KATEK TeleAlarm NurseCall NC8 User Manual

Relay unit
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NurseCall NC8 Relay Unit
NC8_RU_UM_EN_V1.1_2021.12
en User Manual

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Summary of Contents for KATEK TeleAlarm NurseCall NC8

  • Page 1 NurseCall NC8 Relay Unit NC8_RU_UM_EN_V1.1_2021.12 en User Manual...
  • Page 3: Table Of Contents

    NurseCall NC8 Relay Unit Table of Contents | en Table of Contents Safety instructions Importance of safety instructions Disregarding safety rules Environmental conditions General safety instructions 1.4.1 Observation and information Description General description 2.1.1 Top view 2.1.2 Bottom view 2.1.3 Front view 2.1.4 Relay Unit rear view...
  • Page 4 en | Table of Contents NurseCall NC8 Relay Unit Special settings 4.3.1 Displaying the firmware version 4.3.2 Resetting all the parameters and buffers 4.3.3 Assistance and fire priority 4.3.4 Assistance and fire non priority 4.3.5 Special texts in German 4.3.6 Standard texts in German Printer/display setup on the Relay Plus Unit 4.4.1...
  • Page 5: Safety Instructions

    NurseCall NC8 Relay Unit Safety instructions | en Safety instructions NOTICE! The user and installer should read and understand this chapter before any intervention on the NurseCall NC8 Relay Unit. Importance of safety instructions Each safety and protection instruction in this manual must be adhered to in order to avoid personnel injuries, property damages or environmental pollution.
  • Page 6: Observation And Information

    en | Safety instructions NurseCall NC8 Relay Unit CAUTION! The NurseCall NC8 Relay Unit may only be connected to the electrical sources as described in Section A.1 Electrical specifications, page 34 . CAUTION! Maintenance and repairs may only be performed in conformance with the instructions and by authorized technical personnel only.
  • Page 7: Description

    NurseCall NC8 Relay Unit Description | en Description General description 2.1.1 Top view Loudspeaker. See Section 2.2.1 Loudspeaker, page 10 . Display. See Section 2.2.2 Display, page 10 . Keyboard, under the cover. See Section 2.2.3 Keyboard, page 10 . LED Indicator Yellow button Used to view more details about the event or alarm currently displayed (date and...
  • Page 8: Bottom View

    en | Description NurseCall NC8 Relay Unit 2.1.2 Bottom view Identification label. Cable channels. Wall mounting holes (distance between holes, 157 mm). See Section 3.2.3 Wall installation, page 14 for a detailed description. ON/OFF switch. LINE socket, used for firmware update. See Section A.5.1 LINE socket (unit bottom), page 36 for wiring.
  • Page 9: Front View

    NurseCall NC8 Relay Unit Description | en 2.1.3 Front view LED Indicator Status Standby mode (normal operation) Green (permanent) Backup battery low Green (blinking) Power supply disconnected Green (flashing) Help, assistance or fire Red (blinking) 2.1.4 Relay Unit rear view RS-485 connector.
  • Page 10: Detailed Description

    en | Description NurseCall NC8 Relay Unit Detailed description 2.2.1 Loudspeaker When one of the following alarms or messages is received by the NurseCall NC8 Relay Unit, the internal loudspeaker is activated until acknowledgement. Status Loudspeaker Power supply disconnected Dual-tone beep every minute Call for help, reserve call, technical call 4 second interval, one tone Error message...
  • Page 11 NurseCall NC8 Relay Unit Description | en Keys Function Access to the printer/display setup (Relay Plus Unit only) See Section 4.4 Printer/display setup on the Relay Plus Unit, Page 22 . Increase the volume of the loudspeaker. See Section 5.1 Adjusting the loudspeaker volume, page 26 . Decrease the volume of the loudspeaker.
  • Page 12: Rs-485 Interface

    en | Description NurseCall NC8 Relay Unit 2.2.4 RS-485 interface One NurseCall Main Unit and up to 32 NurseCall NC8 Relay Units can be connected by a RS-485 bus. The bus must be connected to pins 2 and 5 of the RS-485 socket. ...
  • Page 13: Installation Unpacking

    NurseCall NC8 Relay Unit Installation | en Installation Unpacking The NurseCall NC8 Relay Unit is carefully packed for transportation. The components contained in the box are protected, but should be handled with care. Store the packaging material for further use (storage or transport). Take all components out of the box and place the NurseCall NC8 Relay Unit on the working space.
  • Page 14: Installation Generalities

    en | Installation NurseCall NC8 Relay Unit Installation 3.2.1 Generalities  Install the NurseCall NC8 Relay Unit in a dry place, away from any source of heat. Tools required: – Torx T20 screwdriver. – Torx T10 screwdriver. 3.2.2 Installation on a piece of furniture It is recommended to place the NurseCall NC8 Relay Unit on a non-slippery surface.
  • Page 15: Connecting To The Mains

    NurseCall NC8 Relay Unit Installation | en 3.2.5 Connecting to the mains The NurseCall NC8 Relay Unit is powered by an adapter (230/12 VAC). CAUTION! In case of a different supply, the equipment must fulfill isolation requirements according to EN60950 standard (last edition). Plug the power adapter into a power outlet placed near the unit.
  • Page 16: Setting The Jumpers On The Communication Board On The Relay Plus Unit

    en | Installation NurseCall NC8 Relay Unit 3.2.6 Setting the jumpers on the communication board on the Relay Plus Unit Disassemble the unit; see Section 6.5.1 Disassembling the unit, page 30 . Remove the communication board; see Section Removing the communication board, page 30 .
  • Page 17: Connecting The Rs-485

    NurseCall NC8 Relay Unit Installation | en 3.2.7 Connecting the RS-485 One NurseCall Main Unit and up to 32 NurseCall NC8 Relay Units can be connected to an RS-485 bus. Please contact a specialist for a correct installation.  See Section A.5.4 RS-485 socket (unit rear), page 36 for connector wiring. CAUTION! Do not use a star connection for the RS-485 network! Incorrect connection:...
  • Page 18: Connecting The Rs-232 To The Relay Plus Unit

    en | Installation NurseCall NC8 Relay Unit 3.2.8 Connecting the RS-232 to the Relay Plus Unit  Connect the printer or display device to the 9-pole SUB-D connector (1) at the rear part of the housing of the Relay Plus Unit. For connector wiring, see Section A.5.3 RS-232 socket (Relay Plus Unit rear), page 36 .
  • Page 19: Programming

    NurseCall NC8 Relay Unit Programming | en Programming Generalities 4.1.1 Using the keyboard  Open the cover carefully and use the keyboard.  To access the special settings programming, press three times quickly. See Section 4.3 Special settings, page 21 for more details. 4.1.2 Exit and cancel entries Press...
  • Page 20: First Use

    en | Programming NurseCall NC8 Relay Unit First use 4.2.1 List of original factory settings Parameter Original Factory Setting Page * Locating mode * Identification number No value Assistance and fire priority Special texts in German Printer/display setup (Relay Plus Unit only) None Speaker volume Midrange...
  • Page 21: Special Settings

    NurseCall NC8 Relay Unit Programming | en 5.b. Connect the NurseCall NC8 Relay Unit to the RS-485 bus. Press or the Green button to enable the automatic attribution. The next free identification number is attributed by the Main Unit and is displayed on the Relay Unit at the bottom right. Manual selection of the NurseCall Main Unit 5.a.
  • Page 22: Assistance And Fire Non Priority

    en | Programming NurseCall NC8 Relay Unit This means that alarms of these types will be displayed first. Type the code 123991. The unit plays a melody and a confirmation message is displayed. ASSISTANCE & FIRE PRIORITY 4.3.4 Assistance and fire non priority This command sets the assistance call and the fire alarm as non-priority calls.
  • Page 23: Selection "None

    NurseCall NC8 Relay Unit Programming | en ¬ Parameter Nr. 00 RS-232 Output £ Press to enter the printer/display setup. Press to escape. Scroll with to select one of the following: – None – Printer – DISPLAY ZETTLER – DISPLAY NORSK 4.4.2 Selection "None"...
  • Page 24: Selection "Display Norsk

    en | Programming NurseCall NC8 Relay Unit Scroll with to select YES or NO. Default value is YES. Confirm with Configure the display of the 10 identification positions . The outcome is visible at the top. DISPLAY :CR ff rr b CRITER.
  • Page 25 NurseCall NC8 Relay Unit Programming | en DISPLAY ffrrrb FL: 2 +RO: 3 +BE:1 – Select a field with , change a value with – Confirm with – Choose 0 to 9 characters for the criterion, followed by 0 to 9 spaces. Default values are 2 characters and 1 space.
  • Page 26: Operation

    en | Operation NurseCall NC8 Relay Unit Operation Adjusting the loudspeaker volume When the NurseCall NC8 Relay Unit is in standby mode:  Press to increase the volume.  Press to decrease the volume. Consulting the alarm or event buffer The NurseCall NC8 Relay Unit uses an alarm buffer and an event buffer for display indication.
  • Page 27: Switching Between Alarm And Event Buffers Indication

    NurseCall NC8 Relay Unit Operation | en 5.2.1 Switching between alarm and event buffers indication The alarm buffer is indicated by default. If you are in the event buffer, the unit changes automatically to the alarm buffer after 1 minute without activity. If there are no entries in the alarm buffer, the display shows the actual date and time.
  • Page 28: The Green Button Does Not Work

    en | Operation NurseCall NC8 Relay Unit Third information block position of the last passed beacon, visible in all display modes. If no beacon is registered or if the alarm is sent outside of the range of a beacon, the POS 000 will be displayed.
  • Page 29: Maintenance

    NurseCall NC8 Relay Unit Maintenance | en Maintenance Checking the system Check the correct function of your NurseCall system.  Perform periodically an alarm test. Monitoring the power supply In case of a power failure, the NurseCall NC8 Relay Unit emits a beep and the following message is displayed alternatively with the date and time display: Main Power Error...
  • Page 30: Cleaning

    en | Maintenance NurseCall NC8 Relay Unit NOTICE! If the backup battery is defective, replace it as described in Section 6.5.2 Backup battery replacing, page 31 . Cleaning  Avoid using cleaning products or detergents.  Wipe off your NurseCall NC8 Relay Unit occasionally with a dry cloth. Parts replacement 6.5.1 Disassembling the unit...
  • Page 31: Backup Battery Replacing

    NurseCall NC8 Relay Unit Maintenance | en 6.5.2 Backup battery replacing Important Safety Instructions The battery should charge for 24 hours before using the NurseCall NC8 Relay Unit for the first time, after replacing the battery or after a long power shortage. Battery type is 6V NiMH.
  • Page 32 en | Maintenance NurseCall NC8 Relay Unit Place the new backup battery. Connect the new battery cable (1). NC8_RU_UM_EN | V1.1 | 2021.12 User Manual TeleAlarm...
  • Page 33: Disposal

    NurseCall NC8 Relay Unit Disposal | en Disposal The NurseCall NC8 Relay Unit is marked with a crossed-out wastebasket symbol. This means that, at the end of its lifetime, the product should be disposed separately from ordinary household waste in accordance with the EU Directive 2002/96/EC. The product and its accessories should be delivered to an appropriate collection facility that ensure recycling, treatment and an environmentally compatible disposal.
  • Page 34: A Appendix

    en | NurseCall NC8 Relay Unit Appendix Electrical specifications Voltage 100-240V AC ±10% Current 280 mA Frequency 50/60 Hz Power 2.5 W Dimensions and weight Casing dimensions [mm] Depth Width Height Antenna [mm] Height Casing weight Weight (including antenna and power supply adapter) Environmental conditions Operating temperature 5 - 40°C...
  • Page 35: List Of Criteria

    NurseCall NC8 Relay Unit | en List of criteria Criterion Number Alarm (A) or Event (E) Comment ERROR System malfunction, e.g. component defective LOW BATTERY Battery at low level (Transmitter) ACK. N46 Acknowledgement (Sent by N86, S85 or S87) DOOR Door open or door closed TECHNICAL Technical Call (N46)
  • Page 36: Connectors

    en | NurseCall NC8 Relay Unit Connectors A.5.1 LINE socket (unit bottom) LINE socket Wiring 1. Flash Data GND 2. Not used 3. Not used 4. Not used 5. Not used 6. Flash Data IN/OUT 1 2 3 4 5 6 A.5.2 Power socket (unit bottom) 12V AC socket...
  • Page 37 NurseCall NC8 Relay Unit | en CE declaration The CE Declaration can be found at the following address: http://www.telealarm.com/ TeleAlarm User Manual NC8_RU_UM_EN | V1.1 | 2021.12...
  • Page 38 en | NurseCall NC8 Relay Unit NC8_RU_UM_EN | V1.1 | 2021.12 User Manual TeleAlarm...
  • Page 40 TeleAlarm SA rue du Pont 23 2300 La Chaux-de-Fonds Switzerland www.telealarm.com © TeleAlarm, 2021...

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