • Page 10 5.13 Configuring Config Backup and Import ................102 5.14 Configuring Session Timeout Duration ................103 6 FAQs .............................. 104 6.1 How Do I Restore the Router to Factory Settings? ............... 104 6.2 What Should I Do If I Forgot the Password? ................. 104 6.3 What Should I Do If the System LED Keeps Flashing After the Router is Powered On? ..
  • Page 11: Fast Internet Access

    Wireless Connection On a mobile phone or laptop, search for a Wi-Fi network @Ruijie-sXXXX (XXXX is the last four digits of the MAC address of each device). The default SSID and login address can be found on the bottom label of the router.
  • Page 12 Web-based Configuration Guide Fast Internet Access If you forget your password and enter the incorrect password to log in, you will need to wait for 10 minutes after each 10 unsuccessful attempts. If you forget the IP address or password, hold down the Reset button for more than 10 seconds to restore factory settings.
  • Page 13: Internet Access Mode

    Web-based Configuration Guide Fast Internet Access in to the router during the IP address change, but can reconnect to the Wi-Fi network and complete configuration one minute later. Internet Access Mode Router supports two Internet access modes: primary router mode and secondary router mode. In the secondary router mode, the device can access the Internet through either wired connection or wireless repeating.
  • Page 14: Configuration Steps

    Web-based Configuration Guide Fast Internet Access 1.4.2 Configuration Steps 1. Configuring the Internet Connection Type Click Start Setup and select the Internet connection type confirmed by the carrier.  DHCP: The router detects whether it can obtain an IP address via DHCP by default. If the router connects to the Internet successfully, you can click Next without entering an account.
  • Page 15 Web-based Configuration Guide Fast Internet Access 2. Configuring a Wi-Fi Network (1) Dual-Band Single SSID: After this function is enabled, the 2.4G SSID will be consistent with the 5G SSID and the 5G band will be preferred. The 2.4G signal is strong but easily interfered by various wireless signals. The 5G band boasts fast speed, low latency and less interference.
  • Page 16: Verification And Testing

    Web-based Configuration Guide Fast Internet Access (4) Setting time zone: Set the system time. The network time server is enabled by default to provide the time service. You are advised to select the actual time zone. (5) Click Next. The Wi-Fi network will be restarted. You need to enter the new Wi-Fi password to connect to the new Wi-Fi network.
  • Page 17: Forgetting The Pppoe Account

    Web-based Configuration Guide Fast Internet Access 1.4.4 Forgetting the PPPoE Account  Obtain the username and password from the old device. Click from the old device Connect the old and new routers to a power supply and start them. Connect the WAN port of the new router to the modem. Connect one end of a cable to the WAN port of the old router and connect the other end to the LAN port of the new router.
  • Page 18 Web-based Configuration Guide Fast Internet Access...
  • Page 19: Secondary Router Mode

    Web-based Configuration Guide Fast Internet Access Secondary Router Mode 1.5.1 Getting Started  Before configuring the secondary router, configure the primary router and test that the primary router can access the Internet.  The router supports both wireless and wired connection. If an Ethernet cable is available, you are advised to connect the secondary router to the primary router through the wired connection.
  • Page 20 Web-based Configuration Guide Fast Internet Access Caution No Ethernet cable is required in the wireless repeater mode. The wireless network stability can be affected by many factors. Therefore, the wired connection is recommended. 3. Wireless Connection by Web configuration Connect the router to a power supply and log in the Web configuration page, for details, you can see Connecting to the Router Logging in.
  • Page 21 Web-based Configuration Guide Fast Internet Access Click Next. On the Set Wi-Fi page that opens, enter the Wi-Fi SSID and password: ○ You can select Same as Primary Router Wi-Fi, in which Wi-Fi SSID and password will be same as the primary router Wi-Fi, or ○...
  • Page 22 Web-based Configuration Guide Fast Internet Access (3) Choose the Country/Region and Time Zone. You are advised to choose the correct country or region, as well as the appropriate time zone.  WISP:...
  • Page 23 Web-based Configuration Guide Fast Internet Access In this mode, the device enables multiple users to share Internet connection from WISP. The LAN port devices share the same IP from WISP through Wireless port. While connecting to WISP, the Wireless port works as a WAN port.
  • Page 24 Web-based Configuration Guide Fast Internet Access (3) Click Next. On the Set Wi-Fi page that opens, enter the Wi-Fi SSID and password and management password for the extender. ○ You can select Same as Primary Router Wi-Fi, in which Wi-Fi SSID and password will be same as the...
  • Page 25 Web-based Configuration Guide Fast Internet Access primary router Wi-Fi, or ○ Select New Wi-Fi to set new Wi-Fi SSID and password. Enter management password for the extender: ○ Click Same as Wi-Fi Password to set the Management Password same as the Wi-Fi Password. ○...
  • Page 26: Verification And Testing

    Web-based Configuration Guide Fast Internet Access (5) Click Next to complete the configuration. 1.5.3 Verification and Testing You can access the Internet after connecting to the Wi-Fi network of the primary router. Mesh Pairing To extend the Wi-Fi coverage, the routers can be connected to the primary router through either wired or wireless connection to build a wireless network that supports seamless roaming.
  • Page 27: Configuring Mesh Pairing On The Management Page

    Wait for 3 to 5 minutes until the Reyee Mesh indicator on the secondary router turns solid on. The original SSID of the secondary router (@Ruijie-sXXXX) will disappear and both routers will broadcast the same SSID, indicating that Mesh networking succeeds.
  • Page 28: Managing Secondary Router

    Web-based Configuration Guide Fast Internet Access 4. After the Mesh pairing, place the new router where you want to have Wi-Fi coverage and then power on the router. Caution  Make sure that the new router is around the primary router and there are not too many obstacles between them.
  • Page 29 Web-based Configuration Guide Fast Internet Access Click on the gray area on the right to close the page. To log in to the web management system of the secondary router directly, you need to know its IP address. Connect your mobile phone or computer to the Wi-Fi network broadcast by the router. Enter the IP address of the secondary router in the address bar of the browser to access the web management system.
  • Page 30: Enabling Reyee Mesh

    Web-based Configuration Guide Fast Internet Access Note Choose More > Repeaters to view the IP address of the secondary router in the Repeater List of the primary router. 1.6.4 Enabling Reyee Mesh Mobile Phone View: Choose More > Switch to PC view > More > Advanced >...
  • Page 31: Wi-Fi Network Settings

    Web-based Configuration Guide Wi-Fi Network Settings Wi-Fi Network Settings Changing the SSID and Password On mobile phone: Choose Wi-Fi > Wi-Fi Settings. Click the target Wi-Fi network. PC View: Choose More > WLAN > Wi-Fi > Wi-Fi Settings/Guest Wi-Fi/Smart Wi-Fi. Change the SSID and password of the Wi-Fi network, and click Save.
  • Page 32: Configuration Steps

    Web-based Configuration Guide Wi-Fi Network Settings 2.2.3 Configuration Steps On mobile phone: Choose Wi-Fi > Wi-Fi Settings. Click the target Wi-Fi network. PC View: Choose More > WLAN > Wi-Fi > Wi-Fi Settings/Guest Wi-Fi/Smart Wi-Fi. Turn on Hide SSID and click Save. Caution After the configuration is saved, you have to manually enter the SSID and password before connecting any device to the Wi-Fi network.
  • Page 33: Enabling Band Steering

    Web-based Configuration Guide Wi-Fi Network Settings Enabling Band Steering Caution  Before enabling the band steering, you must enable the dual-band integration. Because the client can automatically choose to steer to either band only when the 2.4G and 5G bands use the same SSID. Note The RG-EW300-PRO router does not support the 5G band.
  • Page 34: Configuration Steps

    Web-based Configuration Guide Wi-Fi Network Settings You can set rate limits for the guest Wi-Fi network, and any device connected to the guest Wi-Fi network will have its Internet speed limited accordingly.  Smart Wi-Fi: The smart Wi-Fi network is disabled by default. Smart clients can connect to the smart Wi-Fi network for long.
  • Page 35 Web-based Configuration Guide Wi-Fi Network Settings You can enable Client Isolation in Wi-Fi Settings and Smart Wi-Fi to prevent wireless clients of this Wi- Fi from communicating with each other. You can enable Guest Isolation in Guest Wi-Fi to enable wireless clients on the Guest Wi-Fi to access the Internet, and to prevent them from accessing the intranet and from communicating with each other.
  • Page 36: Verification And Testing

    Web-based Configuration Guide Wi-Fi Network Settings 2.4.3 Verification and Testing A client can search out the new Wi-Fi network and the Wi-Fi page displays information about the new Wi-Fi network.
  • Page 37: Configuring The Wi-Fi Blocklist Or Allowlist

    Web-based Configuration Guide Wi-Fi Network Settings Configuring the Wi-Fi Blocklist or Allowlist 2.5.1 Overview Wi-Fi blocklist: Clients in the Wi-Fi blocklist are prevented from accessing the Internet. Clients that are not added to the Wi-Fi blocklist are free to access the Internet. Wi-Fi allowlist: Only clients in the Wi-Fi allowlist can access the Internet.
  • Page 38: Optimizing The Wi-Fi Network

    Web-based Configuration Guide Wi-Fi Network Settings (2) Click Delete. The client can connect to the Wi-Fi network again. Optimizing the Wi-Fi Network 2.6.1 Overview The device detects the surrounding wireless environment and selects the appropriate configuration upon power- on. However, network stalling caused by wireless environment changes cannot be avoided. Restarting the router is a convenient and effective method to cope with network stalling.
  • Page 39: Getting Started

    Web-based Configuration Guide Wi-Fi Network Settings 2.6.2 Getting Started Install Wi-Fi Moho or other Wi-Fi scanning app on the mobile phone and check interference analysis results to find out the best channel. 2.6.3 Configuration Steps  Optimizing the radio channel Mobile Phone View: Choose More >...
  • Page 40 Web-based Configuration Guide Wi-Fi Network Settings  Optimizing the channel bandwidth Mobile Phone View: Choose More> Country(Region)/Channel Bandwidth. PC View: Choose More > WLAN > Radio Frequency. If the interference is severe, choose a lower channel bandwidth to avoid network stalling. You can select 20MHz and 40MHz bandwidths for the 2.4GHz band, or 20MHz, 40MHz, 80MHz and 160MHz for the 5GHz band.
  • Page 41 Web-based Configuration Guide Wi-Fi Network Settings  Optimizing the transmit power Mobile Phone View: Choose More > Channel Transmit Power. PC View: Choose More > WLAN > Radio Frequency. A greater transmit power indicates a larger coverage and brings stronger interference to surrounding wireless routers.
  • Page 42: Configuring The Healthy Mode

    Web-based Configuration Guide Wi-Fi Network Settings Configuring the Healthy Mode Mobile Phone View: Choose More > Healthy Mode > Healthy Mode. PC View: Choose More > WLAN > Wi-Fi > Healthy Mode. Click Enable to enable the healthy mode. You are allowed to set the effective time period for the healthy mode. After the healthy mode is enabled, the transmit power and the Wi-Fi coverage area will decrease.
  • Page 43: Enabling Roaming Optimization

    Web-based Configuration Guide Wi-Fi Network Settings Enabling Roaming Optimization PC View: Choose More >WLAN > Wi-Fi > Roaming Optimization. Mobile Phone View: Choose More > Switch to PC view > More >WLAN > Wi-Fi > Roaming Optimization. Click Enable to enable Roaming Optimization. Terminal devices can connect to the new router to maintain their original Internet services.
  • Page 44: Networks Settings

    Web-based Configuration Guide Networks Settings Networks Settings Configuring Internet Connection Type Mobile Phone View: Choose Internet. PC View: Choose More > Basics > WAN. The router supports three Internet connection types: PPPoE, DHCP, and static IP. For details, see 1.4.2 1. Configuring the Internet Connection Type.
  • Page 45: Changing The Address Of A Lan Port

    Web-based Configuration Guide Networks Settings Changing the Address of a LAN Port Mobile Phone View: Choose More > Switch to PC view > More > Basics > LAN. PC View: Choose More > Basics > LAN. Change the IP address and subnet mask, and click Save. After the IP address of a LAN port is changed, you need to log in to Eweb by using the new IP address of the LAN port.
  • Page 46: Changing The Mac Address

    Web-based Configuration Guide Networks Settings Changing the MAC Address The ISP may restrict the access of devices with unknown MAC addresses to the Internet for the sake of security. In this case, you can change the MAC address of the WAN port to another address. You are advised to use the MAC address of an old router that is allowed to access the Internet (the MAC address can be found on the bottom label of the device).
  • Page 47: Changing The Mtu

    Web-based Configuration Guide Networks Settings Figure 3-1 WAN Port Settings Changing the MTU Sometimes, the ISP restrict the speed of large data packets or prevent large data packets from passing through. As a result, the network speed is low or even the network is disconnected. In this case, you are required to set the maximum transmission unit (MTU) to a smaller value.
  • Page 48: Configuring Ipv6 Address

    Web-based Configuration Guide Networks Settings Configuring IPv6 Address With the popularity of the network, the IPv4 address fails to meet demands. The 128-bit IPv6 address solves the problem of IPv4 address exhaustion. Mobile Phone View: Choose More > Switch to PC > More > Basics >...
  • Page 49: Configuring The Ipv6 Address Of The Lan Port

    Web-based Configuration Guide Networks Settings 3.5.2 Configuring the IPv6 Address of the LAN Port Click LAN Settings. IPv6 Assignment: Choose Auto to use both DHCPv6 mode and SLAAC mode to allocate address. Choose Null to assign no address. You are advised to choose Auto. IPv6 Address/Prefix Length: If the router fails to obtain an IPv6 prefix, you can configure one manually.
  • Page 50 Web-based Configuration Guide Networks Settings Click DHCPv6 Clients to view the list of clients that have obtained IPv6 addresses from the router.
  • Page 51: Enabling Parental Control

    Web-based Configuration Guide Networks Settings Enabling Parental Control Mobile Phone View: Choose Home > Schedule or PC View: Choose Clients > Blocked Time Management. Caution This function is supported only in router mode. You can only set Internet block periods using a browser on your computer. To block apps and websites, use the client app on your mobile phone.
  • Page 52: Setting The Internet Block Periods

    Web-based Configuration Guide Networks Settings 3.6.1 Setting the Internet Block Periods Setting the Internet Block Rules Tap Tap here to set to set the Internet block periods. In the block periods, the client cannot access the Internet. You can select certain days of the week or customize the Internet block periods.
  • Page 53 Web-based Configuration Guide Networks Settings Blocking Internet Access Temporarily  Tap One-click Block and select a period to block the client from accessing the Internet temporarily.  Tap Allowed to lift all Internet access restrictions imposed on the client on the current day. The lifting operation is valid only on the current day.
  • Page 54: Disabling Parental Control

    Web-based Configuration Guide Networks Settings 3.6.2 Disabling Parental Control To disable parental control, tap Delete in the upper right corner to lift the restrictions on the client.
  • Page 55: Configuring Xpress

    Web-based Configuration Guide Networks Settings Configuring XPress Mobile Phone View: Choose More > XPress. PC View: Choose More > WLAN > Wi-Fi > Wi-Fi Setting > Advanced Settings > XPress. Turn on XPress and click Save to save the configuration. After XPress is enabled, you will have a more stable gaming experience.
  • Page 56: Configuring Port Mapping

    Web-based Configuration Guide Networks Settings In the PC view, turn on XPress as follows. Configuring Port Mapping 3.8.1 Overview  Port mapping maps the IP address of a device on the LAN to an external network in the form of a combination...
  • Page 57: Getting Started

    Web-based Configuration Guide Networks Settings of a WAN IP address and a port number, so as to provide the external network access service.  Scenario 1: When you need to access IP cameras or PCs at home while you are away from home, port mapping needs to be configured.
  • Page 58: Verification And Testing

    Web-based Configuration Guide Networks Settings 3.8.4 Verification and Testing Use an external device to test whether the destination service is accessible based on the external IP address and port number. 3.8.5 Solution to a Test Failure (1) Use a new external port number and perform a test again. The test often fails on the ports blocked by firewalls of some ISPs.
  • Page 59: Configuring Dhcp Server

    Web-based Configuration Guide Networks Settings Configuring DHCP Server 3.9.1 Overview The DHCP server function enables a router to automatically assign IP addresses to clients so that clients connected to the LAN ports or Wi-Fi network of the router obtain IP addresses for Internet access. When multiple routers are connected through LAN ports, a DHCP server conflict will occur.
  • Page 60 Web-based Configuration Guide Networks Settings address will be reclaimed after the lease period expires. After the client connection is restored, the client requests an IP address again. The default lease period is 120 minutes. 2. Displaying Online DHCP Clients Mobile Phone View: Choose More > Switch to PC view > More > LAN > DHCP Clients. PC View: Choose More >...
  • Page 61: Configuring Dns

    Web-based Configuration Guide Networks Settings 3. Displaying the DHCP Static IP Address Table Mobile Phone View: Choose More > Switch to PC view > More > LAN > Static IP Addresses. PC View: Choose More > LAN > Static IP Addresses. Click Add.
  • Page 62: Configuring Dhcp Option

    Web-based Configuration Guide Networks Settings 3.11 Configuring DHCP Option Mobile Phone View: Choose More > Switch to PC view > More > Basics > LAN > DHCP Option. PC View: Choose More > Basics > LAN > DHCP Option. Enter the DNS address provided by the ISP, and click Save. The DHCP Option settings are applied to all LAN ports.
  • Page 63: Configuration Steps

    Web-based Configuration Guide Networks Settings 3.12.3 Configuration Steps Mobile Phone View: Choose More > Switch to PC view > More > Advanced > Dynamic DNS PC View: Choose More > Advanced > Dynamic DNS If you select No-IP DNS, or DynDNS, enter the registered account and password, and click Log In. The connection status and domain name will be displayed in the lower part of the page.
  • Page 64: Connecting To Iptv

    Web-based Configuration Guide Networks Settings 3.14 Connecting to IPTV IPTV is an Internet television service provided by ISP. 3.14.1 Getting Started  Check whether the IPTV service has been provisioned.  Check whether the local IPTV service is of the VLAN or Internet Group Management Protocol (IGMP) type. If the local IPTV is of the VLAN type, confirm the VLAN ID.
  • Page 65: Iptv Configuration Steps (Igmp Type)

    Web-based Configuration Guide Networks Settings 3.14.3 IPTV Configuration Steps (IGMP Type) Mobile Phone View: Choose More > Switch to PC view > More > Basics > IPTV. PC View: Choose More > Basics > IPTV. The configuration applies to FPT ISP. After it is enabled, connect the IPTV STB to any LAN port of the router.
  • Page 66: Configuring Wifi/Igmp

    Web-based Configuration Guide Networks Settings 3.15 Configuring WIFI/IGMP 3.15.1 Overview In China Broadnet's centralized procurement, IPTV services rely on multicast streaming. However, when it comes to wireless drivers, multicast packets are forwarded at a lower fixed rate of either 6 Mbps or 24 Mbps. This means that if a large number of multicast packets are forwarded at this lower rate, they can end up using up a significant amount of air interface resources and causing congestion, which in turn leads to an abundance of packet loss.
  • Page 67: Enabling Hardware Acceleration

    Web-based Configuration Guide Networks Settings 3.16 Enabling Hardware Acceleration Mobile Phone View: Choose More > Switch to PC view > More > Advanced > Hardware Acceleration. PC View: Choose More > Advanced > Hardware Acceleration. After Hardware Acceleration is enabled, the Internet access speed will be improved and clients will not be rate- limited.
  • Page 68: Configuring Reyee Mesh 3.0

    Web-based Configuration Guide Networks Settings 3.17 Configuring Reyee Mesh 3.0 3.17.1 Configuration Steps PC View: Choose More > Advanced > Reyee Mesh 3.0 Mobile Phone View: Choose More > Switch to PC view > More > Advanced > Reyee Mesh 3.0 Connect the routers as indicated in the following figure: 1.
  • Page 69 Web-based Configuration Guide Networks Settings (2) Choose Parallel Networking, and click Next. (3) Check routers for the networking. (4) Click Next. (5) Click Finish. You will be redirected to a new page.
  • Page 70 Web-based Configuration Guide Networks Settings (6) On the master router page that is displayed, enter the password to log in. 2. AP Networking AP networking refers to connecting multiple routers in a wired manner to a modem or switch, with all routers working in AP mode.
  • Page 71: Configuring Ap Networking

    Web-based Configuration Guide Networks Settings (3) Check routers for AP networking, and click Next. (4) Click Finish. You will be redirected to a new page. (5) On the master router page that is displayed, enter the password to log in. 3.18 Configuring AP Networking PC View: Choose More >...
  • Page 72: Enabling Cwmp

    Web-based Configuration Guide Networks Settings Mobile Phone View: Choose More > Switch to PC view > More > Advanced > AP Networking Click Switch To AP Mode, switch the router found on the local network to AP mode with a single click. 3.19 Enabling CWMP PC View: Choose More >...
  • Page 73: Enabling Smart Flow Control

    Web-based Configuration Guide Networks Settings 3.20 Enabling Smart Flow Control Mobile Phone View: Choose More > Switch to PC view > More > Advanced > Flow Control > Smart Flow Control. PC View: Choose More > Advanced > Flow Control > Smart Flow Control. 1.
  • Page 74 Web-based Configuration Guide Networks Settings 2. Custom Policy You can configure custom policies to allocate bandwidth to specific IP addresses/ranges to meet the bandwidth needs of specific users or servers. Click Add on the Custom Policy page to set the policy name, specific IP address/range, bandwidth type, and uplink/downlink rates.
  • Page 75: Enabling Port-Based Flow Control

    Web-based Configuration Guide Networks Settings 3.21 Enabling Port-Based Flow Control Mobile Phone View: Choose More > Switch to PC view > More > Advanced > Port Settings. PC View: Choose More > Advanced > Port Settings. Port-based flow control can relieve the data congestion caused by ports at different speeds and improve the network speed.
  • Page 76: Configuring Upnp

    Web-based Configuration Guide Networks Settings Disable ICMPv6 Error Messages: You can choose to disable four types of error messages so that ICMPv6 error messages cannot be sent, which saves system resources and prevents ICMPv6 attacks. 3.23 Configuring UPnP 3.23.1 Overview The universal plug and play (UPnP) function can map the port used by a client for Internet access according to the client's request so that related applications run faster or more stably.
  • Page 77: Configuring Connectivity Detection

    Web-based Configuration Guide Networks Settings 3.24 Configuring Connectivity Detection Mobile Phone View: Choose More > Switch to PC view > More > Advanced > Connectivity detection. PC View: Choose More > Advanced > Connectivity detection. Enter the values in the Reachable Check Period, Unreachable Check Period and URL List fields, and click Save to save the settings.
  • Page 78: Enabling Wi-Fi Switch

    Web-based Configuration Guide Networks Settings 3.25 Enabling Wi-Fi Switch Mobile Phone View: Choose More > Switch to PC view > More > Advanced > Wi-Fi Switch. PC View: Choose More > Advanced > Wi-Fi Switch. The Wi-Fi function is disabled on the device after the Wi-Fi switch is turned off. The Wi-Fi function is disabled on the device after the Wi-Fi switch is turned off.
  • Page 79: Configuring Pptp Vpn

    Web-based Configuration Guide Networks Settings 3.26 Configuring PPTP VPN 3.26.1 Overview The device can support Point-to-point Tunneling Protocol (PPTP) server or client, enabling enterprises to connect to branch offices on the public network through private tunnels. A VPN connection can be established with other network devices that support PPTP.
  • Page 80 Web-based Configuration Guide Networks Settings DNS Server: Enter the address of the DNS server pushed to the client. MPPE: Use MPPE to encrypt PPTP tunnels. By default, encryption is not enabled on the server. Once MPPE is enabled, the Internet speed will slow down. You are advised to disable MPPE if you don't have specific security requirements.
  • Page 81: Configuring Pptp Client

    Web-based Configuration Guide Networks Settings 3.26.3 Configuring PPTP Client Note This feature is not supported on RG-EW300 PRO and RG-EW1200 routers. Choose More > Switch to PC view-> More-> VPN-> PPTP. PC View: Choose More-> VPN-> PPTP. Click Enable to enable the PPTP function. Select Client and enter the username and password configured on the server, which must be consistent with the server configuration.
  • Page 82: Configuring Openvpn

    Web-based Configuration Guide Networks Settings 3.27 Configuring OpenVPN 3.27.1 Overview OpenVPN can be used to establish a secure virtual private tunnel between different sites, or between a client and a site, allowing users to access the intranet over ISP networks. It is a VPN that enables layer 2 and layer 3 tunneling through virtual network cards, supporting various devices such as PCs, mobile phones, and routers to establish VPN connections.
  • Page 83 Web-based Configuration Guide Networks Settings 1. Configuring OpenVPN (1) Click Enable to enable the OpenVPN feature. (2) Select Server for the OpenVPN Type. (3) Select the protocol, and enter the server address, port number and other information. Figure 3-2 Configuring OpenVPN Server (4) (Optional) Advanced settings.
  • Page 84 Web-based Configuration Guide Networks Settings (5) Click Save and the device will receive and process the VPN request. (6) Once the basic configurations are completed, you can view the server tunnel information in the Tunnel List. Table 3-1 Configuration Items of OpenVPN Server Mode Item Description The device supports Account, Certificate and Account &...
  • Page 85 Web-based Configuration Guide Networks Settings Item Description The IP address pool delivered to VPN clients, in the form of a network segment. The first address in that segment is reserved by the server. For example, if Subnet/Netmask 10.80.12.0/24 is set, then the VPN server address is 10.80.12.1. You can choose Home Network Only or Internet and Home Network Home Network Only: The client can only access the LAN segment on the Client will access...
  • Page 86: Configuring Openvpn (Client Mode)

    Web-based Configuration Guide Networks Settings 3.27.3 Configuring OpenVPN (Client Mode) Mobile Phone View: Choose More > Switch to PC view-> More-> VPN-> OpenVPN. PC View: Choose More-> VPN-> OpenVPN. Currently, this device supports Import Config, through which the configuration file is manually imported for docking with the server that is similar to this device.
  • Page 87 Web-based Configuration Guide Networks Settings Account & Certificate mode: The client needs the correct account, password, CA certificate, client certificate, and pre-shared key to connect to the server, where the CA certificate information, client certificate, and pre- shared key are embedded in the client's configuration file. Table 3-2 Configuration Items of OpenVPN Client Web Setting Configuration Mode Parameter...
  • Page 88: Typical Configuration Example

    Web-based Configuration Guide Networks Settings 3.27.4 Typical Configuration Example 1. Requirements Through OpenVPN, a client can establish a secure connection to a server over the Internet, and access resources on the server’s internal network or access the Internet through the server’s network proxy. 2.
  • Page 89 Web-based Configuration Guide Networks Settings (2) Click Save. The OpenVPN settings are saved. (3) The following table describes the OpenVPN server configuration. Parameter Description Account: Authentication based on password. Certificate: Authentication based on client certificate. Service Mode Account & Certificate: Authentication based on password and client certificate.
  • Page 90 Web-based Configuration Guide Networks Settings Parameter Description Indicates the port for OpenVPN service. Use the default value unless Service Port there are specific requirements. Indicates the network segment of the OpenVPN address pool. The first available IP address in the address pool is reserved for the server, while VPN Subnet/Netmask other addresses can be allocated to clients.
  • Page 91 Web-based Configuration Guide Networks Settings 5. Configuring OpenVPN Client (Use Windows Client as an Example) https://openvpn.net (1) download the OpenVPN client ( (2) Open the Windows OpenVPN client and choose the File tab.
  • Page 92 Web-based Configuration Guide Networks Settings (3) Click BROWSE and select the .ovpn file exported from the server side.
  • Page 93 Web-based Configuration Guide Networks Settings (4) Click CONNECT to connect to the OpenVPN server. Check the obtained virtual IP addresses.
  • Page 94 Web-based Configuration Guide Networks Settings (5) Log in to the Eweb management system of the device, and choose More > VPN > OpenVPN > Online User to find the connected client.
  • Page 95: Configuring The Repeater Mode

    Web-based Configuration Guide Configuring the Repeater Mode Configuring the Repeater Mode Access Point The access point mode relies on an Ethernet cable to provide reliable transmission over a more stable Wi-Fi network with less interference. You are advised to use the access point mode. Ensure that the primary router can access the Internet with DHCP server enabled.
  • Page 96: Wireless Repeater

    Web-based Configuration Guide Configuring the Repeater Mode Figure 4-2 After Clicking Check Wireless Repeater The wireless repeater mode extends the Wi-Fi coverage of the primary router. Note  The wireless repeater mode will affect the network speed and stability. You are advised to plug in an Ethernet cable and select the access point mode if an Ethernet cable is available.
  • Page 97 Web-based Configuration Guide Configuring the Repeater Mode (2) Select the Wi-Fi signal of the primary router and enter its Wi-Fi password. You can configure a new Wi-Fi network or have a Wi-Fi network the same as that of the primary router: ○...
  • Page 98: Wisp

    Web-based Configuration Guide Configuring the Repeater Mode Figure 4-3 Selecting the Wi-Fi Signal of the Primary Router and Connecting to the Wi-Fi Network WISP WISP allows users to establish their own WLAN for Internet access in public spaces, including coffee, hotel, airport or restaurant.
  • Page 99 Web-based Configuration Guide Configuring the Repeater Mode...
  • Page 100: System Settings

    Web-based Configuration Guide System Settings System Settings Switching to PC View Choose More > Switch to PC view. The PC view is the screen displayed after you log in from a PC. The page layout is different from that on the mobile phone.
  • Page 101: Remote Access

    Web-based Configuration Guide System Settings Remote Access Mobile Phone View: Choose More > Switching to PC View > More > System > Login > Remote Access. PC View: Choose More > System > Login > Remote Access. Click Enable to enable the remote access. Caution This this may cause attack.
  • Page 102: Restoring Factory Settings

    Web-based Configuration Guide System Settings Restoring Factory Settings Mobile Phone View: Choose More > System > Reset. PC View: Choose More > System > Management > Reset. Click to enable Preserve native configuration to retain the network configuration, Wi-Fi settings, time zone and other configurations after the router is restored to factory settings.
  • Page 103: Configuring System Time

    Web-based Configuration Guide System Settings Configuring System Time Mobile Phone View: Choose More > System > Time. PC View: Choose More > System > System Time. You can view the current system time. If the time is incorrect, check and select the local time zone. If the time zone is correct but time is still incorrect, click Edit to manually set the time.
  • Page 104: Configuring Scheduled Reboot

    Web-based Configuration Guide System Settings Configuring Scheduled Reboot 5.6.1 Getting Started Confirm that the system time is accurate to avoid network interruption caused by device reboot at the wrong time. For details, see Configuring System Time. 5.6.2 Configuration Steps Mobile Phone View: Choose More > System > Scheduled Reboot. PC View: Choose More >...
  • Page 105: Performing Online Upgrade And Displaying The System Version

    Web-based Configuration Guide System Settings Performing Online Upgrade and Displaying the System Version Mobile Phone View: Choose More > System >Online Upgrade. PC View: Choose More > System > Upgrade > Online Upgrade. You can check the current system version. If there is a new version available, you can click it for an upgrade. Caution After being upgraded, the device will restart.
  • Page 106: Turning On/Off The Indicator

    Web-based Configuration Guide System Settings Turning On/Off the Indicator Mobile Phone View: Choose More > Healthy Mode. > LED PC View: Choose More > System > LED.
  • Page 107: Switching System Language

    Web-based Configuration Guide System Settings Switching System Language Mobile Phone View: Choose More > Language. PC View: Click in the upper right corner of the page. Click a required language to switch the system language. 5.10 Enabling Alerts Mobile Phone View: Choose More > Switch to PC > More > Diagnostics >...
  • Page 108 Web-based Configuration Guide System Settings Click the arrow under Expand to view alarm details. Click Delete to delete the corresponding alarm messages. You are advised to retain all alerts for review. Click Unfollow and then click OK. The device will no longer report the corresponding alerts. After clicking View Unfollow Alarm, select the alarm you want to follow again.
  • Page 109: Diagnosing Network Problems

    Cloud service is not running. Please reboot the device. Cloud service is not enabled. Please contact Ruijie technical support. The device is not connected to the Ruijie Cloud Please reboot the device. server. Loops occur. Please check the network environment.
  • Page 110: Network Diagnosis Tools

    Web-based Configuration Guide System Settings 5.12 Network Diagnosis Tools 1. Network Test Tool Mobile Phone View: Choose More > System > Network Tools. PC View: Choose More > Diagnostics > Network Tools. When you select the ping tool, you can enter the IP address or URL and click Start to test the connectivity between the router and the IP address or URL.
  • Page 111 Web-based Configuration Guide System Settings 2. Packet Capture Tool Note This feature is not supported on RG-EW1200 routers. Mobile Phone View: Choose More > Switch to PC view > More > Diagnostics > Packet Obtaining. PC View: Choose More > Diagnostics >...
  • Page 112: Configuring Config Backup And Import

    Web-based Configuration Guide System Settings 5.13 Configuring Config Backup and Import Mobile Phone View: Choose More > Switch to PC view > More > System > Management. >Backup & Import PC View: Choose More > System > Management. >Backup & Import Configure backup: Click Backup to download a configuration file locally.
  • Page 113: Configuring Session Timeout Duration

    Web-based Configuration Guide System Settings 5.14 Configuring Session Timeout Duration Mobile Phone View: Choose More > Switch to PC view > More > System > Login >Session Timeout. PC View: Choose More > System > Login >Session Timeout. If no operation is performed on the page within a period of time, the session will be down. When you need to perform operations again, enter the password to open the configuration page.
  • Page 114: Faqs

    Web-based Configuration Guide FAQs FAQs How Do I Restore the Router to Factory Settings? Use a needle-shaped object to press and hold the router's Reset button for more than 10 seconds, then release it after the system LED flashes quickly. Wait for the router's system LED to become solid on, then perform network settings on the router.

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