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Related Manuals for KATEK TeleAlarm NurseCall NC8
Summary of Contents for KATEK TeleAlarm NurseCall NC8
- Page 1 NurseCall NC8 Main Unit NC8_MU_UM_EN_V1.1_2021.12 User Manual...
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Page 3: Table Of Contents
NurseCall NC8 Main Unit Table of Contents | en Table of Contents Safety instructions Importance of safety instructions Disregarding safety rules Environmental conditions General safety instructions 1.4.1 Observation and information Description General description 2.1.1 Top view 2.1.2 Bottom view 2.1.3 Front view 2.1.4 Rear view... - Page 4 en | Table of Contents NurseCall NC8 Main Unit 4.2.3 Locating mode 4.2.4 Display mode Parameters 4.3.1 Access to parameters 4.3.2 List of parameters 4.3.3 Programming the unit language 4.3.4 Date and time setting 4.3.5 RS-232 output setting 4.3.6 Local acknowledgement setting 4.3.7 Output relay setting 4.3.8...
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Page 5: Nursecall Nc8 Main Unit Table Of Contents | En
NurseCall NC8 Main Unit Table of Contents | en "Alarm Transmitter NOT stored" message "Alarm Transmitter already stored" message "Ack. Transmitter NOT stored" message "Ack. Transmitter already stored" message The green button does not work Maintenance Checking the system Monitoring the power supply Monitoring the backup battery Cleaning Parts replacement... -
Page 6: Safety Instructions
en | Safety instructions NurseCall NC8 Main Unit Safety instructions NOTICE! The user and installer should read and understand this chapter before any intervention on the NurseCall NC8 Main Unit. Importance of safety instructions Each safety and protection instruction in this manual must be adhered to in order to avoid personnel injuries, property damages or environmental pollution. -
Page 7: Observation And Information
NurseCall NC8 Main Unit Safety instructions | en CAUTION! The NurseCall NC8 Main Unit may only be connected to the electrical sources as described in Section A.1 Electrical specifications, page 55 . CAUTION! Maintenance and repairs may only be performed in conformance with the instructions and by authorized technical personnel only. -
Page 8: Description
en | Description NurseCall NC8 Main Unit Description General description 2.1.1 Top view Loudspeaker. See Section 2.2.1 Loudspeaker, page 11 . Display. See Section 2.2.2 Display, page 11 . Keyboard, under the cover. See Section 2.2.3 Keyboard, page 11 . LED Indicator Yellow button Used to view more details about the event or alarm currently displayed (date and... -
Page 9: Bottom View
NurseCall NC8 Main Unit Description | en 2.1.2 Bottom view Identification label. Cable channels. Wall mounting holes (distance between holes, 157 mm). See Section 3.2.3 Wall installation, page 16 for a detailed description. ON/OFF switch. LINE socket, used for firmware update. See Section A.7.1 LINE socket (unit bottom), page 63 for wiring. -
Page 10: Front View
en | Description NurseCall NC8 Main Unit 2.1.3 Front view LED Indicator Status Standby mode (normal operation) Green (permanent) Backup battery low Green (blinking) Power supply disconnected Green (flashing) Help, assistance or fire Red (blinking) Programming mode Orange (blinking) 2.1.4 Rear view RS-232 connector See Section A.7.3 RS-232 socket (unit rear), page 63 for wiring. -
Page 11: Detailed Description
NurseCall NC8 Main Unit Description | en Detailed description 2.2.1 Loudspeaker When one of the following alarms or messages is received by the NurseCall NC8 Main Unit, the internal loudspeaker is activated until acknowledgement. Status Loudspeaker Power supply disconnected Dual-tone beep every minute Call for help, reserve call, technical call 4 second interval, one tone Error message... - Page 12 en | Description NurseCall NC8 Main Unit Keys Programming Mode Normal Operation Access to parameters programming. Not used. See Section 4.3 Parameters, page 25 . Access to transmitters programming. Not used. See Section 4.5 Transmitters, page 39 . Scroll up to the next parameter. Increase the volume of the loudspeaker.
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Page 13: Rs-232 Interface
NurseCall NC8 Main Unit Description | en Keys Programming Mode Normal Operation Enter a value or to set the default values. Launch the event/alarm display mode. See Section 4.3.5 RS-232 output setting, page 27 . No effect. Lock and unlock the keyboard. then 2.2.4 RS-232 interface... -
Page 14: Rs-485 Interface
en | Description NurseCall NC8 Main Unit NOTICE! Alarms/messages arriving in the alarm buffer are repeated every 3 minutes until acknowledgement. A technical failure, for example a power outage, is treated as an event. No acknowledgement is therefore necessary. See Section 5.2 Consulting the alarm or event buffer, Page 44 . -
Page 15: Installation Unpacking
NurseCall NC8 Main Unit Installation | en Installation Unpacking The NurseCall NC8 Main Unit is carefully packed for transportation. The components contained in the box are protected, but should be handled with care. Store the packaging material for further use (storage or transport). Take all components out of the box and place the NurseCall NC8 Main Unit on the working space. -
Page 16: Installation Generalities
en | Installation NurseCall NC8 Main Unit Installation 3.2.1 Generalities Install the NurseCall NC8 Main Unit in a dry place, away from any source of heat. Tools required: – Torx T20 screwdriver. – Torx T10 screwdriver. 3.2.2 Installation on a piece of furniture It is recommended to place the NurseCall NC8 Main Unit on a non-slippery surface. -
Page 17: Connecting To The Mains
NurseCall NC8 Main Unit Installation | en 3.2.5 Connecting to the mains The NurseCall NC8 Main Unit is powered by an adapter (230VAC/12VDC). CAUTION! In case of a different supply, the equipment must fulfill isolation requirements according to EN62368 standard (last edition). Plug the power adapter into a power outlet placed near the unit. -
Page 18: Setting The Jumpers On The Communication Board
en | Installation NurseCall NC8 Main Unit 3.2.7 Setting the jumpers on the communication board Disassemble the unit; see Section 7.5.1 Disassembling the unit, page 51 . Remove the communication board; see Section Removing the communication board, page 51 . Set the jumpers as required in your configuration. -
Page 19: Connecting The Rs-485
NurseCall NC8 Main Unit Installation | en 3.2.8 Connecting the RS-485 One NurseCall NC8 Main Unit and up to 32 NurseCall Relay Units can be connected to an RS-485 bus. Please contact a specialist for a correct installation. See Section A.7.4 RS-485 socket (unit rear), page 64 for connector wiring. CAUTION! Do not use a star connection for the RS-485 network! Incorrect connection:... -
Page 20: Setting The 100 Ohm Termination Jumper
en | Installation NurseCall NC8 Main Unit 3.2.9 Setting the 100 Ohm termination jumper Within the NurseCall Main or Relay Units, the RS-485 interface can be configured with a jumper. Disassemble the unit as described in Section 7.5.1 Disassembling the unit, page 51 . Remove the communication board as described in Section Removing the communication board, page 51 . -
Page 21: Programming
NurseCall NC8 Main Unit Programming | en Programming Generalities NOTICE! In the programming mode, the NurseCall NC8 Main Unit does not display any alarm or message! NOTICE! The NC8 receiver card RE80 can only be programmed/updated by the NCCM program ! The NurseCall NC8 Main Unit can be programmed either remotely by using a specific software package called NPS or directly by using the keyboard and display. -
Page 22: Programming With The Nps Software
en | Programming NurseCall NC8 Main Unit 4.1.2 Programming with the NPS software The NurseCall system can be programmed with a specific software called NPS. NOTICE! In order to program the NurseCall NC8 Main Unit with this software, you should connect your PC to the NurseCall NC8 Main Unit with an RS-232 cable. -
Page 23: List Of Original Factory Settings
NurseCall NC8 Main Unit Programming | en 4.2.1 List of original factory settings Parameter Original Factory Setting Page Language English USA * Locating mode (set at first use. To change the value, reset the unit) Off * Display mode (set at first use. To change the value, reset the unit) Floor/room/bed Output RS-232 None... -
Page 24: Language
en | Programming NurseCall NC8 Main Unit 4.2.2 Language Select the unit language. ¬ Language 0 English USA £ See Section 4.3.3 Programming the unit language, page 26 for more details. 4.2.3 Locating mode NOTICE! It is mandatory to perform a reset if you wish to change the value for the locating mode. See Section 4.4.2 Resetting all the parameters, page 35 . -
Page 25: Parameters
NurseCall NC8 Main Unit Programming | en If you select FL,RO,BE (floor, room, bed), you must choose between an acknowledgment on FL+RO (floor and room only) or FL+RO+BE (floor, room, and bed). ACKNOWLEDGEMENT ON (FL+RO / FL+RO+BE) Press to select FL+RO or to select FL+RO+BE (floor, room, bed). -
Page 26: Programming The Unit Language
en | Programming NurseCall NC8 Main Unit 4.3.3 Programming the unit language NOTICE! This parameter is set at first use. Here you can change it. See Section 4.2 First use, page 22 . Choose between 7 language settings: – 0 = English USA –... -
Page 27: Rs-232 Output Setting
NurseCall NC8 Main Unit Programming | en Set the day with Go to the year with ¬ Date and Time MM.DD.Y· HH:MM:SS¡ Set the year with Repeat the same operation for the time setting (HH:MM:SS). Confirm the setting with 4.3.5 RS-232 output setting NOTICE! Within the NurseCall NC8 Main Unit, the RS-232 interface should be configured with... - Page 28 en | Programming NurseCall NC8 Main Unit Activate (On) or deactivate (Off) the forwarding of transmitter ID via the RS-232 . Default value is Off. interface with Example of programming Hereafter is an example of the programming, with the following characteristics: –...
- Page 29 NurseCall NC8 Main Unit Programming | en Select a field with , change a value with . Confirm with Set the night end time and confirm your setting with . Default value is 6:00. ¬ PAGING ESPA 4.4.4. Night End : 06:00:00 10.
- Page 30 en | Programming NurseCall NC8 Main Unit 14. If you have activated the ESPA 4.4.4 protocol and deactivated the RPE 670 system, select the number of digits (2, 3 or 4) with . Confirm with ¬ PAGING ESPA 4.4.4. NB.DIGITS : 3 ¡...
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Page 31: Local Acknowledgement Setting
NurseCall NC8 Main Unit Programming | en – Criterion filtering: 2 characters and 1 space CR <- CRIT 02 + 1 SPACES – Display mode filtering: 1 character + 1 space for the floor number 2 characters + 0 space for the room number 2 characters for the bed number INFO.: f rr0b FL:1+1 +RO:2+0 +BE:2... -
Page 32: Output Relay Setting
en | Programming NurseCall NC8 Main Unit 4.3.7 Output relay setting This parameter sets the relay as a "closing" or "switching" contact. Select the parameter Nr. 04. ¬ Parameter Nr. 04 Relay Output ¡ Press ¬ Relay Output Func: 'ON' ¡... -
Page 33: Radio Noise Check
NurseCall NC8 Main Unit Programming | en 4.3.9 Radio noise check Select the parameter Nr. 06. ¬ Parameter Nr. 06 Radio Noise Check? ¡ Press ¬ Radio Noise Check? -> YES ¡ Select YES or NO. The default parameter is YES. ¬... -
Page 34: Dementia Criterion
en | Programming NurseCall NC8 Main Unit 4.3.11 Dementia criterion NOTICE! The dementia criterion is not available if the locating mode is set to OFF. See Section 4.2.3 Locating mode, page 24 . Select the parameter Nr. 08 and press ¬... -
Page 35: Special Settings
NurseCall NC8 Main Unit Programming | en Special settings After pressing three times quickly, you can enter special codes. Enter Code 4.4.1 Displaying firmware version Type the code 194155. The version of the firmware will be displayed for a few seconds. Software REV B V2.20 BN111.240.00B 4.4.2... -
Page 36: Assistance And Fire Priority
en | Programming NurseCall NC8 Main Unit 4.4.3 Assistance and fire priority This command sets the assistance call and the fire alarm as priority calls. This means that alarms of these types will be displayed first. Type the code 123991. The unit plays a melody and a confirmation message is displayed. -
Page 37: Universal Nursecall Selection
NurseCall NC8 Main Unit Programming | en UNIVERSAL NC ? NO ! ..... 4.4.8 Universal NurseCall selection NOTICE! It is mandatory to perform a reset before changing this value. See Section 4.4.2 Resetting all the parameters, page 35 . This command sets the NurseCall system as ''Universal NurseCall''. If this mode is selected, the following parameters are automatically set: –... -
Page 38: Maximum Number Of Alarm Transmitters
en | Programming NurseCall NC8 Main Unit If you select ON, the offset is ignored. 4.4.9 Maximum number of alarm transmitters This command sets the maximum number of alarm transmitters (300=OFF or 500=ON). The default value is ON (500). ... -
Page 39: Transmitters
NurseCall NC8 Main Unit Programming | en Transmitters 4.5.1 Starting programming To access the programming of transmitters , press then 4.5.2 Programming an alarm transmitter Select the alarm transmitter type with ¯ Transmit. type : 0 Alarm Transmitter £ Confirm with OK:Program 0:Erase ¤:Info... -
Page 40: Checking An Alarm Transmitter
en | Programming NurseCall NC8 Main Unit The unit goes then back to the alarm transmitters menu. NOTICE! To program the maximum number of alarm transmitters (300 or 500), see Section 4.4.9 Maximum number of alarm transmitters, page 38 . 4.5.3 Checking an alarm transmitter Select the alarm transmitter type with... -
Page 41: Erasing An Alarm Transmitter
NurseCall NC8 Main Unit Programming | en 4.5.4 Erasing an alarm transmitter Select the alarm transmitter type with ¯ Transmit. type : 0 Alarm Transmitter £ Confirm with OK:Program 0:Erase ¤:Info Press to erase the transmitter. ¯´ Press Radio Button or enter ID Press the button of the transmitter or enter the transmitter’s ID code. -
Page 42: Checking An Acknowledgement Transmitter
en | Programming NurseCall NC8 Main Unit If the transmitter is not accepted, see Section 6 Troubleshooting and error messages, page 48 . NOTICE! To program the Free value to 5 or 32, see Section 4.4.10 Maximum number of acknowledgement transmitters, page 38 . -
Page 43: Erasing All Acknowledgement Transmitters
NurseCall NC8 Main Unit Programming | en ¯´ Press Radio Button or enter ID Press the button of the transmitter or enter the transmitter’s ID code. ¯ Erase Radio XXXX OK:Continue C:Abort Press to continue erasing the transmitter or to abort. ¯... -
Page 44: Operation
en | Operation NurseCall NC8 Main Unit Operation Adjusting the loudspeaker volume When the NurseCall Main Unit is in standby mode: Press to increase the volume. Press to decrease the volume. Consulting the alarm or event buffer The NurseCall Main Unit uses an alarm buffer and an event buffer for display indication. The following alarms and messages are stored into the alarm buffer: –... -
Page 45: Switching Between Alarm And Event Buffers Indication
NurseCall NC8 Main Unit Operation | en 5.2.1 Switching between alarm and event buffers indication The alarm buffer is indicated by default. If you are in the event buffer, the unit changes automatically to the alarm buffer after 1 minute without activity. If there are no entries in the alarm buffer, the display shows the actual date and time. -
Page 46: Local Acknowledgement
en | Operation NurseCall NC8 Main Unit Third information block position of the last passed beacon, visible in all display modes. If no beacon is registered or if the alarm is sent outside of the range of a beacon, the POS 000 will be displayed. - Page 47 NurseCall NC8 Main Unit Operation | en pressing the Green button, followed by the code 45. Thereafter, an event "No Relay" is generated. As soon as the Relay Unit communicates again with the Main Unit, the Event "Relay On" is generated. This operation is independent of the local acknowledgement setting. TeleAlarm User Manual NC8_UM_EN_V1.1_2021.12...
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Page 48: Troubleshooting And Error Messages
en | Troubleshooting and error messages NurseCall NC8 Main Unit Troubleshooting and error messages "Radio in use" message If you program a transmitter already stored as an alarm transmitter, an error message displays ¯ Radio in use! OK:Continue C:Abort Press to program the transmitter, this overwrites the values. -
Page 49: The Green Button Does Not Work
NurseCall NC8 Main Unit Troubleshooting and error messages | en The green button does not work Problem: you have tried unsuccessfully to acknowledge an alarm with the Green button. Cause: the local acknowledgement is disabled. Solution: activate the local acknowledgement function. See Section 4.3.6 Local acknowledgement setting, page 31 . -
Page 50: Maintenance
en | Maintenance NurseCall NC8 Main Unit Maintenance Checking the system Check the correct function of your NurseCall NC8 system. Perform periodically an alarm test. Monitoring the power supply In case of a power failure, the NurseCall NC8 Main Unit emits a beep and the following message is displayed alternatively with the date and time display: Main Power Error... -
Page 51: Cleaning
NurseCall NC8 Main Unit Maintenance | en NOTICE! If the backup battery is defective, replace it as described in Section 7.5.2 Backup battery replacing, page 52 . Cleaning Avoid using cleaning products or detergents. Wipe off your NurseCall NC8 Main Unit occasionally with a dry cloth. Parts replacement 7.5.1 Disassembling the unit... -
Page 52: Backup Battery Replacing
en | Maintenance NurseCall NC8 Main Unit 7.5.2 Backup battery replacing Important Safety Instructions The battery should charge for 24 hours before using the NurseCall NC8 Main Unit for the first time, after replacing the battery or after a long power shortage. Battery type is 6V NiMH. - Page 53 NurseCall NC8 Main Unit Maintenance | en Place the new backup battery. Connect the new battery cable (1). TeleAlarm User Manual NC8_UM_EN_V1.1_2021.12...
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Page 54: Disposal
en | Disposal NurseCall NC8 Main Unit Disposal The NurseCall NC8 Main Unit is marked with a crossed-out wastebasket symbol. This means that, at the end of its lifetime, the product should be disposed separately from ordinary household waste in accordance with the EU Directive 2012/19/EU. The product and its accessories should be delivered to an appropriate collection facility that ensure recycling, treatment and an environmentally compatible disposal. -
Page 55: A Appendix
NurseCall NC8 Main Unit | en Appendix Electrical specifications Voltage 100-240V AC ±10% Current 280 mA Frequency 50/60 Hz Average consumption 2.5 W Dimensions and weight Casing dimensions [mm] Depth Width Height Antenna [mm] Height Casing weight Weight (including antenna and power supply adapter) Environmental conditions Operating temperature 5 - 40°C... -
Page 56: List Of Criteria
en | NurseCall NC8 Main Unit List of criteria Criterion Alarm (A) Sent to DECT/ Comment or Event (E) Paging systems ERROR System malfunction, e.g. component defective LOW BATTERY Battery at low level (Transmitter) ACK. N46 Acknowledgement (Sent by N86, S85 or S87) DOOR Door open or door closed TECHNICAL... -
Page 57: Paging Systems Specifications
NurseCall NC8 Main Unit | en NOTICE! The Criteria "Assistance" and "Emergency" sent with a Position number will be converted by the Main Unit to the criteria "Help" with Position number Paging systems specifications The NurseCall system can be used with the following protocols: ESPA 4.4.4, POCSAG, Medicall 800 and DeTeWe. - Page 58 en | NurseCall NC8 Main Unit Group User number 25GG 26GG 27GG 28GG 29GG 30GG 31GG 32GG 33GG 34GG 35GG 36GG ESPA 4.4.4. general Certain protocols, such as Multitone Access 3000 compact, can be connected if configured correctly (ESPA 4.4.4. ; RPE 670 = NO). Alarms or messages are sent to the paging system user number attributed to the transmitter.
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Page 59: Pocsag Protocol
NurseCall NC8 Main Unit | en Group User number NOTICE! In "floor/room/bed" display mode, use only alpha-numeric pagers which display at least 16 characters. Change day / night If the change day / night is activated, the NurseCall system transfers all alarms during night to the group 24. -
Page 60: Detewe Protocol
en | NurseCall NC8 Main Unit Group User number 001x080 001x088 001x096 001x104 001x112 001x120 001x128 001x136 001x144 001x152 001x160 001x168 001x176 001x184 001x192 The x digit can be programmed. Section Specific parameter for POCSAG, page 30 . Change day / night If the change day / night is activated, the NurseCall system transfers all alarms during night to the group 24. -
Page 61: Medicall 800 Protocol
NurseCall NC8 Main Unit | en Group User number The x digit can be programmed. See Section Specific parameter for DeTeWe, page 30 . Change day / night The DeTeWe protocol does not handle the day / night transfer. Priority alarms The assistance and fire alarms are priority calls sent to all activated pagers. -
Page 62: Dect Phone System Specifications
en | NurseCall NC8 Main Unit Call repetition If alarms or messages are not acknowledged after approximately 3 minutes, call repetitions are issued. DECT phone system specifications NOTICE! The system can transfer the received alarms to DECT handsets, e.g. of the types Multitone. A.6.1 Multitone DECT systems with Access Integrator NOTICE! -
Page 63: Connectors
NurseCall NC8 Main Unit | en Connectors A.7.1 LINE socket (unit bottom) LINE socket Wiring 1. Flash Data GND 2. Not used 3. Not used 4. Not used 5. Not used 6. Flash Data IN/OUT 1 2 3 4 5 6 A.7.2 Power socket (unit bottom) 12V AC socket... -
Page 64: Rs-485 Socket (Unit Rear)
en | NurseCall NC8 Main Unit A.7.4 RS-485 socket (unit rear) RS-485 socket Wiring 1. Relay output (a) 1 2 3 4 5 6 2. RS485 (A) 3. Termination = RS485 (A) 4. RS485(A) when jumper end line is placed 5. - Page 68 TeleAlarm SA rue du Pont 23 2300 La Chaux-de-Fonds Switzerland www.telealarm.com © TeleAlarm, 2021...